Page 520 of 596
5208-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)
Vehicles without a smart key system:
Maintain the engine speed of the second vehicle and start the
hybrid system of your vehicle by turning the engine switch to the
“ON” position.
Vehicles with a smart key system:
Maintain the engine speed of t he second vehicle and start the
hybrid system of your vehicle by turning the “POWER” switch to ON
mode.
Make sure the “READY” indicato r comes on. If the indicator does
not come on, contact your Toyota dealer.
Once the hybrid system has start ed, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.
When installing, first hook the fuse box cover onto the two rear tabs.
Once the hybrid system starts, ha ve the vehicle inspected at your
Toyota dealer as soon as possible.
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Page 521 of 596

5218-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ Precautions when the 12-volt battery is discharged (vehicles with a
smart key system)
●In some cases, it may not be possible to unlock the doors using the smart
key system immediately after the 12-volt battery has been disconnected and
reconnected. Use the wireless remote control or the mechanical key to lock
or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The “POWER” switch mode is memorized by the vehicle. When the 12-volt
battery is reconnected, the system will return to the mode it was in before
the 12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the “POWER” switch off.
If the “POWER” switch was in ACCESSORY or ON mode before the 12-volt
battery was discharged, the audio system and/or air conditioning system
may operate when the 12-volt battery is reconnected.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
Page 524 of 596
5248-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)
● (→ P. 487) is shown on the multi-information display.
● The hybrid system overhe at warning message (→P. 490) is shown
on the multi-information display.
● Steam comes out from under the hood.
■If is shown on the multi-information display
Stop the vehicle in a safe place and turn off the air conditioning
system, and then stop the hybrid system.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks.Radiator
Cooling fan
If a large amount of coolant
leaks, immediately contact
your Toyota dealer.
If your vehicle overheats
The following may indicate that your vehicle is overheating.
Correction procedures
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Page 525 of 596
5258-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.Reservoir
“FULL” line
“LOW” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fan operates and to check for
coolant leaks from th e radiator or hoses.
The fan operates when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fan is operating by checking \
the
fan sound and air flow. If it is difficult to check these, turn the air condi-
tioning system on and off repeatedly.
(The fan may not operate in freezing temperatures.)
If the fan is not operating:
Stop the hybrid system immediately and contact your Toyota
dealer.
If the fan is operating:
Have the vehicle inspected at the nearest Toyota dealer.
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Page 526 of 596
5268-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)■
If the hybrid system overheat warning message is shown on
the multi-information display
Stop the vehicle in a safe place.
Stop the hybrid system and carefully lift the hood.
After the hybrid system has
cooled down, inspect the
hoses and radiator core
(radiator) for any leaks.Radiator
Cooling fan
If a large amount of coolant
leaks, immediately contact
your Toyota dealer.
The coolant level is satisfac-
tory if it is between the “F”
and “L” lines on the reservoir.Reservoir
“F” line
“L” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and chec k for the multi-information dis-
play.
If the message does not disappear:
Stop the hybrid system and contact your Toyota dealer.
If the message is not displayed:
Have the vehicle inspected at the nearest Toyota dealer.
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Page 527 of 596

5278-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
WARNING
■To prevent an accident or injury when inspecting under the hood of
your vehicle
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot, caus-
ing serious injuries such as burns.
● After the hybrid system has been turned off, check that on the
multi-information display and the “READY” indicator are off.
When the hybrid system is operating, the gasoline engine may automati-
cally start, or the cooling fan may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fan,
which may lead to fingers or clothing (especially a tie, a scarf or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the radiator cap while the hybrid system and radiator are
hot.
Serious injuries, such as burns, may result from hot coolant and steam
released under pressure.
NOTICE
■When adding engine/power control unit coolant
Wait until the hybrid system has cooled down before adding engine/power
control unit coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot hybrid sys-
tem too quickly can cause damage to the hybrid system.
■ To prevent damage to the cooling system
Observe the following precautions:
● Avoid contaminating the coolant with foreign matter (such as sand or dust
etc.).
● Do not use any coolant additive.
Page 528 of 596

5288-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)
Shift the shift lever to P and set the parking brake. Stop the hybrid
system.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires to help
provide traction.
Restart the hybrid system.
Shift the shift lever to the D or R position and carefully apply the
accelerator to free the vehicle.
■ When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC.
WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
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Page 535 of 596

5359-1. Specifications
9
Vehicle specifications
PRIUS c_U (OM52J11U)
*: The engine oil capacity is a reference quantity to be used when changingthe engine oil. Warm up the engine and turn off the hybrid system, wait
more than 5 minutes, and check the oil level on the dipstick.
■
Engine oil selection
“Toyota Genuine Motor Oil” is us ed in your Toyota vehicle. Use
Toyota approved “Toyota Genuine Motor Oil” or equivalent to satisfy
the following grade and viscosity.
Oil grade: ILSAC GF-5 multigrade engine oil
Recommended viscosity: SAE 0W-20
SAE 0W-20 is the best choice
for good fuel economy and
good starting in cold weather.
If SAE 0W-20 is not available,
SAE 5W-20 oil may be used.
However, it must be replaced
with SAE 0W-20 at the next oil
change.
Hybrid battery (traction battery)
Type Nickel-metal hydride battery
Voltage7.2 V/module
Capacity 6.5 Ah (3HR)
Quantity20 modules
Overall voltage 144 V
Lubrication system
Oil capacity (Drain and
refill ⎯ reference
*)
With filter
Without filter 3.9 qt. (3.7 L, 3.3 Imp. qt.)
3.6 qt. (3.4 L, 3.0 Imp. qt.)
Outside temperature