2017 RENAULT ZOE tow

3.23
REAR HEADRESTS
Position for use
Raise or lower the headrest while pull-
ing it towards the front of the vehicle.
To remove the headrest
Press the button A on the switch 1 and
remove the headrest.
To refit the headrest
Insert the headrest rods into the holes,
and lower the headrest to the first
notch. Check that it is correctly locked.
Storage position
Press the button A and lower the head-
rest completely.
When the headrest is set at the
lowest position (position B ), this is
for storage only: it should not be in
this position when a seat is occupied.
B
1
A
The headrest is a safety
component; check that it is
fitted and in the correct po-
sition. The top of the head-
rest should be as close as possible
to the top of the head.

3.25
Do not place any objects,
especially heavy or hard
objects, on the parcel shelf.
These may pose a risk to
the vehicle occupants if the driver
has to brake suddenly or if the vehi-
cle is involved in an accident.
Rear parcel shelf
To remove:
– lower the rear headrests;
– unhook both straps 1;
– lift the shelf 2 upwards to unclip;
REAR PARCEL SHELF
Maximum weight on rear parcel
shelf: 2 kg, evenly distributed.
1
2
– push the shelf 2 inwards and turn it;
– pull the shelf towards you.
To refit, proceed in the reverse order to
removal.

3.26
The luggage compartment cover con-
sists of a rigid section A and a folding
section B.
The luggage cover is in the unfolded
position . The luggage compartment cover is
removed.
To remove it: with the cover in the folded
position and holding it horizontally:
– pull one side of the luggage compart- ment cover towards you, pivoting it
slightly;
– then pull the other side of the lug- gage compartment cover to com-
pletely detach it from its housing.
LUGGAGE COMPARTMENT COVER: utility versions
Do not place any objects,
especially heavy or solid
objects on the luggage
compartment cover. These
may pose a risk to the vehicle occu-
pants if the driver has to brake sud-
denly or if the vehicle is involved in
an accident.
The luggage compartment cover is
in the folded position .
To fold it:
– lift shelf A slightly and pull it towards
you to remove;
– then fold section B back on itself.
AB

5.1
Section 5: Practical advice
Tool kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.2
Tyre inflation kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3
Tyres (tyre and wheel safety, use in winter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . 5.6
Headlights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 5.9
Rear lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 5.10
Indicator lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . 5.11
interior lighting: changing bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.12
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.13
RENAULT card: battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . 5.15
Fitting a radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.16
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.17
Wipers (replacing blades) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . 5.18
Towing/breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . 5.19
Operating faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.22

5.2
Lever 1
This locks or unlocks the wheel bolts
and tow eye.
Tow eye 2
Refer to the information on “Towing” in
Section 5.
The tools included in the tool kit depend
on the vehicle.
Tool kit
A is located in the tray under
the luggage compartment carpet.
TOOL KIT
A
1
Never leave tools unse-
cured in the vehicle: there
is a risk that they may be
thrown about during brak-
ing. After use, check that all the
tools are correctly clipped into the
tool kit, then position it correctly in
its housing: there is a risk of injury.
If wheel bolts are supplied in the
tool kit, only use these bolts for the
emergency spare wheel: refer to the
label affixed to the emergency spare
wheel.
2

5.10
– release the light assembly from out-side the vehicle by pulling towards
the rear;
– unscrew bulb holder 3 (parking light
and brake light) or 4 (direction indi-
cator), then replace the bulb.
Side light and brake light 5
Bulb type: PR21W.
Direction indicator lights 6
Bulb type: PY21W.
Direction indicator lights/
brake and side lights
– Open the boot;
– unclip the head of the upper clips 2
to unlock;
– unclip 2 on the trim;
– release trim;
– unscrew 1;
REAR LIGHTS AND SIDE LIGHTS: changing bulbs (1/2)
5
6
Refitting
To refit, proceed in the reverse order,
taking care not to damage the wiring.
The bulbs are under pres-
sure and can break when
replaced.
Risk of injury.
34
1
2

5.11
The bulbs are under pres-
sure and can break when
replaced.
Risk of injury.
REAR AND SIDE LIGHTS: changing bulbs (2/2)
High-level brake light 7
Consult an approved dealer.
Reversing lights and rear fog
lights 8
Access bulb holder via the underneath
of the vehicle, then unscrew it by turn-
ing towards the centre of the vehicle.
Fog light
Bulb type: PR21W.
Reversing light
Bulb type: P21W.
Side indicator lights 11
– Unclip indicator light 11 (using a flat-
blade screwdriver type tool posi-
tioned at A to move the indicator light
towards the front of the vehicle);
– Turn the bulb holder a quarter of a turn and take out the bulb.
Bulb type: W5W.
11
A
Number plate lights 9
– Unclip light 9 by pressing tab 10;
– remove the light cover to gain access to the bulb.
Bulb type: W5W.
10
8
79

5.19
Choice of breakdown service
In the event of an energy fault
In the event of a fully discharged trac-
tion battery, any type of towing is per-
mitted: towing on a flatbed truck or
towing on the road using the tow eye
(please see following pages). It is es-
sential to wait approximately 5 minutes
after locking the doors to start towing.
All other cases
Only towing on a flatbed truck is per-
mitted.
TOWING, BREAKDOWN (1/3)
Before any recovery, unlock the stee-
ring column: with the clutch pressed,
engage the lever in position N, insert
the card in the reader then press the
engine starting button for approxima-
tely two seconds.
The regulations in force for breakdown
recovery must always be observed.Towing on a flatbed truck
Breakdown recovery must be perfor-
med on a flat surface under all circums-
tances except where the vehicle is im-
mobilised following a full discharge of
the traction battery. In the event of a
total energy loss, please see the fol-
lowing pages.