
622What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine mechanical keys
can be made by your Toyota dealer. ( →P. 105)
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. (→P. 108)
●Is the key battery weak or depleted? ( →P. 485)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( →P. 193)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. ( →P. 124)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 1 1 3 )
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened (Double Cab models only)

623What to do if... (Troubleshooting)
●Vehicles with an automatic transmission:
Is the shift lever in P? (→P. 189)
●Vehicles with a manual transmission:
Do you turn the key with the clutch pedal depressed firmly? ( →P. 189)
●Is the battery discharged? (→P. 559)
●Did you press the engine switch while firmly depressing the brake pedal?
(→P. 192)
●Is the shift lever in P? ( →P. 194)
●Is the electronic key anywhere detectable inside the vehicle? ( →P. 122)
●Is the steering wheel unlocked? (→P. 194)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. (→P. 557)
●Is the battery discharged? (→P. 559)
●Vehicles without a smart key system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position. ( →P. 200)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in IGNITION ON mode. ( →P. 200)
If you think something is wrong
The engine does not start
(vehicles without a smart key system)
The engine does not start
(vehicles with a smart key system)
The shift lever cannot be shifted from P even if you depress
the brake pedal (vehicles with an automatic transmission)

628Alphabetical index
Child safety ................................ 50Airbag precautions .................. 37
Battery precautions ............... 562
Child restraint system ............. 51
How your child should wear the seat belt ................. 30
Installing child restraints ......... 55
Moon roof precautions .......... 154
Power back window precations ........................... 150
Power window lock switch .... 145
Power window precautions ... 147
Rear door child-protector ...... 113
Removed wireless remote control/electronic key
battery precautions ............. 487
Seat belt extender precautions ........................... 33
Seat belt precautions .............. 54
Seat heater precautions........ 387
Child-protectors....................... 113
Cleaning ........................... 438, 441 Aluminum wheels.................. 438
Exterior ................................. 438
Interior................................... 441
Seat belts .............................. 442
Clock
*....................................... 411
Compass .................................. 432
Condenser ................................ 460
Console box ............................. 394
Consumption screen ........... 94, 98
Cooling system ........................ 458
Capacity ................................ 575
Checking ............................... 458
Engine overheating ............... 563
Preparing and checking before winter....................... 273
Crawl Control ........................... 262
CRS ............................................. 51
Cruise control .......................... 218
Cup holders.............................. 395
Curtain shield airbags ............... 35
Customizable features ............ 595 Daytime running light
system.................................... 208
Deck hooks .............................. 403
Defogger Outside rear view mirrors ........................ 376, 383
Windshield .................... 376, 383
Differential................................ 576
Dimensions .............................. 568
Dinghy towing.......................... 189
Display Drive information .................... 94
Multi-information display ......... 93
Warning message................. 523
Do-it-yourself maintenance .... 450
Door lock Doors .................................... 109
Key ....................................... 109
Smart key system ................. 110
Wireless remote control ........ 109
Doors ........................................ 109 Automatic door locking
and unlocking system......... 113
Door lock .............................. 111
Door windows ....................... 145
Open door warning light ....... 516
Open door warning message............................. 528
Outside rear view mirrors ..... 143
Rear door child-protector ...... 113
Driving ...................................... 156
Break-in tips.......................... 158
Correct driving posture ........... 26
Driving assist system ............ 267
Procedures ........................... 156
Winter drive tips .................... 273
D

629Alphabetical index
EDR (Event data recorder) ........ 10
Electronic key .......................... 102Battery-saving function ......... 123
If the electronic key does not operate properly ........... 557
Replacing the battery ............ 485
Emergency, in case of
If the electronic key does not operate properly ........... 557
If the engine will not start ...... 555
If the vehicle battery is
discharged .......................... 559
If the warning buzzer
sounds ................................ 514
If the warning light turns on ....................................... 514
If the warning message is displayed......................... 523
If you have a flat tire ............. 540
If you think something
is wrong .............................. 512
If your vehicle becomes
stuck ................................... 565
If your vehicle has to be stopped in an emergency ... 505
If your vehicle needs to be towed ......................... 507
If your vehicle overheats ....... 563
Emergency flashers ................ 504 Engine
Compartment ........................ 454
Engine switch ............... 189, 192
Hood ..................................... 452
How to start the engine ........................ 189, 192
Identification number ............ 571
If the engine will not start ...... 555
Ignition switch (engine switch) ........... 189, 192
Immobilizer system .. ............... 69
Overheating .......................... 563
Engine coolant......................... 458
Capacity................................ 575
Checking............................... 458
Preparing and checking before winter ...................... 273
Engine coolant temperature gauge ....................................... 88
Engine immobilizer system ...... 69
Engine oil ................................. 456 Capacity................................ 573
Checking............................... 456
Oil level warning light............ 518
Oil level warning message.... 526
Oil pressure warning light ..... 514
Oil pressure warning message............................. 524
Preparing and checking before winter ...................... 273
Engine switch
(ignition switch) ............ 189, 192
Engine switch light (ignition switch light) ............ 389
Event data recorder (EDR)........ 10
E
*: For vehicles with Entune Audio Plus or Entune Premium Audio, refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”

632Alphabetical index
JackPositioning the jack ............... 547
Vehicle-equipped jack........... 541
Jack handle .............................. 545
Jam protection function
Moon roof.............................. 152
Power windows ..................... 146
Keyless entry Smart key system ................. 110
Wireless remote control ........ 109
Keys .......................................... 102
Battery-saving function ......... 123
Electronic key ....................... 102
Engine switch................ 189, 192
If the electronic key does not operate properly ................. 557
If you lose your keys ............. 105
Ignition switch ............... 189, 192
Key number plate.................. 102
Keyless entry ........................ 109
Mechanical key ..................... 104
Replacing the battery ............ 485
Warning buzzer..................... 122
Wireless remote control ........ 109
Knee airbags .............................. 35 Language
(multi-information display)..... 95
LATCH anchors ................... 58, 59
Lever Auxiliary catch lever.............. 452
Hood lock release lever ........ 452
Shift lever...................... 197, 202
Tilt and telescopic steering lock release lever ............... 138
Turn signal lever ................... 204
Wiper lever ........................... 211
License plate lights Light switch ........................... 206
Replacing light bulbs ............ 500
Wattage ................................ 580
Light bulbs
Replacing.............................. 491
Wattage ................................ 580
Lights
Cargo lamp switch ................ 391
Center tray light .................... 389
Engine switch light (ignition switch light) ........... 389
Fog light switch ..................... 210
Headlight switch ................... 206
Illuminated entry system ....... 391
Interior lights ......................... 390
Interior lights list.................... 389
Personal lights ...................... 390
Replacing light bulbs ............ 491
Turn signal lever ................... 204
Vanity lights .......................... 410
Wattage ................................ 580
Load capacity .......................... 169
Lock steering column ............. 138
Luggage compartment features .................................. 400
Luggage storage box .............. 397
J
K
L

635Alphabetical index
ReplacingElectronic key battery ........... 485
Fuses .................................... 488
Light bulbs ............................ 491
Tires ...................................... 540
Wireless remote control battery ................................ 485
Reporting safety defects for U.S. owners ...................... 604
Resetting the remainder light
or message indicating
maintenance is required ....... 445
Seat belt reminder light........... 516
Seat belts.................................... 28 Adjusting the seat belt ............ 29
Automatic Locking Retractor (ALR) .................... 30
Child restra int system
installation ............................ 55
Cleaning and maintaining
the seat belt ........................ 442
Emergency Locking Retractor (ELR) .................... 30
How to wear your seat belt ..... 28
How your child should wear the seat belt .......................... 30
Pregnant women, proper seat belt use ......................... 31
Reminder light and buzzer .... 516
Seat belt extender................... 30
Seat belt pretensioners ........... 29
SRS warning light ................. 514 Seat heaters ............................. 387
Seating capacity ...................... 169
Seats, Front.............................. 129
Adjustment............................ 129
Adjustment precautions ........ 130
Cleaning ............................... 441
Head restraints ..................... 134
Properly sitting in the seat ...... 26
Seat heaters ......................... 387
Seats, Rear ............................... 131
Adjustment precautions ........ 133
Child seats/child restraint system installation ................ 55
Cleaning ............................... 441
Folding down ........................ 131
Head restraints ..................... 134
Raising the bottom cushion ............................... 131
Sensor
Automatic headlight system .......... ...................... 208
Inside rear view mirror .......... 142
Intuitive parking assist .......... 223
Shift lever ......................... 197, 202 Automatic transmission ........ 197
If the shift lever
cannot be shifted from P .... 200
Manual transmission............. 202
S mode ................................. 199
Shift lock system ..................... 200
Side airbags ............................... 35
S
*: For vehicles with Entune Audio Plus or Entune Premium Audio, refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”

639Alphabetical index
Warning lights............................ 83ABS....................................... 515
Automatic transmission......... 515
Brake Override System......... 517
Brake system ....... ................. 514
BSM ...................................... 517
Charging system ................... 514
Cruise control........................ 515
Four-wheel drive indicator light ..................................... 516
Low engine oil level .............. 518
Low engine oil pressure ........ 514
Low fuel level ........................ 516
Low speed four-wheel drive indicator ..................... 516
Low windshield
washer fluid ........................ 517
Maintenance required reminder light...................... 518
Malfunction indicator lamp .... 514
Master warning light.............. 517
Open door ............................. 516
Parking brake indicator ......... 516
Rear differential lock indicator light ...................... 516
Seat belt reminder light ......... 516
Slip indicator ......................... 515
SRS ...................................... 514
Tire pressure......................... 517
Warning messages .................. 523
Washer...................................... 211 Checking ............................... 465
Low windshield washer fluid warning light ...................... 517
Low windshield washer fluid warning message ............... 527
Preparing and checking
before winter....................... 273
Switch ................................... 211 Washing and waxing ............... 438
Weight
Cargo capacity...................... 169
Cargo weight rating .............. 617
Gross axle weight rating ....... 619
Gross combination weight rating ....................... 174
Gross vehicle weight rating .................................. 619
Load limits ............................ 169
Towing capacity ............ 169, 174
Trailer Weight Rating ......................... 169, 174
TWR ............................. 169, 174
Vehicle capacity weight ......................... 169, 569
Wheels Replacing wheels ................. 479
Size....................................... 579
Window lock switch ................ 145
Windows................................... 145 Back window......................... 148
Power back window .............. 149
Power windows..................... 145
Windshield wipers ................... 211
Winter driving tips ................... 273
Wireless charger ..................... 418
Wireless remote control key
Locking/Unlocking ................ 109
Replacing the battery............ 485
WMA disc ................................. 304
*: For vehicles with Entune Audio Plus or Entune Premium Audio, refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”