2018 AUDI Q5 service reset

u co ..... N ,..._
N ..... 0 <( 0 00
MMI On/Off knob with joystick function . . 148
Infotainm ent system display . . . . . . . . . . 148
MMI operat ion . . . . . . . . . . . . . . . . . . . . . . 149
MMI touc h . . . . . . . . . . . . . . . . . . . . . . . . . 151
Contro l knob with joystick function . . . . . 153
Shortcut keys . . . . . . . . . . . . . . . . . . . . . . . 155
L etter/number speller . . . . . . . . . . . . . . . . 155
F ree text sea rch . . . . . . . . . . . . . . . . . . . . . 157
M enus and Symbols . . . . . . . . . . . . . . . . . . 158
Multifunction steering wheel . . . 16 0
I ntroduction . . . . . . . . . . . . . . . . . . . . . . . . 160
Rad io . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
M edia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 16 1
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 162
Voice recognition system . . . . . . . . 167
Operating . . . . . . . . . . . . . . . . . . . . . . . . . . 16 6
Command overview information . . . . . . . . 167
Commands . . . . . . . . . . . . . . . . . . . . . . . . . 168
External vo ice operat ion 172
Telephone . . . . . . . . . . . . . . . . . . . . . . . . 174
Introduction . . . . . . . . . . . . . . . . . . . . . . . . 17 4
Se tup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Using the telephone . . . . . . . . . . . . . . . . . 177
Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Lis tening to voicema il . . . . . . . . . . . . . . . . 182
Dir ectory . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Addit ional set tings . . . . . . . . . . . . . . . . . . 184
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 186
Audi connect (Infotainment) . . . . 18 7
I ntroduction . . . . . . . . . . . . . . . . . . . . . . . . 18 7
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Conf iguration through myA udi . . . . . . . . . 187
Opening Aud i connect (Infotainment) . . . 188
Aud i connec t Infotainmen t services . . . . . 188
W i- F i hotspot . . . . . . . . . . . . . . . . . . . . . . . 193
Conf igur ing the data connect ion . . . . . . . . 194
Aud i connect (Infotainment) general
in fo rmat ion . . . . . . . . . . . . . . . . . . . . . . . . 194
T roubleshoot ing . . . . . . . . . . . . . . . . . . . . . 196
Table of content s
Audi connect vehicle control . . . .
197
Introd uction ..... .. ... .. ..... ... .. .. 197
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Additional options . . . . . . . . . . . . . . . . . . . 198
Remo te locking and un lock ing . . . . . . . . . 198
Vehicle status report . . . . . . . . . . . . . . . . . 198
Parki ng locat io n . . . . . . . . . . . . . . . . . . . . . 198
Geofencing Alert . . . . . . . . . . . . . . . . . . . . 199
Speed Ale rt . . . . . . . . . . . . . . . . . . . . . . . . . 1 99
Valet Alert . . . . . . . . . . . . . . . . . . . . . . . . . 199
Stolen Vehicle Lo cato r . . . . . . . . . . . . . . . . 199
Online Audi service request ..... ... .. .. 199
Emergency call . . . . . . . . . . . . . . . . . . . 20 1
I n trod uction . . . . . . . . . . . . . . . . . . . . . . . . 201
Emergency ca ll . . . . . . . . . . . . . . . . . . . . . . 201
Online roads ide assistance . . . . . . . . . . . . 202
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 2 03
Opening navigation . . . . . . . . . . . . . . . . . . 203
Entering a destination . . . . . . . . . . . . . . . . 204
Persona l route ass istance . . . . . . . . . . . . . 209
Alternative routes . . . . . . . . . . . . . . . . . . . 210
Additional settings . . . . . . . . . . . . . . . . . . 210
Map ....... ... .. .. ................ . 213
Sate llite map .. .. .. ............... .. 21S
Map upd ate . . . . . . . . . . . . . . . . . . . . . . . . 216
T raffic informa tion . ............... .. 217
T roub leshooting .... ... .. ..... ... .. .. 219
Radio .... .. .. .. ............... .. .. 220
Open ing the radio . . . . . . . . . . . . . . . . . . . 220
Radio functions . . . . . . . . . . . . . . . . . . . . . 221
Radio menu . . . . . . . . . . . . . . . . . . . . . . . . 223
Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Additional settings . . . . . . . . . . . . . . . . . . 223
Troub leshoo ting . . . . . . . . . . . . . . . . . . . . . 224
Media ...... .. .. ................. .. 225
Introduction . . . . . . . . . . . . . . . . . . . . . . . . 225
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22S
Med ia drives . . . . . . . . . . . . . . . . . . . . . . . . 226
B luetooth aud io p layer . . . . . . . . . . . . . . . 228
Wi-Fi audio p laye r . . . . . . . . . . . . . . . . . . . 229
Online med ia and Interne t radio . . . . . . . . 230
Mult imed ia connections . . . . . . . . . . . . . . 231
Playing media . . . . . . . . . . . . . . . . . . . . . . . 234
Additional settings . . . . . . . . . . . . . . . . . . 23 7
3

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Call options*
Call forwarding :
you can switc h the forwarding
of incoming calls to your voicemail or to anothe r
phone number on and off . You can check if the
function is activated or deactivated with
Check
status .
Call waiting :
you are alerted to an incoming call
during a phone call when the function is switched
on~-You can check if th e function is activated
or deactivated with
Check status .
Send own telephone number:
sending your
phone n umber with an outgoing call can be acti ­
vated and deactivated . With the
Network -de­
pendent
setting, the setting listed in the con­
tract with the cell phone service provider is used.
The settings only apply to the
Telephone menu in
the MMI. Please note that the settings on your
cell phone will apply afte r disconnecting the
B luetooth co nnect ion. You ca n check if the func­
tion is activated or deactivated with
Check sta­
tus .
Ringtone and volume settings
1 )
Using the Mute telephone function, you can
switch the ringtone playback through the MMI
speake r o n and off. You can play the ringtones
using the
Ringtone fu nct ion. Select and confirm
an entry from the list. For th e
Ringtone volume/
Message volume
settings, see¢ page 250. The
Microphone input level can be adj usted during a
phone call using the control knob.
(D Tips
-Several cell phones can be paired to the
MMI, but only two* cell phones can be ac­
tive ly connected.
-To delete all paired Bluetooth devices, the
Bluetooth function can be reset to the fac­
tory default sett ings
c::> page 246.
Additional options
"' Select : I MENU I button> Telephone > right con­
trol button .
N ..... 0 <(
~ ll Depends on th e conne cted cell pho ne.
Telephone
Connection manager
See¢ page 246.
Bluetooth settings*
See ¢ page 248 .
Online settings*
See c::> page 248.
Wi-Fi settings*
See ¢ page 193, Wi-Fi hotspot.
Directory settings
Applies to: vehicles with telephone
"'Sele ct: ! MENUI button> Telephone > left con­
trol button >
Directory > right control button >
Directory settings.
Memory capacity
Shows the Memory capacity for the directory.
You can manage up to 17,000 contacts with the
directory. You can load up to 4,000 contacts
from your cell phone into each directory. Yo u can
also impo rt up to 1,000 contacts from a storage
device .
Sort order
You can sort the contacts in your directory alpha­
bet ically according to
Last name or First name .
Import contacts/Export contacts
See ¢ page 184.
Download directory
To update the contacts in th e MMI, you can man ­
ually download your cell phone contacts . De ­
pending on the ce ll phone, the B luetooth connec­
tion may need to be disconnected and reconnect­
ed to update the contacts.
Hide contacts without phone number
When this function is switched on, g rayed -out
contacts that have no phone numbers stored for
them wi ll be hidden in the directory.
185

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Audi connect vehicle control
Introduction
Applies to vehicles with Audi connect vehicle control
With the Audi connect vehicle control services l) ,
you can access various information or use individ­
ual functions in the
Audi MMI connect app or in
myAudi .
Audi connect vehicle control includes the follow­
ing services:
- Remote locking and unlocking ¢
page 198.
-Vehicle status report¢ page 198.
-Parking location ¢ page 198 .
-Geofencing Alert ¢ page 199.
-Speed Alert ¢ page 199.
-Valet Alert ¢ page 199.
- Stolen Vehicle Locator ¢ page 199.
-Online Audi service request ¢page 199.
(D Tips
-Accessing specific data or controlling func­
tions remote ly depends on the charge leve l
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignit ion.
- The services are provided through a SIM
card installed in the vehicle. The cost of the
call and data connections is included in the
price for the services. Services are provided
assuming that the cell phone network re­
quired for the installed S IM card is function­
in g and ready to operate. The available serv­
ic es set by Audi AG are only available within
the cell phone network coverage area for
the cell phone service provider selected by
Audi AG .
- You can also find more information on Audi
connect on line at www.audiusa.com.
l) In pre parat io n at t he time of p rinting. T he a vailab ilit y o f
the services o ffered depends o n the co untry and may
c hang e over tim e.
Audi connect vehicle control
Setup
Applies to vehicles with Audi connect vehicle control
To use Audi connect vehicle control services 1>,
please note the fo llowing :
Creating and verifying a user account
"'Create an account at www.aud iusa.com/myaudi
and verify it.
Setting a key user in the vehicle
Requirements: the ignition must be switched on .
Another key user must not be set in the veh icle .
If necessary, reset the key
user ¢ page 198.
.. Select in the Infotainment system: I MENU ! but­
ton
> Audi connect > if necessary, Display
available functions >
right control button >
Audi connect user management > Key user >
Set key user .
"' Enter the user name for your ve rified account
and enter the IO-digit vehicle code. You can rub
the key tag for your remote control key to re­
veal the vehicle code
¢ page 31.
.. Select and confirm Log in.
You can now use the vehicle control services
through the
Audi MMI connect app or through
www .audiusa.com/myaudi.
Using vehicle control services in the Audi
MMI connect app
Requirement: your mobile devices must be com­
patible.
.. Install and start the Audi MMI connect app on
your mobi le device .
.. Log in to the Audi MMI connect app using your
user name and password and se lect your vehi­
cle.
(D Tips
- Store the vehicle code in a secure place . It
may be necessary to re-enter the vehicle
code.
197

Audi connect vehicle control
-Pay attention to upper-and lower -case let ­
ters when entering the vehicle code.
-If you do not have the 10-digit vehicl e code,
contact an authorized Audi dealer or author­
ized Audi Service Facility .
Additional options
Applies to vehicles with Audi co nnect vehicle control
License subscription
The validity and expirat ion date of you r subscrip­
tions are displayed. When
Warning before sub­
scription expires
is activated, a message wi ll be
disp layed warning you that your license is about
to expire.
Select :
!MENU ! button> Audi connect > Display
available functions >
right control button> Li­
cense subscription.
Resetting the primary user
F or examp le, you ca n reset the key user when
selling your vehicle in order to deactivate these
services .
Requirement: the ignition must be switched o n.
Select :
!M ENU ! button> Audi connect > right
control button
> Audi connect user management
> Key user > Reset key user .
Warning levels
Requirement: the primary user must have set one
or more warning levels. Secondary users can only
see if a warning level is active or not .
Select:
! MENU ! button> Audi connect > right
control button
> Alerts.
Remote locking and
unlocking
Applies to veh icles with Audi connect vehicle control
You can lock and unlock your veh icle using this
service .
Requirement
-This requires the 4-dig it PIN that you specified
during the verification on www.audiusa.com/
myaud i.
-The vehicle must be stationary.
198
-The ignition must be switched off.
Vehicle status report
Applies to vehicles w ith Aud i connect ve hicle control
The Dr iver Informat ion System collects data un­
der certain conditions and sends it to a server.
When data is sto red, you can access va lues such
as these using the service :
-Remaining range,
-Fuel tank level,
-Oil level,
-If the vehicle doors are open/closed or locked/
un locked,
-mi leage,
-Next oil change
-Next service,
-Warning messages,
-If the parking lights are on/off .
A WARNING
Do not ignore messages and warning or ind i­
cator lights that turn on in the vehicle be­
cause of the info rmation in the status report.
This could lead to break downs in on the road ,
accidents and serious injuries.
Parking location
Applies to vehicles w it h Aud i connect ve hicle co ntrol
The vehicle collects data unde r ce rta in cond it ions
and sends it to a server .
When data is stored, you can access values such
as these using the service :
-Vehicle location display
-Display of one's own location
-Route to your vehicle
If your mob ile dev ice also has a navigation func­
tion, you can nav igate to your last known parking
l ocation.
Deactivating and activating parking position
-Select: ! MENU!> Audi connect> Car Finder
parking position .
If you do not set./, no location information will
be sent to the server.

u C0 .... N ,..._
N
adapter(¢ page 231). They may impair the
functionality.
- You can purchase the AUX connector cable
from an authorized Audi dealer or at spe­
cialty stores.
- Audi recommends setting the volume of a
mobile device connected to the AUX input to
approximately 70% of the maximum vol­ ume .
- Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
- USB hubs are not supported.
- Some versions of the iPod such as the iPod
shuffle cannot be connected to the USB
adapter for devices with Apple Dock connec­
tor. Connect these devices using a AUX con­ nector cable.
- Changed content on a mobile device
l) that
is connected to the Audi music interface
may not be displayed in the media center.
In this case, reset the
Media settings back
to
Factory settings ¢ page 246.
- Video playback through the Audi music in­
terface is only supported if the connected
device is recognized as a USB storage device
(for example a USB stick). Apple devices and
MTP devices (such as smartphones) are not
recognized as USB storage devices.
- iPod/iPhone malfunctions also affect the
operation of the MMI. Reset your iPod/
iPhone if this happens.
- Audi recommends updating the iPod/iPhone
software to the latest version. For impor­
tant information on operating your iPod/ iPhone, refer to the user guide for the de­
vice.
- The USB adapter on the Audi music inter­
face will support iPod touch/iPhone from
the 5th generation or later with the light­
ning connector.
- For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at
www .audiusa .com/mp3 or contact an au -
.... o l) A ppli es o nly t o MTP devic e s. Doe s not a pply to Ap ple de vi­ Media
thorized Audi dealer or authorized Audi
Service Facility.
USB charging ports in the rear
Applies to: vehicles with USB charging ports in the rear
You con charge the battery on your mobile device
through a USB charging port.
Two USB charging ports are located at the back
of the center console .
-USB adapter: refer to ¢ page 2 31, USB adopter
for Audi music interface or USB charging port.
- Charging a mobile device using the USB
adapter:
connect your mobile device to a USB
charging port using a suitable USB adapter.
- Disconnecting a mobile device from the charg­
ing port:
remove the USB adapter from the USB
charging port .
-Disconnecting mobile devices with an Apple
Dock connector :
remove the Apple Dock con­
nector from the Apple device with the release
tabs pressed in.
A WARNING
= -
Driving requires your complete and undivided
attention. As the driver, you have complete
responsibility for safety in traffic. Never oper­
ate your mobile devices while driving, because
this increases the risk of an accident.
@ Note
Extremely high or low temperatures that can
occur inside vehicles can damage mobile devi­
ces and/or impair their performance . Never
leave mobile devices in the vehicle in ex­
tremely high or low temperatures .
(D Tips
-In preparation at the time of printing.
- Always follow the information found in
<=> page 60 .
-When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes .
233

Checking and Filling
-Never add radiator anti-freeze or other addi­
tives to the washer fluid.
-Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint .
Service interval display
The service interval display detects when your ve­
hicle is due for service.
Checking service intervals
You can check the remaining distance or time un­
til the next oil c hange or next inspection in the
Infotainment system .
.,. Select in the Infot ainment system: the I MENU I
button > Vehicle > left contro l button > Service
& checks > Service intervals.
Resetting the indicator
An author ized Audi dealer or authorized Audi
Service Facility will reset the service interval dis­
p la y after performing serv ice.
If you have changed the oil yourself, you must re­
set the oil c hange interva l.
.,. Select in the Infotainment system: the lMENUI
button
> Vehicle > left control button > Service
& checks > Service intervals > Reset oil change
interval.
If an oil change or inspection is due, you can ac­
cess it in the Infotainment system . The display
works in two stages:
-Service reminder: after a certain distance is
driven, a message appears in the instrument
cluster display every time the ign ition is switch­
ed on. The remaining distance and t ime is dis­
played br iefly.
-Service due : if your vehicle has reached a serv­
ice interval, a message appears briefly after
switching the ignition on.
0 Note
-Only reset the oil change indicator if the oil
was c hanged.
-Following the service inter vals is critical to
maintain ing the service life and value of
324
your vehicle, especially the engine . Even if
the mileage on the ve hicle is low, do not ex ­
ceed t he time for the next service .

Index
Rear lid
refer to Luggage compartment lid . . . . 36, 37
Rea r lower ing . . . . . . . . . . . . . . . . . . . . . . . . 128
Rear Seat Entertainment preparation
refer to Audi Entertainment mobile . . . . . 234
Rearview camera
refer to Parking systems .... ... .. . 131,133
Rea r window defogge r . . . . . . . . . . . . . . . . . . 7 1
Rear window washer system . . . . . . . . . . . . . 51
R EAR (button) . . . . . . . . . . . . . . . . . . . . . . . . . 71
Recirculat ion mode (automatic climate con-
trol system) . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1
Recuperation . . . . . . . . . . . . . . . . . . . . . . . . . 16
Ref ueling. ....... ... .. ..... ... .. .. ... 311
Remote control
refer to Remote contro l key . . . . . . . . . . . . 31
Remote control key . . . . . . . . . . . . . . . . . . . . 31
Remote con trol ope ra tion
Garage door opener (Home link) . . . . . . . . . 43
Remote lock ing and unlocking
Aud i connect vehicle control . . . . . . . . . . . 198
Removing the caps (wheel bolts) . . . . . . . . . 353
Repair man uals ... ... .. ..... ... .. .. ... 371
Repa irs
A irbag system . . . . . . . . . . . . . . . . . . . . . . 284
Rep lacement key . . . . . . . . . . . . . . . . . . . . . . 31
Rep lac ing
Light bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 362
Replac ing wiper blades . . . . . . . . . . . . . . . . . 53
Reporting Safety Defects . . . . . . . . . . . . . . . 259
Reset
refer to Restart ( MMI) . . . . . . . . . . . . . . . . 250
Reset button (trip odometer) . . . . . . . . . . . . 1 2
Resetting the trip odometer . . . . . . . . . . . . . 1 2
Res id ual heat (automa tic climate cont rol) . . 7 2
Restart (MMI) . . . . . . . . . . . . . . . . . . . . . . . . 250
R etractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Reve rse gear . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Rewinding (a udio/video file) . . . . . . . . . . . . 234
R igh t cont rol b utton . . . . . . . . . . . . . . . . . . . . 13
Rims ....... .. .. ................ ... . 340
Clea ning . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Ringtone settings . . . . . . . . . . . . . . . . . . . . . 185
Road car rier . . . . . . . . . . . . . . . . . . . . . . . . . 368
384 Roaming
refer to Data connection
. . . . . . . . . . . . . . 194
Roof load ... .. .. .. .. .. ............ 67, 370
Roof rack ... .. .. .. .. .. ............. ... 67
also refer to Roof rack . . . . . . . . . . . . . . . . . 67
Ro ute criteria . . . . . . . . . . . . . . . . . . . . . . . . 212
Ro ute guidance
refer to Navigation .. .. ............. . .
Running direct io n (tires)
s
Safe driving habits
S afety 2
03
355
252
A irbag system . . . . . . . . . . . . . . . . . . . . . . 2 69
Be lts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Correct seat ing pos ition . . . . . . . . . . . . . . 253
Pedal area . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Telephone . .... .. .. .. ............. .. 174
Safety be lt height adjustment . . . . . . . . . . . 266
Safety be lt pos ition . . . . . . . . . . . . . . . . . . . 265
Safety be lt heig ht adjustme nt . . . . . . . . . 266
S afety be lts wor n by pregnant women . . . 266
Safety be lt pretensioner
Service and disposal . . . . . . . . . . . . . . . . . . 268
Safety be lts . . . . . . . . . . . . . . . . . . . . . . 261, 264
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Danger to passengers who do not wear a
safety belt . . . . . . . . . . . . . . . . . . . . . . . . . 262
Fastening . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Imprope rly wo rn . . . . . . . . . . . . . . . . . . . . 267
Not wor n . . . . . . . . . . . . . . . . . . . . . . . . . . 262
S afety be lt pos it ion . . . . . . . . . . . . . . . . . . 265
S afety i nstr uctions . . . . . . . . . . . . . . . . . . . 263
Securing child sa fety seats . . . . . . . . . . . . 302
Specia l considerations for pregnant wom -
en . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Unfastening . . . . . . . . . . . . . . . . . . . . . . . . 266
Warn ing/ indicator light . . . . . . . . . . . . . . 261
Worn properly . . . . . . . . . . . . . . . . . . . . . . 263
Safety be lt warning light . . . . . . . . . . . . . . . 261
Safety i nstr uctions
fo r side c urtain airbags . . . . . . . . . . . . . . . 290
fo r us ing ch ild safety se ats . . . . . . . . . . . . 295
f or using sa fe ty be lts . . . . . . . . . . . . . . . . . 263
Monitoring the Advanced Airbag System . 283