Page 603 of 732

6038-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM0E017U)
After taking the specified steps to correct the suspected problem,
check that the warning message and light go off.
Have the malfunction repaired immediately. (vehicles with a
smart key system)
Interior buzzerExterior buzzerWarning messageDetails/Actions
Con-
tinu-
ous ⎯ The driver’s door was opened
when the shift lever was not in
P and the engine switch was
not turned off.
→
Shift the shift lever to P.
Con-
tinu-
ousContin-
uous
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was not in P and the
engine switch was not turned
off.
→Shift the shift lever to P.
→ Bring the electronic key
back into the vehicle.
OnceContin-
uous
An attempt was made to exit
the vehicle with the electronic
key and lock the doors without
first turning the engine switch
off when the shift lever was in P.
→Turn the engine switch off
and lock the doors again.
(Flashes)
(Displayed alternately)
(Flashes)
(Displayed alternately)
(Flashes)
Page 636 of 732
6368-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal.
Check that and a message are shown on the multi-information dis-
play.
Press the engine switch.
In the event that the engine still ca nnot be started, contact your Toyota
dealer.
Starting the engine
1
2
3
4
Page 637 of 732

6378-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM0E017U)
■Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 549)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed. ( →P. 222)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features →P. 680)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 143)
WARNING
■ When using the mechanical key an d operating the power windows or
moon roof
Operate the power window or moon roof after checking to make sure that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window or moon
roof.
3
Page 645 of 732

6458-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM0E017U)
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the engine and turn the air conditioning system on to check
that the radiator cooling fans oper ate and to check for coolant leaks
from the radiator or hoses.
The fans operate when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fans are operating by checking the
fan sound and air flow. If it is difficult to check these, turn the air condition-
ing system on and off repeatedly. (The fans may not operate in freezing
temperatures.)
If the fans are not operating:
Stop the engine immediately and contact your Toyota dealer.
If the fans are operating:
Have the vehicle in spected at the nearest Toyota dealer.
5
WARNING
■When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
● Keep hands and clothing (especially a tie, a scarf or a muffler) away from
the fans and belts.
● Do not loosen the radiator cap and the coolant reservoir cap while the
engine and radiator are hot.
6
7
Page 654 of 732

6549-1. Specifications
HIGHLANDER_U (OM0E017U)
*: The engine oil capacity is a reference quantity to be used when changingthe engine oil. Warm up and turn off the engine, wait more than 5 minutes,
and check the oil level on the dipstick.
■
Engine oil selection
“Toyota Genuine Motor Oil” is us ed in your Toyota vehicle. Use
Toyota approved “Toyota Genuine Motor Oil” or equivalent to satisfy
the following grade and viscosity.
Oil grade: ILSAC GF-5 multigrade engine oil
Recommended viscosity: SAE 0W-20
SAE 0W-20 is the best choice
for good fuel economy and
good starting in cold weather.
If SAE 0W-20 is not available,
SAE 5W-20 oil may be used.
However, it must be replaced
with SAE 0W-20 at the next oil
change.
Lubrication system
Oil capacity
(Drain and refill ⎯ reference
*)
With filter
2.7 L 4-cylinder (1AR-FE) engine
4.6 qt. (4.4 L, 3.9 Imp. qt.)
3.5 L V6 (2GR-FKS) engine
5.8 qt. (5.5 L, 4.8 Imp. qt.)
Without filter2.7 L 4-cylinder (1AR-FE) engine
4.2 qt. (4.0 L, 3.5 Imp. qt.)
3.5 L V6 (2GR-FKS) engine
5.6 qt. (5.3 L, 4.7 Imp. qt.)
Outside temperature
Page 657 of 732
6579-1. Specifications
9
Vehicle specifications
HIGHLANDER_U (OM0E017U)
*: The fluid capacity is a reference quantity. If replacement is necessary, contact your Toyota dealer.
Electrical system
Battery
Open voltage at 68 °F
(20° C): 12.3 V or More
If the voltage is lower than the standard value,
charge the battery.
(Voltage is checked 20 minutes after the engine
and all lights are turned off.)
Charging rates5 A max.
Automatic transaxle
Fluid capacity*
2.7 L 4-cylinder (1AR-FE) engine
6.9 qt. (6.5 L, 5.7 Imp. qt.)
3.5 L V6 (2GR-FKS) engine
2WD models:
8.0 qt. (7.58 L, 6.7 Imp. qt.)
AWD models:
8.0 qt. (7.58 L, 6.7 Imp. qt.)
Fluid typeToyota Genuine ATF WS
NOTICE
■ Automatic transmission fluid type
Using automatic transmission fluid other than “Toyota Genuine ATF WS”
may cause deterioration in shift quality, locking up of your transmission
accompanied by vibration, and ultimately damage the automatic transmis-
sion of your vehicle.
Page 708 of 732

708
HIGHLANDER_U (OM0E017U)
What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. ( →P. 1 1 1 )
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. (→P. 114)
●Is the key battery weak or depleted? ( →P. 549)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( →P. 222)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. ( →P. 111, 144)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 120)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
Page 719 of 732

719Alphabetical index
HIGHLANDER_U (OM0E017U)
Engine....................................... 653“ACC” position ...................... 218
ACCESSORY mode ............. 222
Compartment ........................ 519
Engine switch................ 218, 221
Hood ..................................... 516
How to start the engine......................... 218, 221
Identification number ............ 652
If the engine will not start ...... 633
Ignition switch (engine switch) ........... 218, 221
Overheating .......................... 644
Engine coolant ......................... 524
Capacity ................................ 656
Checking ............................... 524
Preparing and checking before winter....................... 339
Engine coolant temperature gauge........................................ 92
Engine immobilizer system ...... 80
Engine oil ................................. 521 Capacity ................................ 654
Checking ............................... 521
Oil pressure warning
message ............................. 598
Preparing and checking
before winter....................... 339
Engine switch .................. 218, 221
Enhanced VSC ......................... 331 Entune Audio ........................... 351
Audio input............................ 355
AUX port/
USB port............................. 355
CD player.............................. 369
iPod ...................................... 375
MP3/WMA disc ..................... 369
Optimal use .......................... 366
Portable music player ........... 383
Radio .................................... 367
Steering wheel audio
switch ................................. 354
USB memory ........................ 379
Entune Audio Plus
*
Entune Premium Audio*
EPS (Electric Power Steering) ..... 332
Function ................................ 332
Warning light......................... 582
Event data recorder (EDR)........ 10
*: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”