Ask all vehicle occupants to leave the vehicle and stand at a safe distance away from moving
traffic.
Chock the wheel diagonally opposite the wheel being worked on with a stone, collapsible
chocks or another suitable object.
When towing a trailer: unhitch the trailer from the vehicle and park it properly .
Remove any items of luggage from the luggage compartment.
Remove the spare wheel or temporary spare wheel and the vehicle tool kit from the
luggage compartment.
Remove the hubcaps Hubcaps.
Wheel bolts
Fig. 244 Changing a wheel: loosening the wheel bolts.
Fig. 245 Changing a wheel: tyre valve ① and locations of the anti-theft wheel bolt ② or ③.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Use a suitable box spanner to loosen the wheel bolts.
Only loosen the wheel bolts by approximately one turn before raising the vehicle with the vehicle
jack.
If the wheel bolt is very tight, you may be able to loosen it by pushing down the end of the spanner
carefully with your foot. Hold on to the car for support and take care not to slip.
Loosening the wheel bolts
•Fit the box spanner over the wheel bolt as far as it will go ⇒ Fig. 244.
•Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise ⇒.
Loosening the anti-theft wheel bolt
•Take the adapter for the anti-theft wheel bolt out of the vehicle tool kit.
•Insert the adapter into the anti-theft wheel bolt as far as it will go.
•Push the box spanner onto the adapter as far as it will go.
•Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise ⇒.
Tightening torque for the wheel bolts
Specified tightening torque for wheel bolts for steel or alloy wheels:
•140 Nm
If the wheel bolts are corroded and difficult to turn, they must be replaced and the wheel hub
threads cleaned before the tightening torque is checked.
Never grease or lubricate the wheel bolts or the threads of the wheel hub.
Ignoring any of the items on this important safety checklist can lead to accidents and
severe injuries.
•Always follow the instructions in the checklist and observe the general safety
procedures.
WARNING
Find a firm and level surface suitable for lifting the vehicle.
Stop the engine, with a manual gearbox select a gear or with a DSG® dual clutch gearbox
move the selector lever to position P DSG® dual clutch gearbox and switch on the
electronic parking brake Parking and manoeuvring.
Chock both wheels on the opposite side of the vehicle using the collapsible chocks or
other suitable objects.
Loosen the wheel bolts Wheel bolts.
Find the jacking point under the vehicle which is closest to the wheel that is being
changed.
Insert the hand crank into the opening on the jack (depending on equipment).
Crank up the jack until it just fits under the jacking point of the vehicle.
Ensure that the entire surface of the foot of the jack is resting securely on the ground, and
that the foot of the jack is positioned fully underneath the point of application and .
Position the jack and simultaneously continue to crank the claw up until it is in position
around the vertical rib underneath the vehicle .
The tightening torque should be checked with a properly functioning torque wrench immediately
after changing a wheel.
Lifting the vehicle with the jack
Fig. 246 Lifting points for the jack.
Fig. 247 Vehicle jack at the rear left-hand side of the vehicle.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The jack may be positioned only at the reinforcements on the underbody, which are located behind
the markings on the body ⇒ Fig. 246. Always use the jacking point closest to the wheel you are
working on ⇒.
Checklist
For your own safety, carry out the following points in the specified order ⇒:
Incorrectly tightened wheel bolts can loosen while the vehicle is in motion and cause
accidents, serious injury, and loss of control of the vehicle.
•Only use wheel bolts that belong to the wheel.
•Never use different wheel bolts.
•The wheel bolts and threads of the wheel hubs must be clean, free from oil and grease,
and turn easily.
•Always use the box spanner placed in the vehicle at the factory to loosen and tighten
the wheel bolts.
•Only loosen the wheel bolts by approximately one turn before raising the vehicle with
the vehicle jack.
•Never grease or lubricate the wheel bolts or the threads of the wheel hub. This could
cause them to loosen while the vehicle is in motion, even if the required torque setting
is used.
•Never remove the bolts on rims with bolted-on rings.
•If the tightening torque of the wheel bolts is too low, the wheel bolts and rims can
loosen while the vehicle is in motion. The wheel bolts and threads can be damaged if
the tightening torque is too high.
WARNING
Crank the jack further until the wheel is just clear of the ground.
Changing a wheel
Fig. 248 Changing the wheel: removing the wheel bolts with the screwdriver handle.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Removing the wheel
•Observe the checklist ⇒ Preparations for changing a wheel.
•Loosen the wheel bolts ⇒ Wheel bolts.
•Jack up the vehicle ⇒ Lifting the vehicle with the jack.
•Using the hexagon socket in the screwdriver handle ⇒ Fig. 248, completely unscrew the
loosened wheel bolts and place them on a clean surface.
•Remove the wheel.
Fitting the spare wheel or temporary spare wheel
Note the tyre direction of rotation ⇒ Tyre lettering and tyre type.
•Put the wheel in place.
•Screw in the anti-theft wheel bolt using the adapter at position ⇒ Fig. 245② or ③ and tighten it
slightly in a clockwise direction.
•Screw in all the other wheel bolts in clockwise direction and tighten them slightly.
•Lower the vehicle with the jack.
•Use the box spanner to tighten all the wheel bolts securely in a clockwise direction ⇒. Do
not tighten the bolts in clockwise or anticlockwise sequence. Tighten them in diagonal
sequence.
•Fit the caps, wheel centre trim or wheel cover ⇒ Hubcaps.
Incorrect use of the vehicle jack can cause the vehicle to slip off the jack, which can lead
to severe injuries. Please note the following to help reduce the risk of injuries:
•Only use vehicle jacks that have been approved by Volkswagen for your vehicle type.
Other vehicle jacks could slip out of position – this includes vehicle jacks supplied
with other Volkswagen models.
•The ground must be firm and level. Soft ground or surfaces at an incline under the
vehicle jack may cause the vehicle to slip off the jack. If necessary use a large, strong
board or similar support for the vehicle jack.
•On a hard, slippery surface (such as tiles) use a rubber mat or similar to prevent the
vehicle jack from slipping.
•Fit the vehicle jack only at the points described. The jack claw must securely grip the
vertical rib under the side member ⇒ Fig. 247.
•Never place any part of your body (e.g. an arm or leg) underneath the vehicle if the
latter is only supported by the vehicle jack.
•If you have to work underneath the vehicle, use suitable stands to provide extra
support for the vehicle.
•Never lift the vehicle when the engine is running, or if the vehicle is tilted to the side or
on a gradient.
•Never start the engine when the vehicle is raised on a vehicle jack. Engine vibrations
can cause the vehicle to fall off the vehicle jack.
WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and
severe injuries.
•Always follow the instructions in the checklist and observe the general safety
procedures.
WARNING
After changing a wheel
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Clean the tools from the vehicle tool kit and place them back in the foam rubber holder in the
luggage compartment ⇒ Vehicle toolkit.
•Stow the changed wheel securely in the luggage compartment.
•Have the tightening torque of the wheel bolts checked immediately ⇒ Tightening torque for the
wheel bolts.
•The damaged wheel should be replaced as soon as possible.
In vehicles with a Tyre Pressure Loss Indicator, the system has to re-synchronise after
wheels are changed ⇒ Tyre monitoring systems.
Breakdown set
Introduction
This chapter contains information on the followingsubjects:
⇒ Contents of the breakdown set
⇒ Preparation
⇒ Sealing and inflating tyres
⇒ Test after driving for 10 minutes
The breakdown set can be used to temporarily and reliably seal any tyre damage caused by foreign
bodies or punctures (up to approx. 4 mm in diameter). Do not remove foreign objects (e.g.
screws or nails) from the tyre!
Once the sealant has been added to the tyre, the tyre pressure must be checked and adjusted
again after approximately ten minutes of driving.
Seek expert assistance if more than one of the vehicle's tyres is damaged. The breakdown set is
designed to fill only one tyre.
Use the breakdown set only when the vehicle has been safely parked and if you are familiar with
the work and safety precautions needed. Seek expert assistance if this is not the case.
The tyre sealant must not be used:
•If the rim is damaged.
•If the outside temperature is below -20°C (-4°F).
•If there are cuts or punctures in the tyre that are larger than 4 mm.
•If the vehicle was driven with very low tyre pressure or a flat tyre.
•If the use-by date on the tyre filler bottle has expired.
•In conjunction with AirStop tyres. You can tell if your vehicle is equipped with AirStop tyres if
there is the word Seal on the outside of the tyres.
Incorrect torque or incorrect use of wheel bolts can lead to a loss of control of the vehicle,
cause accidents and serious injuries.
•Always keep all wheel bolts and threads in the wheel hubs clean and free from oil and
grease. The wheel bolts must be easy to turn and be tightened to the specified torque.
•The hexagonal socket in the screwdriver handle should only be used for turning wheel
bolts, not use for loosening or tightening them.
WARNING
®®
•Insert the 12-volt plug ⇒ Fig. 249⑨ into one of the vehicle's 12-volt sockets ⇒ Electrical
sockets.
•Use the on/off switch ⇒ Fig. 249⑤ to switch on the air compressor.
•Run the air compressor until the tyre pressure has reached 2.0 – 2.5 bar (29 – 36 psi /
200 – 250 kPa) ⇒. The maximum running time is eight minutes⇒.
•Switch off the air compressor.
•If a pressure level of 2.0 – 2.5 bar (29 – 36 psi / 200 – 250 kPa) cannot be achieved, unscrew
the tyre filler hose from the tyre valve.
•Drive (or reverse) the vehicle approximately ten metres so that the sealing compound is more
evenly distributed in the tyre.
•Screw the tyre filler hose for the air compressor firmly back onto the tyre valve and inflate the
tyre again.
•If the required pressure still cannot be reached, the tyre is too badly damaged. The tyre cannot
be sealed with the breakdown set. Do not drive on. Seek expert assistance ⇒.
•Disconnect the air compressor and unscrew the tyre filler hose from the tyre valve.
•Drive the vehicle no faster than 80 km/h (50 mph) if a tyre pressure of 2.0 – 2.5 bar (29 – 36 psi
/ 200 – 250 kPa) has been reached.
•Check the tyre pressure after driving for ten minutes⇒ Test after driving for 10 minutes.
Test after driving for 10 minutes
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Reconnect the tyre filler hose ⇒ Fig. 249⑧ and read off the tyre pressure on the tyre pressure
display ⑦.
1.3 bar (19 psi / 130 kPa) and lower:
•Do not drive on! The tyre cannot be sealed adequately with the breakdown set.
•Seek expert assistance ⇒.
1.4 bar (20 psi / 140 kPa) and higher:
•Adjust the tyre pressure back to the correct value ⇒ Useful information about wheels and tyres.
•Resume your journey to the nearest qualified workshop. Do not exceed a maximum speed of
80 km/h (50 mph).
•The damaged tyre should be replaced at the qualified workshop.
Maintenance
Service
Service work and digital service schedule
The vehicle data attached to the inside cover of this owner's manual help ensure that you can
have the correct Volkswagen Genuine Parts installed in your vehicle whenever required. The data
also determine which type of service applies to your vehicle.
The tyre filler hose and the air compressor can get hot during inflation.
•Protect your hands and skin from the hot components.
•Do not place the hot tyre filler hose or the hot air compressor on any inflammable
materials.
•Allow the device to cool down fully before stowing.
•If the tyre will not inflate to at least 2.0 bar (29 psi / 200 kPa), the tyre is too damaged.
The sealant is unable to seal the tyre. Do not drive on. Seek expert assistance.
WARNING
Switch the air compressor off after a maximum of 8 minutes to avoid overheating. Let the
air compressor cool down for a few minutes before switching it back on.
NOTICE
Driving with an unsealed tyre is dangerous as it can cause accidents and serious injuries.
•Do not carry on driving if the tyre pressure is 1.3 bar (19 psi / 130 kPa) or lower.
•Seek expert assistance.
WARNING
®
Scope of service
The scope of service includes all maintenance work that is necessary in order to keep your vehicle
roadworthy (depending on the operating conditions and vehicle equipment, e.g. engine, gearbox or
service fluids). The maintenance work is divided into inspection work and servicing work. You can
find out what work is required in detail for your vehicle:
•From your Volkswagen dealership.
•From your qualified workshop.
•In the electronic repair and workshop information system erWin at https://erwin.volkswagen.de.
Inspection work
Electrics
•12-volt vehicle battery: check and replace if necessary.
•Lighting: check.
•High-voltage components: check.
•Horn: check.
•Headlight setting: check.
•Service interval display: reset.
Engine/gearbox
•Exhaust system: check.
•Gearbox and final drive: check.
•Gas system: check.
•Poly V-belt: check.
•Cooling system: check.
•Engine and components in engine compartment: check.
•Engine oil level: check.
Running gear
•Swivel joints/track rods: check.
•Tyres: check.
•Brake system: check.
•Brake pads/discs: check.
•Brake fluid level: check.
•Boots: check.
•Coupling rod and stabiliser bearings: check.
•Pneumatic suspension: check.
•Breakdown set: check.
•Tyre pressure on all wheels: check.
•Power steering: check.
•Shock absorbers/coil springs: check.
Body
•Roof systems: check.
•Windscreen: check.
•Body: check for corrosion.
•Wiper blades: check.
•Window wiper and washer system: check.
•Door arresters: lubricate.
•Underbody: check.
Inadequate servicing, no servicing at all, or failure to adhere to service intervals can result
in breakdowns, accidents or serious injury.
•Have your service work carried out by an authorised Volkswagen dealership or
workshop.
WARNING
Volkswagen is not responsible for any vehicle damage caused by inadequate service work
or the lack of part availability.
NOTICE
•Water drains: check.
•Road test: perform.
Servicing work
In addition to the inspection work (depending on the operating conditions and vehicle equipment
such as engine, gearbox or service fluids), further servicing work must be performed on your
vehicle. The work dependent on either time and/or mileage.
•Additives: change/top up.
•Brake fluid: change.
•Diesel particulate filter: check.
•Natural gas tank and lines: change.
•Gearbox: change oil/filter.
•Gearbox mountings: change.
•Gas system filter: change.
•Final drive/differential: change oil.
•Diesel fuel filter: change/drain.
•Air filter: change.
•Engine: change oil/filter.
•Dust and pollen filter: change.
•Spark plugs: change.
•Toothed belt/toothed belt tensioning roller: check/change.
It is also possible to have servicing work carried out in between the scheduled service events
⇒ Fixed service or flexible service.
The scope of service is subject to change for technical reasons (continuous further development of
components). Your Volkswagen dealership or qualified workshop always has the latest information
about any changes.
Vehicle care
Notes on vehicle care
Regular and expert care helps to maintain the value of the vehicle.
Leaving stains, dirt and other deposits on the surface of vehicle components and cloth seat covers
for a long time can make it difficult to clean and treat them. Stains, dirt and deposits may become
impossible to remove, particularly if left for a long time.
For proper cleaning and care, Volkswagen recommends using Genuine care products that have
been matched to your vehicle. Consult a qualified workshop if you have any specific questions or if
vehicle parts are not listed.
1)
Incorrect care and cleaning of vehicle parts can impair the safety features of the vehicle
and cause serious injury.
•Vehicle parts must be cleaned according to the manufacturer's instructions.
•Always use approved or recommended cleaning products.
•Do not use solvent-based cleaning products. Solvents can cause irreparable damage
to the airbag modules.
•Protect your hands and arms against parts with sharp edges, e.g. when cleaning the
underbody or the insides of the wheel housings.
WARNING
Dirty, misted or iced over windows reduce visibility and increase the risk of accidents and
severe injuries. This could impair the safety equipment of the vehicle.
•Only drive when you have a clear view through all windows.
•Do not treat the windscreen with water-repellent window coating agents. In
unfavourable conditions, they can cause increased dazzle.
WARNING
Suitable accessories are available from your Volkswagen dealership. Follow the usage
instructions on the packaging.
Washing the vehicle
Also wash the underside of the vehicle on a regular basis to remove road salt or seawater residue.
Automatic car washes
Always observe all the car wash operator's specifications, in particular if your vehicle features add-
on parts ⇒.
•Preferably use car washes without brushes.
•Preclean the vehicle by rinsing with water.
•The steering column must not lock when driving through automatic car washes ⇒ Steering.
•Always switch off the Auto Hold function ⇒ Electronic parking brake, the wipers ⇒ Wipers and
the rain/light sensor before entering the car wash.
•Fold in the exterior mirrors.
•If your vehicle has decorative and protective films, do not select a wash program with hot wax.
High-pressure cleaners
Observe the manufacturer's information for the high-pressure cleaner. Never use rotating nozzles
⇒.
•Only use water with a maximum temperature of +60°C (+140°F).
•Do not clean windows that are iced over or covered in snow with a high-pressure cleaner.
•Move the jet of water uniformly so that the nozzle is at least 50 cm away from the side windows
and other vehicle components.
•Do not point the water jet at the same location for too long. Instead, leave stubborn dirt to soak.
•If possible, do not direct the water jet at seals, e.g. side windows, decorative trim, tyres, rubber
hoses, insulation materials or any other sensitive components, e.g. door locks.
•Sensors, camera lenses, and decorative and protective films should be sprayed directly only for
brief periods of time.
Washing the car by hand
Washing the car by hand is always the more gentle way to clean it. However, there are also some
things to note for this ⇒.
•Before washing the vehicle, soak the dirt with plenty of water and then rinse it off thoroughly.
•Clean the vehicle with a soft sponge, a wash mitt or a brush applying only light pressure. Start
with the roof and work from the top to the bottom.
•Rinse the sponge, wash mitt or brush thoroughly at regular short intervals.
•Clean the wheels, sill panels etc. last. Use a second sponge for this.
Use a shampoo for very stubborn dirt only.
Car care products can be toxic and hazardous. Unsuitable care products and incorrect use
of care products can cause accidents, serious injuries, burns or poisoning.
•Care products must be kept in the original, sealed container only.
•Read the manufacturer's instructions.
•Never use empty food cans, bottles or other containers for storing care products.
•Keep children away from care products.
•The products can give off harmful fumes during use. They should therefore only be
used outside or in well-ventilated spaces.
•Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids to
wash, clean or care for your vehicle. These substances are toxic and highly
inflammable.
WARNING
Stains, dirt and other deposits containing aggressive and solvent-based ingredients attack
the material and may cause irreparable damage, even if only left for a short time.
•Stains, dirt and other deposits should always be removed as quickly as possible and
not allowed to dry in.
•Have stubborn stains removed by a qualified workshop.
NOTICE
1)