2017 RENAULT ZOE tow

5.20
Once you have finished towing, press
the engine start button twice (risk of
running down the 12 V battery).
If the lever is stuck in P, even though
you are depressing the brake pedal, the
lever can be released manually.
To do this, unclip the cover at the base
of the lever.
Simultaneously press at the location 7
and the unlocking button 6 on the lever.
TOWING, BREAKDOWN (2/3)
6
7
In the event of an energy
fault: towing
In the event of a fully discharged trac-
tion battery:
– the warning light 2
Ṏ flashes;
– the indicator 1 shows an empty bat-
tery.
It is possible to recover on a flatbed
truck or tow the vehicle using the tow
eye, following the instructions below.
When the engine is stop-
ped, steering and braking
assistance are not opera-
tional.
Before towing, unlock the steering
column: engage the lever 5 in posi-
tion N, insert the card in the reader 4
then press the engine starting button 3
for approximately two seconds.
The column is unlocked, the accessory
functions are supplied: the vehicle lights
can be used (hazard warning lights,
brake lights etc.). The towed vehicle’s
lights must be switched on at night.
The speed specified by current legisla-
tion for towing must always be obser-
ved.
3
5
4
1
2

5.21
TOWING, BREAKDOWN (3/3)
Access to the towing point
Only use the front and rear towing
points 8.
This towing point may only be used for
towing: never use it for lifting the vehi-
cle directly or indirectly.
Unclip the cover 10 by inserting a flat-
blade screwdriver or similar under the
cover.
Tighten towing hitch 9 fully: as much
as possible by hand at first, then finish
tightening it using the lever.
Use only the towing hitch 9 and the
lever located under the luggage com-
partment carpet in the tool kit (please
refer to the information on the “Tool kit”
in Section 5).
NB: Please do not use a damaged tow
eye.
Do not leave the tools unse-
cured inside the vehicle as
they may come loose under
braking.
After use, check that all the tools
are correctly clipped into the tool kit,
then, depending on the vehicle, po-
sition it correctly in its housing.
Risk of injury.
Do not remove the card
RENAULT from the reader
when the vehicle is being
towed.
98
10

5.22
OPERATING FAULTS (1/4)
The following advice will enable you to carry out quick, temporary repai\
rs. For safety reasons you should always contact
an approved dealer as soon as possible.
FAULTSPOSSIBLE CAUSESWHAT TO DO
Impossible to charge the traction bat-
tery.
The charging flap warning light flashes
red. The outdoor temperature is lower
than -26°C.
Recharge your vehicle in a more suitable
environment. If necessary, please refer to
the information on “Towing: breakdown re-
covery” in Section 5.
No electrical current in the wall
socket or poor connection of cable
to domestic socket. Check your installation (circuit breaker, pro-
grammer, etc.).
Check the connections (socket, etc.).
Please refer to the information on “Electric
vehicle: charging” in Section 1.
The cord is defective. Please see an authorised dealer to replace
it.
Impossible to charge the traction bat-
tery.
The charging flap warning light flashes
blue. The charging cord is not correctly
locked to the vehicle. Plug the charging cord correctly to the ve-
hicle. Refer to the information on “Electric
vehicle: charging” in Section 1.
The activation of the air conditioning
using the card RENAULT fails to work. The card RENAULT is outside its
area of action.Step closer to the vehicle.
One of the usage conditions is not
complied with. Please refer to the information on “Air-
conditioning: remote control activation” in
Section 3.

7.4
ALPHABETICAL INDEX (4/5)
RENAULT cardbattery ................................................................\
.......... 5.15
use ............................................................1.18 → 1.26, 3.8
RENAULT card battery ...................................................... 5.15
replacement parts ................................................................ 6.6
reverse gear selecting ................................................................ 2.5 – 2.6
reversing sensor ..................................................... 2.28 – 2.29
S
screen wash/wipe .............................................................. 1.87
seat belt pretensioners ..........................................1.37 → 1.40
front seat belt ...................................................1.37 → 1.40
seat belts ..................................1.33 → 1.40, 1.42 – 1.43, 1.63
see-me-home lighting ............................................... 1.82, 1.84
service sheets..........................................................6.7 → 6.12
side protection devices ...................................................... 1.42
signals and lights ...................................................1.81 → 1.84
speakers location ...............................................................\
......... 5.16
speed control .............................................................. 2.5 – 2.6
speed limiter .................................................1.63, 2.21 → 2.23
spoiler ................................................................\
................ 3.27
starting ...............................................................\
........2.2 → 2.4
starting the engine .....................................................2.2 → 2.4
steering wheel adjustment .............................................................\
...... 1.77
stopping the engine ............................................................. 2.4
storage compartment.............................................3.19 → 3.21
storage compartments ...........................................3.19 → 3.21
sun visor ........................................................................\
.... 3.18
T
tailgate ...............................................................\
................ 3.27
tanks and reservoirs brake fluid ...................................................................... 4.5 coolant ................................................................\
........... 4.4
tanks and reservoirs: windscreen washer ........................................................ 4.5
technical specifications ........................................................ 6.6
telephone ..............................................................\
............. 3.29
temperature regulation ..............................................3.4 → 3.7
tool kit ........................................................................\
.......... 5.2
towing in the event of energy failure ...........................5.19 → 5.21
breakdown .......................................................5.19 → 5.21
towing hitch...................................................... 5.2, 5.20 – 5.21
towing rings ................................................... 1.47 – 1.48, 3.28
traction battery ...........................................................1.2 → 1.6
traction battery charge .............................................1.8 → 1.15
traction control .......................................................2.16 → 2.20
transporting children ..........................1.44 – 1.45, 1.47 → 1.57
transporting objects in the luggage compartment ............................. 3.27 – 3.28
trip computer and warning system.........................1.67 → 1.74
tyre inflation kit...........................................................5.3 → 5.5
tyre pressure............................................2.13 → 2.15, 4.8, 5.7
tyre pressure loss warning.....................................2.13 → 2.15
tyre pressures ...................................................................... 4.8
tyres .............................................. 2.13 → 2.15, 4.8, 5.6 → 5.8
U
unlocking the doors ................................................ 1.29 – 1.30
V
vehicle range ........................................................... 2.7 → 2.11
ventilation ............................................................\
......3.4 → 3.7
W
warning buzzer ..................................... 1.27 – 1.28, 1.79, 1.82
warning lights.....................................1.62 →

1.64, 1.67 – 1.68
washing .................................................................... 4.9 – 4.10