2017 RENAULT ZOE Traction

2.16
ABS (anti-lock braking
system)
Under heavy braking, the ABS prevents
the wheels from locking, allowing the
stopping distance to be managed and
keeping control of the vehicle.
Under these circumstances, the vehi-
cle can be steered to avoid an obstacle
whilst braking. In addition, this system
can increase stopping distances, parti-
cularly on roads with low surface grip
(wet ground etc.).
You will feel a pulsation through the
brake pedal each time the system is
activated. The ABS does not in any way
improve the vehicle’s physical perfor-
mance relating to the road surface and
roadholding. It is still essential to follow
the rules of good driving practice (such
as driving at a safe distance from the
vehicle in front etc.).
These include:
– the ABS
(anti-lock braking
system);
– the electronic stability program
ESC with understeer control and
traction control;
– emergency braking assistance with (depending on the vehicle)
braking anticipation;
– regenerative braking system.
In an emergency, apply firm and
continuous pressure to the brake
pedal. There is no need to pump
it repeatedly. The ABS will modu-
late the force applied in the braking
system.
These functions are an ad-
ditional aid in the event of
critical driving conditions,
enabling the vehicle beha-
viour to be adapted to suit the dri-
ving conditions.
However, the functions do not take
the place of the driver. They do
not increase the vehicle’s limits
and should not encourage you
to drive more quickly. Therefore,
they can under no circumstances
replace the vigilance or responsibi-
lity of the driver when manoeuvring
the vehicle (the driver must always
be ready for sudden incidents which
may occur when driving).
Your braking systems
are partially operational.
However, it is dangerous
to brake suddenly and
it is essential to stop immediately,
as soon as traffic conditions allow.
Contact an approved dealer.
Operating faults
–
© and x lit up on the in-
strument panel, (depending on the
vehicle) alongside messages “Check
ABS”, “Check braking system” and
“Check ESC”: ABS, ESC and emer-
gency brake assist are deactivated.
Braking is always enabled;
–
x, D, © and û lit
up on the instrument panel alongside
the message “Braking system fault”:
this indicates a fault in the braking
system.
In both cases, please consult an
Authorised Dealer.
DRIVER CORRECTION DEVICES/AIDS (1/5)

2.17
Electronic stability program
ESC with understeer control
and traction control
Electronic stability control ESC
This system helps you to keep control
of the vehicle in critical driving condi-
tions (avoiding an obstacle, loss of grip
on a bend, etc.).
Operating principle
A sensor in the steering wheel detects
the direction selected by the driver.
Other sensors throughout the vehicle
measure the actual direction.
The system compares driver input to
the actual trajectory of the vehicle and
corrects the trajectory if necessary by
controlling the braking of certain wheels
and/or engine power. In the event that
the system is engaged, indicator light
 flashes on the instrument panel.Understeer control
This system optimises the action of the
ESC in the case of pronounced un-
dersteer (loss of front axle road hol-
ding).
Traction control
This system helps to limit wheelspin of
the drive wheels and to control the vehi-
cle when pulling away accelerating or
decelerating.
Operating principle
Using the wheel sensors, the system
measures and compares the speed of
the drive wheels at all times and slows
down their over-rotation. If a wheel is
starting to slip, the system brakes au-
tomatically until the drive supplied be-
comes compatible with the level of grip
under the wheel again.
Operating faults
When the system detects an operat-
ing fault the message “Check ESC” and
warning light
© appear on the in-
strument panel. In this case, the ESC
and traction control system are deacti-
vated.
Consult an approved dealer.
DRIVER CORRECTION DEVICES/AIDS (2/5)

2.20
Regenerative braking system
When braking, the regenerative braking
system can convert the energy pro-
duced by the vehicle deceleration into
electric energy.
This will recharge the 400V traction bat-
tery and gain greater vehicle range.Operating faults
– © lights up on the instrument
panel, alongside the message
“Check braking system”: braking as-
sistance is available at all times.
Under these conditions, the feel of
applying the brake pedal may be dif-
ferent.
You are recommended to apply
strong continuous pressure to the
pedal.
Please see an authorised dealer.
–
û lights up on the instrument
panel, alongside the message
“Braking system fault”: this indi-
cates a fault in the braking system.
Please call an authorised dealer.
DRIVER CORRECTION DEVICES/AIDS (5/5)
The û warning light
requires you to stop imme-
diately, for your own safety,
as soon as traffic conditions allow.
Switch off the engine and do not res-
tart it. Contact an Authorised Dealer.

2.29
PARKING DISTANCE CONTROL (2/2)
In the event of an impact to
the underside of the vehicle
(e.g.: striking a post, raised
kerb or other street furni-
ture), this may result in damage to
the vehicle (e.g.: twisted axle), the
electrical circuit or the traction bat-
tery.
To avoid any risk of accident, have
your vehicle checked by an ap-
proved dealer.
Operating faults
Depending on the vehicle, when the
system detects an operating fault, the
message “check parking distance con-
trol” appears on the instrument panel,
accompanied by the warning light
© and a beep lasting approxi-
mately 5 seconds. Please contact an
authorised dealer.
Special featuresMake sure that the ultrasonic sensors
are not obscured (by dirt, mud, snow
etc.).
Adjusting the parking
distance control volume
Certain settings can be adjusted from
the multimedia display 2. Please see
the equipment instructions for further
information.
Select “Menu”, “Settings”, “Park Assist”,
then adjust the parking distance control
volume by pressing + or -.
2
Deactivating the system
You can deactivate the parking distance
control from the multimedia display.
Select “Menu”, “Settings”, “Park Assist”
then “Rear parking sensor”. Activate or
deactivate the parking distance control
and confirm your choice by selecting
“Done”.
Done
Park Assist
Rear parking sensor
Volume
Image settings Rear camera view settings

3.8
AIR CONDITIONING: remote activation
The air-conditioning can be activated
using the card RENAULT or by the con-
nected services.
This function enables you to bring your
vehicle to a comfortable temperature
before using it.
1
Operating condition
– the engine must be switched off;
– the traction battery charge level must be greater than 25% or, depending
on the vehicle, 45%
Activating the function
It is carried out by:
– a long press on the button 1 of the
card RENAULT (make sure you
are within the card's field of action -
please see the information on "Card
RENAULT : general information" in
Section 1);
– connected services.
Activating the function is visualised by
– constant illumination of the hazard warning lights and the side repeat-
ers for 3 seconds;
– the warning lights in the buttons
 and AUTO on the air-condi-
tioning control are lit. Switching off the function
– automatically, after a period of ap-
proximately 5 minutes;
– upon starting the engine;
– if you press on the “automatic mode” controls, the “clear view” function,
the fan settings or quick access to
the “air-conditioning programming”
menu;
– if the energy taken exceeds 5% of the traction battery level.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone on your vehicle, even for
a short time.
In hot and/or sunny weather, please
remember that the temperature
inside the passenger compartment
increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
Advice: to optimize vehicle range,
use this function when the vehicle is
plugged in.

3.9
AIR CONDITIONING: programming (1/4)
Adjusting the programming
With the vehicle connected to a power
source, this function enables:
– a comfortable temperature prior to using the vehicle;
– optimisation of the vehicle range.
The programmable air-conditioning
is triggered the hour before the pro-
grammed hour in order to reach a com-
fortable temperature.
1
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone on your vehicle, even for
a short time.
In hot and/or sunny weather, please
remember that the temperature
inside the passenger compartment
increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
Operating conditions
– the ignition must be switched off;
– the vehicle must be locked;
– the traction battery charge level must be greater than 25% or, depending
on the vehicle, 45% for the function
to be triggered;
– the vehicle has to be plugged into the mains;
– programming should be done at least one hour prior to departure;
and
– air-conditioning programming must be activated.
Depending on the vehicle, the pro- gramming is done from:
– the multimedia display;
or
– the vehicle settings customisation menu.
The integrated warning light in
button 1 and warning light

come on.

3.12
Stopping the programmed air
conditioning
The air conditioning stops automati-
cally around ten minutes after the set
end time.
However, the function can be deacti-
vated if:
– the charging socket is disconnected;
– the “Remote Activation” function is activated – please see the informa-
tion on “Air conditioning: remote acti-
vation” in Section 2;
– the traction battery charging level is lower than 15% or, depending on the
vehicle, 30%Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone on your vehicle, even for
a short time.
In hot and/or sunny weather, please
remember that the temperature
inside the passenger compartment
increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
AIR CONDITIONING: programming (4/4)
Connected services
The air conditioning can also be acti-
vated using the connected services.
For more information regarding the op-
erating conditions, please contact an
authorised dealer.
“Programme” activation
– With the ignition switched on and the air-conditioning operating (please
refer to the information on “Automatic
air-conditioning” in Section 3);
– press the button 1.
The function is triggered one hour prior
to the programmed time to reach a
comfortable temperature.
The warning lights integrated in the
button 1, the AUTO button 2 and the
warning light
 on the instrument
panel are lit up.
12

4.10
Using a roller type car wash
Return the windscreen wiper stalk to
the Park position (refer to the informa-
tion on the “Windscreen washer, wiper”
in Section 1). Check the mounting of
external accessories, additional lights
and mirrors, and ensure that the wiper
blades are secured with adhesive tape.
Remove the radio aerial mast if your
vehicle is fitted with this equipment.
Remember to remove the tape and refit
the antenna after washing.
Observe the vehicle stopping distances
when driving on gravelled surfaces to
prevent paint damage.
Repair, or have repaired quickly, areas
where the paint has been damaged, to
prevent corrosion spreading.
Remember to visit the body shop pe-
riodically in order to maintain your
anti-corrosion warranty. Refer to the
Maintenance Document.
Respect local regulations about wash-
ing vehicles (e.g. do not wash your ve-
hicle on a public highway).
If it is necessary to clean mechani-
cal components, hinges, etc., spray
them with products approved by our
Technical Department to protect them
after they have been cleaned.
BODYWORK MAINTENANCE (2/2)
Cleaning the headlights
As the headlights are made of plastic
“glass”, use a soft cloth or cotton wool
to clean them. If this does not clean
them properly, moisten the cloth with
soapy water, then wipe clean with a soft
damp cloth or cotton wool.
Finally, carefully dry off with a soft dry
cloth.
Cleaning products containing alco-
hol must not be used.
Vehicles with a matte paint
finish
This type of paint requires certain pre-
cautions.
Do not do the following
– use wax-based products (polishing);
– rub too hard;
– wash the vehicle in a roller-type car
wash;
– wash the vehicle using a high-pres-
sure device;
– attach stickers to the paintwork (risk
of leaving marks).
You should do the following
Wash the vehicle by hand using plenty
of water, using a soft cloth or a gentle
sponge.
We have selected special products
to care for your vehicle and you can
obtain these from the manufactur-
er’s accessory outlets.
Washing the vehicle
Never wash the engine
compartment, the charging
connection or the traction
battery with a high-pressure jet.
This risks damaging the electric cir-
cuit.
Never wash the vehicle while it is
charging.
Risk of electric shock and a risk to
life.