2018 CADILLAC CT6 roof

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
2018 Cadillac Limited Warranty andOwner Assistance Information
Important Message to Owners... . . . 1
Cadillac’s Commitment . . . . . . . . . . . . . 1
Owner Assistance . . . . . . . . . . . . . . . . . . . 1
Cadillac Participation in an Alternative Dispute Resolution
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Warranty Service –United States,
Canada, and Mexico . . . . . . . . . . . . . . . 1
Warranty Coverage at a Glance . . . 2
New Vehicle Limited Warranty . . . . . 2
Emission Control System Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty . . . . 3
What Is Covered . . . . . . . . . . . . . . . . . . . . 3
What Is Not Covered . . . . . . . . . . . . . . . 7
CT6 PLUG-IN Warranty . . . . . . . . . . . 10
What Is Covered . . . . . . . . . . . . . . . . . . . 11
Cadillac CT6 PLUG-IN Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . 11
What Is Not Covered . . . . . . . . . . . . . . 12
Things to Know About the New Vehicle Limited Warranty . . . . . . 13
Warranty Repairs –Component
Exchanges . . . . . . . . . . . . . . . . . . . . . . . . 13 Warranty Repairs
–Recycled
Materials . . . . . . . . . . . . . . . . . . . . . . . . . 13
Tire Service . . . . . . . . . . . . . . . . . . . . . . . . 13
Aftermarket Engine Performance Enhancement Products and
Modifications . . . . . . . . . . . . . . . . . . . . . 13
After-Manufacture “Rustproofing” . . . . . . . . . . . . . . . . . . . . 14
Paint, Trim, and Appearance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Vehicle Operation and Care . . . . . . . 14
Maintenance and Warranty Service Records . . . . . . . . . . . . . . . . . . 14
Chemical Paint Spotting . . . . . . . . . . 14
Warranty Coverage –
Extensions . . . . . . . . . . . . . . . . . . . . . . . . 14
Warranty Service —Foreign
Countries . . . . . . . . . . . . . . . . . . . . . . . . . 15
Permanent Relocation . . . . . . . . . . . . . 15
Original Equipment Alterations . . . . . . . . . . . . . . . . . . . . . . . . 15
Recreation Vehicle and Special Body or Equipment
Alterations . . . . . . . . . . . . . . . . . . . . . . . . 16
Pre-Delivery Service . . . . . . . . . . . . . . . 16 Production Changes . . . . . . . . . . . . . . . 16
Noise Emissions Warranty for
Light Duty Trucks Over
10,000 lb Gross Vehicle Weight
Rating (GVWR) Only . . . . . . . . . . . . . . 16
Emission Control Systems Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 18
What Is Covered . . . . . . . . . . . . . . . . . . . 18
How to Determine the Applicable Emissions Control System
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Federal Emission Control System Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 18
California Emission Control System Warranty . . . . . . . . . . . . . . . . . 19
Emission Warranty Parts List . . . 22
Replacement Parts . . . . . . . . . . . . . . . . . 25
Maintenance and Repairs . . . . . . . . . 25
Claims Procedure . . . . . . . . . . . . . . . . . . 26
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 28
State Warranty Enforcement Laws . . . . . . . . . . . . . . . 30

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
14 THINGS TO KNOW ABOUT THE NEW VEHICLE LIMITED WARRANTY
After-Manufacture
“Rustproofing”
Your vehicle was designed and built to
resist corrosion. Application of
additional rust-inhibiting materials is
neither necessary nor required under
the Sheet Metal Coverage. Cadillac
makes no recommendations
concerning the usefulness or value of
such products.
Application of after-manufacture
rustproofing products may create an
environment which reduces the
corrosion resistance built into your
vehicle. Repairs to correct damage
caused by such applications are not
covered under your New Vehicle
Limited Warranty.
Paint, Trim, and Appearance
Items
Defects in paint, trim, upholstery,
or other appearance items are
normally corrected during new vehicle
preparation. If you find any paint or
appearance concerns, advise your
dealer as soon as possible. Your owner
manual has instructions regarding the
care of these items.
Vehicle Operation and Care
Considering the investment you have
made in your Cadillac, we know you
will want to operate and maintain it
properly. We urge you to follow the
maintenance instructions in your
owner manual.
If you have questions on how to keep
your vehicle in good working
condition, see your Cadillac dealer, the
place many customers choose to have
their maintenance work done. You can
rely on your Cadillac dealer to use the
proper parts and repair practices.
Maintenance and Warranty
Service Records
Retain receipts covering performance
of regular maintenance. Receipts can
be very important if a question arises
as to whether a malfunction is caused
by lack of maintenance or a defect in
material or workmanship.
A“Maintenance Record ”is provided in
the maintenance schedule section of
the owner manual for recording
services performed. The servicing dealer can provide a
copy of any warranty repairs for your
records.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and adhere to painted surfaces
on your vehicle. This damage can take
two forms: blotchy, ring-shaped
discolorations, and/or small irregular
dark spots etched into the paint
surface.
Although no defect in the factory
applied paint causes this, Cadillac will
repair, at no charge to the owner, the
painted surfaces of new vehicles
damaged by this fallout condition
within 12 months or 12,000 miles of
purchase, whichever comes first.
Warranty Coverage
–Extensions
Time Extensions : The New Vehicle
Limited Warranty will be extended
one day for each day beyond the first
24 hour period in which your vehicle
is at an authorized dealer facility for
warranty service. You may be asked to
show the repair orders to verify the