2017 RENAULT ZOE Traction

1.2
1 Electric charging connection
2 Electric motor
3 Secondary 12V battery
4 400 V traction battery
5 Orange electrical power cables
ELECTRIC VEHICLE: introduction (1/5)
1
2
3
5
4

1.3
ELECTRIC VEHICLE: introduction (2/5)
Electric vehicles have special features,
but operate in a similar manner to con-
ventional vehicles.
The main difference in electric vehicles
is the exclusive use of electric energy
instead of fuel, as used in convention
vehicles.
We therefore recommend that you read
these instructions describing your elec-
tric vehicle carefully.
Connected services(depending on vehicle)
Your electric vehicle has connected
services that provide information and/
or control:
– your vehicle’s charging status;
– the traction battery charging pro-gramming, based on certain choices
on offer;
– air-conditioning remote program- ming (please see the information on
“Air-conditioning: remote activation”
in Section 3);
– ...
You can subscribe to a connected
service or extend it at any time by
consulting an authorised dealer.
12
3
You can access these services by:
– digital devices (mobile telephones 2,
your computer 3, etc);
– multimedia display 1.
For further information, please contact
an authorised dealer.

1.4
Batteries
Your electric vehicle has two types of
battery:
– a 400V traction battery;
– secondary 12 V battery.
400 V traction battery
This battery stores the energy neces-
sary to operate the motor in your elec-
tric vehicle properly. As with any bat-
tery, it discharges after use, and must
be regularly recharged.
You do not have to wait until the traction
battery hits the reserve level in order to
recharge it.
Charging times vary depending on the
type of specific wall unit socket or public
terminal you connect to.
Your vehicle range will depend on the
charge level of the traction battery, and
also on your driving style.
Please refer to information on “Vehicle
range: recommendations” in Section 2.Secondary 12V battery
The second battery on your vehicle is
a secondary 12 V battery: this supplies
the energy required to operate vehicle
equipment (lights, windscreen wipers,
ABS, etc).
ELECTRIC VEHICLE: introduction (3/5)

1.6
Driving
As with a car with an automatic gear-
box, you will have to get used to not
using your left foot, and not using this
foot to brake.
When driving, if you lift your foot off the
accelerator pedal or depress the brake
pedal, the motor generates electrical
current during deceleration, and this
energy is used to brake the vehicle and
recharge the traction battery. Please
refer to the information on the “Charge
meter” in Section 2.
Special feature:
After a maximum charge of the battery
and during the first few miles of using
the vehicle, the engine brake will be
temporarily reduced. Please adapt your
driving style appropriately.
ELECTRIC VEHICLE: introduction (5/5)
Bad weather, flooded roads:
Do not drive through floods
if the depth of water is
above the lower edge of
the wheel rims
Your electric vehicle is
silent, so when you get out,
place the gear selector on
P, engage the handbrake
and switch off the ignition.
RISK OF SERIOUS INJURY
The engine brake should
under no circumstances be
used as a substitute for the
brake pedal.
Noise
Electric vehicles are particularly quiet.
You will not yet necessarily be used to
it, and neither will other road users. It
is difficult for them to hear the vehicle
when it is moving.
We would therefore recommend that
you are aware of the horn and make
use of it, especially when driving in a
built-up area or when manoeuvring.
Please refer to the information on the
“Pedestrian horn” in Section 1.
As the motor is silent, you will hear
noises that you are not used to hearing
(aerodynamic noises, tyre noise, etc.)
When charging, the vehicle may emit
noises (fan, relays, etc).
When the vehicle is stopped, the heat-
ing system may start automatically for
self-maintenance.
Obstructions to the driver
On the driver’s side, only
use mats suitable for the
vehicle, attached with the
pre-fitted components, and check
the fitting regularly. Do not lay one
mat on top of another.
There is a risk of wedging the
pedals

1.7
IMPORTANT RECOMMENDATIONS
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shock which may present a risk to life.
In the event of an accident or impact
In the event of an accident or an impact to the underside of the vehicle\
(e.g.: striking a post, raised kerb or other street fu rni-
ture), this may damage the electric circuit or the traction battery.
Have the vehicle checked by an authorised dealer.
Never touch the “400 volt” components or orange cables which are e\
xposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:
– never touch the liquids (fluids, etc.) coming from the traction batter\
y;
– in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possibl\
e.
In the event of an impact, even slight, against the charging flap and/or\
valve, have them checked by an authorised dealer as
soon as possible.
In the event of fire
In the event of fire, make everyone evacuate the vehicle immediately and\
contact the emergency services, informing them that
this is an electric vehicle.
Only use extinguishing agents ABC or BC that are permitted for use with electrical fires. Do not use w\
ater or other extinguish-
ing agents.
In the event of damage to the electrical circuit, please call an authori\
sed dealer.
All towing operations
Please refer to the information on “Towing, breakdowns” in Section 5.
Washing the vehicle
Never wash the engine compartment, the charging connection or the tracti\
on battery with a high-pressure jet.
This risks damaging the electric circuit.
Never wash the vehicle while it is charging.
Risk of electric shock and a risk to life.

1.10
Charging cord A
This cord, designed for specific wall
sockets or public terminals, enables the
standard charge of the traction battery.
A
ELECTRIC VEHICLE: charging (3/8)
Always read the charging cord instruc-
tions carefully before using it B.
B
Charging cord B
This cord allows:
– standard charge, on a socket used
only for the vehicle (14A charge);
– occasional charge using a domestic socket, when you are not at home,
for example (10A charge).
Sockets must be fitted as stated in the
instructions in the instructions supplied
with the charging cord B.
C
B
D
If a charging cord malfunctions
during the charging process (red
warning light on the unit D), stop
charging immediately. Please refer
to the cord instructions.
We recommend that you use a
charging cord that enables a stand-
ard charge to charge the traction
battery.
Each charging cord is stored in a
bag in the boot of the vehicle.
Never leave the socket hanging by
the cord. Use the hooks C to attach
it.

1.12
ELECTRIC VEHICLE: charging (5/8)
1
Avoid charging and parking your ve-
hicle in extreme temperatures (hot or
cold).
Under extreme conditions, charging
may take several minutes before start-
ing (time required for the traction bat-
tery to cool down or warm up).
When the vehicle is parked for more
than seven days in temperatures below
about -25°C, charging the traction bat-
tery can become impossible.
When the vehicle is parked for more
than three months with near zero
charge, charging the battery can
become impossible.
To preserve the service life of your trac-
tion battery, avoid parking the vehi-
cle for more than one month with high
charge, especially when the weather is
very hot.
Favour charging the traction battery
after driving and/or in mild tempera-
tures. Otherwise, charging may take a
longer period of time or even become
impossible.
In the absence of any protection
against overvoltage, you are recom-
mended not to charge the vehicle in
stormy weather (lightning, etc).
To avoid disturbing the
charging monitoring
system, do not install any
antistatic strip to the vehi-
cle.
Recommendations
– In high temperatures, try to park and recharge the vehicle in a shaded/
covered location.
– Charging can be performed in the rain or snow.
– Activating the air-conditioning in- creases the charge duration period.
Note:
If in a snowy environment, remove
snow from the vehicle charging area
before plugging in or disconnecting.
Snow in the socket may block the in-
sertion of the charging cord plug.
Charging connection 1
The vehicle has a charging connection
located at the front of the vehicle.

1.13
ELECTRIC VEHICLE: charging (6/8)
6
– press the button 5 on the RENAULT card or press the switch 4 to unlock
the charging flap 6.
On the instrument panel, a red warn-
ing light 10 comes on and the Z.E.
warning light 7 comes on in blue;
– open the valve 8;
– grab the handle 9;Recharging the traction
battery
With the ignition off and the gear lever
in position P:
– take the charging cord located in the
boot of your vehicle;
– remove it from its storage bag;
– plug in the end of the cord to the power supply;
4
– plug in the vehicle cord. The Z.E. warning light 7 flashes rapidly;
– after you hear a locking click, check that the charging cord is properly
plugged in. To check the locking, pull
gently on the handle 9.
The charging cord is automatically
locked with the vehicle. This will make it
impossible to unplug the cord from your
vehicle.
Make sure you fully uncoil the charg-
ing cord to limit its heating.
10
8
9
7
5
Do not use an extension
lead, multiple socket or
adapter.
Fire hazard.