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Emergency call
Introduction
Applies to: vehicles with emergency call fu nction
Depending on the country and the vehicle equip
ment, the following functions may be available.
W ith the
emergency call, you can call for he lp in
dangerous situat ions as quickly as possible. Use
this function when help is needed
q page 201.
W ith online roadside assistance, you can request
assistance if there is a breakdown or a minor acci
dent
q page 202 .
(D Tips
-The serv ices are provided through a SIM
card installed in the vehicle . The cost of the
call and data connections is included in the
price for the services. Services are provided
assuming that the cell phone network re
quired for the installed SIM card is function ing and ready to operate . The available serv
ices set by Audi AG are only available within
the cell phone network coverage area for
the cell phone service provider selected by
Audi AG .
- You can find what data will be transferred at www .audiusa .com.
- These services cannot be deactivated using
the settings in the Infotainment system .
Emergency call
Description
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans
mission and a phone call. The data transmission
from your vehicle forwards important informa tion, such as the vehicle and position data, to the
emergency call center .
Emergency call
Making an emergency call
Applies to: vehicles with emergency call function
The emergency call can be made two different
ways.
Fig. 183 Front headli ner : cover for the e mergency call but
ton
Requirement: the L ED @ must be green.
Manual emergency call
Requirement: the ignition must be switched on.
.,. Tap the cover(!) to open it.
.,. Press and hold the emergency call button until
the LED @blinks green. The emergency call is
made.
.,. If the emergency call button is pressed by mis
take, then press it again immediately until the
LED stays green. The emergency call is can
celed .
Automatic emergency call
The vehicle electrical system initiates an auto
matic emergency call under certain circumstan
ces, for example if an airbag deploys. The LED in
the emergency call button @blinks green . The
emergency call is made . This cannot be canceled.
Note the following LED conditions :
-Green -the emergency call function is availa
ble.
- Red -there is an e rror in the emergency call
function. Contact an authorized Audi dealer or authorized Audi Service Facility. No emergency
call can be made.
- Off-the emergency call function is not availa-
ble, perhaps because no network is available. .,..
201
