2017 VOLKSWAGEN TIGUAN key

Switching the child lock on and off
•Unlock the vehicle and open the appropriate rear door.
•Move the slot to the corresponding position.
Unlocking or locking the driver door manually
Fig. 69 Driver door handle: concealed lock cylinder
Fig. 70 Driver door handle: lever off cap.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If locked manually, all doors are locked. If unlocked manually, only the driver door is unlocked.
Observe information on the anti-theft alarm ⇒ Central locking system.
•Pull on the door release lever until the cap is removed.
•Position the key bit on the notch in the driver door handle from below.
•Hold your index finger under the key bit .
•Lift the cap off with the vehicle key in the direction of the arrow ⇒ Fig. 70.
•Insert the key bit into the lock cylinder and lock or unlock the vehicle.
•Pull the door release lever and put the cap back in position.
Things to note when unlocking manually:
•The anti-theft alarm stays active when the vehicle is unlocked. However, the alarm will not be
triggered ⇒ Central locking system.
•The alarm will be triggered when the driver door is opened ⇒ Central locking system.
•The vehicle must be started manually once unlocked ⇒ Starting and stopping the engine.
•When the ignition is switched on, the electronic immobiliser detects a valid vehicle key and
deactivates the anti-theft alarm system.
The anti-theft alarm is not activated when the vehicle is locked manually using the key bit
⇒ Central locking system.
Locking the front passenger door and rear doors manually
First read and observe the introductoryinformation and safety warnings⇒
Introduction
When the childproof lock is activated, the door cannot be opened from the inside.
•Never leave children or people requiring assistance alone in the vehicle when the
doors are locked. This may mean that these people lock themselves in the vehicle.
They could become trapped in the vehicle in an emergency and may not be able to get
themselves to safety. People locked in the vehicle may be subjected to very high or
very low temperatures.
•Temperatures inside a locked vehicle may reach extremes of heat or cold, according to
season. This can cause serious injuries and illness or fatalities, especially to small
children.
WARNING

The front passenger door and the rear doors can be locked manually. This does not activate the
anti-theft alarm.
•Open the door.
•Remove the rubber seal from the end face of the door.
•Insert the key bit into the slot and turn.
•Secure the rubber seal again.
•Ensure that the door is locked.
•The vehicle should be checked by a qualified workshop as soon as possible.
The manually locked door is unlocked again when the vehicle is unlocked or the door is opened
from the inside.
The doors can be unlocked and opened from the inside by pulling the door release handle.
Boot lid
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing the boot lid
⇒ Electrically opening and closing the boot lid
⇒ Boot lid with movement sensor ()
⇒ Automatically closing the boot lid ()
⇒ Unlocking the boot lid manually
⇒ Troubleshooting
The boot lid is unlocked and locked together with the doors.
On vehicles with the keyless locking and starting system Keyless Access, the boot lid is unlocked
automatically when it is opened ⇒ Locking and unlocking the vehicle with keyless access.
Incorrect and unsupervised unlocking, opening or closing of the boot lid can cause
accidents and serious injuries.
•The boot lid should only be opened or closed when you are sure that nobody is in its
path.
•Always check that the boot lid is properly closed after closing it. The closed boot lid
must be flush with the surrounding body panels.
•Always keep the boot lid closed while the vehicle is in motion.
•Never open the boot lid when loads, e.g. bicycles, are attached to it. The boot lid may
close under its own weight due to the additional load. Support the boot lid as
necessary or remove the load before opening.
•Close and lock the boot lid and all vehicle doors when the vehicle is not in use. Ensure
that no one remains in the vehicle.
•Never leave children playing unattended in or around the vehicle, especially when the
boot lid is open. Children could climb into the luggage compartment and shut the boot
lid, thereby trapping themselves inside. Temperatures inside a locked vehicle may
reach extremes of heat or cold, according to season. This can cause serious injuries
and illness or fatalities, especially to small children.
WARNING
Serious injuries could occur if the boot lid is unlocked or opened incorrectly or without
due care and attention.
•The boot lid may not always be detected as being unlocked if there is a carrier and
items attached to it. The boot lid may open suddenly while the vehicle is in motion if it
is unlocked.
WARNING
If there is a large amount of snow or a heavy load on the boot lid, the boot lid may lower
by itself and cause serious injuries due to the additional weight.
•Never open the boot lid if it is covered by a large amount of snow or a load is attached
to it, e.g. a rack or luggage carrier.
•Remove the snow or luggage before opening the boot lid.
WARNING

Opening and closing the boot lid
Fig. 71 In the driver door: release button for the boot lid.
Fig. 72 In the boot lid: button for opening the boot lid.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the boot lid
•Press the button on the vehicle key to unlock the boot lid.
•OR: pull the button in the driver door upwards ⇒ Fig. 71.
•Lift the boot lid up using the ⇒ Fig. 72 button.
Closing the boot lid
•Pull the boot lid downwards by the handle in the interior trim with sufficient momentum so that it
engages in the lock ⇒.
The instrument cluster display indicates if the boot lid is open or not closed properly ⇒ Warning and 
indicator lamp overview.
The boot lid is locked automatically when the vehicle is moving.
If the boot lid is not opened within the next few minutes after unlocking, it automatically locks
again.
Electrically opening and closing the boot lid
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening the boot lid electrically
Do not push down the boot lid with your hand on the rear window. The rear window could
shatter and cause injuries.
WARNING
Never use the opening mechanism to fix or hold a load. This could lead to damage that
makes it impossible to close the boot lid.
NOTICE
Never use the rear wiper or rear spoiler to fix or hold a load. This could lead to damage
where the rear window wiper or rear spoiler is torn off.
NOTICE
Serious injuries could occur if the boot lid is closed incorrectly or without due care and
attention.
•When closing the boot lid, please ensure that there are no hands in the direct path of
the boot lid as it moves.
WARNING

•Briefly press and hold the button on the vehicle key to unlock the boot lid.
•OR: pull the button in the driver door upwards ⇒ Fig. 71.
•OR: press the button in the boot lid ⇒ Fig. 72.
The boot lid will then open.
Closing the boot lid electrically
•Press the button in the open boot lid.
•OR: pull the button in the driver door upwards.
•OR: briefly press and hold the button on the vehicle key.
•OR: close the boot lid by moving it manually until the boot lid closes by itself.
The boot lid is closed.
Interrupting the opening or closing procedure
•Press one of the buttons during the opening or closing procedure.
The boot lid can now be moved by hand. You will need to use increased force to do this.
Pressing the button again moves the boot lid back into the starting position.
Signal tones
If the boot lid is opened or closed from the vehicle interior or using the vehicle key, signal tones will
sound.
Changing and storing the opening angle
If the area behind or above the vehicle is smaller than the path of the boot lid, the opening angle of
the boot lid can be changed.
•Stop the opening procedure at the desired open position (at least half open).
•In the opened boot lid, press and hold the button until the hazard warning lights
flash.
The changed opening angle will be stored.
The hazard warning lights flash and an acoustic signal sounds to confirm that the changed opening
angle has been stored.
Resetting and storing the opening angle
To reset the opening angle so that the boot lid opens fully again, press the open boot lid upwards
with your hand up to the limit position. You will need to use increased force to do this.
In the opened boot lid, press and hold the button until the hazard warning lights flash.
The opening angle will be reset.
The hazard warning lights flash and an acoustic signal sounds to confirm that the opening angle
has been reset.
Boot lid with movement sensor (Easy Open)
Fig. 73 Sensor-controlled luggage compartment opener (Easy Open).
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The boot lid can be unlocked and opened with a foot movement if there is a valid vehicle key in the
operating range of the boot lid.
Before opening or closing the boot lid, please check that there is enough space to open
and close it, for example when in a garage.
NOTICE

•Stand behind the centre of the bumper.
•Move your foot and shin quickly towards the bumper. The shin must be placed in the upper area
of the sensor, and the foot in the lower area ⇒ Fig. 73.
•Then quickly move your foot and shin away from the sensor area again. The boot lid will then
open.
The boot lid will lock again automatically, provided that the vehicle was locked beforehand and as
long as there is no valid vehicle key inside the vehicle.
Activating or deactivating Easy Open
You can activate and deactivate Easy Open in the Vehicle settings menu in the Infotainment
system ⇒ Operation and display in the Infotainment system.
Automatically closing the boot lid (Easy Close)
Fig. 74 In the open boot lid: button for electric closing of the boot lid.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Press the Easy Close button ⇒ Fig. 74. The indicator lamp in the button flashes. Easy Close is
activated for 20 seconds.
The boot lid will be closed as soon as all valid vehicle keys have been removed from the operating
range of the boot lid.
Easy Close allows a maximum of one vehicle key to be locked into the boot.
The closing operation will be interrupted as soon as a vehicle key enters the operating range again.
The boot lid will then open again.
Unlocking the boot lid manually
Fig. 75 In the luggage compartment: manual release for the boot lid.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Insert the key bit into the boot lid opening ⇒ Fig. 75 and press the release lever in the direction
of the arrow.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Buttons for boot lid do not work: when towing a trailer, the boot lid can be opened and closed
only at the boot lid ⇒ Trailer towing.
Boot lid does not close or open fully
Check whether the boot lid is blocked by an obstacle. The boot lid can be moved by hand. You will
need to use increased force to do this.

The drive switches off automatically in order to prevent overheating if the boot lid is operated too
frequently in a short space of time. Until the drive has cooled down the boot lid can be opened and
closed by hand using more force than usual.
The boot lid must be closed by hand if the 12-volt vehicle battery or fuse is disconnected or faulty.
Vehicle turn signals flash four times
Check whether the vehicle key is still in the vehicle.
Boot lid is stiff
At outside temperatures below freezing point, the opening mechanism cannot always lift the
partially opened boot lid automatically. If this happens, guide the boot lid further up by hand.
Sensor-controlled luggage compartment opener (Easy Open) is not
working
•Easy Open works only when the ignition is switched off.
•Clean the sensors in the rear bumper.
•The towing bracket is swivelled out ⇒ Trailer towing.
•A towing bracket has been retrofitted to the vehicle ⇒ Trailer towing.
•During heavy rain, Easy Open may be deactivated in order to prevent accidental activation.
Automatic closing (Easy Close) is not working
•Switch off the ignition and close the driver door.
•The boot lid must be at least half-closed.
•Unhitch the trailer ⇒ Trailer towing.
•There is more than one vehicle key in the luggage compartment.
•Press the Easy Close button again.
Windows
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing windows
⇒ Electric window roll-back function
⇒ Troubleshooting
Opening and closing windows
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The buttons are located in the doors ⇒ Driver door.
Open windows: press the button. Close windows: pull the button.Press to disable the
electric window buttons in the rear doors.
The windows can still be operated using the buttons in the doors for a short time after the ignition
has been switched off, provided that the driver door and front passenger door are not opened.
Careless or unsupervised use of the electric windows can cause serious injuries.
•The electric windows should be opened or closed only when you are sure that nobody
is in their operating area.
•Never leave children or people requiring assistance alone in the vehicle when the
vehicle is locked. The windows can no longer be opened in an emergency.
•Always take all vehicle keys with you every time you leave the vehicle. The windows
can still be operated using the buttons in the doors for a short time after the ignition
has been switched off, provided that the driver door and front passenger door are not
opened.
•When transporting children on the rear bench seat, the rear electric windows should
always be deactivated using the safety button so that they cannot be opened or closed.
WARNING
During sudden rain showers, water can enter the vehicle interior via open windows and
cause damage to the vehicle.
NOTICE

One-touch opening and closing
One-touch opening and closing makes it possible to fully open and close the windows. The
individual buttons do not have to be held down to do this.
One-touch closing: pull the button for the appropriate window up briefly into the second position.
One-touch opening: press the button for the appropriate window down briefly into the second
position.
Stopping the one-touch function: press or pull the button for the appropriate window again.
Convenience opening and closing
The windows can be opened and closed from outside the vehicle using the vehicle key when the
ignition is switched off:
•Press and hold the locking or unlocking button on the vehicle key.
•Vehicles with the keyless locking and starting system Keyless Access: place your finger on the
locking sensor in the door handle for a few seconds until the windows are closed ⇒ Central 
locking system. The vehicle key must also be within the operating range.
•To interrupt the function, release the unlocking or locking button OR take your finger off the
sensor surface.
A valid vehicle key must be located in the operating range. All turn signals will flash once as
confirmation that all the windows have been closed.
Adjust the settings for convenience opening using the Infotainment system ⇒ Operation and display 
in the Infotainment system.
One-touch opening and closing and the roll-back function will not work if there is a
malfunction in the electric windows. Go to a qualified workshop.
Convenience opening and closing works only when one-touch opening and closing is
activated for all electric windows.
Electric window roll-back function
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The roll-back function for the electric windows can reduce the risk of crush injuries when the
windows are closing.
If the window is not able to close because it is stiff or because of an obstruction, the window will
immediately open again ⇒.
•Check to see why the window has not closed.
•Try to close the window again.
•If the window closing process is interrupted again, the roll-back function will be disabled for a
few seconds.
•If the window still cannot be closed, it will stop at the corresponding position. To close the
window without the roll-back function, press the button again within a few seconds ⇒.
Careless or unsupervised use of the electric windows can cause serious injuries.
•The electric windows should be opened or closed only when you are sure that nobody
is in their operating area.
•Never leave children or people requiring assistance alone in the vehicle when the
vehicle is locked. The windows can no longer be opened in an emergency.
•Always take all vehicle keys with you every time you leave the vehicle. The windows
can still be operated using the buttons in the doors for a short time after the ignition
has been switched off, provided that the driver door and front passenger door are not
opened.
•When transporting children on the rear bench seat, the rear electric windows should
always be deactivated using the safety button so that they cannot be opened or closed.
WARNING

The roll-back function is also activated if the windows are closed using the vehicle key for
convenience closing.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Restoring one-touch opening and closing
One-touch opening and closing is deactivated if the 12-volt vehicle battery has been disconnected
or discharged while the windows were not fully closed. The function will have to be reset.
•Switch on the ignition.
•Close all windows and doors.
•Pull up the button for the window and hold it in this position for a few seconds.
•Let go of the button then pull it up again and hold it in this position. One-touch opening and
closing is now ready for operation.
The one-touch function can be restored for individual windows or for several windows at the same
time.
Closing the window without the roll-back function
•Try to close the window again within a few seconds by holding the button. The roll-back
function will be deactivated for a small section of the path of the closing window.
•If the closing procedure takes longer than several seconds, the roll-back function will be
reactivated. If it is still stiff or obstructed, the window will stop and will open itself automatically
again.
•Please go to a qualified workshop if the window still cannot be closed.
Glass roof
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing the glass roof
⇒ Glass roof roll-back function
⇒ Troubleshooting
The term glass roof is used for the tilting and sliding panoramic sunroof.
The glass roof is a roof opening system featuring two glass elements. The rear glass element is
fixed and cannot be opened.
Closing the electric windows without the roll-back function can lead to severe injuries.
•Always close the window carefully.
•Ensure that nobody obstructs the path of the window, especially if a window is being
closed when the roll-back function is not active.
•The roll-back function does not prevent fingers or other body parts from being pressed
against the window frame and sustaining injury.
WARNING