Use the Volkswagen Genuine de-icing agent (- 000 096 322 -) to remove ice.
Wiper blades:⇒ Wiper blades.
Paintwork: always treat surfaces carefully in order to prevent damage to the paint coat. Use a
clean, soft cloth and a mild soap solution or cleaning clay to remove any light dirt immediately, e.g.
deposits, insect residue, or cosmetics.
Repair minor paint damage with a touch-up pen. Refer to the vehicle data sticker for the paint code
⇒ Technical data. Consult a qualified workshop in the event of damage to surfaces with matt paint.
•Overflowing fuel or service fluids: clean immediately.
•Flash rust deposits: moisten deposits with a soap solution. Then remove any deposits with
cleaning clay.
•Corrosion: have removed by a qualified workshop.
•Water no longer forms beads on clean paint: preserve paintwork at least twice a year using
Volkswagen Genuine hard wax (- 000 096 317 -).
•No gloss in spite of preservation/paint unattractive: treat the vehicle with suitable polish after
cleaning to remove dirt and dust.
Plenum chamber, engine compartment: remove leaves and other loose objects with a vacuum
cleaner or by hand ⇒ Fig. 251⇒. Cleaning of the engine compartment should always be
performed by a qualified workshop ⇒.
Water that has entered the plenum chamber via a manual process (e.g. from a high-pressure
cleaner) can cause considerable damage to the vehicle.
Sensors, camera lenses: clean the area in front of the sensors or camera with a soft cloth and
solvent-free cleaning agent. Observe the installation locations ⇒ Vehicle overviews.
•Switch on the ignition.
•Move the selector lever to position R.
•Clean the camera lens.
Clean sensitive surfaces on the rain/light sensor and the camera window on the windscreen in the
same way as windows and glass surfaces (depending on vehicle equipment).
Remove snow with a brush. Do not use warm or hot water.
Use the Volkswagen Genuine de-icing agent (- 000 096 322 -) to remove ice.
Decorative films, protective films: remove soiling in the same way as for paint. Always use
Volkswagen Genuine plastic cleaner (- 000 096 314 -) for matt decorative films.
Treat the vehicle with liquid hard wax every three months after washing and removing dust. Only
use clean, soft microfibre clothes to apply it. Do not use hot wax, also not in car washes!
•Stubborn dirt: remove carefully using white spirits, and then rinse using warm water.
Trim parts, trim strips, exhaust pipes made of chrome, aluminium or stainless steel: clean
only in a dust-free environment using a clean, soft cloth and a mild soap solution.
Chrome parts can be protected using Volkswagen Genuine hard wax (- 000 096 317 -).
Anodised surfaces: do not use chrome cleaning products.
Headlights, tail light clusters: use a soft sponge soaked with a mild soap solution. Do not use
any cleaning agents that contain alcohol or solvents.
•Stubborn dirt: remove with Volkswagen Genuine chrome and aluminium care product (-
000 096 319 D -).
Wheels: remove dirt and gritting salt deposits with plenty of water.
Alloy wheels: treat dirty aluminium wheels with Volkswagen Genuine wheel cleaner (- 000 096 304
-). Volkswagen recommends treating the wheel rims with Volkswagen Genuine hard wax (-
000 096 317 -) every three months.
•Damage protective paint coating: repair immediately with a touch-up pen. Go to a qualified
workshop if necessary.
•Brake dust: use Volkswagen Genuine wheel rim cleaner (- 000 096 304 -).
Door lock cylinders: Volkswagen recommends using Volkswagen Genuine de-icing agent (-
000 096 322 -) for de-icing. Do not use door lock de-icers containing substances that dissolve
grease.
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Data storage and services
Your vehicle is fitted with electronic control units. Some of these are required to make sure your
vehicle remains safe while others provide support while driving (driver assist systems).
Furthermore, your vehicle is equipped with convenience and Infotainment functions, which are also
made possible using electronic control units.
Electronic control units contain data memories that can store information regarding the vehicle
status, component load levels, maintenance requirements, technical events and faults on a
temporary or permanent basis. This information generally documents the status of a component, a
module, a system or the environment, e.g.:
•Operating states of system components, e.g. filling levels, tyre pressure, battery status.
•Status messages from the vehicle or its individual components, e.g. wheel revolutions or speed,
deceleration, lateral acceleration, display of fastened seat belts.
•Faults or malfunctions in important system components, e.g. lights, brakes.
•Information on events which damaged the vehicle.
•System reactions to specific driving situations, triggering of an airbag, intervention the stability
control systems.
•Ambient conditions, e.g. temperature, rain.
As well as performing the actual control unit functions, these data are also used to detect and
rectify faults and help Volkswagen to improve vehicle functions. The majority of these data are
temporary are processed only within the vehicle itself. Only a very small amount of data is stored in
the event memories or possibly on the vehicle key.
Reading out the vehicle's event memory
There is a diagnostic interface in the vehicle interior for reading out the event memories (on-board
diagnostic system) ⇒.
If you have service work performed on your vehicle, the technical data can be read out of the
vehicle together with the vehicle identification number by service employees, e.g. workshops, or
third parties such as breakdown services. Service work includes, for example, repairs,
maintenance, warranty work or quality assurance measures. The service workshop or third party
collects, processes and uses the data. The data document the vehicle's technical status, help in
troubleshooting and in improving quality and may be sent to Volkswagen in some cases.
Furthermore, the manufacturer is subject to legal product safety requirements. To make sure it
complies with these requirements, the manufacturer requires technical data from the vehicles.
Event memories in the vehicle can be reset by a service workshop as part of repair or service work.
The event memory should only be read and reset by a qualified workshop. Additional information on
the stored data is available from qualified workshops.
After a fault has been rectified, the information in the memory pertaining to the fault is deleted.
Other memory content is overwritten on an ongoing basis.
Event data recorder
This vehicle is equipped with an event data recorder. The main task of an event data recorder is to
record data in particular accident scenarios or accident-like situations, e.g. in the event of airbags
being triggered or a collision with an obstacle on the road. These data help in analysis of how a
vehicle system behaved in these situations. The event data recorder records data relating to driving
dynamics and the restraint system for a short period of 10 s or less. This information includes, for
example:
•how various systems in your vehicle have functioned.
•whether the seat belts of the driver and front passenger were fastened.
•the extent to which the driver pressed the brake or accelerator pedal.
•how fast the vehicle was travelling.
These data help to obtain a better understanding of the circumstances in the situations where
accidents and injuries have occurred.
Data from driver assist systems are also recorded. In addition to information about whether the
systems were switched on or off, available only to a restricted extent or inactive, it is also possible
to determine whether these functions steered, accelerated or braked the vehicle in the above-
described situations. Depending on the vehicle equipment, these systems include the following:
•Adaptive Cruise Control (ACC).
•Lane keeping system (Lane Assist).
•Park Assist.
•Park Distance Control.
•Emergency braking functions (Front Assist).
The data of the event data recorder are recorded only if a particular accident-like situation occurs.
No recordings occur under normal driving conditions. Audio or video data from the vehicle interior
or vehicle surroundings are not stored. Personal data such as name, gender age or accident
location are also not recorded at any time. However, third parties such as law enforcement
agencies can use corresponding means to link the content of the event data recorder with other
sources of data and thus establish a reference to persons as part of an accident investigation.
When the performance figures were measured, the vehicle was not fitted with any equipment that
could reduce performance, e.g. a roof carrier or mud flaps.
Gross combination weight rating
The gross combination weight ratings listed are only applicable for altitudes up to 1,000 m above
sea level. The maximum weight of the car and trailer must be reduced by approximately 10% for
every further 1,000 m in altitude.
Explanation of tables
Gearbox abbreviations: MG = manual gearbox, DSG = dual clutch gearbox DSG. MG6 = 6-speed
manual gearbox.
Vehicle identification data
Fig. 253 vehicle data sticker: example shows a vehicle with engine code CPTA ③. Type plate.
Fig. 254 In the windscreen: vehicle identification number.
Vehicle data sticker
The vehicle data sticker ⇒ Fig. 253 is located inside the front cover of the owner's manual and
in the spare wheel well in the luggage compartment. It contains the following data:
Vehicle identification number (chassis number).
Vehicle type, engine power, gearbox type.
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Exceeding the maximum permissible weights, gross combination weights, loads,
dimensions, maximum speeds and axle loads can damage the vehicle and cause
accidents and serious injuries.
•Do not exceed the permitted weights, gross combination weights, loads, dimensions
and maximum speeds.
•The actual axle loads must never exceed the maximum permissible axle loads.
•The payload and the distribution of the load in the vehicle have an effect on the driving
response and braking distance of the vehicle. Adjust your speed accordingly.
WARNING
The payload should be distributed as evenly as possible in the vehicle. When transporting
heavy objects in the luggage compartment, they should be placed either in front of or over
the rear axle in order to minimise the effect on the vehicle's handling.
NOTICE
Engine and gearbox code, paint number, interior equipment. In the example, the engine
code is CPTA ⇒ Fig. 253.
Optional extras, PR numbers.
Type plate
The type plate ⇒ Fig. 253 can be seen on the lower part of the door pillar when the door is
open. Vehicles for certain export countries do not have a type plate.
The type plate contains the following data:
Permit
Gross vehicle weight rating
Gross combination weight rating (vehicle plus trailer ⇒ Trailer towing)
Gross axle weight rating, front
Gross axle weight rating, rear
Vehicle identification number
The vehicle identification number can be read from outside the vehicle through a viewer in the
windscreen ⇒ Fig. 254 (arrow). The viewer is located in the lower corner of the windscreen. The
vehicle identification number is also stamped on the right-hand water drainage channel. The water
drainage channel is located between the suspension turret and wing. Open the bonnet ⇒ In the
engine compartment to gain access to the vehicle identification number.
Dimensions
Fig. 255 Dimensions.
The data in the table apply to the most basic German model.
The specified values can vary due to different tyre and wheel sizes, if additional equipment is fitted,
for different equipment packages, for retrofitted accessories, and for special vehicles. They can also
vary in vehicles that have been manufactured for other countries.
Key to ⇒ Fig. 255:Value
ⒶWidth (from one exterior mirror to the other)2,099 mm
Ⓑ
Width1,859 mm
Width with widened wheel housing1,863 mm
Ⓒ
Front track1,589 mm
Rear track1,580 mm
ⒹHeight to the upper edge of the roof at kerb weight1,632 mm
ⒺMaximum height at kerb weight-
ⒻHeight with open bonnet and kerb weight1,868 mm
ⒼHeight with open boot lid and kerb weight2,043 mm
ⒽGround clearance when ready to drive between the
axles201 mm
ⒾWheelbase2,677 mm
Ⓙ
Length with standard front (from bumper to bumper)4,486 mm
Length with off-road front (from bumper to bumper)-
ⓀLength with standard front and fitted towing bracket
(when factory-fitted)-
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Key to ⇒ Fig. 255:Value
Length with off-road front and fitted towing bracket (when
factory-fitted)
Turning circle diameter11.5 m
Kerb weight without driver, without payload.
Figures were not available at time of publication.
Kerb weight with driver (75kg) and service fluids.
Technical data - Running gear
TermTechnical data
Ground clearance (four-wheel drive)
Under the axles:
Maximum 180 mm.
Between the axles:
Maximum 201 mm.
Ground clearance (four-wheel drive)
Under the axles:
Maximum 180 mm.
Between the axles:
Maximum 201 mm.
Ground clearance (front-wheel drive)
Under the axles:
Maximum 170 mm.
Between the axles:
Maximum 190 mm.
Angle of rising gradient
Tilt angle
(inclination of the vehicle)
Breakover angleMaximum of 20 degrees.
Ramp angle
Front with standard front:
Maximum of 18 degrees.
Front with off-road front:
Maximum of 25 degrees.
Rear:
Maximum of 24 degrees.
Figures were not available at time of publication.
Fuel tank capacity
Fuel tank capacity
Petrol and
diesel engines
Four-wheel drive: approx 63 l, of which 8 l reserve.
Front-wheel drive: approx 60 l, of which 8 l reserve.
Petrol engines
1.4 l, 4-cylinder TSI (92 kW)
Power output92 kW at 5,000 – 6,000 rpm
Engine code (EC)CZCA
Maximum torque200 Nm at 1,400 - 4,000 rpm
GearboxMG6
•Take care when driving in car parks with protruding kerbstones or bollards. Objects
that protrude from the ground can damage the bumper and other components when
parking the vehicle.
•Drive carefully through dips in the road, over driveways, ramps, kerbstones and other
objects. Low-lying vehicle components such as the bumper, spoiler and parts of the
running gear, engine or exhaust system could be damaged.
NOTICE
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