2017 Ram ProMaster Owner's Manual

FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Then shift back and forth between DRIVE and
REVERSE , while gently pressing the accelerator. Use the
least amount of accelerator pedal pressure that will main-
tain the rocking motion, without spinning the wheels or
racing the engine.NOTE:
Vehicles with diesel engine (automated manual
transmission) cannot be rocked in this manner, because the
transmission will not allow shifts between forward and
REVERSE gears while the wheels are turning.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the
risk of transmission failure during prolonged efforts to
free a stuck vehicle.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control
System” in “Starting And Operating” for further informa-
tion. Once the vehicle has been freed, push the ESC Off
switch again to restore ESC Onmode.
Battery Location
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WHAT TO DO IN EMERGENCIES 271

WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck. And do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector cannot be
moved out of the PARK position, you can use the following
procedure to temporarily move the gear selector:
1. Turn the engine off.
2. Firmly apply the parking brake.
3. Using a small screwdriver or similar tool, remove the gear selector override access cover which is located
below the gear selector.
4. Press and maintain firm pressure on the brake pedal.
5. Insert the screwdriver or similar tool into the access port, and push and hold the override release lever
forward.
6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the gear selector override access cover.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
272 WHAT TO DO IN EMERGENCIES

Towing Condition Wheels OFF theGround ALL Models
Flat Tow NONEIf transmission is operable:
•Transmission in NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift or Dolly
To w Rear
Front OK
Flatbed ALL BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode.
NOTE: For vehicles equipped with diesel engine and
electric park brake, see important information in the Diesel
Supplement. If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•
Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
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WHAT TO DO IN EMERGENCIES 273

Automatic Transmission
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, this vehicle may be towed (with front wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 25 mph (40 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 25 mph (40 km/h) or farther than
15 miles (24 km), tow with the front wheels OFFthe
ground (using a flatbed truck, or wheel lift equipment with
the front wheels raised).
CAUTION!
• Towing faster than 25 mph (40 km/h) or farther than
15 miles (24 km) with front wheels on the ground can
cause severe transmission damage. Damage from
(Continued)
CAUTION! (Continued)
improper towing is not covered under the New
Vehicle Limited Warranty.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed.
274 WHAT TO DO IN EMERGENCIES

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 3.6L ...........277
 ONBOARD DIAGNOSTIC SYSTEM — OBD II . . .278
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .278
▫ Loose Fuel Filler Cap Message .............279
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................... .279
 REPLACEMENT PARTS ...................280
 DEALER SERVICE ...................... .280
 MAINTENANCE PROCEDURES .............281
▫ Engine Oil .......................... .281
▫ Engine Oil Filter ...................... .283
▫ Engine Air Cleaner Filter .................284
▫ Exhaust System ....................... .284
▫ Maintenance-Free Battery .................286 ▫
Air Conditioner Maintenance ..............286
▫ Body Lubrication ..................... .289
▫ Windshield Wiper Blades .................289
▫ Cooling System ....................... .290
▫ Brake System ........................ .294
▫ Automatic Transmission (3.6L Gasoline Engine
Only) .............................. .295
▫ Appearance Care And Protection From
Corrosion ........................... .297
▫ Cleaning The Instrument Panel Cupholders . . . .301
 FUSES ............................... .302
▫ Underhood Fuses ...................... .302
▫ Interior Fuses ......................... .307
▫ Right Central Pillar Fuses .................310
 VEHICLE
STORAGE.....................311
7

REPLACEMENT BULBS ...................311
 BULB REPLACEMENT ....................312
▫ Headlamps Low Beam And High beam .......312
▫ Front Turn Signal/Parking Lamps ..........313
▫ Daytime Running Lamp (DRL)/Front Side Marker
Lamp .............................. .314
▫ Front Fog Lamps ...................... .314▫
Front, Rear Roof Lamps ..................315
▫ Rear Tail, Stop, Backup, Turn Signal And Rear Side
Marker Lamps ........................ .315
 FLUID CAPACITIES ..................... .315
 FLUIDS, LUBRICANTS, AND GENUINE PARTS .316
▫ Engine ............................. .316
▫ Chassis ............................ .317
276 MAINTAINING YOUR VEHICLE

ENGINE COMPARTMENT — 3.6L
1 — Washer Solvent Reservoir
2 — Engine Oil Fill
3 — Engine Oil Dipstick
4 — Brake Fluid Reservoir5 — Power Distribution Center (Fuses)
6 — Coolant Reservoir
7 — Power Steering Reservoir
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MAINTAINING YOUR VEHICLE 277

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and automatic trans-
mission control systems. When these systems are operating
properly, your vehicle will provide excellent performance
and fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Although
your vehicle will usually be drivable and not need towing,
see your authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
(Continued)
CAUTION! (Continued)
•If the MIL is flashing while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
• ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to diagnose or service your vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
(Continued)
278 MAINTAINING YOUR VEHICLE