2018 CADILLAC ESCALADE lock

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
CUSTOMER INFORMATION 367
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be
reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
374 CUSTOMER INFORMATION
Vehicle Data Recording
and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data
to help the dealer technician service
the vehicle. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel
consumption or average speed. These
modules may retain personal
preferences, such as radio presets, seat
positions, and temperature settings.
Event Data Recorders
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-likesituations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR
in this vehicle is designed to record
such data as:
.
How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
. How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note
EDR data are recorded by your vehicle
only if a non-trivial crash situation
occurs; no data are recorded by the
EDR under normal driving conditions and no personal data (e.g., name,
gender, age, and crash location) are
recorded. However, other parties, such
as law enforcement, could combine
the EDR data with the type of
personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information
if they have access to the vehicle or
the EDR.
GM will not access these data or share
it with others except: with the consent
of the vehicle owner or, if the vehicle
is leased, with the consent of the
lessee; in response to an official
request by police or similar
government office; as part of GM's
defense of litigation through the
discovery process; or, as required by
law. Data that GM collects or receives
may also be used for GM research
needs or may be made available to

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
378 ONSTAR
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Navigation
OnStar navigation requires a specific
OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
380 ONSTAR
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance. .
Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
For myCadillac mobile app
information and compatibility, see
www.my.cadillac.com.
An active OnStar service, compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
ONSTAR 383
may not work if the OnStar equipment
is not properly installed or it has not
been properly maintained.
If equipment or software is added,
connected, or modified, OnStar
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0372.
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs. .
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
384 ONSTAR
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to
function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0262. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that are stored in the vehicle, such as
OnStar Hands-Free Calling name tags,
saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for any
affected or erased data or settings.
These updates or changes may also
collect personal information. Such
collection is described in the OnStar
privacy statement or separately
disclosed at the time of installation.
These updates or changes may also
cause a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates or
changes and agreement that either
OnStar or GM may remotely deliver
them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
INDEX 387
IndexA
Accessories and Modifications . . . . . 265
Accessory Power . . . . . . . . . . . . . . . . . . . . 203
Active Fuel Management . . . . . . . . . . . 205
Adaptive Cruise Control . . . . . . . . . . . . 225
Add-On Electrical Equipment . . . . . . 262
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . 61
Air Cleaner/Filter, Engine . . . . . . . . . . 272
Air Conditioning . . . . . . . . . . . . . . .173, 178
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . . . . . 180
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How Does an Airbag Restrain? . . . . . 88
Passenger Sensing System . . . . . . . . . 90
What Makes an Airbag Inflate? . . . . 88
What Will You See after anAirbag Inflates? . . . . . . . . . . . . . . . . . . . 89
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . . . . . 86
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Passenger Status Indicator . . . . . . . 135
Readiness Light . . . . . . . . . . . . . . . . . . . 135
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
System Check . . . . . . . . . . . . . . . . . . . . . . . 84
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . 46
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 244
Side Blind Zone (SBZA) . . . . . . . . . . 244
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 300
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . 301
Antilock Brake System (ABS) . . . . . . 215 Warning Light . . . . . . . . . . . . . . . . . . . . 140
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Armrest Storage . . . . . . . . . . . . . . . . . . . . . 117
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Assistance Systems for Driving . . . . 240
Assistance Systems for Parking
and Backing . . . . . . . . . . . . . . . . . . . . . . . 233

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
388 INDEX
AutomaticDoor Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Forward Braking . . . . . . . . . . . . . . . . . . 242
Headlamp System . . . . . . . . . . . . . . . . 167
Level Control . . . . . . . . . . . . . . . . . . . . . . 222
Transmission . . . . . . . . . . . . . . . . . . . . . . 206
Transmission Fluid . . . . . . . . . . . . . . . 271
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . 209
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Axle, Front . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
B
Battery Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Load Management . . . . . . . . . . . . . . . . 171
Power Protection . . . . . . . . . . . . . . . . . . 171
Battery - North America . . . . . .280, 329
Blade Replacement, Wiper . . . . . . . . . 284
Brake
Parking, Electric . . . . . . . . . . . . . . . . . . 216
Pedal and Adjustable Throttle . . . 198
System Warning Light . . . . . . . . . . . . 138
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Brakes (cont'd)
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Automatic Forward . . . . . . . . . . . . . . . 242
Break-In, New Vehicle . . . . . . . . . . . . . . 198
Bulb Replacement Headlamp Aiming . . . . . . . . . . . . . . . . 287
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . 287
License Plate Lamps . . . . . . . . . . . . . . 287
Buying New Tires . . . . . . . . . . . . . . . . . . . 314
C
Cadillac Premium Care Maintenance . . . . . . . . . . . . . . . . . . . . . . 347
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . 124
California Fuel Requirements . . . . . . . . . . . . . . . . 249
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . . . . . 265
California Proposition 65 Warning . . . . . . . . . . . . .264, 280, 329, Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . 2
Capacities and Specifications . . . . . . 359
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . 205 Carbon Monoxide (cont'd)
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Winter Driving . . . . . . . . . . . . . . . . . . . . 192
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . 118
Caution, Danger, and Warning . . . . . . . . 3
Center Console Storage . . . . . . . . . . . . . 118
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . 318
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Charging System Light . . . . . . . . . . . . . 136
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 137
Child Restraints Infants and Young Children . . . . . . . . 98
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . . . . 103
Older Children . . . . . . . . . . . . . . . . . . . . . . 96
Securing . . . . . . . . . . . . . . . . . . . . . . 111, 113
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Child-View Mirror . . . . . . . . . . . . . . . . . . . . 53
Cigarette Lighter . . . . . . . . . . . . . . . . . . . . 129
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 288
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . 337
Interior Care . . . . . . . . . . . . . . . . . . . . . . 341