150Driving and operatingIf the vehicle will not start, place the
electronic key in the transmitter
pocket inside the centre console.
Starting and stopping the vehicle
3 151.Switching on the vehicle
With the vehicle off and the brake
pedal applied, pressing POWERm
once will switch on the vehicle. When 4 illuminates in the instrument
cluster, the vehicle is ready to be
driven. This could take up to
15 seconds at extremely cold
temperatures.Switching off the vehicle
With the vehicle in P, press
POWER m briefly in service mode or
when engine is running and vehicle is
stationary. Some functions remain
active until driver's door is opened.
If the vehicle is not in P when
switching off the vehicle, P will be
automatically engaged before the
vehicle is switched off.A chime will sound if the driver's door is opened while the vehicle is
switched on. Always press
POWER m to switch off the vehicle
before exiting the vehicle.Emergency shut off during driving
If the vehicle needs to be switched off during driving in case of emergency,
press POWER m for more than
2 seconds or press twice briefly within
5 seconds.
Starting and stopping the vehicle
3 151.
Service mode
This power mode is available for
service and diagnostics and to verify
the proper operation of the service
vehicle soon control indicator as may
be required for emission inspection
purposes.
With the vehicle switched off and the
brake pedal not applied, pressing and holding POWER m for more than
5 seconds will place the vehicle in service mode. The instruments and
audio systems will operate as they do when the vehicle is switched on, but
the vehicle will not be able to be
driven. The propulsion system will not start in service mode. Press
POWER m again to switch off the
vehicle.Caution
Service mode will discharge the
12 V vehicle battery. Do not use
service mode for an extended
period, or the vehicle may not
start.
Operation in case of failure
If the vehicle does not start due to a
low electronic key battery, a message
will be displayed in the Driver
Information Centre.
To still drive the vehicle, proceed as
follows:
1. Open the centre console and remove the small tray from the
centre console. Place the
electronic key in the pocket with
the buttons facing the bottom of
the vehicle.
Driving and operating151Other objects, e.g. other keys,
transponder, tags, coins etc. must be removed.
2. With the vehicle in P or N depress
the brake pedal and press
POWER m.
To switch off the vehicle, press
POWER m again. Remove the
electronic key from the centre
console.
This option is intended for
emergencies only. Replace the
electronic key battery as soon as
possible 3 19.
For unlocking or locking the doors,
see fault in radio remote control unit
or electronic key system 3 20.
Retained power off
The following electronic systems can
work until the driver's door is opened
or for 10 minutes after the vehicle is
switched off:
● power windows
● Infotainment system
● power outlets
Starting and stopping the vehicleMove the selector lever into P or N.
The propulsion system does not start
in any other position.
Note
Do not try to shift into P when the
vehicle is moving, as the electric
drive unit could be damaged. Shift
into P only when the vehicle is
stationary.
The electronic key must be inside the
vehicle. Depress the brake pedal,
then press POWERm.
If the electronic key is not in the
vehicle or something is interfering
with the transmitter, a message is
displayed in the Driver Information
Centre.
A vehicle ready light is displayed in
the lower right corner of the
instrument cluster when the vehicle is ready to be driven.
152Driving and operatingThe instrument cluster also displays
an active battery gauge when the
vehicle is ready to be driven.
A chime will sound if the driver's door is opened while the vehicle is
switched on. Always press
POWER m to switch off the vehicle
before exiting the vehicle.
If the vehicle will not start due to a low electronic key battery, the vehicle can
still be driven.
Operation in case of failure 3 149.
RestartingCaution
If the vehicle must be restarted
while it is still moving, move the
selector lever into N and press
POWER m twice without
depressing the brake pedal. The
propulsion system will not restart
in any other way.
Emergency shut off during driving
1. Brake using a firm and steady pressure. Do not pump the brakes
repeatedly. This may reduce
power assist, requiring increased brake pedal force.
2. Shift the selector lever into N. This
can be done while the vehicle is
moving. After shifting into N, firmly
apply the brakes and steer the
vehicle to a safe location.
3. Come to a complete stop, shift into P, and switch off the vehicle
by pressing POWERm.
4. Apply the parking brake. If the vehicle cannot be pulled
over and must be shut off while
driving, press and hold
POWER m for more than
2 seconds, or press twice briefly
within 5 seconds.9 Danger
Switching off the vehicle while
moving may disable the airbags.
While driving, only shut the
propulsion system off in an
emergency.
Starting the vehicle at low
temperatures
It is recommended to plug in the vehicle when exterior temperatures
are below 0 °C to maximise high
voltage battery life.
Should the exterior temperature be
lower than -32 °C, the vehicle must be
plugged in when the vehicle is
switched on.
Parking Note
Do not allow the vehicle to remain in
extreme temperatures for long
periods without being driven or
being plugged in.
Driving and operating1975. Once charging, the DC vehicleplug will be locked to the DC
charge port and cannot be
disconnected while charging is
active.
6. Verify that the charging status indicator illuminates on top of the
instrument panel and a horn chirp occurs.
Charging status 3 204.Caution
Do not attempt to disconnect the
DC vehicle plug while charging is
active. This action may damage vehicle or charging station
hardware.
Stop charging
Controls on the charging station can
be used to stop the charge process at any time. Or press and hold 5 on the
electronic key. This will also unlock
the vehicle plug.
To stop charging when inside the
vehicle, you may use the Stop button
on the Charging screen.
Programmable charging 3 197.
There is also an available mobile app
with several charging functions.
Smartphone remote function 3 26.Automatic power supply cut-off
When the vehicle no longer needs to
use power from the charging station,
the charging process will be stopped.
Use the electronic key to unlock the
DC vehicle plug.
Energy can still be consumed from
the charging station when the
vehicle’s displays and indicators
show that the high voltage battery is
fully charged. This is to ensure the
high voltage battery is in optimal
temperature operating range to
maximise vehicle range.
Programmable charging 3 197.
End charging
1. Wait until the charging process has been fully stopped, the
vehicle plug is unlocked and the
charging status indicator is solid
green or off.
2. Unplug the DC vehicle plug from the DC charge port on the vehicle
and close the dust cover.
3. Close the charge port door by pressing firmly in the centre to
latch properly.
4. Manually disengage the electric parking brake before driving the
vehicle.
5. To start another DC charge, remove the DC vehicle plug and
reconnect.
Programmable charging
Programmable charge modes To view the current charge mode
status on the Info Display, touch Energy and then Charging.
The charge start and charge
complete time estimations are also
displayed on the screen. These
estimations are most accurate when
the vehicle is plugged in and in
moderate temperature conditions.
Also, to get an accurate time
estimate, the vehicle uses an internal
clock for programmable charging, not the clock in the instrument panel.
260Customer informationThis data includes, for example:● Vehicle status information (e.g. wheel rotation rate, speed,
movement delay, lateral
acceleration, "seatbelts
fastened" display),
● Ambient conditions (e.g. temperature, rain sensor,
distance sensor).
Most of this data is volatile and is
processed only in the vehicle itself, and not beyond the operating time.
Moreover, many control units include
data storage device (amongst others the vehicle key). This is used to allow
information to be documented
temporarily or permanently on vehicle condition, component stress,
maintenance requirements and
technical events and errors.
The following information, for
example, is stored:
● System component operating states (e.g. fill level, tyre
pressure, battery status),
● State of charge of the high voltage battery, estimated range
(in the case of electric vehicles),● Faults and defects in important system components (e.g. lights,
brakes),
● System reactions in special driving situations (e.g. triggeringof an airbag, actuation of the
stability control systems),
● Information on events damaging the vehicle.
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services, the operating
data saved can be read together with the vehicle identification number andused if necessary. Staff working for
the service net-work (e.g. garages, manufacturers) or third parties (e.g.
breakdown services) can read the
data from the vehicle. Services
include repair services, maintenance
processes, warranty cases and
quality assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which has been read
out documents the technical conditionof the vehicle or individual
components and assists with fault
diagnosis, compliance with warranty
obligations and quality improvement.
This data, in particular information on component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also needs operating data
from vehicles for product recalls.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs.
Comfort and Infotainment
functions
Comfort settings and custom settings
can be stored in the vehicle and
changed at any time.