
SymptomPossible cause Possible solution
The antenna display is different between the vehicle screen
and the screen on a cellular phone. Making or receiving a
call is unavailable even though the antenna display indi-
cates that it is possible to do so. The antenna display varies depending on the model of cel-
lular phone.
This does not indicate a malfunction. The antenna display
and remaining battery level shown on the navigation screen
may be different from those shown on the cellular phone
screen. Use them as a reference.
A voice cannot be heard clearly when using a cellular
phone behind tall buildings. Some structures such as tall buildings, etc. may cause ir-
regular reflection of radio waves or completely shut out ra-
dio waves that are used for cellular phones. This is not a malfunction.
Noise is heard when using a cellular phone under/near ar-
eas of elevated railroads, high voltage electric power
cables, traffic signals, or neon billboards, etc. Electromagnetic waves that are generated from radio de-
vices may adversely affect the cellular phone.
This is not a malfunction.
Noise is heard in the sound from the audio system while
using a cellular phone. Radio waves that are generated from a cellular phone may
adversely affect the sound from the audio system. This is not a malfunction.
The sound skips. The cellular phone may have turned on the wireless LAN
(Wi-Fi) . Turn off the wireless LAN (Wi-Fi) .
Phonebook cannot be downloaded. An error occurred during the phone pairing process. Re-register the Bluetooth® pairing information after delet-
ing the pairing information from both the cellular phone and
the vehicle system.
4-156Monitor, climate, audio, phone and voice recognition systems

VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the com-
mand correctly. The interior of the vehicle is too noisy.
Close the windows or make sure that the other occupants
are quiet.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak the command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The command is spoken too fast. Speak the command after confirming the following: voice
guidance is announced, a tone sounds, and an icon on the
screen changes from white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between words.
The system prompts to repeat a command. Pronunciation is unclear. Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after confirming the
following: a voice guidance is announced, a tone sounds,
and an icon on the screen changes from white to orange.
An improper command is spoken. Speak the command or a number that is displayed in white
on the screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number spoken. Many numbers are spoken at once. Place a pause between the appropriate digits for correct
recognition by the system. When speaking a telephone
number, place a pause between area codes and dial
codes, etc.
Voice Recognition does not operate, and a tone sounds twice after pushing the
switch. Theswitch is pushed before the system is ready to accept
voice commands.After turning on NissanConnect
SM, wait for the Voice Rec-
ognition system to be ready before giving voice
commands.
Monitor, climate, audio, phone and voice recognition systems4-157

SymptomPossible cause Possible solution
The USB memory device cannot operate with Voice
Recognition. Depending on the device, an iPhone® or iPod® may be
recognized as a USB memory device. This is not a malfunction.
More than one audio device is connected to the USB port. Only one audio device can be operated with the Voice Recognition system even when multiple numbers of de-
vices are connected. Select an audio source to operate
with the Voice Recognition system.
The USB/iPod® operation screen is grayed out. The audio device is not connected. Connect an audio device to the system.
An audio source to be operated with the Voice Recognition
system has not been selected. Select an audio source to be operated with the Voice Rec-
ognition system.
An error message is displayed when trying to select a track
and operate the USB/iPod®. The track information is being processed for registration by
the system. Song information will be loaded into the system when a
new audio device is registered for the first time or when
the song information in the pre-registered device has been
changed. Wait for the loading to complete (this may take
from a few minutes up to an hour) .
The number of songs stored on the connected audio de-
vice exceeds its capacity. Decrease the number of songs stored on the audio device.
No song is stored on the audio device. Store songs on the connected audio device. Storing songs
with information such as artist name, album name, song
name, and playlist, etc. will make Voice Recognition song
search available.
The Navigation item is not displayed in the voice operation
menu screen. Voice Recognition command preparation for the navigation
system is not completed immediately after the system is
started. Display any screen other than the Voice Recognition
screen, and then push the
switch.
The system does not correctly recognize a Point of Interest
(POI) name spoken. There are some rare cases where a POI is unavailable by
Voice Recognition but the location can be found on the
map. This is not a malfunction. Consider using an alternative
search method, like street address.
Partial or alias name is spoken. For best results, speak the full name.
Some POI category names can only be searched when
nearby. This is not a malfunction.
4-158Monitor, climate, audio, phone and voice recognition systems

NissanConnectSMuses an operating system like
those found on many computers, tablets and cell
phones. Like these devices, processing speed
may vary, and system response delays or resets
may occur intermittently. This does not indicate a
malfunction, and further information on system
operation can be found below.
System Start-Up
Due to the large number of features and capabili-
ties that the NissanConnect
SMneeds to load on
start-up, it may take up to a minute for all func-
tions (such as Apps) to be available. The system
will display “Now Loading All Apps...” during this
time.
System Response Delay
NissanConnect
SMuses an operating system like
those found on many computers, tablets and cell
phones. Like these devices, sometimes pro-
grams do not respond immediately and this may
temporarily delay system use.
In most situations, simply waiting a few moments
longer should be sufficient for the pending opera-
tions to complete.
If the system temporarily does not respond to
commands, the system can be easily reset. Sim-
ply push down the VOL/ON-OFF knob for at
least 5 seconds. The system will turn off and
restart. After restart, all functions should be available.
If a navigation route was set, the route should
resume automatically.
System Reset
As noted above, intermittent system resets may
occur during normal operation. You may also
wish to reset the system if you find that a particu-
lar feature is not loading or responding. Often, a
quick system reset will resolve any issue you may
be experiencing. After restart, all functions will be
available as described above.
System Updates
Like many digital devices, the NissanConnect
SM
is designed to allow for software updates as
enhancements are developed and additional fea-
tures added. If you have questions about system
performance, it is recommended that you contact
a NISSAN dealer to ensure that your vehicle has
had the latest available software installed.
Operating Tips
NissanConnect
SMprovides several methods of
operation to suit your preferences. The following
are suggested operating tips. ●
Operating the multi-function controller
steering wheel controls, or other controls
too quickly can cause a lag between the
control and the display. Operate the controls
carefully and allow the system to respond to
your request.
● NISSAN recommends using Voice Recog-
nition whenever possible to select options
while driving. Some touch-screen function-
ality is intentionally unavailable during driv-
ing. Please view the available voice com-
mands by pushing the
(TALK) switch
and then selecting a category on the display.
● When looking for a street address or Points
of Interest (POI) , remember that you can use
Connected Search and Assisted Search
features within NissanConnect
SMServices
to expand your search methods and results.
The Voice Recognition system recognizes a
defined set of commands. These commands
can be viewed in the display by pushing
the
(TALK) switch and then selecting
a category from the displayed list. The com-
mands can also be found in the Voice Rec-
ognition section under command list. For
additional information, refer to “Command
list” in this section.
ADDITIONAL SYSTEM INFORMATION
Monitor, climate, audio, phone and voice recognition systems4-159

●The TPMS will activate only when the vehicle
is driven at speeds above 16 mph (25 km/h).
Also, this system may not detect a sudden
drop in tire pressure (for example, a flat tire
while driving) .
● The low tire pressure warning light does not
automatically turn off when the tire pressure
is adjusted. After the tire is inflated to the
recommended pressure, the vehicle must be
driven at speeds above 16 mph (25 km/h) to
activate the TPMS and turn off the low tire
pressure warning light. Use a tire pressure
gauge to check the tire pressure.
● The “Tire Pressure Low - Add Air” warning
appears in the vehicle information display
when the low tire pressure warning light is
illuminated and low tire pressure is detected.
The “Tire Pressure Low - Add Air” warning
turns off when the low tire pressure warning
light turns off.
● The “Tire Pressure Low - Add Air” warning
appears each time the ignition switch is
placed in the on position as long as the low
tire pressure warning light remains illumi-
nated.
● The “Tire Pressure Low - Add Air” warning
does not appear if the low tire pressure
warning light illuminates to indicate a TPMS
malfunction. ●
Tire pressure rises and falls depending on
the heat caused by the vehicle’s operation
and the outside temperature. Do not reduce
the tire pressure after driving because the
tire pressure rises after driving. Low outside
temperature can lower the temperature of
the air inside the tire which can cause a
lower tire inflation pressure. This may cause
the low tire pressure warning light to illumi-
nate. If the warning light illuminates, check
the tire pressure for all four tires.
● The Tire and Loading Information label is
located in the driver’s door opening.
● You can also check the pressure of all tires
(except the spare tire) on the vehicle infor-
mation display screen. The order of the tire
pressure figures displayed on the screen
corresponds with the actual order of the tire
position.
For additional information, refer to “Low tire pres-
sure warning light” in the “Instruments and con-
trols” section and “Tire Pressure Monitoring Sys-
tem (TPMS)” in the “In case of emergency”
section of this manual.WARNING
● Radio waves could adversely affect
electric medical equipment. Those who
use a pacemaker should contact the
electric medical equipment manufac-
turer for the possible influences before
use.
● If the low tire pressure warning light
illuminates while driving, avoid sudden
steering maneuvers or abrupt braking,
reduce vehicle speed, pull off the road
to a safe location and stop the vehicle
as soon as possible. Driving with under-
inflated tires may permanently damage
the tires and increase the likelihood of
tire failure. Serious vehicle damage
could occur and may lead to an accident
and could result in serious personal in-
jury. Check the tire pressure for all four
tires. Adjust the tire pressure to the
recommended COLD tire pressure
shown on the Tire and Loading Informa-
tion label to turn the low tire pressure
warning light off. If you have a flat tire,
replace it with a spare tire as soon as
possible. (For additional information,
refer to “Flat tire” in the “In case of
emergency” section for changing a flat
tire.)
5-4Starting and driving

WARNING
The following actions can increase the
chance of losing control of the vehicle if
there is a sudden loss of tire air pressure.
Losing control of the vehicle may cause a
collision and result in personal injury.
●The vehicle generally moves or pulls in
the direction of the flat tire.
● Do not rapidly apply the brakes.
● Do not rapidly release the accelerator
pedal.
● Do not rapidly turn the steering wheel.
1. Remain calm and do not overreact.
2. Maintain a firm grip on the steering wheel with both hands and try to hold a straight
course.
3. When appropriate, slowly release the accel- erator pedal to gradually slow the vehicle.
4. Gradually steer the vehicle to a safe location off the road and away from traffic if possible.
5. Lightly apply the brake pedal to gradually stop the vehicle.
6. Turn on the hazard warning flashers and contact a roadside emergency service to
change the tire. For additional information, refer to “Changing a flat tire” in the “In case
of emergency” section of this manual.DRINKING ALCOHOL/DRUGS AND
DRIVING
WARNING
Never drive under the influence of alcohol
or drugs. Alcohol in the bloodstream re-
duces coordination, delays reaction time
and impairs judgement. Driving after
drinking alcohol increases the likelihood
of being involved in an accident injuring
yourself and others. Additionally, if you
are injured in an accident, alcohol can
increase the severity of the injury.
NISSAN is committed to safe driving. However,
you must choose not to drive under the influence
of alcohol. Every year thousands of people are
injured or killed in alcohol-related collisions. Al-
though the local laws vary on what is considered
to be legally intoxicated, the fact is that alcohol
affects all people differently and most people
underestimate the effects of alcohol.
Remember, drinking and driving don’t mix! That is
true for drugs (over-the-counter, prescription)
and illegal drugs, too. Don’t drive if your ability to
operate your vehicle is impaired by alcohol,
drugs, or some other physical condition.
DRIVING SAFETY PRECAUTIONS
Your NISSAN is designed for both normal and
off-road use. However, avoid driving in deep wa-
ter or mud as your NISSAN is mainly designed for
leisure use, unlike a conventional off-road ve-
hicle.
Remember that 2-wheel drive models are less
capable than 4-wheel drive models for rough
road driving and extrication when stuck in deep
snow or mud, or the like.
Please observe the following precautions:
WARNING
● Spinning the front wheels on slippery
surface may cause the 4WD warning
message to display and the 4WD sys-
tem to automatically switch from the
4WD to the 2WD mode. This could re-
duce the traction. Be especially careful
when towing a trailer. (4WD models)
● Drive carefully when off the road and
avoid dangerous areas. Every person
who drives or rides in this vehicle
should be seated with their seat belt
fastened. This will keep you and your
passengers in position when driving
over rough terrain.
5-8Starting and driving

When the ignition switch is pushed without de-
pressing the brake pedal, the ignition switch will
illuminate.
Push the ignition switch center:● Once to change to ACC.
● Two times to change to ON.
● Three times to return to OFF.
The ignition switch will automatically return to the
LOCK position when any door is either opened or
closed with the switch in the OFF position. The ignition lock is designed so that the ignition
switch position cannot be switched to OFF until
the shift lever is moved to the P (Park) position.
When the ignition switch cannot be pushed to-
ward the OFF position, proceed as follows:
1. Move the shift lever into the P (Park) posi- tion.
2. Push the ignition switch. The ignition switch position will change to the ON position.
3. Push the ignition switch again to the OFF position.
The shift lever can be moved from the P
(Park) position if the ignition switch is in
the ON position and the brake pedal is
depressed.
If the battery of the vehicle is discharged,
the push-button ignition switch cannot be
moved from the LOCK position.
Some indicators and warnings for operation are
displayed on the vehicle information display. For
additional information, refer to “Vehicle informa-
tion display” in the “Instruments and controls”
section of this manual.OPERATING RANGE
The Intelligent Key functions can only be used
when the Intelligent Key is within the specified
operating range.
When the Intelligent Key battery is almost dis-
charged or strong radio waves are present near
the operating location, the Intelligent Key sys-
tem’s operating range becomes narrower and
may not function properly.
If the Intelligent Key is within the operating range,
it is possible for anyone, even someone who does
not carry the Intelligent Key, to push the ignition
switch to start the engine.
LSD2014LSD2020
Starting and driving5-11

NISSAN INTELLIGENT KEY®
BATTERY DISCHARGE
If the battery of the NISSAN Intelligent Key® is
discharged, or environmental conditions interfere
with the Intelligent Key operation, start the engine
according to the following procedure:1. Place the shift lever in the P (Park) position.
2. Firmly apply the foot brake.
3. Touch the ignition switch with the Intelligent Key as illustrated. (A chime will sound.) After Step 3 is performed, when the ignition
switch is pushed without depressing the
brake pedal, the ignition switch position will
change to ACC.
4. Push the ignition switch while depressing the brake pedal within ten seconds after the
chime sounds. The engine will start.
NOTE: ● When the ignition switch is pushed to
the ACC or ON position or the engine is
started by the above procedure, the
Intelligent Key battery discharge indi-
cator appears in the vehicle informa-
tion display even when the Intelligent
Key is inside the vehicle. This is not a
malfunction. To turn off the Intelligent
Key battery discharge indicator, touch
the ignition switch with the Intelligent
Key again.
● If the Intelligent Key battery discharge
indicator appears, replace the battery
as soon as possible. For additional in-
formation, refer to “Battery replace-
ment” in the “Do-it-yourself” section of
this manual.
NISSAN VEHICLE IMMOBILIZER
SYSTEM
The NISSAN Vehicle Immobilizer System will not
allow the engine to start without the use of the
registered key.
If the engine fails to start using a registered key
(for example, when interference is caused by
another registered key, an automated toll road
device or automatic payment device on the key
ring) , restart the engine using the following pro-
cedure:
1. Leave the ignition switch in the ON position for approximately 5 seconds.
2. Place the ignition switch in the OFF or LOCK position, and wait approximately
10 seconds.
3. Repeat steps 1 and 2.
4. Restart the engine while holding the device (which may have caused the interference)
separate from the registered key.
If the no start condition re-occurs, NISSAN rec-
ommends placing the registered key on a sepa-
rate key ring to avoid interference from other
devices.
SSD0860
Starting and driving5-13