Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
NEW VEHICLE LIMITED WARRANTY 3
GM will provide for repairs to the
vehicle during the warranty period in
accordance with the following terms,
conditions, and limitations.
What Is Covered
Warranty Applies
This warranty is for GM vehicles
registered in the United States and
normally operated in the United
States or Canada, and is provided to
the original and any subsequent
owners of the vehicle during the
warranty period.
Repairs Covered
The warranty covers repairs to correct
any vehicle defect, not slight noise,
vibrations, or other normal
characteristics of the vehicle due to
materials or workmanship occurring
during the warranty period. Needed
repairs will be performed using new,
remanufactured, or refurbished parts.
No Charge
Warranty repairs, including towing,
parts, and labor, will be made at no
charge.Obtaining Repairs
To obtain warranty repairs, take the
vehicle to a Cadillac dealer facility
within the warranty period and
request the needed repairs.
Reasonable time must be allowed for
the dealer to perform necessary
repairs.
Warranty Period
The warranty period for all coverages
begins on the date the vehicle is first
delivered or put in use and ends at
the expiration of the coverage period.
Bumper-to-Bumper Coverage
The complete vehicle is covered for
4 years or 50,000 miles, whichever
comes first, except for other coverages
listed here under
“What Is Covered”
and those items listed under “What Is
Not Covered ”later in this section.
Powertrain Coverage
The powertrain is covered for 6 years
or 70,000 miles, whichever comes first,
except for other coverages listed here
under “What Is Covered” and those
items listed under “What Is Not
Covered ”later in this section. Engine Coverage includes:
All
internally lubricated parts, engine oil
cooling hoses and lines. Also included
are all actuators and electrical
components internal to the engine
(e.g., Active Fuel Management Valve
Lifter Oil Manifold) cylinder head,
block, timing gears, timing chain,
timing cover, oil pump/oil pump
housing, OHC carriers, valve covers, oil
pan, seals, gaskets, manifolds,
flywheel, water pump, harmonic
balancer, engine mount, turbocharger,
and supercharger. Timing belts, and
other associated components required
in the timing belt service replacement
procedure, are covered until the first
scheduled maintenance interval.
Exclusions: Excluded from the
powertrain coverage are sensors,
wiring, connectors, engine radiator,
coolant hoses, coolant, and heater
core. Coverage on the engine cooling
system begins at the inlet to the water
pump and ends with the thermostat
housing and/or outlet that attaches to
the return hose. Also excluded are the
starter motor, entire pressurized fuel
system (in-tank fuel pump, pressure
lines, fuel rail(s), regulator, injectors,
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
4 NEW VEHICLE LIMITED WARRANTY
and return line) as well as the Engine/
Powertrain Control Module and/or
module programming.
Transmission/Transaxle Coverage
includes:All internally lubricated
parts, case, torque converter, mounts,
seals, and gaskets as well as any
electrical components internal to the
transmission/transaxle. Also covered
are any actuators directly connected
to the transmission (slave
cylinder, etc.).
Exclusions: Excluded from the
powertrain coverage are transmission
cooling lines, hoses, radiator, sensors,
wiring, and electrical connectors. Also
excluded are the clutch and pressure
plate as well as any Transmission
Control Module and/or module
programming.
Transfer Case Coverage includes: All
internally lubricated parts, case,
mounts, seals, and gaskets as well as
any electrical components internal to
the transfer case. Also covered are any
actuators directly connected to the
transfer case as well as the encoder
motor. Exclusions:
Excluded from the
powertrain coverage are transfer case
cooling lines, hoses, radiator, sensors,
wiring, and electrical connectors as
well as the transfer case control
module and/or module programming.
Drive Systems Coverage includes: All
internally lubricated parts, final drive
housings, axle shafts and bearings,
constant velocity joints, propeller
shafts, and universal joints. Also
included are all mounts, supports,
seals, and gaskets as well as any
electrical components internal to the
drive axle. Also covered are any
actuators directly connected to the
drive axle (e.g., front differential
actuator).
Exclusions: Excluded from the
powertrain coverage are all wheel
bearings, drive wheel front and rear
hub bearings, locking hubs, drive
system cooling, lines, hoses, radiator,
sensors, wiring, and electrical
connectors related to drive systems as
well as any drive system control
module and/or module programming. Tire Coverage
The tires supplied with your vehicle
are covered by General Motors against
defects in material or workmanship
under the Bumper-to-Bumper
warranty coverage. Wear-out is not
considered a defect, and it may occur
before the vehicle warranty expires. In
this case, the owner is responsible to
purchase replacement tires, or seek
coverage solely from the tire
manufacturer. For vehicles within the
Bumper-to-Bumper warranty coverage,
defective tires will be replaced on a
prorated adjustment basis according
to the following mileage-based
schedule:
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
NEW VEHICLE LIMITED WARRANTY 5
2018 Cadillac Tire Pro-Rate Chart
Mileage (mi) Percent Covered byCadillac (Tire Cost) Percent Covered by
Cadillac (Labor —
Mount/Balance)
0-12,000 100% 100%
12,001-15,000 60% 100%
15,001-20,000 50% 100%
20,001-25,000 40% 100%
25,001-30,000 30% 100%
30,001-50,000 20% 100%
50,000 + 0% 0%
This schedule applies to the price of
the tires only. Cadillac will cover 100%
of the cost to mount and balance the
tires replaced under warranty for the
full Bumper-to-Bumper warranty
period. After your New Vehicle Limited
Warranty expires, you may still have
prorated warranty coverage on your
original equipment tires by the tire
manufacturer. Contact your Cadillac
dealer or the tire manufacturer of the
brand of tires on your vehicle for more
information. The following is a list of
current tire manufacturer's websites
and toll-free customer assistance
numbers.
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
NEW VEHICLE LIMITED WARRANTY 7
covered under the applicable portion
(Bumper-to-Bumper, Powertrain, etc.)
of the New Vehicle Limited Warranty.
In the event Cadillac accessories are
installed after vehicle delivery, or are
replaced under the New Vehicle
Limited Warranty, they will be
covered, parts and labor, for the
balance of the applicable portion of
the New Vehicle Limited Warranty,
but in no event less than 12 months/
unlimited miles.
GM accessories sold over the counter,
or those not requiring installation, will
continue to receive the standard
Cadillac Dealer Parts Warranty of
12 months from the date of purchase,
parts only.
GM Licensed and Integrated Business
Partner (IBP) Accessories are covered
under the accessory-specific
manufacturer's warranty and are not
warranted by GM or its dealers.Caution
This warranty excludes:
Any communications device that
becomes unusable or unable to
function as intended due to
unavailability of compatible
wireless service or GPS satellite
signals.
Sheet Metal Coverage
Sheet metal panels are covered
against corrosion and rust-through as
follows:
Corrosion: Body sheet metal panels
are covered against rust for 4 years or
50,000 miles, whichever comes first.
Rust-Through: Any body sheet metal
panel that rusts through, an actual
hole in the sheet metal, is covered for
up to 6 years, unlimited mileage.
Important: Cosmetic or surface
corrosion, resulting from stone chips
or scratches in the paint, for example,
is not included in sheet metal
coverage. Towing
Towing is covered to the nearest
Cadillac dealer if your vehicle cannot
be driven because of a warranted
defect.
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not
covered. Tire wear is influenced by
many variables such as road
conditions, driving styles, vehicle
weight, and tire construction. Uniform
tire wear is a normal condition, and is
not considered a defect. Road hazard
damage such as punctures, cuts,
snags, and breaks resulting from
pothole impact, curb impact, or from
other objects is not covered. Tire wear
due to misalignment beyond the
warranty period is not covered. Also,
damage from improper inflation,
overloading, spinning, as when stuck
in mud or snow, tire chains, racing,
improper mounting or dismounting,
misuse, negligence, alteration,
improper repair, accident, collision,
fire, vandalism, or misapplication is
not covered. Damage to wheels or tire
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
NEW VEHICLE LIMITED WARRANTY 11
original in-service date of the vehicle,
against warrantable repairs to the
specific hybrid components of the
vehicle.
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Cadillac CT6 PLUG-IN
Limited Warranty, Maintenance and
Owner Assistance booklet, General
Motors of Canada Company will
warrant certain CT6 PLUG-IN
components for 8 years or
100,000 miles (160,000 kilometers),
whichever comes first, from the
original in-service date of the vehicle,
against warrantable repairs to the
specific hybrid components of the
vehicle.
This warranty is for Cadillac CT6
PLUG-IN vehicles registered and
normally operated in the United
States or Canada, respectively. In
addition to the initial owner of the
vehicle, the coverage described in this
hybrid warranty is transferable at no
cost to any subsequent person(s) who
assumes ownership of the vehicle
within the above-described 8 years or100,000 miles (160 000 kilometers)
term. No deductibles are associated
with this hybrid warranty.
This hybrid component warranty is in
addition to the express conditions and
warranties described previously. The
coverage and benefits described under
“New Vehicle Limited Warranty
”are
not extended or altered because of
this special hybrid component
warranty.
What Is Covered
This hybrid warranty covers repairs to
correct any hybrid component defect
related to materials or workmanship
occurring during the 8 year or
100,000 miles (160 000 kilometers)
term for the following:
Towing
During the 8 year or 100,000 miles
(160 000 kilometers) hybrid warranty
period, towing is covered to the
nearest Cadillac CT6 Plug-in Certified
Cadillac dealer. if your vehicle cannot
be driven because of a warranted CT6
PLUG-IN specific defect. Contact the Cadillac Roadside Assistance Center
for towing. Refer to the owner manual
for details.
Cadillac CT6 PLUG-IN Coverage
Propulsion Battery Warranty Policy
Like all batteries, the amount of
energy that the high-voltage
“propulsion
”battery can store will
decrease with time and miles driven.
Gradual loss of battery capacity is
NOT covered under the New Vehicle
Limited Warranty. Depending on use,
the high voltage battery may
experience as much as 40% capacity
reduction over the warranty period.
See your owner manual for important
tips on how to maximize the life and
capacity of the high-voltage battery.
To avoid losing warranty coverage for
the battery, follow the guidelines for
proper battery maintenance when the
vehicle is not driven, or when the
vehicle is stored for an extended
period of time.
Hybrid Battery
Battery and Internal Components,
Modules, and Fan
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
THINGS TO KNOW ABOUT THE NEW VEHICLE LIMITED WARRANTY 13
Warranty Repairs–Component
Exchanges
In the interest of customer
satisfaction, Cadillac may offer
exchange service on some vehicle
components. This service is intended
to reduce the amount of time your
vehicle is not available for use due to
repairs. Components used in exchange
are service replacement parts that
may be new, remanufactured,
or refurbished.
Remanufactured parts meet Cadillac
approved service part requirements
and are made from previously used
components in a process that involves
disassembly, inspection, cleaning,
update of software and replacement of
parts as appropriate, testing, and
reassembly.
Refurbished parts meet Cadillac
approved service part requirements
and are previously used parts that are
inspected, cleaned, tested, and
repackaged.
All exchange components used meet
Cadillac standards and are warranted
the same as new components.
Examples of the types of components that might be serviced in this fashion
include: engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Warranty Repairs
–Recycled
Materials
Environmental Protection Agency
(EPA) guidelines and Cadillac support
the capture, purification, and reuse of
automotive air conditioning
refrigerant gases and engine coolant.
As a result, any repairs Cadillac may
make to your vehicle may involve the
installation of purified reclaimed
refrigerant and coolant.
Tire Service
Any authorized Cadillac or tire dealer
for your brand of tires can assist you
with tire service. If, after contacting
one of these dealers, you need further
assistance or you have questions,
contact the Cadillac Customer
Assistance Center. The toll-free
telephone numbers are listed under
Customer Assistance Offices 033.
Aftermarket Engine
Performance Enhancement
Products and Modifications
Some aftermarket engine performance
products and modifications promise a
way to increase the horsepower and
torque levels of your vehicle’s
powertrain. You should be aware that
these products may have detrimental
effects on the performance and life of
the engine, exhaust emission system,
transmission, and drivetrain. Engine
power enhancement products may
enable the engine to operate at
horsepower and torque levels that
could damage, create failure, or reduce
the life of the engine, engine emission
system, transmission, and drivetrain.
Damage, failure, or reduced life of the
engine, transmission, emission
system, drivetrain, or other vehicle
components caused by aftermarket
engine performance enhancement
products or modifications may not be
covered under your vehicle warranty.
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
EMISSION CONTROL SYSTEMS WARRANTY 21
* TZEV Hybrid Batteries and Hybrid
A/C Compressors are covered for
10 years or 150,000 miles, whichever
comes first.
Any authorized Cadillac dealer or CT6
PLUG-IN Certified Cadillac dealerwill,
as necessary under these warranties,
replace, repair, or adjust to GM
specifications any genuine GM parts
that affect emissions.
The applicable warranty period shall
begin on the date the vehicle is
delivered to the first retail purchaser
or, if the vehicle is first placed in
service as a demonstrator or company
vehicle prior to sale at retail, on the
date the vehicle is placed in such
service.
Owner's Warranty Responsibilities
As the vehicle owner, you are
responsible for the performance of the
scheduled maintenance listed in your
owner manual. GM recommends that
you retain all maintenance receipts for
your vehicle, but GM cannot deny
warranty coverage solely for the lack
of receipts or for your failure to
ensure the performance of all
scheduled maintenance.You are responsible for presenting
your vehicle to a GM dealer selling
your vehicle line as soon as a problem
exists. The warranted repairs should
be completed in a reasonable amount
of time, not to exceed 30 days.
As the vehicle owner, you should also
be aware that GM may deny warranty
coverage if your vehicle or a part has
failed due to abuse, neglect, improper
or insufficient maintenance,
modifications not approved by GM,
or if the defect is not
emissions-related.
If you have any questions regarding
your rights and responsibilities under
these warranties, you should contact
the Customer Assistance Center at
1-800-458-8006, or in California,
write to:
State of California Air Resources
Board
Mobile Source Operations Division
P.O. Box 8001
El Monte, CA 91731-2990
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
24 EMISSION WARRANTY PARTS LIST
Fuel Tank(s) *
Fuel Tank Filler Pipe (with restrictor)
Fuel Tank Vacuum or Pressure Sensor
Start/Stop System
Auxiliary Battery or Ultra Capacitor
Battery Isolator
Battery Control Module
Multifunction Power Supply Converter
Transmission Fluid Accumulator and
Solenoid
Hybrid
ACCM Hood Switch
Auxiliary Transmission Fluid Pump
Battery Control Module **
Battery Cooling Circuit
Battery Pack Current Sensor
Brake Pedal Travel Sensor
Charge Port
Charge Port Switches and Sensors
Drive Motor/Generator Control
Module **
Drive Motors and Resolvers *Eboost Brake Control Module **
Electro-Hydraulic Brake Control
Module **
Energy Storage Control Module **
Exhaust Heat Exchanger
Fuel Fill Door Sensors
High Voltage Battery Contactor
Hybrid Batteries *
Hybrid Battery Temperature and
Voltage Sensors
Hybrid EVAP Canister Assembly
Hybrid RESS Thermal Management:
Air and Coolant Sensors
Battery Coolant Pumps and
Cooling Fans
Battery High Voltage Heater
Battery Temperature Sensors
E-compressor * **
Power Electronics Coolant Pump
Port Valves
Rfg. Temperature and Pressure
Sensors
Internal Mode Switch (IMS)
Onboard Charger * ** SGCM Coolant Circuit (fan,
relay, pump)
Starter Generator *
Starter Generator Control Module **
Starter Generator Drive Belt
Traction Power Inverter
Module (TPIM) **
Vehicle Interface Control Module **
Wheel Speed Sensor
Miscellaneous Items Used with
Above Components and Certain
Tires are Covered
Belts
Boots
Clamps
Connectors
Ducts
Fittings
Gaskets
Grommets
Hoses
Housings
Mounting Hardware