2017 TOYOTA HIGHLANDER ad blue

286
2. SETUP
HIGHLANDER_Navi_U
■EDITING THE CONTACT IN A DIF-
FERENT WAY (FROM THE “Contact
Details” SCREEN)
1Display the phone top screen.
(→P.265)
2Select the “Contacts” , “Call History”
tab or the “Favorites” tab and select
the desired contact.
3Select “Edit Contact” .
“E-mail Addresses” : Select to display all
registered e-mail addresses for the con-
tact.
4Follow the steps in “EDITING THE
CONTACT DATA” from “STEP 3”.
(→P.285)
1Select “Delete Contacts” .
2Select the desired contact and select
“Delete”.
3Select “Yes” when the confirmation
screen appears.
DELETING THE CONTACT
DATA
For PBAP compatible Bluetooth
®
phones, this function is available when
“Automatic Transfer” is set to off.
( →P.282)
INFORMATION
● Multiple data can be selected and
deleted at the same time.

287
2. SETUP
HIGHLANDER_Navi_U
PHONE
7
■DELETING THE CONTACT IN A DIF-
FERENT WAY (FROM THE “Contact
Details” SCREEN)
1Display the phone top screen.
(→P.265)
2Select the “Contacts” , “Call History”
tab or the “Favorites” tab and select
the desired contact.
3Select “Delete Contact”.
4Select “Yes” when the confirmation
screen appears.
■REGISTERING THE CONTACTS IN
THE FAVORITES LIST
1Select “Add Favorite” .
2Select the desired contact to add to the
favorites list.
Dimmed contacts are already stored as a
favorite.
3Check that a confirmation screen is
displayed when the operation is com-
plete.
INFORMATION
● When a Bluetooth® phone is deleted,
the contact data will be deleted at the
same time.
FAVORITES LIST SETTING
Up to 15 contacts (maximum of 4 num-
bers per contact) can be registered in
the favorites list.

292
HIGHLANDER_Navi_U
3. WHAT TO DO IF...
1. TROUBLESHOOTING
When using the hands-free system with a Bluetooth® device
If there is a problem with the hands-free system or a Bluetooth® device, first check
the table below.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The hands-free sys-
tem or Bluetooth® de-
vice does not work.
The connected de-
vice may not be a
compatible
Bluetooth
® cellular
phone.
For a list of specific
devices which
operation has been
confirmed on this
system, check with
your Toyota dealer or
the following website:
http://www.toyota.com/
entune/
∗⎯
The Bluetooth® ver-
sion of the connect-
ed cellular phone
may be older than
the specified ver-
sion.Use a cellular phone
with Bluetooth® ver-
sion 2.0 or higher (rec-
ommended: Ver. 3.0
+EDR or higher).∗46

293
3. WHAT TO DO IF...
HIGHLANDER_Navi_U
PHONE
7
When registering/connecting a cellular phone
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
A cellular phone can-
not be registered.
An incorrect pass-
code was entered
on the cellular
phone.Enter the correct pass-
code on the cellular
phone.
∗⎯
The registration op-
eration has not been
completed on the
cellular phone side.Complete the registra-
tion operation on the
cellular phone (ap-
prove registration on
the phone).
∗⎯
Old registration in-
formation remains
on either this sys-
tem or the cellular
phone.
Delete the existing reg-
istration information
from both this system
and the cellular phone,
then register the cellu-
lar phone you wish to
connect to this system.
∗53
A Bluetooth® connec-
tion cannot be made.
Another Bluetooth®
device is already
connected.
Manually connect the
cellular phone you wish
to use to this system.
⎯54
Bluetooth® function
is not enabled on
the cellular phone.Enable the Bluetooth®
function on the cellular
phone.∗⎯
Automatic
Bluetooth® connec-
tion on this system
is set to off.
Set automatic
Bluetooth® connection
on this system to on
when the engine er> switch is in follow-
ing.
 Vehicles without a
smart key system
The engine switch is in
the “ACC” or “ON” po-
sition.
Vehicles with a
smart key system
The engine
switch is in ACCESSO-
RY or IGNITION ON
mode.
⎯58

294
3. WHAT TO DO IF...
HIGHLANDER_Navi_U
When making/receiving a call
“Unable to dial.
Please check your
phone.”
Bluetooth® function
is not enabled on
the cellular phone.Enable the Bluetooth®
function on the cellular
phone.∗⎯
Old registration in-
formation remains
on either this sys-
tem or the cellular
phone.Delete the existing reg-
istration information
from both this system
and the cellular phone,
then register the cellu-
lar phone you wish to
connect to this system.
∗53
SymptomLikely causeSolution
Page
Cellular phoneThis
system
A call cannot be
made/received.Your vehicle is in a
“No Service” area.Move to where “No
Service” no longer ap-
pears on the display.⎯⎯
SymptomLikely causeSolution
Page
Cellular phoneThis
system

296
3. WHAT TO DO IF...
HIGHLANDER_Navi_U
When using the Bluetooth® message function
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
Messages cannot be
viewed.
Message transfer is
not enabled on the
cellular phone.
Enable message trans-
fer on the cellular
phone (approve mes-
sage transfer on the
phone).
∗⎯
Automatic transfer
function on this sys-
tem is set to off.Set automatic transfer
function on this system
to on.
⎯290
New message notifi-
cations are not dis-
played.
Notification of SMS/
MMS/E-mail recep-
tion on this system
is set to off.Set notification of SMS/
MMS/E-mail reception
on this system to on.
∗290
Automatic message
transfer function is
not enabled on the
cellular phone.Enable automatic
transfer function on the
cellular phone.
∗⎯

297
3. WHAT TO DO IF...
HIGHLANDER_Navi_U
PHONE
7
In other situations
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The Bluetooth® con-
nection status is dis-
played at the top of
the screen each time
the engine
switch is in following.
 Vehicles without
a smart key sys-
tem
The engine switch is
in the “ACC” or “ON”
position.
Vehicles with a
smart key system
The engine
switch is in ACCES-
SORY or IGNITION
ON mode.
Connection confir-
mation display on
this system is set to
on.To turn off the display,
set connection confir-
mation display on this
system to off.
⎯57

298
3. WHAT TO DO IF...
HIGHLANDER_Navi_U
Even though all con-
ceivable measures
have been taken, the
symptom status does
not change.
The cellular phone
is not close enough
to this system.Bring the cellular
phone closer to this
system.⎯⎯
Radio interference
has occurred.Turn off Wi-Fi® devices
or other devices that
may emit radio waves.⎯⎯
The cellular phone
is the most likely
cause of the symp-
tom.
Turn the cellular phone
off, remove and rein-
stall the battery pack,
and then restart the
cellular phone.
∗⎯
Enable the cellular
phone’s Bluetooth®
connection.
∗⎯
Disable the Wi-Fi®
connection of the cellu-
lar phone.∗⎯
Stop the cellular
phone’s security soft-
ware and close all ap-
plications.
∗⎯
Before using an appli-
cation installed on the
cellular phone, careful-
ly check its source and
how its operation might
affect this system.
∗⎯
∗ : For details, refer to the owner’s manual that came with the cellular phone.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system