Page 637 of 741

6368-2. Steps to take in an emergency
RAV4_OM_OM0R005U_(U)
Interior buzzerExterior buzzerWarning messageDetails/Actions
Once⎯
The electronic key is not
detected when an attempt is
made to start the engine.
→ Start the engine with the
electronic key present.
Once3 times
The electronic key was carried
outside the vehicle and a door
other than the driver’s door was
opened and closed while the
engine switch was in a mode
other than off.
→Bring the electronic key
back into the vehicle.
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was in P and the
engine switch was not turned
off.
→Turn the engine switch off
or bring the electronic key
back into the vehicle.
Once
Contin-
uous
(5
sec-
onds)
An attempt was made to exit
the vehicle with the electronic
key and lock the doors without
first turning the engine switch
off when the shift lever was in P.
→Turn the engine switch off
and lock the doors again.
(Flashes)
(Flashes)
(Displayed alternately)
(Flashes)
Page 638 of 741
6378-2. Steps to take in an emergency
RAV4_OM_OM0R005U_(U)
8
When trouble arises
9
times⎯
An attempt was made to drive
when the regular key was not
inside the vehicle.
→Confirm that the elec-
tronic key is inside the
vehicle.
Con-
tinu-
ous
⎯
The driver’s door was opened
when the shift lever was not in
P and the engine switch was
not turned off.
→Shift the shift lever to P.
Con-
tinu-
ousContin-
uous
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was not in P and the
engine switch was not turned
off.
→Shift the shift lever to P.
→ Bring the electronic key
back into the vehicle.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Displayed alternately)
(Flashes)
Page 639 of 741

6388-2. Steps to take in an emergency
RAV4_OM_OM0R005U_(U)
Once
Contin-
uous
(5
sec-
onds)
An attempt was made to lock
the doors using the smart key
system while the electronic key
was still inside the vehicle.
→Retrieve the electronic key
from the vehicle and lock
the doors again.
Once
Contin-
uous
(5 sec-
onds)
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door while pull-
ing the door handle with the
electronic key still inside the
vehicle.
For some models only: An
attempt was made to lock the
doors other than using the
smart key system while the
electronic key was still inside
the vehicle.
→Retrieve the electronic key
from the vehicle and lock
the doors again.
Once⎯
• When the doors were
unlocked with the mechanical
key and then the engine
switch was pressed, the elec-
tronic key could not be
detected in the vehicle.
• The electronic key could not be detected in the vehicle
even after the engine switch
was pressed two consecu-
tive times.
→ Touch the electronic key to
the engine switch while
depressing the brake
pedal.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 640 of 741

6398-2. Steps to take in an emergency
RAV4_OM_OM0R005U_(U)
8
When trouble arises
Once⎯
An attempt was made to start
the engine with the shift lever in
an incorrect position.
→Shift the shift lever to P
and start the engine.
⎯⎯
Power was turned off due to the
automatic power off function.
→Next time when starting
the engine, increase the
engine speed slightly and
maintain that level for
approximately 5 minutes
to recharge the battery.
Once⎯
The electronic key has a low
battery.
→Replace the electronic key
battery. ( →P. 585)
Once⎯
The driver’s door was opened
and closed with the engine
switch turned off and then the
engine switch was put in
ACCESSORY mode twice with-
out the engine being started.
→Press the engine switch
while depressing the brake
pedal.
During an engine starting pro-
cedure in the event that the
electronic key was not function-
ing properly ( →P. 657), the
engine switch was touched with
the electronic key.
→ Press the engine switch
within 10 seconds of the
buzzer sounding.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
Page 655 of 741

654
RAV4_OM_OM0R005U_(U)
8-2. Steps to take in an emergency
If the engine will not start
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting procedures.
(→ P. 196, 198)
● There may be a malfunction in the engine immobilizer system.
(→ P. 73)
One of the following may be the cause of the problem:
● The battery may be discharged. ( →P. 658)
● The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as an open circuit or a blown fuse. However, an interim
measure is available to start the engine. ( →P. 655)
If the engine will not start eve n though correct starting proce-
dures are being followed ( →P. 196, 198), consider each of the fol-
lowing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor does not turn over (vehicles with smart key
system).
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6558-2. Steps to take in an emergency
RAV4_OM_OM0R005U_(U)
8
When trouble arises
One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( →P. 658)
● There may be a malfunction in the steering lock system (vehicles
with smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the ve hicle inspected by your Toyota
dealer.
The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with smart key system)
1
2
3
4
Page 657 of 741
656
RAV4_OM_OM0R005U_(U)
8-2. Steps to take in an emergency
If the electronic key does not operate properly
(vehicles with smart key system)
Use the mechanical key
(→ P. 99) in order to perform the
following operations:
Locks all the doors
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
If communication between the electronic key and vehicle is
interrupted ( →P. 132) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the engine ca n be started by following the
procedure below.
Locking and unlocking the doors
1
2
Page 658 of 741

6578-2. Steps to take in an emergency
RAV4_OM_OM0R005U_(U)
8
When trouble arises
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the engine switch.
In the event that the engine still ca nnot be started, contact your Toyota
dealer.
■ Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 585)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed.( →P. 199)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: →P. 699)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 131)
Starting the engine
1
2
3
4
3