708
HIGHLANDER_U (OM0E017U)
What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. ( →P. 1 1 1 )
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. (→P. 114)
●Is the key battery weak or depleted? ( →P. 549)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( →P. 222)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. ( →P. 111, 144)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 120)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
710What to do if... (Troubleshooting)
HIGHLANDER_U (OM0E017U)
●Vehicles without a smart key system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position. (→P. 231)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in IGNITION ON mode. ( →P. 231)
●Vehicles without a smart key system:
It is locked to prevent theft of the vehicle if the key is pulled from the engine
switch. (→P. 219)
●Vehicles with a smart key system:
It is locked automatically to prevent theft of the vehicle. ( →P. 224)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( →P. 173)
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be turned after the engine is
stopped
The windows do not open or close by operating the power
window switches
711What to do if... (Troubleshooting)
HIGHLANDER_U (OM0E017U)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or IGNITION ON mode (the engine is not running) for a period of
time. (→P. 223)
●The seat belt reminder light is flashing
Are the driver and the passengers wearing the seat belts? ( →P. 582)
●The parking brake indicator is on
Is the parking brake released? (→P. 234)
Depending on the situation, other types of warning buzzer may also sound.
( →P. 581, 591)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. ( →P. 82)
Vehicles without a smart key system:
To stop the alarm, turn the engine switch to the “ON” position or start the
engine.
Vehicles with a smart key system:
To stop the alarm, turn the engine switch to IGNITION ON mode or start the
engine.
The engine switch is tu rned off automatically
(vehicles with a smart key system)
A warning buzzer sounds during driving
An alarm is activated and the horn sounds
(vehicles with an alarm)
719Alphabetical index
HIGHLANDER_U (OM0E017U)
Engine....................................... 653“ACC” position ...................... 218
ACCESSORY mode ............. 222
Compartment ........................ 519
Engine switch................ 218, 221
Hood ..................................... 516
How to start the engine......................... 218, 221
Identification number ............ 652
If the engine will not start ...... 633
Ignition switch (engine switch) ........... 218, 221
Overheating .......................... 644
Engine coolant ......................... 524
Capacity ................................ 656
Checking ............................... 524
Preparing and checking before winter....................... 339
Engine coolant temperature gauge........................................ 92
Engine immobilizer system ...... 80
Engine oil ................................. 521 Capacity ................................ 654
Checking ............................... 521
Oil pressure warning
message ............................. 598
Preparing and checking
before winter....................... 339
Engine switch .................. 218, 221
Enhanced VSC ......................... 331 Entune Audio ........................... 351
Audio input............................ 355
AUX port/
USB port............................. 355
CD player.............................. 369
iPod ...................................... 375
MP3/WMA disc ..................... 369
Optimal use .......................... 366
Portable music player ........... 383
Radio .................................... 367
Steering wheel audio
switch ................................. 354
USB memory ........................ 379
Entune Audio Plus
*
Entune Premium Audio*
EPS (Electric Power Steering) ..... 332
Function ................................ 332
Warning light......................... 582
Event data recorder (EDR)........ 10
*: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”
721Alphabetical index
HIGHLANDER_U (OM0E017U)
Hands-free system (for cellular phone)
*............. 384
Head restraints ........................ 162
Headlights ................................ 235 Automatic High Beam
system ......... ....................... 235
Light switch ........................... 235
Replacing light bulbs............. 556
Wattage ................................ 663
Heaters Front automatic air
conditioning system ............ 442
Front manual air conditioning system ......... ....................... 436
Heated steering wheel .......... 456
Outside rear view mirrors ........................ 438, 444
Rear automatic air conditioning system ............ 452
Rear manual air conditioning
system ......... ....................... 449
Seat heaters ......................... 456
Hill-start assist control............ 331
Hood ......................................... 516
Open ..................................... 516
Hooks Cargo hooks ......................... 467
Coat hooks............................ 479
Grocery bag hooks ............... 467
Retaining hooks (floor mat)..... 26
Horn .......................................... 166 I/M test ...................................... 513
Identification ............................ 651
Engine .................................. 652
Vehicle .................................. 651
Ignition switch
(engine switch) .............. 218, 221
Illuminated entry system ........ 459
Immobilizer system ................... 80
Indicators ................................... 89
Initialization Maintenance ......................... 508
Moon roof ............................. 178
Panoramic moon roof ........... 182
Power back door................... 129
Power windows..................... 174
Tire pressure warning system .... .............. 534
Inside rear view mirror ............ 168
Interior lights ........................... 458 Switch ................................... 458
Wattage ................................ 663
Intuitive parking assist
*
Jack Positioning the jack............... 518
Vehicle-equipped jack .......... 609
Jack handle .............................. 609
Jam protection function Moon roof ............................. 177
Panoramic moon roof ........... 182
Power back door................... 128
Power windows..................... 173
HI
J
*: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”
728Alphabetical index
HIGHLANDER_U (OM0E017U)
SwitchesAll-wheel drive lock
switch ................................. 330
Audio remote control switches.............................. 354
Automatic High Beam switch ................................. 239
Back door opener switch ...... 124
Door lock switch.................... 119
Driving position memory switches.............................. 158
Dynamic radar cruise control switch...................... 285
Emergency flashers switch ... 572
Engine switch................ 218, 221
Fog light switch ..................... 243
Garage door opener
switches.............................. 481
Heated steering wheel switch ................................. 456
Ignition switch ............... 218, 221
Intuitive parking assist
*
LDA (Lane Departure Alert with steering control)
switch ................................ 278
Light switches ....................... 235
Meter control switches ............ 96
Moon roof switches ............... 176 Outside rear view mirror
switches ............................. 170
Panoramic moon roof switches ............................. 180
Power back door main
switch ................................. 126
Power back door opener and closer switch................ 123
Power door lock switch ......... 119
Power window switch ........... 172
Rear window and outside rear view mirror
defoggers switch ........ 438, 444
Rear window wiper and
washer switch..................... 248
Seat heater switches ............ 456
Seat ventilator switches ........ 456
“SNOW” button ..................... 228
“SOS” button......................... 488
Stop & Start cancel switch .... 298
Talk switch ............................ 429
Telephone switches .............. 410
Tire pressure warning reset switch ........................ 534
Vehicle-to-vehicle distance switch ................................. 285
VSC OFF switch ................... 333
Window lock switch .............. 173
Windshield wiper and washer switch..................... 244