.Route calculation may not be completed in
the following cases.
— If there is no main road within a range of 1.5 miles (2.5 km) from the vehicle, a
message saying so will appear on the
screen. Try recalculating when the vehicle
is closer to a main road.
— If there is no main road within a range of 1.5 miles (2.5 km) from the destination or
waypoint, a message saying so will
appear on the screen. Try setting the
location closer to a main road.
— If the vehicle is too close to the destination or if there are no roads to the destination,
a message saying so will appear on the
screen.
— If it is impossible to reach the destination or waypoints because of traffic regula-
tions, etc.
— If the only route to reach the destination or waypoints is extremely complicated.
. The following may occur when the route is
displayed.
— If you calculate a route on a main road, the starting point of the route may not exactly
match the current vehicle location. — The endpoint of the route may not exactly
match the destination.
— If you calculate a route on a main road, the system may display a route from another
main road. This may be because the
position of the vehicle icon is not accu-
rate. In this case, park the vehicle in a safe
location and reset the vehicle icon, or
continue driving to see if the position of
the vehicle icon is automatically adjusted
before recalculating the route.
— There are cases in which the system shows an indirect route to reach the
destination or waypoints, if you set them
from stored or facility information. In order
to correct this, you must be careful about
the traffic direction, especially when lanes
with different travel directions are shown
separately, such as interchanges and
service areas.
— This system makes no distinction be- tween limited traffic control and total
control (blockage) . It may show an
indirect route even if the road is usable.
— Even if the freeway preference is set to OFF, a route that uses the freeway may be
suggested. — Even if the ferry preference is set to OFF, a
route that uses a ferry line may be
suggested.
9-7
9. General information
ABOUT MAP ICONS
The marks of companies displayed by this
product to indicate business locations are the
marks of their respective owners. The use of
such marks in this product does not imply any
sponsorship, approval, or endorsement by such
companies of this product.
ABOUT MAP DATA
1. This map data has been prepared byCLARION CO., LTD. (CLARION) , under
license from HERE. has added, processed
and digitized data based on the digital road
map data of HERE. Due to the production
timing of the map data, some new roads may
not be included in this map data or some of
the names or roads may be different from
those at the time you use this map data.
2. Traffic control and regulation data used in this map data may be different from those at
the time you use this map data due to the
data production timing. When driving your
vehicle, follow the actual traffic control signs
and notices on the roads.
3. Reproducing or copying this map software is strictly prohibited by law.
Published by Nissan North America, Inc.
*
C2016 HERE. All Rights Reserved. *
CZENRIN CO., LTD. 2016. All rights reserved.
WARNING
.
This navigation system should not be
used as a substitute for your own
judgement. Any route suggestions
made by this navigation system may
never override any local traffic reg-
ulations, your own judgement, and/
or knowledge of safe driving prac-
tices. Disregard route suggestions by
the navigation system if such sugges-
tions would: cause you to perform an
hazardous or illegal maneuver, place
you in an hazardous situation, or
route you into an area you consider
unsafe.
. The advice provided by the naviga-
tion system is to be regarded only as
a suggestion. There may be situa-
tions where the navigation system
displays the vehicle’s location incor-
rectly, fails to suggest the shortest
course, and/or fails to direct you to
your desired destination. In such
situations, rely on your own driving
judgement, taking into account cur-
rent driving conditions. .
Do not use the navigation system to
route you to emergency services. The
database does not contain a com-
plete listing of locations of emer-
gency service providers such as
police, fire stations, hospitals and
clinics. Please use your judgement
and your ability to ask for directions
in these situations.
. As the driver you solely are respon-
sible for your driving safety.
— In order to avoid traffic accidents, do not operate the system while
driving.
— In order to avoid traffic accidents, operate the system only when the
vehicle is stopped at a safe place
and the parking brake is set.
— In order to avoid traffic accidents or traffic offence, remember that
actual road conditions and traffic
regulations take precedence over
the information contained on the
navigation system.
— Accordingly, the Software may contain inaccurate or incomplete
information due the passage of
time, changing circumstances, and
9-11
9. General information
due to the nature of the sources
used. Please observe the actual
traffic circumstances and regula-
tions at all times while driving.
— In a situation when actual road conditions and traffic regulations
differ from the information con-
tained on the navigation system,
then abide by traffic rules.
— The navigation system does not provide, or account for in any way,
information regarding traffic and
road laws; speed restrictions; road
conditions including road slope,
grade, and/or surface conditions;
obstruction information including
bridge and tunnel height and
width, and/or other prevailing driv-
ing and/or road conditions. Always
rely on your own driving judgment,
taking into account current driving
conditions.
— Minimize the amount of time spent viewing the screen while driving.
The marks of companies displayed by this
product to indicate business locations are
the marks of their respective owners. The use of such marks in this product does not imply
any sponsorship, approval, or endorsement
by such companies of this product.
END-USER TERMS
The data (“Data”) is provided for your personal,
internal use only and not for resale. It is protected
by copyright, and is subject to the following
terms and conditions which are agreed to by you,
on the one hand, and CLARION CO., LTD.
(“CLARION”) and its licensors (including their
licensors and suppliers) on the other hand.
*
C2016 HERE. All rights reserved.
This data includes information taken with permis-
sion from Canadian authorities, including *
CHer
Majesty, *CQueen’s Printer for Ontario, *C
Canada Post, GeoBase Š,*CDepartment of
Natural Resources Canada. All rights reserved.
HERE holds a non-exclusive license from the
United States Postal Service
Što publish and sell
ZIP+4 Šinformation.
*
CUnited States Postal Service Š2015. Prices
are not established, controlled or approved by
the United States Postal Service
Š. The following
trademarks and registrations are owned by the
USPS: United States Postal Service, USPS, and
ZIP+4.
Terms and conditions
Personal Use Only. You agree to use this Data
together with Nissan Automotive Products for
the solely personal, non-commercial purposes
for which you were licensed, and not for service
bureau, time-sharing or other similar purposes.
Accordingly, but subject to the restrictions set
forth in the following paragraphs, you agree not
to otherwise reproduce, copy, modify, decom-
pile, disassemble or reverse engineer any portion
of this Data, and may not transfer or distribute it
in any form, for any purpose, except to the extent
permitted by mandatory laws. Multi-disc sets
may only be transferred or sold as a complete set
as provided by CLARION and not as a subset
thereof.
Restrictions.Except where you have been
specifically licensed to do so by CLARION, and
without limiting the preceding paragraph, you
may not (a) use this Data with any products,
systems, or applications installed or otherwise
connected to or in communication with vehicles,
capable of vehicle navigation, positioning, dis-
patch, real time route guidance, fleet manage-
ment or similar applications; or (b) with or in
communication with any positioning devices or
any mobile or wireless-connected electronic or
computer devices, including without limitation
cellular phones, palmtop and handheld compu-
9-12
9. General information
10 Troubleshooting guide
System unit ........................................................................\
...... 10-2Liquid crystal display ....................................................... 10-2
Navigation ........................................................................\
........ 10-3 Basic operations ............................................................... 10-3
Vehicle icon ........................................................................\
10-4 Route calculation and visual guidance ..................... 10-6
Voice guidance ............................................................... 10-8
Traffic information ........................................................... 10-9
NissanConnect
SMServices ...................................... 10-10
Voice recognition ................................................................ 10-11
SYSTEM UNIT
LIQUID CRYSTAL DISPLAY
Symptom Possible cause Possible solution
The screen is too dark. The cabin temperature is too low.Wait until the cabin temperature becomes moderate.
Screen brightness is set to the maximum darkness. Adjust the brightness setting of the screen.
“Screen Settings” (page 7-29)
The screen is too bright. Screen brightness is set to the maximum brightness. Adjust the brightness setting of the screen.
“Screen Settings” (page 7-29)
A small black spot or a small bright spot appears on
the screen. This is a typical phenomenon for liquid crystal
display.This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power cables, ham
radios or other radio devices equipped to other
vehicles may adversely affect the screen.This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal
display. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is less than 50 8F(08C). Wait until the cabin temperature rises to within 50 8F
(08C) and 1228F (508C).
When looking at the screen from an angle, the screen
lightens or darkens. This is a typical phenomenon for liquid crystal
display.Adjust the brightness setting of the screen.
“Screen Settings” (page 7-29)
The screen turns blue or an error message is
displayed. A system malfunction has occurred.
Contact a NISSAN dealer for an inspection.
The SD card is not inserted into the slot correctly. If the SD card containing map data is accidentally removed, after reinserting the SD card containing
map data into the slot, place the ignition switch in the
OFF position and then place back in the ON position
again.
10-2
10. Troubleshooting guide
NAVIGATION
BASIC OPERATIONS
Symptom Possible cause Possible solution
No image is displayed. The brightness is at the lowest setting.Adjust the brightness of the display.
“Screen Settings” (page 7-29)
The display is turned off. Push the and hold <
>to turn on the display.
No voice guidance is available.
or
The volume is too high or too low. The volume is not set correctly, or it is turned off. Adjust the volume of voice guidance.
Voice guidance is not provided for certain streets
(roads displayed in gray) .
This is not a malfunction.
No map is displayed on the screen. A screen other than a map screen is displayed. Push
VEHICLE ICON
SymptomPossible cause Possible solution
Names of roads and locations differ be-
tween Plan View and Birdview
TM. This is because the quantity of the displayed information is
reduced so that the screen does not become too cluttered.
There is also a chance that names of the roads or locations may
be displayed multiple times, and the names appearing on the
screen may be different because of a processing procedure. This is not a malfunction.
The vehicle icon is not displayed in the
correct position. The vehicle was transported after the ignition switch was pushed
off, for example, by a ferry or car transporter. Drive the vehicle for a period of time on a road
where GPS signals can be received.
The position and direction of the vehicle icon may be incorrect
depending on the driving environments and the levels of
positioning accuracy of the navigation system. This is not a malfunction. Drive the vehicle for a
period of time to automatically correct the position
and direction of the vehicle icon.
“Current vehicle location” (page 9-2)
When the vehicle is traveling on a new road,
the vehicle icon is located on another road
nearby. Because the new road is not stored in the map data, the system
automatically places the vehicle icon on the nearest road
available. Updated road information will be included in the
next version of the map data.
The screen does not switch to the night
screen even after turning on the headlights. The daytime screen was set the last time the headlights were
turned on. Set the screen to the night screen mode using
<
>
when turning on the headlights.“Screen Settings” (page 7-29)
The map does not scroll even when the
vehicle is moving. The current location map screen is not displayed.
Push
ROUTE CALCULATION AND VISUAL GUIDANCE
SymptomPossible cause Possible solution
Waypoints are not included in the auto
reroute calculation. Waypoints that have been already passed are not included in the
auto reroute calculation. To go to that waypoint again, edit the route.
Route information is not displayed. Route calculation has not yet been performed. Set the destination and perform route calculation.
The vehicle is not on the suggested route. Drive on the suggested route.
Route guidance is set to OFF. Turn on route guidance.
Route information is not provided for certain types of roads (roads
displayed in dark green). This is not a malfunction.
The auto reroute calculation (or detour
calculation) suggests the same route
as the one previously suggested. Route calculations took priority conditions into consideration, but
the same route was calculated.
This is not a malfunction.
A waypoint cannot be added. Five waypoints are already set on the route, including ones that the vehicle has already passed. A maximum of 5 waypoints can be set on the route. To
go to 6 or more waypoints, perform route calculations
multiple times as necessary.
The suggested route is not displayed. Roads near the destination cannot be calculated. Reset the destination to a main or ordinary road, and
recalculate the route.
The starting point and destination are too close. Set a more distant destination.
The starting point and destination are too far away. Divide the trip by selecting one or two intermediate
destinations, and perform route calculations multiple
times.
There are time restricted roads (by the day of the week, by time)
near the current vehicle location or destination. Set [Use Time Restricted Roads] to OFF.
“Route Settings” (page 5-16)
A part of the route is not displayed. The suggested route includes narrow streets (roads displayed in gray). This is not a malfunction.
10-6
10. Troubleshooting guide