2018 Alfa Romeo Stelvio phone

SUGGESTIONS FOR OBTAINING
SERVICE FOR YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be
sure to bring the right papers with you, as
well as your warranty folder. All work to
be performed may not be covered by the
warranty. Discuss additional charges with
the service manager. Keep a maintenance
log of your vehicle's service history, as
this can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle's
problems or the specific work you want
done. If you've had an accident or work
done that is not on your maintenance log,
let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must
have your vehicle by the end of the day,
discuss the situation with the service
advisor and list the items in order of
priority. At many authorized dealers, you
may obtain a rental vehicle at a minimal
daily charge. If you need a rental, it is
advisable to make these arrangements
when you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized
dealer are vitally interested in your
satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an
authorized dealer. We strongly
recommend that you take the vehicle to
an authorized dealer. They know your
vehicle the best, and are most concerned
that you get prompt and high quality
service. The manufacturer's authorized
dealer have the facilities, factory-trained
technicians, special tools, and the latest
information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an
authorized dealer service manager first.
Most matters can be resolved with this
process.
If for some reason you are still not
satisfied, talk to the general manager or
owner of the authorized dealer. They
want to know if you need assistance.
If an authorized dealer is unable to
resolve the concern, you may contact the
manufacturer's customer center. Any communication to the
manufacturer's customer center should
include the following information:
Owner's name and address
Owner's telephone number (home and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
Alfa Romeo Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1-844-Alfa-USA
(1-844-253-2872)
Alfa Romeo Customer Center (Canada)
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1-800-465-2001 (English)
Phone: 1-800-387-9983 (French)
262
CUSTOMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may
use either the website or the phone
numbers listed below. Visa, Mastercard,
American Express, and Discover orders
are accepted.
Service Manuals
These comprehensive Service Manuals
provide the information that students
and professional technicians need in
diagnosing/troubleshooting, problem
solving, maintaining, servicing, and
repairing FCA US LLC vehicles. A
complete working knowledge of the
vehicle, system, and/or components is
written in straightforward language with
illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled
with diagrams, charts and detailed
illustrations. These practical manuals
make it easy for students and technicians
to find and fix problems on
computer-controlled vehicle systems and
features. They show exactly how to find
and correct problems the first time, using
step-by-step troubleshooting and
drivability procedures, proven diagnostic
tests and a complete list of all tools and
equipment.
Owner's Manuals
These Owner's Manuals have been
prepared with the assistance of service
and engineering specialists to acquaint
you with specific FCA US LLC vehicles.
Included are starting, operating,
emergency and maintenance procedures
as well as specifications, capabilities and
safety tips.Call toll free at:1-800-890-4038 (U.S.)
1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
www.techauthority.com
265

LocksPower Door ...............23
Steering Wheel .............20
Luggage Compartment Light (Bulb Replacement) .............192
Malfunction Indicator Light (Check Engine) ................ .101
Manual, Service ............. .265
Methanol ................. .255
Mirrors ....................37
Automatic Dimming ..........37
Electric Powered ............37
Electric Remote ............37
Heated ..................38
OBD System ............... .101
Occupant Restraints ...........117
Oil, Engine Capacity ............... .257
Recommendation ..........257
Viscosity ............... .257
Overheating, Engine ...........203
Owner's Manual (Operator Manual) . .265
Paintwork (Cleaning And Maintenance) .............243
Panic Brake Assist (PBA) System . . .106
Park Sensors System ..........173Performance (Top Speed)
........260
Pets.................... .141
Placard, Tire And Loading Information ............. .230
Power Door Locks ...............23
Mirrors ..................37
Seats ...................29
Sunroof .................55
Power Sunroof ...............55
Power Supply .............. .248
Pregnant Women And Seat Belts . . .121
Pretensioners Seat Belts .............. .121
Prolonged Vehicle Inactivity ......242
Radial Ply Tires ............. .235
Radio Frequency General Information ......18,20,27
Radio Transmitters And Mobile Phones ...................5
Rear Armrest ................68
Rear Camera .............. .179
Rear Cross Path .............107
Rear
Seats ..................32
Rear Window Wiper/Washer .......46
Reformulated Gasoline .........255
Refueling Procedure ...........180
Refueling The Vehicle ..........180
Reminder, Seat Belt ...........118 Remote Starting System
........146
Replacement Keys .............18
Replacement Tires ............236
Replacing A Bulb .............188
Replacing An External Bulb .......191
Replacing An Internal Bulb .......191
Reporting Safety Defects .......264
Restraint, Head ...............34
Restraints, Child .............131
Rims And Tires ..............226
Roll Over Warning ..............3
Safety Checks Inside Vehicle ......142
Safety Checks Outside Vehicle .....143
Safety Defects, Reporting .......264
Safety Information, Tire .........226
Safety Tips ............... .141
Safety, Exhaust Gas ...........141
Saving Fuel ............... .183
Scheduled Servicing ...........210
Scheduled Servicing Program (2.9L V6 Gasoline Engine
Versions) ............... .212
Seat Belt Adjustable Upper Shoulder Belt
Anchorage .............. .120
Energy Management Feature . . . .121
Lap/Shoulder Belt Untwisting . . .120
Lap/Shoulder Belts ..........118
Pregnant Women ...........121
INDEX