2017 TOYOTA HIGHLANDER phone

4215-9. Bluetooth® phone
5
Audio system
HIGHLANDER_U (OM0E017U)
If there is a problem with the hands-free system or a Bluetooth®
device, first check the table below.
When using the hands-free system with a Bluetooth® device
What to do if... (Troubleshooting)
The hands-free system or Bluetooth® device does not work.
The connected device may not be a compatible Bluetooth® cellular phone.
→ For a list of specific devices whic h operation has been confirmed
on this system, check with your To yota dealer or the following web-
site: http://www.toyota.com/entune.html
The Bluetooth® version of the connected cellular phone may be older than
the specified version.
→ Use a cellular phone with Bluetooth
® version 2.0 or higher (recom-
mended: Ver. 3.0 with EDR or higher). ( →P. 425)

4225-9. Bluetooth® phone
HIGHLANDER_U (OM0E017U)
When registering/connecting a cellular phone
When making/receiving a call
A cellular phone cannot be registered.
An incorrect passcode was entered on the cellular phone.
→Enter the correct passcode on the cellular phone.
The registration operation has not been completed on the cellular phone
side.
→Complete the registration operation on the cellular phone (approve
registration on the phone).
Old registration information remains on either this system or the cellular
phone.
→Delete the existing registration information from both this system
and the cellular phone, then regist er the cellular phone you wish to
connect to this system. ( →P. 391)
A Bluetooth® connection cannot be made.
Another Bluetooth® device is already connected.
→ Manually connect the cellular phone you wish to use to this sys-
tem. ( →P. 393)
Bluetooth® function is not enabled on the cellular phone.
→ Enable the Bluetooth® function on the cellular phone.
“Please check your device settings.” message is displayed.
Bluetooth® function is not enabled on the cellular phone.
→ Enable the Bluetooth® function on the cellular phone.
Old registration information remains on either this system or the cellular
phone.
→Delete the existing registration information from both this system
and the cellular phone, then regist er the cellular phone you wish to
connect to this system. ( →P. 391)
A call cannot be made/received.
Your vehicle is in a “Out of cellular service area. Please try again later.”
area.
→ Move to where “Out of cellular ser vice area. Please try again later.”
no longer appears on the display.

4235-9. Bluetooth® phone
5
Audio system
HIGHLANDER_U (OM0E017U)
When using the phonebook
When using the Bluetooth® message function
Phonebook data cannot be transferred manually/automatically.
The profile version of the connected cellular phone may not be compatible
with transferring phonebook data.
→For a list of specific devices whic h operation has been confirmed
on this system, check with your To yota dealer or the following web-
site: http://www.toyota.com/entune.html
Automatic phonebook transfer function on this system is set to off.
→ Set automatic phonebook transfer function on this system to on.
( → P. 412)
Passcode has not been entered on the cellular phone.
→ Enter the passcode on the cellular pho ne if requested (default pass-
code: 1234).
Transfer operation on the cellular phone has not completed.
→ Complete transfer operation on the cellular phone (approve trans-
fer operation on the phone).
Phonebook data cannot be edited.
Automatic phonebook transfer function on this system is set to on.
→ Set automatic phonebook transfer function on this system to off.
( → P. 412)
Messages cannot be viewed.
Message transfer is not enabled on the cellular phone.
→ Enable message transfer on the cellular phone (approve message
transfer on the phone).
Automatic transfer function on this system is set to off.
→ Set automatic transfer functi on on this system to on. (→P. 419)
New message notifications are not displayed.
Notification of SMS/MMS/E-mail reception on this system is set to off.
→Set notification of SMS/MMS/E-mail reception on this system to on.
(→ P. 419)
Automatic message transfer function is not enabled on the cellular phone.
→ Enable automatic transfer fu nction on the cellular phone.

4245-9. Bluetooth® phone
HIGHLANDER_U (OM0E017U)
In other situations
Even though all conceivable measures have been taken, the symptom sta-
tus does not change.
The cellular phone is not close enough to this system.
→Bring the cellular phone closer to this system.
The cellular phone is the most likely cause of the symptom.
→Turn the cellular phone off, remo ve and reinstall the battery pack,
and then restart the cellular phone.
→ Enable the cellular phone’s Bluetooth
® connection.
→ Stop the cellular phone’s security software and close all applica-
tions.
→ Before using an appli cation installed on the cellular phone, care-
fully check its source and how its operation might affect this sys-
tem.

425
5
Audio system
HIGHLANDER_U (OM0E017U)
5-10. Bluetooth®
■When using the Bluetooth® audio system
● In the following conditions, the system may not function.
• If the portable audio player is turned off
• If the portable audio player is not connected
• If the portable audio player’s battery is low
● There may be a delay if a cellular phone connection is made during
Bluetooth
® audio play.
● Depending on the type of portable audio player that is connected to the \
sys-
tem, operation may differ slightly and certain functions may not be available.
■ When using the hands-free system
●Entune Audio is muted when making a call.
● If both parties speak at the same time, it may be difficult to hear.
● If the received call volume is overly loud, an echo may be heard.
If the Bluetooth
® phone is too close to the system, quality of the sound may
deteriorate and connection status may deteriorate.
● In the following circumstances, it may be difficult to hear the other party:
• When driving on unpaved roads
• When driving at high speeds
• If a roof or window is open
• If the air conditioning is blowing directly on the microphone
• If there is interference from the network of the cellular phone
■ Conditions under which th e system will not operate
● If using a cellular phone that does not support Bluetooth
®
●If the cellular phone is turned off
● If you are outside of cellular phone service coverage
● If the cellular phone is not connected
● If the cellular phone’s battery is low
● When outgoing calls are controlled, due to heavy traffic on telephone lines,
etc.
● When the cellular phone itself cannot be used
● When transferring contact data from the cellular phone
Bluetooth®

4265-10. Bluetooth®
HIGHLANDER_U (OM0E017U)■
Bluetooth
® antenna
The antenna is built into the display.
If the portable audio player is behind the seat or in the glove box or console
box, or is touching or covered by metal objects, the connection status may
deteriorate.
If the cellular phone is behind the seat or in the console box, or touching or
covered by metal objects, the connection status may deteriorate.
■ Battery charge/signal status
●This display may not correspond exactly with the portable audio player or
cellular phone itself.
● This system does not have a charging function.
● The portable audio player or cellular phone battery will be depleted quickly
when the device is connected to Bluetooth
®.
■ When using the Bluetooth
® audio and hands-free system at the same
time
The following problems may occur.
● The Bluetooth
® audio connection may be interrupted.
● Noise may be heard during Bluetooth
® audio playback.
■ About the contact in this system
The following data is stored for every registered cellular phone. When
another phone is connecting, you cannot read the registered data.
●Contact data
● Call history
● Favorite
● Message
When removing a Bluetooth
® phone from the system, the above-mentioned
data is also deleted.

4275-10. Bluetooth®
5
Audio system
HIGHLANDER_U (OM0E017U)■
Compatible models
The Bluetooth
® audio system supports portable audio players with the follow-
ing specifications
● Bluetooth
® specifications:
Ver. 2.0, or higher (Recommended: Ver. 3.0+EDR or higher)
● Profiles:
• A2DP (Advanced Audio Distribution Profile) Ver. 1.0, or higher
(Recommended: Ver. 1.2 or higher)
This is a profile to transmit stereo audio or high quality sound to Entune
Audio.
• AVRCP (Audio/Video Remote Control Profile) Ver. 1.0 or higher (Recommended: Ver. 1.4 or higher)
This is a profile to allow remote control the A/V equipment.
However, please note that some functions may be limited depending on the
type of portable audio player connected.
The hands-free system supports cellular phones with the following specifica-
tions.
● Bluetooth
® specification:
Ver. 2.0 or higher (Recommended: Ver. 3.0+EDR or higher)
● Profiles:
• HFP (Hands Free Profile) Ver. 1.0 or higher (Recommended: Ver. 1.6 or
higher)
This is a profile to allow hands-free phone calls using a cellular phone or
head set. It has outgoing and incoming call functions.
• OPP (Object Push Profile) Ver. 1. 1 or higher (Recommended: Ver. 1.2)
This is a profile to transfer contact data. When a Bluetooth
® compatible
cellular phone has both PBAP and OPP, OPP cannot be used.
• PBAP (Phone Book Access Profile ) Ver. 1.0 or higher (Recommended:
Ver. 1.1)
This is a profile to transfer contact data.
• MAP (Message Access Profile) Ver.1.0 or higher This is a profile to using phone message.
If the cellular phone does not support HFP, you cannot register it with the
hands-free system. OPP, PBAP or MAP services must be selected individu-
ally.

4285-10. Bluetooth®
HIGHLANDER_U (OM0E017U)■
Reconnecting the portable audio player
If the portable audio player is disconnected due to poor reception, the system
automatically reconnects the portable audio player.
If you have switched off the portable audio player yourself, follow the instruc-
tions below to reconnect:
●Select the portable audio player again
● Enter the portable audio player
■ When you sell your car
Be sure to delete your personal data. ( →P. 359)
WARNING
■While driving
Do not use the portable audio player, cellular phone or connect a device to
the Bluetooth
® system.
■ Caution regarding interfer ence with electronic devices
● Your audio unit is fitted with Bluetooth
® antennas. People with implantable
cardiac pacemakers, cardiac resynchronization therapy-pacemakers or
implantable cardioverter defibrillators should maintain a reasonable dis-
tance between themselves and the Bluetooth
® antennas. The radio waves
may affect the operation of such devices.
● Before using Bluetooth
® devices, users of any electrical medical device
other than implantable cardiac pacemakers, cardiac resynchronization
therapy-pacemakers or implantable cardioverter defibrillators should con\
-
sult the manufacturer of the device for information about its operation
under the influence of radio waves. Radio waves could have unexpected
effects on the operation of such medical devices.
NOTICE
■ When leaving the vehicle
Do not leave your portable audio player or cellular phone in the vehicle. The
inside of the vehicle may become hot, causing damage to the portable
audio player or cellular phone.