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9 8
7
6 4 3
2
10
5
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 607
If you think something is wrong ......... 613
Fuel pump shut off system............................. 614
If a warning light turns on or a warning buzzer
sounds ............................ 615
If a warning message is displayed ......................... 625
If you have a flat tire .......... 641
If the engine will not start ..................... 654
If the electronic key does not operate properly
(vehicles with
smart key system) ........... 656
If the vehicle battery is discharged ................... 658
If your vehicle overheats ... 662
If the vehicle becomes stuck................................ 665 9-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 668
Fuel information ................. 677
Tire information.................. 680
9-2. Customization Customizable features ....... 693
9-3. Initialization Items to initialize ................ 704
Reporting safety defects for U.S. owners ........................ 706
Seat belt instructions for Canadian owners
(in French)................................ 707
SRS airbag instructions for Canadian owners
(in French)................................ 709
What to do if... (Troubleshooting) ..................... 720
Alphabetical index ...................... 724
9Vehicle specifications
10For owners
Index
For vehicles with Entune Premium Audio with Navigation or Entune
Audio Plus, refer to the “NAVIGATION AND MULTIMEDIA SYSTEM
OWNER’S MANUAL” for informati on regarding the equipment listed
below.
• Navigation system
• Audio system
• Rear view monitor system• Toyota parking assist monitor
• Panoramic view monitor

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9
The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:
●Multiport fuel injection system/sequential multiport fuel injection system
● Dynamic radar cruise control system
● Cruise control system
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary measures or spe-
cial instructions regarding installation of a mobile two-way radio system.
Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:
• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The recorded data varies according to the vehicle grade level and options
with which it is equipped. These computers do not record conversations or
sounds, and only record images outside of the vehicle in certain situati\
ons.
●Data Transmission
Your vehicle may transmit the data re corded in these computers to Toyota
without notification to you.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a govern- ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or vehicle owner
●To learn more about the vehicle data collected, used and shared by Toy-
ota, please visit www.toyota.com/privacyvts/
.
Installation of a mobile two-way radio system
Vehicle data recordings

10
RAV4_OM_OM0R005U_(U)This vehicle is equipped with an event data recorder (EDR). The main pur-
pose of an EDR is to record, in certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed to
record data related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fas-tened;
• How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situ-
ation occurs; no data are recorded by the EDR under normal driving condi-
tions and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special equipment, can
read the information if they have access to the vehicle or the EDR.
●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehi- cle) is obtained
• In response to an official request by the police, a court of law or a govern- ment agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing information about the specific vehicle or vehicle owner
Event data recorder

251-1. For safe use
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For safety and security
WARNING
Observe the following precautions.
Failure to do so may cause the driver’s floor mat to slip, possibly interfering
with the pedals while driving. An unexpectedly high speed may result or it may
become difficult to stop the vehicle. This could lead to an accident, resulting in
death or serious injury.
■When installing the driver’s floor mat
● Do not use floor mats designed for other models or different model year
vehicles, even if they are Toyota Genuine floor mats.
● Only use floor mats designed for the driver’s seat.
● Always install the floor mat securely using the retaining hooks (clips) pro-
vided.
● Do not use two or more floor mats on top of each other.
● Do not place the floor mat bottom-side up or upside-down.
■ Before driving
● Check that the floor mat is securely
fixed in the correct place with all the
provided retaining hooks (clips). Be
especially careful to perform this check
after cleaning the floor.
● With the engine stopped and the shift
lever in P, fully depress each pedal to
the floor to make sure it does not inter-
fere with the floor mat.

261-1. For safe use
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For safe driving
Adjust the angle of the seat-
back so that you are sitting
straight up and so that you do
not have to lean forward to
steer. (→P. 139)
Adjust the seat so that you can
depress the pedals fully and so
that your arms bend slightly at
the elbow when gripping the
steering wheel. ( →P. 139)
Lock the head restraint in place with the center of the head restraint
closest to the top of your ears. ( →P. 146)
Wear the seat belt correctly. ( →P. 2 8 )
Make sure that all occupants are we aring their seat belts before driv-
ing the vehicle. ( →P. 2 8 )
Use a child restraint system appropriate for the child until the child
becomes large enough to properly wear the vehicle’s seat belt.
( → P. 57)
For safe driving, adjust the seat and mirror to an appropriate
position before driving.
Correct driving posture
1
2
Correct use of the seat belts
3
4

271-1. For safe use
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For safety and security
Make sure that you can see backward clearly by adjusting the inside
and outside rear view mirrors properly. (→P. 151, 153)
Adjusting the mirrors
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
● Do not adjust the position of the driver’s seat while driving.
Doing so could cause the driver to lose control of the vehicle.
● Do not place a cushion between the driver or passenger and the seatback.
A cushion may prevent correct posture from being achieved, and reduce
the effectiveness of the seat belt and head restraint.
● Do not place anything under the front seats.
Objects placed under the front seats may become jammed in the seat
tracks and stop the seat from locking in place. This may lead to an acci-
dent and the adjustment mechanism may also be damaged.
● Always observe the legal speed limit when driving on public roads.
● When driving over long distances, take regular breaks before you start to
feel tired.
Also, if you feel tired or sleepy while driving, do not force yourself to con-
tinue driving and take a break immediately.

321-1. For safe use
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■Emergency locking retractor (ELR)
The retractor will lock the belt during a sudden stop or on impact. It may also
lock if you lean forward too quickly. A slow, easy motion will allow the belt to
extend so that you can move around fully.
■ Automatic locking retractor (ALR)
When a passenger’s shoulder belt is completely extended and then retracted
even slightly, the belt is locked in that position and cannot be extended. This
feature is used to hold the child restraint system (CRS) firmly. To free the belt
again, fully retract the belt and then pull the belt out once more. ( →P. 61)
■ Child seat belt usage
The seat belts of your vehicle were principally designed for persons of adult
size.
●Use a child restraint system appropriate for the child, until the child
becomes large enough to properly wear the vehicle’s seat belt. ( →P. 57)
● When the child becomes large enough to properly wear the vehicle’s seat
belt, follow the instructions regarding seat belt usage. ( →P. 28)
■ Replacing the belt after the pr etensioner has been activated
If the vehicle is involved in multiple collisions, the pretensioner will activate for
the first collision, but will not activate for the second or subsequent collisions.
■ Seat belt extender
If your seat belts cannot be fastened
securely because they are not long
enough, a personalized seat belt extender
is available from your Toyota dealer free
of charge.

331-1. For safe use
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1
For safety and security
WARNING
Observe the following precautions to reduce the risk of injury in the event of
sudden braking, sudden swerving or an accident.
Failure to do so may cause death or serious injury.
■Wearing a seat belt
● Ensure that all passengers wear a seat belt.
● Always wear a seat belt properly.
● Each seat belt should be used by one person only. Do not use a seat belt
for more than one person at one time, including children.
● Toyota recommends that children be seated in the rear seat and always
use a seat belt and/or an appropriate child restraint system.
● To achieve a proper seating position, do not recline the seat more than
necessary. The seat belt is most effective when the occupants are sitting
up straight and well back in the seats.
● Do not wear the shoulder belt under your arm.
● Always wear your seat belt low and snug across your hips.
■ Pregnant women
■ People suffering illness
Obtain medical advice and wear the seat belt in the proper way. ( →P. 28)
Obtain medical advice and wear the seat
belt in the proper way. (→P. 28)
Women who are pregnant should posi-
tion the lap belt as low as possible over
the hips in the same manner as other
occupants, extending the shoulder belt
completely over the shoulder and avoid-
ing belt contact with the rounding of the
abdominal area.
If the seat belt is not worn properly, not
only the pregnant woman, but also the
fetus could suffer death or serious injury
as a result of sudden braking or a colli-
sion.