
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
330 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
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Customer Information 331
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information” furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
332 Customer Information
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
336 Customer Information
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510;
go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French) or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and
Recalls Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
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342 OnStar
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so. 1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen. 2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myBuick
mobile app, or by contacting an
OnStar Advisor.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped. .
Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
For myBuick mobile app information
and compatibility, see my.buick.com.

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344 OnStar
.Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, press
Qto speak to an
Advisor, or see www.onstar.com.
OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility
feature is also offered within OnStar
Smart Driver. See www.onstar.com
for details regarding vehicle
eligibility and system limitations.
OnStar, General Motors, and their
affiliates are not insurance
providers. Obtain insurance only
from licensed insurance providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days. .
After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
2018 - crc - 3/28/17
Index 351
ArmrestRear Seat . . . . . . . . . . . . . . . . . . . . . . 61
Armrest Storage . . . . . . . . . . . . . . . . 101
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 329
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 207
Assistance Systems for Parking and Backing . . . . . . . . . . 204
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 45
Door Locks . . . . . . . . . . . . . . . . . . . . . 39
Forward Braking . . . . . . . . . . . . . . 210
Headlamp System . . . . . . . . . . . . 145
Transmission . . . . . . . . . . . . . . . . . 181
Transmission Fluid . . . . . . . . . . . 238
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 185
Automatic Vehicle Hold (AVH) . . . . . . . . . . . . . . . . . . . . 189
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 150
Load Management . . . . . . . . . . . . 149 Battery (cont'd)
Power Protection . . . . . . . . . . . . . 150
Battery - North America . . . . . . . . . . . . .247, 293, 294
Blade Replacement, Wiper . . . . . 249
Brake Parking, Electric . . . . . . . . . . . . . . 188
System Warning Light . . . . . . . . .119
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Antilock . . . . . . . . . . . . . . . . . . . . . . . 187
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 189
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 161 Automatic Forward . . . . . . . . . . . 210
Braking System Front Pedestrian (FPB) . . . . . . . .211
Break-In, New Vehicle . . . . . . . . . . 170
Bulb Replacement Headlamp Aiming . . . . . . . . . . . . . 251
Headlamps . . . . . . . . . . . . . . . . . . . 251
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 251
License Plate Lamps . . . . . . . . . 252
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 251
Buying New Tires . . . . . . . . . . . . . . . 274
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 106
California Fuel Requirements . . . . . . . . . . . 218
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 229
California Proposition
65 Warning . . . . . . . 228, 247, 293, 294,
Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 323
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 180
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Winter Driving . . . . . . . . . . . . . . . . 165
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . 101
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . 101
Chains, Tire . . . . . . . . . . . . . . . . . . . . 278
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 108
Charging System Light . . . . . . . . . 117

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-10999169) -
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Index 353
DrivingAssistance Systems . . . . . . . . . . 207
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 221
Defensive . . . . . . . . . . . . . . . . . . . . . 161
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 161
For Better Fuel Economy . . . . . . . 26
Hill and Mountain Roads . . . . . . 164
If the Vehicle is Stuck . . . . . . . . . 166
Loss of Control . . . . . . . . . . . . . . . 163
Off-Road Recovery . . . . . . . . . . . 162
Vehicle Load Limits . . . . . . . . . . . 166
Wet Roads . . . . . . . . . . . . . . . . . . . 163
Winter . . . . . . . . . . . . . . . . . . . . . . . . 165
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 152
E
Electric Parking Brake . . . . . . . . . . 188
Electric Parking Brake Light . . . . 119
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 226
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 254
Fuses and Circuit Breakers . . . 253
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 257
Overload . . . . . . . . . . . . . . . . . . . . . 253 Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 340
Energy Information . . . . . . . . . . . . . 126
Engine Air Cleaner/Filter . . . . . . . . . . . . . 238
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .117
Compartment Overview . . . . . . . 231
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .114
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 122
Cooling System . . . . . . . . . . . . . . . 239
Drive Belt Routing . . . . . . . . . . . . 324
Exhaust . . . . . . . . . . . . . . . . . . . . . . 180
Heater . . . . . . . . . . . . . . . . . . . . . . . . 175
Oil Life System . . . . . . . . . . . . . . . 237
Oil Pressure Light . . . . . . . . . . . . 123
Overheated Protection Operating Mode . . . . . . . . . . . . . 244
Overheating . . . . . . . . . . . . . . . . . . 243
Power Messages . . . . . . . . . . . . . 132
Running While Parked . . . . . . . . 180
Starting . . . . . . . . . . . . . . . . . . . . . . . 172
Entry Lighting . . . . . . . . . . . . . . . . . . . 149
Equipment, Towing . . . . . . . . . . . . . 225
Event Data Recorders . . . . . . . . . . 337
Exit Lighting . . . . . . . . . . . . . . . . . . . . 149 Extended Parking . . . . . . . . . . . . . . . 179
Extender, Seat Belt . . . . . . . . . . . . . . 67
Exterior Lamp Controls . . . . . . . . . 144
Exterior Lamps Off Reminder . . . 145
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 150
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 238
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 145
Flashers, Hazard Warning . . . . . . 146
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 279 Changing . . . . . . . . . . . . . . . . . . . . . 287
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 308
Fluid
Automatic Transmission . . . . . . 238
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 246
Washer . . . . . . . . . . . . . . . . . . . . . . . 245
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 147
Folding Mirrors . . . . . . . . . . . . . . . . . . 45
Forward Automatic Braking . . . . . 210
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 208
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 335