2018.5 VAUXHALL MOKKA X Owner's Manual

Customer information239Eberspächerstraße 24, 73730
Esslingen, Gemany
Operation frequency: N/A
Maximum output: N/A
Parking heater remote control
transmitter
Eberspächer Climate Control
Systemse GmbH & Co. KG
Eberspächerstrasse 24, 73730
Esslingen, Gemany
Operation frequency: 434,6 MHz
Maximum output: 10 dBm

240Customer informationJack

Customer information241REACH
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242Customer informationThis software is provided “as is,”
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Registered trademarksApple Inc.
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Customer information243EnGIS Technologies, Inc.
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the VDA.Vehicle data recording
and privacy
Event data recorders
Electronic control units are installed in
your vehicle. Control units process
data which is received by vehicle
sensors, for example, or which they
generate themselves or exchange
amongst themselves. Some control
units are necessary for the safe
functioning of your vehicle, others
assist you while you drive (driver
assistance systems), while others
provide comfort or infotainment
functions.
Operating data in the vehicle Control units process data for
operation of the vehicle.This data includes, for example:
● Vehicle status information (e.g. wheel rotation rate, speed,
movement delay, lateral
acceleration, "seatbelts
fastened" display),
● Ambient conditions (e.g. temperature, rain sensor,
distance sensor).
Most of this data is volatile and is
processed only in the vehicle itself,
and not beyond the operating time.
Moreover, many control units include
data storage device (amongst others the vehicle key). This is used to allow
information to be documented
temporarily or permanently on vehicle
condition, component stress,
maintenance requirements and
technical events and errors.
The following information, for
example, is stored:
● System component operating states (e.g. fill level, tyre
pressure, battery status),
● State of charge of the high voltage battery, estimated range(in the case of electric vehicles),

244Customer information● Faults and defects in importantsystem components (e.g. lights,
brakes),
● System reactions in special driving situations (e.g. triggeringof an airbag, actuation of the
stability control systems),
● Information on events damaging the vehicle.
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services, the operating data saved can be read together with
the vehicle identification number and
used if necessary. Staff working for
the service net-work (e.g. garages,
manufacturers) or third parties (e.g.
breakdown services) can read the
data from the vehicle. Services
include repair services, maintenance processes, warranty cases and
quality assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which has been read
out documents the technical conditionof the vehicle or individual
components and assists with fault
diagnosis, compliance with warranty
obligations and quality improvement.
This data, in particular information on component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the
vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also needs operating data
from vehicles for product recalls.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs.
Comfort and infotainment
functions
Comfort settings and custom settings can be stored in the vehicle and
changed at any time.Depending on the equipment level in
question, these include
● Seat and steering wheel position settings,
● Chassis and air conditioning settings,
● Custom settings such as interior lighting.
You can input your own data in the
infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● Multimedia data such as music, videos or photos for playback in
an integrated multimedia system,
● Address book data for use with an integrated hands-free system
or an integrated navigation
system,
● Input destinations,
● Data on the use of online services.
This data for comfort and
infotainment functions can be stored
locally in the vehicle or be kept on a

Customer information245device that you have connected to the
vehicle ( e.g. a smartphone, USB stick
or MP3 player). Data that you have
input yourself can be deleted at any
time.
This data can only be transmitted out
of the vehicle at your request,
particularly when using online
services in accordance with the
settings selected by you.
Smartphone integration, e.g.
Android Auto or Apple CarPlay
If your vehicle is equipped
accordingly, you can connect your
smartphone or another mobile device
to the vehicle so that you can control
it via the controls integrated in the
vehicle. The smartphone image and
sound can be output via the
multimedia system in this case. At the same time, specific information is
transmitted to your smartphone.
Depending on the type of integration,
this includes data such as position
data, day / night mode and other
general vehicle information. For moreinformation, please see the operating
instructions for the vehicle /
infotainment system.
Integration allows selected
smartphone apps to be used, such as
navigation or music playback. No
further integration is possible
between smartphone and vehicle, in particular active access to vehicledata. The nature of further data
processing is determined by the
provider of the app used. Whether
you can define settings, and if so
which ones, is dependent on the app
in question and your smartphone's
operating system.Online services
If your vehicle has a radio network
connection, this allows data to be exchanged between your vehicle and other systems. The radio network
connection is made possible by
means of a transmitter device in your
vehicle or a mobile device provided
by you (e.g. a smartphone). Online functions can be used via this radio
network connection. These include
online services and applications /
apps provided to you by the
manufacturer or other providers.
Services of the manufacturer In the case of the manufacturer's
online services, the relevant functions are described by the manufacturer in
an appropriate location (e.g. Owner's
Manual, the manufacturer's website)
and the associated data protection
information is provided. Personal
data may be used to provide online
services. Data exchange for this
purpose takes place via a protected
connection, e.g. using the
manufacturer's IT systems provided
for the purpose. Collection,

246Customer informationprocessing and use of personal data
for the purposes of preparation of services take place solely on the
basis of legal permission, e.g. in the
case of the eCall emergency
communication system or a
contractual agreement, or by virtue of
consent.
You can activate or deactivate the
services and functions (which are
subject to charges to some extent)
and, in some cases, the vehicle's
entire radio network connection. In
particular, this does not include
statutory functions and services such
as eCall.
Third party services If you make use of online services
from other providers (third parties),
these services are subject to the
liability and data protection and usage
conditions of the provider in question.
The manufacturer frequently has no
influence over the content exchanged
in this regard.Therefore, please note the nature,
scope and purpose of the collection
and use of personal data within the
scope of third party services provided
by the service provider in question.
Radio FrequencyIdentification (RFID)
RFID technology is used in some
vehicles for functions such as tyre
pressure monitoring and ignition
system security. It is also used in
connection with conveniences such
as radio remote controls for door
locking/unlocking and starting, and in- vehicle transmitters for garage dooropeners. RFID technology in
Vauxhall vehicles does not use or
record personal information or link with any other Vauxhall system
containing personal information.