2017 Ram 2500 Owner's Manual

4. Rotate the wheel wrench handle clockwise until thewheel is drawn into place against the underside of the
vehicle. Continue to rotate until you feel the winch
mechanism slip, or click three or four times. It cannot be
overtightened. Push against the tire several times to
ensure it is firmly in place.
NOTE: The winch mechanism is designed for use with the
jack extension tube only. Use of an air wrench or other
power tools is not recommended and can damage the
winch.Reinstalling The Jack And Tools (2500 And 3500
Series)
1. Tighten the jack all the way down by turning the jack turn-screw counterclockwise until the jack is snug.
2. Position the jack and tools into bracket assembly. Make sure the lug wrench is under the jack near the jack
turn-screw. Snap tools into bracket assembly clips. In-
stall the jack into bracket assembly and turn the jack-
turn-screw clockwise until jack is snug into bracket
assembly.
Rotating The Wheel Wrench Handle
Jack And Tools Bracket Assembly
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WHAT TO DO IN EMERGENCIES 615

3. Place the jack and tool bracket assembly in the storageposition holding the jack by the jack turn-screw, slip the
jack and tools under the seat so that the bottom slot
engages into the fastener on the floor.
NOTE: Ensure that the jack and tool bracket assembly
slides into the front hold down location. 4. Turn the wing bolt clockwise to secure to the floor pan.
Reinstall the plastic cover.
Jack Hold Down Fastener
Wing Bolt/Jack And Tools (2500/3500 Series)
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Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle
off the ground.
CAUTION!
Use extreme caution when removing the front and rear
center caps. Damage can occur to the center cap and/or
the wheel if screwdriver type tools are used. A pulling
motion, not a pry off motion, is recommended to
remove the caps.
For single rear wheel (SRW) models, use the flat blade on
the end of the lug wrench to pull the hub cap off. Insert the
blade end into the pull off notch and carefully pull the hub
cap off with a back and forth motion.
On 3500 models with dual rear wheels (DRW), you must
first remove the hub caps. The jack handle driver has a
hook at one end that will fit in the pull off notch of the rear
hub caps. Position the hook and pull straight out on the
ratchet firmly. The hub cap should pop off. The wheel skins
can now be removed. For the front hub cap, use the flat
blade on the end of the lug wrench to pull the caps off. The
wheel skin can now be removed.
CAUTION!
• Use a pulling motion to remove the hub cap. Do not
use a twisting motion when removing the hub cap,
damage to the hub cap; finish may occur.
• The rear hub caps on the dual rear wheel has two
pull off notches. Make sure that the hook of the jack
handle driver is located squarely in the cap notch
before attempting to pull off.
You must use the flat end of the lug wrench to pull off the
wheel skins. Locate the hub cap pull notches (2 notches on
each cap). Insert the flat tip completely and using a back
and forth motion, loosen the wheel skin. Repeat this
procedure around the tire until the skin pops off.
Replace the wheel skins first using a rubber mallet. When
replacing the hub caps, tilt the cap retainer over the lug nut
bolt circle and strike the high side down with a rubber
mallet. Be sure that the hub caps and wheel skins are firmly
seated around the wheel.
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WHAT TO DO IN EMERGENCIES 617

HOISTING
A conventional floor jack may be used at the jacking
locations. Refer to the graphics that show jacking locations.
However, a floor jack or frame hoist must never be used on
any other parts of the underbody.
CAUTION!
Never use a floor jack directly under the differential
housing of a loaded truck or damage to your vehicle
may result.
JUMP-STARTING PROCEDURES
If your vehicle has a discharged battery, it can be jump-
started using a set of jumper cables and a battery in another
vehicle or by using a portable battery booster pack. Jump-
starting can be dangerous if done improperly, so please
follow the procedures in this section carefully.
NOTE:When using a portable battery booster pack, follow
the manufacturer ’s operating instructions and precautions.
WARNING!
Do not attempt jump-starting if the battery is frozen. It
could rupture or explode and cause personal injury.
CAUTION!
Do not use a portable battery booster pack or any other
booster source with a system voltage greater than 12
Volts or damage to the battery, starter motor, alternator
or electrical system may occur.
Preparations For Jump-Start
The battery in your vehicle is located in the front of the
engine compartment, behind the left headlight assembly.
NOTE: The positive battery post may be covered with a
protective cap if equipped. Lift up on the cap to gain access
to the positive battery post. Do not jump off fuses. Only
jump directly off positive post which has a positive (+)
symbol on or around the post.
618 WHAT TO DO IN EMERGENCIES

WARNING!
•Take care to avoid the radiator cooling fan whenever
the hood is raised. It can start anytime the ignition
switch is ON. You can be injured by moving fan
blades.
• Remove any metal jewelry such as rings, watch
bands and bracelets that could make an inadvertent
electrical contact. You could be seriously injured.
(Continued)
WARNING! (Continued)
•Batteries contain sulfuric acid that can burn your
skin or eyes and generate hydrogen gas which is
flammable and explosive. Keep open flames or
sparks away from the battery.
1. Apply the parking brake, shift the automatic transmis- sion into PARK and turn the ignition to LOCK.
2. Turn off the heater, radio, and all unnecessary electrical accessories.
3. If using another vehicle to jump-start the battery, park the vehicle within the jumper cables reach, set the
parking brake and make sure the ignition is OFF.
WARNING!
Do not allow vehicles to touch each other as this could
establish a ground connection and personal injury
could result.
Correct Positive Jumping Location
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WHAT TO DO IN EMERGENCIES 619

Jump-Starting Procedure
WARNING!
Failure to follow this jump-starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle.
Connecting The Jumper Cables
1. Connect the positive (+)end of the jumper cable to the
positive (+)post of the discharged vehicle.
NOTE: Do not jump off fuses. Only jump directly off
positive post.
2. Connect the opposite end of the positive (+)jumper
cable to the positive (+)post of the booster battery.
3. Connect the negative (-)end of the jumper cable to the
negative (-)post of the booster battery. 4. Connect the opposite end of the negative
(-)jumper
cable to a good engine ground (exposed metal part of
the discharged vehicle’s engine) away from the battery
and the fuel injection system.
WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury. Only use the specific ground point, do
not use any other exposed metal parts.
5. Start the engine in the vehicle that has the booster battery, let the engine idle a few minutes, and then start
the engine in the vehicle with the discharged battery.
CAUTION!
Do not connect jumper cable to any of the fuses on the
positive battery terminal. The resulting electrical cur-
rent will blow the fuse.
6. Once the engine is started, remove the jumper cables in the reverse sequence:
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Disconnecting The Jumper Cables
1. Disconnect the negative(-)end of the jumper cable from
the engine ground of the vehicle with the discharged
battery.
2. Disconnect the opposite end of the negative (-)jumper
cable from the negative (-)post of the booster battery.
3. Disconnect the positive (+)end of the jumper cable from
the positive (+)post of the booster battery.
4. Disconnect the opposite end of the positive (+)jumper
cable from the positive (+)post of the vehicle with the
discharged battery.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular devices, etc.). Eventually, if plugged
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Then shift back and forth between DRIVE and
REVERSE (with automatic transmission) or 2nd gear and
REVERSE (with manual transmission), while gently press-
ing the accelerator. Use the least amount of accelerator
pedal pressure that will maintain the rocking motion,
without spinning the wheels or racing the engine.
NOTE: For trucks equipped with 8-speed automatic trans-
mission: Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL for more
than two seconds, you must press the brake pedal to
engage DRIVE or REVERSE.
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WHAT TO DO IN EMERGENCIES 621

CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the
risk of clutch or transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control” in
“Starting And Operating” for further information. Once
the vehicle has been freed, push the ESC Offswitch again
to restore ESC Onmode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE/2nd gear and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or drivetrain
damage may result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
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