HIGHLANDER_U (OM0E017U)
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Audio systemOperating the audio system
6Interior featuresUsage of the interior features, etc.
7Maintenance
and careCaring for your vehicle and maintenance
procedures
8When trouble
arisesWhat to do in case of malfunction or emergency
9Vehicle
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically
7
1
8 7
6
5
4
3
2
9
HIGHLANDER_U (OM0E017U)
10
8-1. Essential informationEmergency flashers .......... 572
If your vehicle has to be stopped in an
emergency ...................... 573
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 575
If you think something is wrong........................... 579
Fuel pump shut off system............................. 580
If a warning light turns on or a warning buzzer
sounds ............................ 581
If a warning message is displayed ..................... 591
If you have a flat tire .......... 608
If the engine will not start ........................... 633
If the electronic key does not operate properly ........ 635
If the vehicle battery is discharged ................... 638
If your vehicle overheats ........................ 644
If the vehicle becomes stuck................................ 647 9-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 650
Fuel information ................. 664
Tire information.................. 667
9-2. Customization Customizable features ........................... 680
9-3. Initialization Items to initialize ................ 692
Reporting safety defects for U.S. owners ........................ 694
Seat belt instructions for Canadian owners
(in French)................................ 695
SRS airbag instructions for Canadian owners
(in French)................................ 698
What to do if... (Troubleshooting) ..................... 708
Alphabetical index ...................... 714
8When trouble arises9Vehicle specifications
10For owners
Index
15Pictorial index
HIGHLANDER_U (OM0E017U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 250
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 250
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 653
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 531
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 660
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 339
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 531
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 608
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 516
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 516
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 654
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 644
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 593
Headlights/daytime running lights
*. . . . . . . . . . . . . . . . . . . P. 235
Daytime running lights
* /parking lights* . . . . . . . . . . . . . . P. 235
Front fog lights
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 243
Front turn signal lights/parking lights
*. . . . . . . . . . . . . . . . P. 233
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 235
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 331
Downhill assist control system
*. . . . . . . . . . . . . . . . . . . . . . . . P. 337
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 235
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 227
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 235
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 233
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 556, Watts: P. 663)
*: If equipped
9
10
11
12
13
14
15
16
17
16Pictorial index
HIGHLANDER_U (OM0E017U)
■Instrument panel
Engine switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 218, 221
Starting the engine/changing the modes . . . . . . . . . . . . . P. 218, 221
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . P. 573
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . P. 633
Warning messages
*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 604
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 227
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 227
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 575
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 231
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 92
Reading the meters/adjusting the meter light . . . . . . . . . . . . . . P. 92
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 86
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 581
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 95
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 95
When a warning message or indicator is displayed . . . . . . . . . P. 591
1
2
3
17Pictorial index
HIGHLANDER_U (OM0E017U)Parking brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 340
Warning buzzer/message . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 591
Turn signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 233
Headlight switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 235
Headlights/tail lights/daytime running lights . . . . . . . . . . . . . . . P. 235
Front fog lights
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 243
Wiper and washer switch . . . . . . . . . . . . . . . . . . . . . . . P. 244, 248
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244, 248
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 530
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 600
Emergency flasher switch . . . . . . . . . . . . . . . . . . . . . . . . . . P. 572
Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 516
Tilt and telescopic steering lock release lever . . . . . . . . . . P. 166
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 166
Manual air conditioning system
*1 . . . . . . . . . . . . . . . . . . . . P. 436
Automatic air conditioning system
*1 . . . . . . . . . . . . . . . . . P. 442
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 436, 442
Rear window defogger . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 438, 444
Entune Audio
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 351
Entune Audio Plus
*1, 2
Entune Premium Audio*1, 2
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 471
Power back door main switch
*1. . . . . . . . . . . . . . . . . . . . . . P. 126
Fuel filler door opener switch . . . . . . . . . . . . . . . . . . . . . . . . P. 252
*1: If equipped
*2: For vehicles with Entune Premium Audio or Entune Audio Plus, refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
4
5
6
7
8
9
10
11
12
13
14
381-1. For safe use
HIGHLANDER_U (OM0E017U)
WARNING
■When children are in the vehicle
Do not allow children to play with the seat belt. If the seat belt becomes
twisted around a child’s neck, it may lead to choking or other serious injuries
that could result in death.
If this occurs and the buckle cannot be unfastened, scissors should be used
to cut the belt.
■ Seat belt pretensioners (front seats)
If the pretensioner has activated, the SRS warning light will come on. In that
case, the seat belt cannot be used again and must be replaced at your
Toyota dealer.
■ Adjustable shoulder anchor (front seats)
Always make sure the shoulder belt is positioned across the center of your
shoulder. The belt should be kept away from your neck, but not falling off
your shoulder. Failure to do so could reduce the amount of protection in an
accident and cause death or serious injuries in the event of a sudden stop,
sudden swerve or accident. ( →P. 33)
■ Seat belt damage and wear
● Do not damage the seat belts by allowing the belt, plate, or buckle to be
jammed in the door.
● Inspect the seat belt system periodically. Check for cuts, fraying, and loose
parts. Do not use a damaged seat belt until it is replaced. Damaged seat
belts cannot protect an occupant from death or serious injury.
● Ensure that the belt and plate are locked and the belt is not twisted.
If the seat belt does not function correctly, immediately contact your Toyota
dealer.
● Replace the seat assembly, including the belts, if your vehicle has been
involved in a serious accident, even if there is no obvious damage.
● Do not attempt to install, remove, modify, disassemble or dispose of the
seat belts. Have any necessary repairs carried out by your Toyota dealer.
Inappropriate handling may lead to incorrect operation.
421-1. For safe use
HIGHLANDER_U (OM0E017U)
SRS airbag system components
Front passenger airbag
Curtain shield airbags
Side impact sensors (front
doors)
“AIR BAG ON” and “AIR BAG
OFF” indicator lights
Seat belt pretensioners and
force limiters
Side airbags
Seat cushion airbag
SRS warning light
Driver airbagSide impact sensors (rear)
Front passenger’s seat belt
buckle switch
Driver’s seat position sensor
Driver’s seat belt buckle
switch
Driver’s knee airbag
Front passenger occupant
classification system (ECU
and sensors)
Front impact sensors
Airbag sensor assembly1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
431-1. For safe use
1
For safety and security
HIGHLANDER_U (OM0E017U)
Your vehicle is equipped with ADVANCED AIRBAGS designed based
on the US motor vehicle safety standards (FMVSS208). The airbag
sensor assembly (ECU ) controls airbag deployment based on infor-
mation obtained from the sensors et c. shown in the system compo-
nents diagram above. This informat ion includes crash severity and
occupant information. As the airbags deploy, a chemical reaction in
the inflators quickly fills the airbag s with non-toxic gas to help restrain
the motion of the occupants.
WARNING
■ SRS airbag precautions
Observe the following precautions regarding the SRS airbags.
Failure to do so may cause death or serious injury.
● The driver and all passengers in the vehicle must wear their seat belts
properly.
The SRS airbags are supplemental devices to be used with the seat belts.
● The SRS driver airbag deploys with considerable force, and can cause
death or serious injury especially if the driver is very close to the airbag.
The National Highway Traffic Safety Administration (NHTSA) advises:
Since the risk zone for the driver’s airbag is the first 2 - 3 in. (50 - 75 mm)
of inflation, placing yourself 10 in. (250 mm) from your driver airbag pro-
vides you with a clear margin of safety. This distance is measured from
the center of the steering wheel to your breastbone. If you sit less than 10
in. (250 mm) away now, you can change your driving position in several
ways:
• Move your seat to the rear as far as you can while still reaching the ped- als comfortably.
• Slightly recline the back of the seat.
Although vehicle designs vary, many drivers can achieve the 10 in. (250
mm) distance, even with the driver seat all the way forward, simply by
reclining the back of the seat somewhat. If reclining the back of your
seat makes it hard to see the road, raise yourself by using a firm, non-
slippery cushion, or raise the seat if your vehicle has that feature.
• If your steering wheel is adjustable, tilt it downward. This points the air-
bag toward your chest instead of your head and neck.
The seat should be adjusted as recommended by NHTSA above, while
still maintaining control of the foot pedals, steering wheel, and your v\
iew
of the instrument panel controls.