Page 605 of 720

6058-2. Steps to take in an emergency
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When trouble arises
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing hooks. This should only be attempted on hard surfaced roads
for at most 80 km (50 miles) at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Securely attach cables or
chains to the towing hooks.
Take care not to damage the vehi-
cle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position
(vehicles without smart entry & start system) or IGNITION ON mode (vehi-
cles with smart entry & start system).
Vehicles with Stop & Start system:
Before towing the vehicle, turn the engine switch to the “LOCK” position
(vehicles without smart entry & start system) or off (vehicles with smart
entry & start system) once, and then start the engine.
4WD models: Turn the front-wheel drive control switch to H2.
( P. 363)
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted (automatic transmission):
P. 2 8 2
Emergency towing
Emergency towing procedure
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6118-2. Steps to take in an emergency
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When trouble arises
Malfunction indicator lamp (warning buzzer)
Indicates the followings if the warning light comes on or
flashes:
• Malfunction in the emission control system. (if equipped)
• Malfunction in the electronic engine control system.
• Malfunction in the electronic automatic transmission
control system. (if equipped)
• The boost pressure in the turbocharger is abnormally
high.*2 (diesel engine)
• Malfunction in DPF system. (if equipped)
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The seat belt pretensioner system (if equipped) or
• The front passenger occupant classification system (if
equipped);
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
ABS warning light
Indicates a malfunction in:
• The ABS; or
• The brake assist system (vehicles with VSC system)
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Slip indicator (if equipped)
Indicates a malfunction in:
• The VSC system (if equipped);
• Trailer sway control system (if equipped);
• The TRC/A-TRC system (if equipped);
• The hill-start assist control system (if equipped); or
• The downhill assist control system (if equipped)
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
The light will flash when any of the above systems other
than the hill-start assist control system are operating.
Warning lightWarning light/Details/Actions
Page 623 of 720

6238-2. Steps to take in an emergency
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When trouble arises
■If a message that indicates the need for the shift lever operation is
shown
To prevent the shift lever from being operated incorrectly or the vehicle from
moving unexpectedly, a message that requires shifting the shift lever may be
shown on the multi-information display. In that case, follow the instruction of
the message and shift the shift lever.
■ If “SEE OWNER’S MANUAL”/“See owner’s manual” is shown on the
multi-information display
● If the following messages are shown, follow the instructions accordingly.
• “TRANSMISSION FLUID TEMP HIGH”/“Transmission fluid temp high”
( P. 283)
• “WATER ACCUMULATION IN FUEL FILTER”/“Water accumulation in
fuel filter” ( P. 560)
• “AdBlue LEVEL LOW FILL UP AdBlue IN 2400 km”/“AdBlue level low Fill
up AdBlue in 2400 km” ( P. 562)
• “AdBlue LEVEL LOW NO START IN 800 km! FILL UP AdBlue”/“AdBlue
level low No start in 800 km! Fill up AdBlue” ( P. 5 6 2 )
• “AdBlue EMPTY UNABLE TO RESTART ENGINE FILL UP AdBlue”/
“AdBlue empty Unable to restart engine Fill up AdBlue” ( P. 562)
● If “SMART ENTRY & START SYSTEM MALFUNCTION”/“Smart entry &
start system malfunction” is shown, this may be a malfunction.
Immediately have the vehicle inspected by any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer.
● If “Low oil pressure Stop in a safe place” is shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a safe place and contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Continuing to drive the vehicle may be dangerous.
■ If “VISIT YOUR DEALER”/“Visit your dealer” is shown on the multi-infor-
mation display
The system or part shown on the multi- information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer immediately.
■ Warning buzzer
In some cases, the buzzer may not be heard due to being in a noisy location
or audio sound.
Page 625 of 720
6258-2. Steps to take in an emergency
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When trouble arises
If you have a flat tire
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P (automatic transmission) or R (manual
transmission).
● Stop the engine.
● Turn on the emergency flashers. (P. 600)
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P. 5 6 6
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Location of the spare tire
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6438-2. Steps to take in an emergency
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When trouble arises
One of the following may be the cause of the problem:
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. (P. 648)
● There may be a malfunction in the steering lock system. (vehicles
with smart entry & start system)
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally.
Set the parking brake.
Shift the shift lever to P (automatic transmission) or N (manual
transmission).
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal and clutch pedal (manual transmission)
firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by your any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with smart entry & start sys-
tem)
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Page 645 of 720
6458-2. Steps to take in an emergency
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When trouble arises
Automatic transmission
Ensure that the shift lever is in P and depress the brake pedal.
Touch the area behind the lock
button and unlock button on the
electronic key to the engine
switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart entry & start sys-
tem is deactivated in customization
setting, the engine switch will turn
to ACCESSORY mode.
Firmly depress the brake pedal.
A message indicating how to start the engine will be displayed on the
multi-information display.
Press the engine switch.
In the event that the engine still cannot be started, contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
Starting the engine
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Page 646 of 720
6468-2. Steps to take in an emergency
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Manual transmission
Ensure that the shift lever is in N and depress the clutch pedal.
Touch the area behind the lock
button and unlock button on the
electronic key to the engine
switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart entry & start sys-
tem is deactivated in customization
setting, the engine switch will turn
to ACCESSORY mode.
Firmly depress the clutch pedal.
A message indicating how to start the engine will be displayed on the
multi-information display.
Press the engine switch.
In the event that the engine still cannot be started, contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
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Page 647 of 720

6478-2. Steps to take in an emergency
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When trouble arises
■Stopping the engine
Shift the shift lever to P (automatic transmission) or N (manual transmission)
and press the engine switch as you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 575)
■ Alarm (vehicles with alarm for Kazakhstan, Armenia, Georgia,
Turkmenistan and Morocco)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered.
■ Changing engine switch modes
Release the brake pedal (automatic transmission) or clutch pedal (manual
transmission) and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed. ( P. 272)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 695)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 185)
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