e-tron
-When charging the high-vo ltage battery us
ing househo ld/industrial sockets, the elec
trical installat ion can be used at full capaci
ty. Having a qualified electrician regularly
inspect the electrical installations that are
used for charging is recommended.
- The vehicle radio and TV systems may have
limited reception when charging the vehi
cle .
Charging at public
charging stations
Applies to: vehicles with plug-in hybrid drive
Use the charging cable supplied at the public
charging stat ion for charging. Contact an author
ized Audi dealer or authorized Aud i Service Facili
ty for more information.
• Follow the operating instr uctions at the charg
ing station to charge the high-vo ltage battery .
• Unlock the vehicle if necessary ¢ page 31.
• Make sure that the selector lever is in the P po
sition and drive ready mode is switched
off.
• Turn the lock until it is vertical to open the cov
er on the charging unit <:!;> page 110 , fig . 117.
• Slide the cover carefully to the side if necessa
ry .
• Remove the lock on the charg ing port
<:!;>page 110, fig . 118.
• Remove the cap from the charging cable.
• Connect the cable to the veh icle charging port .
• If a charging timer is not set, the charging
process will start automatically depending on
the charging station
¢ page 110, Setting the
charging timer.
• The vehicle operating status is indicated by the status
LED @¢ page 109, fig. 116 or q table
on page 113 .
• Also read the information found in
<:!;>page 112, After charging .
(J) Tips
Only charge your vehicle at charging stations
that conform to the follow ing standards, de
pending on the co untry:
- GB/T 18487 .1 and GB/T 20234 (China)
- IEC 61851 and IEC 62196 (Europe)
- SAE Jl 772 (North America, Japan)
106
@ Tips
-It is not possible to charge using the charg
ing timer at some charg ing stations.
- You can use your Audi e-tron charging sys
tem if there is a househo ld or industrial con
nection available at the charging station.
Charging the battery
with the Audi e-tron
charging system
Charging system overview
Applies to: vehicles with plug-in hybr id drive
Fig. 109 A udi e-tro n charging sys te m overv iew
@ Power cable
@ P ower pl ug (for industrial sockets)
© Power plug (for household sockets)
@ Control unit
® Vehicle charging connector (connector for the
vehicle)
® Veh icle cable
The power cable @ is plugged into the upper end
of the control unit and the vehicle cable ® is
pl ugged into the lower end of the control unit @.
(D Note
The charg ing system can be operated within a
temperature range of-13
°f (-25 °C) to 95 °f
(+35 °C). Note the following information:
- Protect the charg ing system against any
st rain, such as being run over, falling, pull-
ing, bending and crushing.
Ill-
u. 00 .-< N l' N .-< 0 N > 00
e-tron
LED on the control
S y mbol Error code
unit
@
Meaning
Solution
Disconnect the control
200,210, unit from the power sup-
ply and have the ma lfunc-
260, 410,
Red On Er ror in the con trol unit. t ion co rrected at an a u-450, 460, thorized Audi dea ler or au-
490,500 thorized Audi Service Fa -
cility
The control unit is over-Allow the control unit to
cool down o r ope rate it in
180,190 Red On heat ing or not cooled
the specified temperatu re
enough.
range.
Have the malfunction cor-
1 30, 140,
Red On Communication to the ve- rected by an authorized 470 h
ide is malfunctioning. Audi dealer or authorized
Audi Service Fac il ity.
300,310, E rror in the househo ld in- Have the
electrical instal-
Red On lation checked by a quali-
370,390 sta llat i on .
fied electrician.
Have the electrica l instal-
480 Red Flashes F
au lt in the househo ld in-
lation up to the contro l
sta llation. unit checked
by a qualified
electric ian.
Reset the ground fa ult in-
terrupter with the
IOKI @
Ground fa ult inter rup ter
button ¢page 109,
110 Red Flashes (G
FI) triggered in the con-fig. 115. Have the electr i-
tro l unit .
cal installation checked by
a qua lified electrician if
the same display appears .
Vehicl e: charging unit
LED on the vehicle @ Meaning Solution
High-voltage battery charging Remove
the charger, put the cap
On on and close the cover on the
process is completed .
charging unit .
The high -voltage battery is charg-
Pulsating light ing or the vehicle is being air con -
Green ditioned/heated.
Blinks for approx i- Cha
rgi ng time r was prog rammed
but the charging process has not
mately one minute
started yet. The LED in the button
after leaving the veh i-
CD ¢page 109, fig. 116 a lso
cle turns on .
113
e-tron
LED on the vehicle@ Meaning Solution
Have the power supply or power
supply system inspected. Check
No power supply was recognized the status display on the control
On even though the charging cable is unit
c> table on page 112. See an
Yellow plugged
in. authorized Audi dealer or author-
ized Audi Service Facility for ass is-
tance if necessary.
Flashes The se
lector lever in not in the P Move the selector lever into the P
position. position.
C heck if the charging connector is
inserted correct ly
c> page 110. Re-
Th e charging connector cou ld not move the charging connector and
On be correctly
locked in the vehicle insert it into the charging port
charging port . again. See an authorized Audi
dealer or author ized Audi Service
Red Facility for assistance
if necessary.
Fault in the charging system. The
high -vo ltage battery cannot be
See an author ized Audi dealer or
charged.
Flashes authorized Audi Service Fac ility for
Or: the outside temperature is too
assistance if necessary.
low. The high-voltage battery
could not be fully cha rged .
(D Tips -Current capacity of the charging connector.
The operation statuses indicated by the LED
@ on the vehicle are also displayed in the in
strument cluster display/Infotainment sys
tem.
Charging time
A pp lies to: ve hicles w ith plug -in hybr id drive
The length of the charging process using the Audi
e- tron charging system can vary based on the fol
lowing factors:
- Sockets be ing used (household or industr ial
sockets).
- System voltage and current strength specific to
a country.
- The value set for the charg ing power leve l on
the control unit (50% o r 100%).
- Fluctuations in the system voltage .
- Temperature outside the vehicle.
- Temperature of the high-voltage battery .
- Adjustments to the climate control inside the
vehicle.
114
- Ignition is on/off .
Example charging times
Connection Charging time at
100% charge
Household socket approximately 10
(100 V, 10 A) hours
H ouseho ld socket approximately 8.2
(110 V, 10 A)
hours
H ousehold socket approx imately 5.2
(220 V, 8 A) hours
Household socket approximately 3
.8
(230 V, 10 A) hours
I ndustria l socket (200 V, approximately 2.3
16 A) hours
Industrial socket (220 V, approximately 2.3 16 A) hours
I ndustria l socket (230 V, approximately 2.3
16 A) hours
I ndustria l socket (240 V, approximately 2.3
16 A) hours
(D Tips
- Multip le versions of charging cables are of
fered d ue to the different power s upply sys
tems in d ifferent countries. The maximum
charging power may potentially be unavaila
ble because of this . Contact an author ized
Audi dealer or authorized Aud i Service Fa
c ility fo r more info rmat ion .
- Charg ing may take longer when tempera
tures a re extremely high o r low .
- The charging t ime at pub lic charging sta
t ions may vary from the times g iven in the
tab le
o table on page 114 .
Audi e-tron charging system PIN
Applies to: vehicles with plug-in hybrid drive
The contro l unit ca n be loc ked by enter ing a 4-
d ig it PI N of yo ur cho ice. If a PIN is act ivated, the
se lected PIN must be entered before every use.
We recommend lock ing you r contro l unit to pro
tect it against unautho rized access by a third pa r
ty .
Activating the PIN
.,. Press the I OKI @ o page 109, fig . 1 1 S button
on the control un it .
POWER and SET P IN ap
pear in the display field .
.,. Select SET PIN u sing the a rrow b utton @.
.,. Press t he IOK I button @. ENTER PIN appea rs in
the disp lay fie ld .
.. Se lect the desired value by pressing the arrow
buttons © up or down .
.. Use the right arrow button © to go to the next
digi t .
.. Press the left arrow button © to go to the pre-
v ious menu .
.,. Enter a ll of the d ig its .
.,. Press t he IOKI button @afte r the last d ig it.
.,. REPEAT PIN appears in the display field .
.,. Ente r th e PI N aga in using the arrow but tons
© -
.. Press th e IOK I button @ .
.. PIN OK appears in the display field if both en-
::li tries match. ...
~ .. The PIN is now activ ated.
N ... 0 N > 00
e-tron
D eactivating the PIN
Requirement: the con trol uni t must be unloc ked.
.,. Enter the numerical code 0 000 . Proceed as if
you were activating the PIN
o page 115.
.. The PIN is deactivated.
Locking the control uni t
Requirement: the PIN must be activated .
.,. Press the Iii button @ o page 109, fig. 11 Son
the contro l unit .
Unlocking th e control unit
Requirement: the PIN must be act ivated .
.,. Press any button on the control unit .
.,. PIN? appears in the display field.
.,. Enter the PIN .
.. Press the I OK! button @.
(j) Tips
- Th e PI N is deactivated in t he factory defa ult
se tt ings.
- If you do not remembe r yo ur PIN, contact
an au tho riz ed A ud i d ealer o r autho rized
Audi Serv ice Facili ty .
- If the fi rst PIN entry differs from the second
en try, the first PIN en try is d isplayed .
- If nothi ng is entered within 20 seconds of
t his, the se t val ue is not changed .
Indicator Lights and
messages
Applies to: vehicles with plug-in hybrid drive
If the B indicator light turns on, the high -volt
age battery is charging or is a lready comp letely
charged .
If
the . indicator light stays on , there is a ma l
function in the charging system . Have the prob
l em corrected immediately by an a uthorized Audi
dealer or authorized Audi Service Facility.
l!i1 Ch arging conn ecto r still attached . Vehicle
cannot be dri ven
T his message appears when t he cha rging system
is s till connec ted to the vehicle. Remove the con -
nector
o page 112, A~er charging . ..,.
115
e-tron
Applies to: vehicles with Audi virtual cockpit mt
Incompatible ch arging s ystem . Please check
c harging system
Applies to: vehicles with analog instrument clus
ter:
mt AC charging : currentl y not po ssible
This message appea rs whe n the charg ing system
is incomp atib le. O nly charge usi ng the charg ing
system tha t is designed fo r you r vehi cle.
mt AC charg ing sy stem: malfunction! Pl ease
c ontact Service
This message appears if there is a ma lfunction in
the charg ing system . H ave the problem corrected
immed iate ly by an authorized Aud i dealer or au
thor ized Audi Se rvice Facility.
Charging unit cover
emergency release
Applies to: vehicles with plug-in hybrid drive
Fig . 120 Fron t of th e ve hicle: cover e merge ncy re lease
You can release the cover using the eme rgency
release.
• Turn the cover lock to the horizontal position .
• Unlock the vehicle .
• Open the hood ~ page 320, Opening/closing
the hood.
• Caref ully pull on the k nob @ until there is re
s ista nce.
• T urn the cover lock to the ver tical position
~ page 110, fig. 117 .
• Slide the cover carefu lly to the s ide if necessa
ry .
116
Climate control
Description
Applies to: vehicles with plug-in hybrid drive
Your vehicle has aux iliary air conditioning
T he aux iliary air conditioning is activated depend
i ng on the outside temperature and the tempera
ture set on the climate control unit. You can im
med iate ly switch the climate cont rol on or off
¢ page 116 as well as set a timer r::;,page 117.
Auxiliary climate control
The aux iliary climate contro l contro ls the tem
perature in the veh icle inter ior ent irely with elec
tric power .
It turns o n on ly if the h igh-vo ltage
batte ry cha rge level is suff ic ient a nd there is
eno ugh fuel in the tank .
@ Tips
- The temperature that the climate control
system adjus ts to depends on the last tem
perat ure yo u se t in the climate contro l unit
¢ page 69.
- Us ing the auxiliary air cond itioni ng while
charging can also red uce the c harge leve l of
the high-voltage battery .
- T he clim ate cont rol sys tem does no t au to
matically switc h on o r off earlier if the hig h
voltage battery cha rge or fuel leve l is too
low.
Switching on/off
Applies to: vehicles with plug-in hybrid drive
Switching the auxiliary climate cont rol on /
off :
• Select the I MENU I button> Vehicle > left con
trol b utton >
Auxiliary air conditioning > Turn
on auxiliary heating / AC or Turn off auxiliary
A C.
(D Tips
- T he auxiliary climate contro l can also be
switched on and off immedia tely wh en a
t imer is se t.
-If the blower is switched off w ith t he~
~ page 69, fig. Bl button, then the auxiliary .,..
Outside mirrors
If yo u cannot see the traffic behind the tra iler
with the standard exterior mirrors, then you
must attach additiona l exterior mirrors . Adj ust
them so you have a sufficient visibility behind
you .
Exterior lighting
Follow the legal regulat ions regard ing the light
ing equipment on your trailer . Contact an author
ized Audi dealer or authorized Audi Service Facili
ty for more information.
Before starting to drive, check all lighti ng equip
ment on the hitched trailer.
The headlight range contro l adjusts automatical
l y to the light range of the headl ights.
Safety chains
Make sure the safety chains are correctly applied
when pull ing a trailer . The chains should hang
enough so that the trailer can dr ive around
curves. However, they must not touch the
g ro und .
(D Tips
-Use chocks whe n parking on incl ines if the
trailer is load ed.
- We recommend also hav ing the veh icle in
spected between the inspect ion intervals if
you are towing a trailer frequently.
- Avo id driving with a trailer during the vehi
cle break- in period .
Driving with a trailer
Driving with a trailer requires extra caution.
Speed
Adhere to the legal speed limits. Follow the legal
regulations specific to the country.
As the speed increases, the driving stability of
the trai ler decreases. Therefore you should not
exceed the maximum legal speed limit when
u. there are unfavorable road, weather and/or wind 00
~ conditions . This especially applies when driving
~ downhill.
0 N > 00
Trailer towing
You m ust always reduce your speed as soon as
you notice even the slightest swinging motion of
the tra iler. Never try to "stra ighten out" the tra il
er by acce lerating.
T he weight distribution is very poor if the vehicle
is empty and the trai ler is loaded . However if you
must drive under these circumstances, then dr ive
especially slowly .
Brakes
Brake in a timely manner. Downshift before driv
ing down hill so that t he engine can assist with
braking ~.&. .
When using a trailer w it h overrun brakes, first
brake gently then quickly. This reduces the r isk of
jerking while braking if the trailer wheels lock up .
Engine coolant temperature
Pay attention specifically to the coo lant tempera
ture display when there are high outside temper
a tur es, and when driving on long inclines
~page 11. Shift to a hig her gear in a timely man
ner .
A WARNING
= -
Constant braking causes the brakes to over-
heat and substantially reduces braking per
formance, increases braking distance or caus
es complete failure of the brake system.
119
Ass is tance sy stem s
General information
Applies to: vehicles with Audi adaptive cruise contro l/Audi pre
sense front
Fig . 1 23 Front o f veh icle: sensor
The rada r sensor area r:!) fig. 123 must not be cov
ered with stickers, deposits or any other obstruc
tions as it may impair the function of the adap
tive cruise control or the pre sense front . For in
formation on cleaning,
see ¢ page 354 . The
same applies for any modifications made in the
front area .
The funct ion of the adaptive cruise contro l sys
tem or pre sense front is limited in some condi
tions:
-Vehicles can only be detected when they are
within the sensor range
¢page 123, fig. 122 .
-The system has a lim ited abi lity to detect
vehicles that are a short d istance ahead , off to
the side of your vehicle or moving into your lane .
-Objects that are difficu lt to detect such as mo
torcycles, vehicles with h igh ground clearance
or an overhang ing load are detected late or not
detected at all.
-When dr iving through curves ¢ page 125.
-When the vehicle is stationary ¢ page 125.
A WARNING
Always pay attent io n to the traffic aro und you
when adaptive cruise control is switched on .
As the driver, you a re st ill respons ible for your
own speed and the distance to othe r vehicles.
Th e adapt ive cr uise control is u sed to assis t
you . The driver must a lways take act ion to
avoid a collision . The driver is always responsi
ble for brak ing at the correct time .
124
-For safety reasons, do not use adaptive
cru ise control when dr iving on roads with
many curves, when the road surface is in
poor condition and/or in bad weather (such
as ice, fog, gravel, heavy rain and hydroplan
ing). Using the system under these cond i
tions could result in a co llision .
-Switch adaptive cruise cont rol off tempora
rily when dr iv ing in turning lanes, on ex
pressway ex its or in construction zones. This
prevents the veh icle from accelerating to
the stored speed when in these situat io ns.
-The adap tive cruise contro l system will not
brake by itself if you put yo ur foot on the ac
celerator pedal. Doing so c an override the
speed and distance regulation .
- Adapt ive cruise control does not respond to
peop le, animals, or crossing or oncoming
objects .
-The funct ion of the radar se nsors can be af
fected by ref lective objects such as guard
rails, the entrance to a tunnel, heavy rain or
ice .
~ Note
The sensor can be d isplaced by impacts or
damage to the bumper, wheel housing and underbody . This can impair the adaptive
cruise control. Have an authorized A udi dealer
or authorized Audi Service Facility check their
f u nct ion.
@ Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regu lations, see
¢ page 386 .
Assistance systems
fal l below the warn ing th reshold for an ex
tende d pe rio d of time .
Messages
Applies to: veh icles w ith Audi adaptive cruise control
II ACC: unavailable
T he system cannot guar antee that it w ill detec t
ve hicl es co rrectly and it has switched
off. T he
sensor was moved or is fau lty . D rive to an aut hor
ized A udi dealer or autho rized Au di Service Faci li
ty immediately to have the malfunct ion correct
ed .
IIJ ACC: currently unavailable. No sensor view
II ACC: currently unavailable . Sensor vision re
stricted due to surroundings. See owner's man
ual
T his message appea rs if the sensor view is ob
s truc ted, fo r ex am ple by le aves, snow, he avy
sp ray o r dir t. C le a n the sensor
q page 12 4,
fig. 123 .
II ACC: currently unavailable . Incline too steep
The road exceeds the ma ximum possib le ang le
for safe a dapt ive cr uise control o peration . T he
a d ap tive cr uise con trol cannot be switched on .
II ACC: only available in D, Sor M
Select the "D/S" o r "M" selector leve r position .
II ACC: parking brake applied
The adaptive c ruise contro l sys tem swi tches off
automatically if the park ing bra ke is set . Th e
a da pti ve cr uise co ntrol is av ailab le ag ain a fter re
le asi ng t he p arki ng brak e.
II ACC: currently unavailable . Stabilization
control input
This message appea rs if the elect ronic stab iliza
tion contro l (ESC) is taki ng action to stab ilize t he
ve hicle. In this case, a dap tive cr uise control
sw itch es off au toma tically.
II ACC: Please take over!
This message appea rs if the veh icle rolls bac k
when sta rting on a slight incl ine, even thoug h
130
ACC i s active. Press t he b rake pedal to preven t
t h e ve hicle from rol ling o r start ing to move.
Distance warning: malfunction! Please contact
Service
The sys tem canno t gua ran tee that it will detect
vehicles corre ctly an d it h as sw itched off . T he ra
d ar sen sor w as mo ved or is faulty . D rive to a n au
th ori ze d Aud i de aler o r aut horized Audi Se rvice
F aci lity imme diate ly to h ave the mal function co r
r ected .
Distance warning: currently unavailable. Sensor
view limited due to surroundings .
This message appears if the sensor v iew is ob
str uct ed , for e xam ple by leaves, s now , heavy
s pra y or dirt. C lean t he se nsor
q poge 124 ,
fig. 12 3 .
Distance warning: currently unavailable. See
owner's manual
This message appears if the system has a tempo
r ary fa ilure. If this occurs m ultip le times, drive to
an a uthorized Au di dea le r or a uthor ized Audi
Se rvice Fa cility i mmediat ely to ha ve the malf unc
t ion co rre cted.
Fasten seat belt
The system is not com plete ly ava ila bl e if the dr iv
e r's seat belt is unfastened .
Stat. obj. ahead
T his mes sage app ears if yo u w ould like to swi tch
th e sys tem on a nd th ere is a station ary objec t di
r ec tly in front o f yo ur vehicle .
Door open
The system is not available whe n the vehicle is
stationary a nd the driver's door is open .
Audi pre sense
Introduction
Applies to: vehicles with Aud i pre sense
Wit hin t he limits o f th e system , th e pr e sense
funct ions can initiate measures i n pa rtic ularly
dange rous situations to p rotect the vehicle pas-
sengers and other road users.
IJIJ,