Page 499 of 596
4998-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
⎯⎯
Power was turned off due to the
automatic power off function.
→Next time when starting
the hybrid system,
increase the engine speed
slightly and maintain that
level for approximately 5
minutes to recharge the
12-volt-battery.
Once⎯
The electronic key has a low
battery.
→Replace the electronic key
battery. ( →P. 448)
Once⎯
The driver's door was opened
and closed with the “POWER”
switch turned off and then the
“POWER” switch was put in
ACCESSORY mode twice with-
out the hybrid system being
started.
→Press the “POWER”
switch while depressing
the brake pedal.
During a hybrid system starting
procedure in the event that the
electronic key was not function-
ing properly
(→P. 516), the “POWER” switch
was touched with the electronic
key.
→ Press the “POWER”
switch within 10 seconds
of the buzzer sounding.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
Page 501 of 596
5018-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
●Stop the vehicle in a safe pl ace on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers. ( →P. 466)
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: →P. 432
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short dist ance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Page 503 of 596

5038-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off the
jack, leading to death or serious injury.
●
Do not use the tire jack for any purpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under the vehicle while it is supported
by the jack.
●Do not start or run the hybrid system while your vehicle is supported by
the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●When lowering the vehicle, make su re that there is no-one near the
vehicle. If there are people nearby, warn them vocally before lowering.
Page 514 of 596

5148-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)
One of the following may be the cause of the problem:
●Vehicles with a smart key system: The electronic key may not be
functioning properly. ( →P. 516)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( →P. 217)
● Vehicles with immobilizer syst em: There may be a malfunction in
the immobilizer system. ( →P. 8 4 )
● There may be a malfunction in the steering lock system.
● Vehicles with a smart key system : The hybrid system may be mal-
functioning due to an electrical problem such as an open circuit or a
blown fuse. However, depending on the type of malfunction, an
interim measure is available to start the hybrid system. (→P. 515)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( →P. 518)
● The 12-volt battery terminal connections may be loose or corroded.
(→ P. 428)
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( →P. 184, 188)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 515 of 596

5158-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 518)
● One or both of the 12-volt batter y terminals may be disconnected.
( → P. 428)
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the “POWER”
switch is functioning normally.
Do not use this starting procedure except in case of emergency.
Set the parking brake.
Shift the shift lever to P.
Turn the “POWER” switch to ACCESSORY mode.
Press and hold the “POWER” switch for about 15 seconds.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
The interior lights and headlight s do not turn on, or the horn
does not sound.
Emergency start function (vehicles with a smart key system)
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2
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4
Page 516 of 596

5168-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)
Use the mechanical key (→P.
121) in order to perform the fol-
lowing operations (driver’s door
only):
Unlocks the doors
Locks all the doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
“POWER” switch.
When the electronic key is
detected, a buzzer sounds and the
“POWER” switch will turn to ON
mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
If the electronic key do es not operate prop-
erly (vehicles with a smart key system)
If communication between the electronic key and vehicle is
interrupted (→P. 142) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the hybrid system can be started by follow-
ing the procedure below.
Locking and unlocking the doors
1
2
Starting the hybrid system
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2
Page 517 of 596

5178-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the “POWER” switch.
In the event that the “P OWER” switch still cannot be operated, contact
your Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 448)
■ Changing “POWER” switch modes
Release the brake pedal and press the “POWER” switch in above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( →P. 189)
■ If the doors cannot be locked or unlocked by the smart key system
Lock and unlock the doors by the mechanical key or wireless remote contr\
ol.
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features →P. 556)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 141)
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4
3
Page 518 of 596
5188-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Open the hood and remove the
fuse box cover.
Push the tab in and lift the cover
off.
Open the exclusive jump start-
ing terminal cover.
Push the tab in and open the cover.
If the vehicle 12-volt battery is discharged
The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
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