u. co ... N l' N
A WARNING
Please note that the wheels could spin on
slick or slippery roads when kick-down is ac
tive .
Launch control program
App lies to: ve hicles with S tro nic tra nsm issio n an d La unch
Co ntrol P rogram
-
The launch control program provides the best
possible acceleration when starting from a stop .
Requirement: the eng ine must be at operating
temperature and t he steer ing whee l must not be
turned.
.,. Deact ivate l) the S tart/Stop system*
~ page 81. The L ED in the ~ button turns on .
.,. Wi th the engine runn ing, p ress the I.!, O FF ! but
ton briefly one time . The
11 indicator light
turns on and the message
Stabili zation control
( ESC ): s port. W arning! Rest ricted st a bilit y
ap
pears in the instrument cluster display.
.,. Pull the selector lever back out of the "D/S" po
s it ion br iefly to select the S pos it ion, or press it
toward the right into the t iptronic pos ition or
select the
Dynamic d riving mode in d rive se
lect* ~ page 140.
.,. Press t he b rake peda l firmly with you r left foot
and hold it all the way down for at least one
second .
.,. At the same time, press the gas pedal a ll the
way down with your right foot unt il the engine
reaches and stays at a high RPM level.
.,. Remove your left foot from the brake pedal
within five
seconds ~,&. .
A WARNING
-Always adapt yo ur driv ing to the traffic flow.
- Only use Launch Control when road and traf-
fic cond itions allow it and other dr ivers will
not be endangered or impacted by you r driv
ing and the vehicle 's accele ration.
- Please note tha t the drive whee ls can sp in
and the vehicle can break away when sport
8 l ) It is n ot poss ib le to deac tiv ate t he system wit h all ve rs io n s N &j of th e tran sm iss ion.
Driving
mode is switched on, especially when the
road is slippery.
- Once the vehicle has started moving, press
the !.!> OFF I button briefly to turn the sport
mode off.
(D Tips
- The transmission temperat ure may increase
significant ly after using the launch control
program. If that happens, the program may
not be ava ilable for a few minutes. It will be
availab le aga in after a cool-down period.
- When accelerating using the launch contro l
program, all vehicle parts are subject to
heavy loads . This can lead to increased
wear .
Transmission malfunction
Applies to: vehicles wit h automatic transmissions
• Transmis sion : malfunction! Pl eas e s top ve
hicle and shift to P
There is a malfunction in the transmission . Park
the vehicle securely and do not cont inue driv ing .
See an author ized Audi dealer or author ized Audi
Se rvice Facility for assistance .
• Transmission o verhe ating! Plea se stop th e
vehicle!
The transmission is too hot and can become dam
aged. Stop and let the transmiss ion cool w ith the
engine running (at idle) i n the "P" selector lever
pos ition . T hen the ind icator light and the mes
sage turn off, d rive to an authorized Aud i dealer
o r auth o rized Aud i Serv ice Facility immediately to
have t he malfunct ion cor rected . If the indicato r
light and the driver message do not turn off, do
not continue driving . See an authorized Audi
dealer or authorized Audi Service Facility for as
s istance.
[O] Tran smission: malfunction! You can contin-
u e dri ving. See owne r's manual
.,.
89
Driving
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunct ion corrected .
[i1 Transmission: malfunction! You can contin
ue driving with limited function. No reverse
gear
There is a system malfunction in the transm is
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
will no longer shift at all. The engine may stall.
You cannot engage the reverse gear. Drive to an
authorized Audi dealer or author ized Audi Service
Facility immediately to have the malfunction cor
rected .
[i1 Transmission: malfunction! You can contin
ue driving in
D until engine is off
Drive the vehicle away from movi ng traffic and
park. See an authorized Audi dealer or authorized
Aud i Serv ice Facility for assistance.
[i1 Transmission: too hot . Please adapt driving
style
The transmission tempe rature has increased s ig
n ificant ly. Dr ive very cautiously or take a break
from driving unt il the temperature returns to the
normal range and the indicator light turns off.
[O] Transmis sion: please press brake pedal and
select gear again
If the transmission malfu nctions because the
temperature is too high, a message appears
when the transmission is cooled .
90
Selector lever emergency release
Applies to : vehicles wi th automatic transmissions
If the vehicle's power supply fails, the selector
lever can be released in an emergency .
Fig. 95 Selector leve r: remov ing the shifter boot
Fig. 96 Selector lever: using the emergency release to
move out of the Pa rk posit ion
To maneuver or tow the vehicle, the emergency
release must be used to move the selector lever
from the P position .
The emergency release mechanism is located in
the right area under the selector lever shift gate .
Using the emergency release can be complicated .
We recommend contacting an authorized Audi
dealer or authorized Aud i Service Facility for as
s is tance, if necessary.
The screwdr iver from the vehicle tool kit located
i n the luggage compartment is needed to for the
emergency re lease
c::> page 360 . Use the flat side
of the reversible screwdriver blade.
Removing the shifter boot
.,. Set the park ing brake(®) ¢.& to secure your
veh icle from rolling. If this is not possible, se
cure your vehicle from rolling using another
method .
.,. Switch the ignit ion off.
u. 00 ... N l' N ... 0 N > 00
injuries. When the vehicle enters drive ready
mode, the status message
e-no"' ~... ap
pears briefly in the instrument cluster display
and the needle in the power meter points to
READY ¢ page 9 5.
-Make sure that the selector lever is in the P
position and the ignition is switched off
when leaving the vehicle.
@ Note
-The high-voltage system can be damaged if
the vehicle underbody comes into contact
with the ground . Immediately drive your ve
hicle to an authorized repair facility and
have it inspected.
- The electric drive motor can become very
hot during operation . Do not stop the vehi
cle if there is oil, fuel residue or other flam
mable substances under or next to the vehi
cle.
Special considerations for the high-voltage
battery
Applies to: vehicles with plug-in hybrid drive
Please first read and note the introductory infor
mation and heed the warnings
¢page 92.
All batteries age with use and over time. There
are things you should know about the care of the
high voltage battery that will help it keep giving
you good service and reliability over time. Please
read and keep the following information in mind
while you enjoy the performance and economy of
your vehicle.
- Be sure to charge the high voltage battery be
fore leaving the vehicle parked and unused for a longer period of time. Ideally the high-voltage
battery should have a charge level between
40 % and 60 % when parked for a long t ime .
- If the battery charge level is below 3 %, never
park the vehicle for more than 21 days without
charging the high-voltage battery. Should you
have to park the vehicle for a long time, make
sure that the charge level is sufficient to help
prevent the battery from aging prematurely.
- Frequent and consecutive charging of the high
voltage battery when the charge level is above
e-tron
98 % can also decrease the capacity of the
high-voltage battery. Make sure the charge lev
el is be low 98 % when you start the charging
process.
- Should the vehicle be parked for longer than
2 days at temperatures below -13 °F ( -25 °C),
the high-voltage battery could free ze and not
be able to provide energy to the electric motor.
The battery will start working again, once it
warms up . The battery can be warmed up when
the outside temperature rises or when the vehi
cle is garaged appropriately. The battery will al
so warm up when being used (sw itching on the
air conditioner, the heater or by driving the ve
hicle) . Should you have to park your vehicle at
very low temperatures for longer than 1 day,
make sure that the high-voltage battery does
not freeze by parking the vehicle in a garage
that is heated or protected from the outside
temperature.
- The high-voltage battery can be damaged and
the capacity can be decreased when the vehicle
is parked for longer than 24 hours when the
ambient temperature is higher than 118 °F
(48 °C). Always make sure that the h igh-volt
age battery is not exposed to temperatures
above 118 °F (48 °C) for a long time.
- Never park the veh icle in areas that are lik ely to
be flooded, such as beaches or river banks, and
never drive the vehicle in WA TER, on flooded
roads or through water that is higher than the
bottom of the vehicle body. The high-voltage
battery, along with other vehicle components,
can be damaged severely if the high-voltage battery is exposed to open water especially for
a longer time. However, you can drive through
water on roads under certain conditions
~ page 72.
Failure to heed any of these requirements can
age the battery prematurely and lead to a perma
nent decrease of the high-vo ltage battery's ca
pacity.
(D Tips
Always make sure that the high-voltage bat
tery is not exposed to extremely low and high
temperatures as well as to water espec ially
for a longer time. Failure to protect and care
93
e-tron
For additional information, see ¢ page 17, Trip
computer (Audi virtual cockpit).
~ Applies to: vehicles with analog instrument
cluster: Open the
Tachometer display by turn
ing the left thumbwheel on the multifunction
steering wheel.
When opening the driver's door, the charge level is shown in the instrument cluster when the igni
tion is switched on, or the charge level and the
remaining charge time for the high -voltage bat
tery is displayed when charging .
The power meter gives feedback about the partic ular accelerator pedal position and shows the
current demand
(%) for electricity or fuel regard
less of which engine is active.
An economical driving and recuperation range is
shown in green
¢ page 99, Energy recovery (re
cuperation) .
A driving range that is not economi
cal is shown in orange .
(D Vehicle not drive ready (OFF)
@ Recuperation (CHARGE)
@ Vehicle ready to drive (READY) or
coasting
© Efficient driving with electric motor
and/or gasoline engine (EFFICIEN
CY)
® Economic driving while the electric
motor or gasoline engine is in the
partial power range
@ Driving in full power range
0 100% output
@ BOOST: the electric motor supports
the combustion engine
® High-voltage battery charge level
@ EV mode: active a=,v, standby, a=,v
or currently unavailable. ~v
@ Speed limit for electric driving in EV
mode (80 mph/ 130 km/h)
Indicator lights and messages
Applies to: vehicles with plug -in hybr id drive
Also note the indicator lights in¢ page 20.
The gasoline engine is active when the II'§] indica
tor light turns on.
96
•• Drive system: system fault! Safely park
vehicle
There is a malfunction in the plug-in hybrid sys
tem. The brake booster and the power steering
may stop working. Stop the vehicle immediately
or as soon as possible. Park the vehicle in a safe place outdoors that is not near buildings, roof
overhangs, carports or similar structures. Switch
the ignition off. Have the problem corrected by
an authorized Audi dealer or authorized Audi
Service Facility.
•• Electric drive: overheated! Safely stop
vehicle and check coolant
The coolant level is too low or the coolant tem
perature is too high.
Stop the vehicle in the outdoors as soon as it is
safely possible. Switch the ignition off.
Read the important safety
precautions ¢.& in
Coolant on page 103
and check the coolant level
¢page 102.
If the coolant level is OK, the malfunction may be
caused by the system overheating. Let the vehi
cle's electric drive system cool down for some
time .
If the message turns off after cooling down and
switching the ignition back on, you can continue
driving. Contact an authorized Audi dealer or au
thorized Audi Service Facility immediately to have
the malfunction corrected.
If the indicator light stays on, contact an author
ized Audi dealer or authorized Audi Service Facili
ty.
lltll Drive system: system fault! Please con
tact workshop
There is a malfunction in the plug-in hybrid sys
tem . Drive to an authorized Audi dealer or au
thorized Audi Service Facility immediately to have
the malfunction corrected.
1/1111 Drive system: system fault! Restart not
possible. Please contact workshop
There is a malfunction in the plug-in hybrid sys
tem. Do not open the hood. Drive to an author- ized Audi dealer or authorized Audi Service
.,,_
LL co ..... N
" N ..... 0 N > co
Faci lity immedi ately to have t he m alfunc tion cor
rected .
IIJII Battery temperature too low . Vehicle
cannot be started. See owner's manual
Th e outside tempe rature is too low . The vehicle
can no longe r st art at tempe ra tur es below - 18 °F
(- 28 °C). Con ta ct an a utho riz e d Audi d ealer o r au
thor ized A udi Se rvice Fac ility.
POWER LIMIT Warning! Limited performance
If t he indicator lig ht turns on and th is message
appears , th ere may be a n engine co ntro l ma l
f u nction. The
[3B* in d icator light in t he instr u
men t clus ter also tur ns on . The engine ou tput is
r educed . Dr ive to a n au thor ized Audi dealer or
a uthor ized Audi Se rvice Facili ty i mme diate ly to
ha ve the m alfunct ion co rre cted.
II e-tron mode: EV currently unavailable
This message appea rs whe n the 1.,,..1 button is
p ressed and the con ditions for elect ric d rive
mode a re not met.
Ill Vehicle sound: malfunction! Pedestrians
cannot hear vehicle . Please contact Service
The vehicle sou nd is no longer f unctio ning. D rive
e xtremely care fully, since ot he rs may not hea r
your veh icle. Dr ive to an author ized Audi dealer
or author ized Audi Se rvice Facility immed iate ly to
have the ma lf u nction corrected .
Range display
Applies to: ve hicles with plug-in hybrid drive
Fig. 99 Instr ume nt cluste r: ra nge disp lay
The range can be disp layed in the trip computer .
You can access t he range disp lay w ith the multi
fu nction steeri ng wheel buttons
c:;> page 13 , Mui-
e-tron
ti function s teeri ng whee l plus or r:::;> page 1 6, M ul
tifunction steering wheel.
D epen ding on t he sele cte d plug -in hy brid mo de,
t he disp la y g ives the foll owing informa tion:
(D Remaini ng e lec tric m otor range or comb ined
total range
@ Remaini ng gasoline eng ine range
® R emaini ng e lectr ic moto r ra nge
(D Tips
The va lues given are b ase d on t he lates t con
sum ption va lues .
Range and statistics
Applies to: vehicles with plug-in hybrid drive
Fig. 100 In fotainmen t system : e -tro n range mo nitor
Opening the range monitor
The range monitor in the Infotainment system
shows the relat ions hip between ene rgy co nsum
ers and elect ric range
c:;> fig. 100 . The three larg
est ene rgy consu mers w ill be l ist ed in sequent ia l
o rder. Sw itching off the cons umers increases the
elect ric range .
.. Select in the Infotai nment system: I MENU ! but
t o n
> Vehicle > left con trol button > Range &
statist ics > Range .
Opening the statistics
The stat istics in the In fotainment system show
t h e d ista nces dr iven without emissions (electric)
and with fuel. The values are taken from the
sho rt-term memory and long-te rm m emory of
the on-board comp ute r.
.. Select in the Infotai nment system: I MENU ! but
ton
> Vehicle > left con trol b utton > Range &
statistics > e-tron statistics . IJ,,
97
LL co ..... N
" N ..... 0 N > co
~ When you fill coolant in t he expansion tank @,
please refer
to ¢ page 324, Cooling system.
~ Do not drive any fart her if t he coo lant leve l in
the expansion tank @ is low . Contact an au
t h orized Audi dea ler or authorized Audi Service
Facility
immed iate ly ¢ .&, .
A WARNING
-Read and follow t he war nings in
¢ page 318, Working in the e ngine com
partme nt
before ope ning t he hood an d
ch ecking t he co ola nt level.
- T he e xp ansion ta nk @ may only be opened
a nd filled by an authoriz e d Aud i de aler or
au thorize d Au di Service Fac ility.
- Co olan t can en ter the ins ide of the hig h
volt age b attery w hen filling t he expa nsion
tank @ and cause a s hort c ircui t, which in
c reases the risk of fire.
Refueling
Opening the fuel filler door
App lies to: vehicles with p lug-in hybrid drive
F ig. 10 7 Drive r's door: butto n ii
The tank system must be vented be fore refueling
~ Swi tch the ign ition off with the
I S T AR T EN GINE ST OP ! button .
~Pullon th e~ switch.
~ The fue l filler door will open automat ica lly af-
te r venting is comp lete.
R ead and fo llow the directions for inserti ng the
f u e l pump nozzle
¢ page 103 .
Read and fo llow the inst ru ct io n s for re fueling
¢ page 315.
e-tron
Inserting the fuel pump nozzle
Applies to: vehicles with plug -in hybrid drive
Fig. 108 Fueling proced ure: in sert t he fue l p ump nozz le
correct ly
M ake s ure w hen inserting the fuel pump noz zle
t h at you do no t press o n the fuel filler door o pen
er (!) with the fue l pump nozzle . See the label in
the fue l fi ller
door @. Otherwise, a valve wi ll
close in the fue l filler neck and fueling w ill stop
even if t he tank is not full.
Yo u m ust vent the tank system again if you press
o n the fue l filler doo r opener . The fuel p ump noz
zle can stay in the fuel filler neck when doing
t hi s. Vent the tank system by pu lling the
00
switch again in the d river's doo r¢ page 103.
Messages
Applies to: vehicles with plug-in hybrid drive
ti Fuel filler door open_ Please press button
again to refuel
Fueling is possib le for a certain amount of time
after press ing
the~ button . Yo u m ust press the
00 button aga in if th is time is exceeded .
ti Fuel filler door: malfunction! Unlock fuel
filler door manually. See owner's manual
T he re is a ma lfunction. Yo u must manually un
lock the fue l fi ller door
<=> page 104.
ti Warning! Vehicle performance may be limit
ed
T he fue l tank is almos t emp ty. You must ant ici
pa te a sig nificant power lo ss. Dr ive imme diate ly
to a gas sta tion.
./ Warning! Limited performance .,. POWER LIMIT
103
e-tron
The gaso line engine is no longer ava ila b le be
cause there is not enough fue l. Drive immediate ly
to a gas station.
Fuel filler door emergency release
A pp lies to : ve hicles w ith plug- in hybrid drive
You must use the emergency re lease to open the
fue l filler door when there is a malfunct io n
c::;, page317 .
The tank is not vented. You can only f ill a small
amount of fuel in the tank.
~ Fill only unti l the automatic fue l pump nozzle
turns off for the first time when it is operated correctly.
Drive to an a utho rized Aud i de aler or a uth o rized
Audi Service Facility immediately to have the
malfunctio n corrected .
(D Tips
Pressure can escape if you open the tank ca p
after using the emergency release . This can
create noises.
Charging
General information
A pp lies to: ve hicles w ith plug -in hybrid drive
Two options are ava ilab le for cha rging the vehi
cle:
- Charge at a p ublic charging stat ion w ith a spe
c ia l charging cable*
c::;, page 106 .
-Charge with ho useho ld and industrial power
sockets using the Audi e-t ron c harg ing system
¢ page 106.
Environmental condition s when using the
Audi e-tron charging system
- Operat ing temperatu re : -13 °F (-25 °C) to 95 °F
(+35 °C)
- Humidity: 5% to 95%, non-co ndensing
- 13,000 feet (4,000 meters) maximum above
sea leve l
- Protected against dust and spray (IP54 (USA:
enclosure 3 R))
104
Warnings when using the charging system
&
Surfaces ca n become very hot when
i n d irect su nlight .
&~
Incorrect use increases the risk of
electric shock.
~¼
Do not use any extens ions co rds o r
c abl e reels.
~
Do not use any travel adapters.
~~
Do not use any power str ips.
~~~
Do not use any charg ing cables with
damage to the electronics or the
con necti ng w ires .
.&_ WARNING -
Sockets that are inst alled incorrect ly can
cause elect ric shock or fire when charging the
h igh -vo ltage battery using the vehicle charg
ing connection .
- Installation and set up of the household con
nection for the Audi e-tron charging system
may only be performed by a qualified e lec
trician. The q ualified electrician is thereby
fully responsib le for adhering to applicable
standards and regu lations.
- Make sure that the selected charg ing con
nection is suitable for drawing 16 amps .
- Make sure that the household soc ket is
grounded and shielded from water.
- The A udi e-tron charging system may only
be used with a prope rly grounded power
network. It cannot be used with non
gro unded power networks (s uch as IT net
wo rks) .
- Please follow the safety precautions in the
assembly instr uctions for the A udi cha rging
dock* or the Audi cha rging clips* .
.&_ WARNING
If you are not fam il iar with the socke t or the
e lectr ica l installation or it has not been
checked by qualified e xperts, never use i t fo r
cha rging. Even very low ch arg ing cu rrents can
cause ser ious damage and in particular fires if
the socket or electrical installation is in bad
Ill>
u. 00 .-< N l' N .-< 0 N > 00
condition. If necessary, get expert assistance
from a qualified electrical installation special
ist.
A WARN ING
Incorrect handling of the connector contacts
can cause electric shock or fire.
- Do not touch the contacts for vehicle charg
ing port and for the Audi e-tron charging
system .
- Do not insert any objects in the vehicle
charging port or in the Audi e-tron charging
system .
- Protect the sockets and connectors against
any moisture, water and other fluids .
A WARNING
Using a damaged or incorrect charging cable
or a damaged or incorrect socket, using the
Audi e-tron charg ing system incorrectly or
disregarding the safety precaut ions could
cause short circu iting, electric shock, explo
sions, fires and burns .
- Do not use the Audi e-tron charging system
if it is damaged and/or dirty . Check the ca
ble and connector for damage and dirt be
fore using.
- T he Audi e-tron charging system must only
be connected to sockets that are installed
correctly and that are not damaged as well
as to electrical installations that have no
faults.
- Do not use any extension cords, cable reels,
power strips or (travel) adapters.
- Disconnect the Audi e-tron charging system
from the power network during a thunder storm.
- Do not modify or repair any electrical com
ponents.
- Never immerse the Audi e-tron charging
system and connectors in water.
- The Audi e-tron charging system must only
be cleaned when the control unit is com
pletely disconnected from the power supply
and from the vehicle. Use a dry towel to
clean .
e-t ron
-If a 110 volt household socket is used for
charging, only connect one vehicle at a time
to the same circuit. Use a different circuit if
an additional vehicle needs to be charged at
the same time. Note the maximum permit
ted current draw for the circuit . Contact a
qualified electrical technician if there is any
doubt .
A WARNING
The components in the Audi e -tron charg ing
system can trigger sparks which can cause
flammable or explosive fumes to ignite.
- To reduce the r isk of exp losions, espec ially
in garages, make sure the contro l unit is at
least 19 inches (SO cm) above the floor
when charging.
- Do not use the Audi e-tron charging system in areas at risk for exp losions .
- The Audi e-tron charging system is only suit ed for use on Audi vehicles and vehicles
within the Volkswagen Group . Using the de
vice on vehicles made by another manufac
turer is not authori zed.
@ Note
Make sure that you always use the suitable
power plug provided with the Audi e-tron
charging system for the corresponding mar
ket. Contact an authori zed Audi dealer or au
thorized Audi Service Facility for more infor mation .
(D Tips
-Only use the factory-provided charging ca
ble from Audi or the Volkswagen Group to
charge your vehicle .
- For an uninterrupted charging process, we
recommend only charging using sockets
that are connected to a separately protect
ed circuit .
- Using either NEMA sockets with a current
rating of at least 30 A or industrial sockets
in accordance with IEC 60309 when charg
ing is recommended.
1 05