and/or drift.
Static and flutter: During signal interference from
buildings, large hills or due to antenna position,
usually in conjunction with increased distance
from the station transmitter, static or flutter can
be heard. This can be reduced by lowering the
treble setting to reduce the treble response.
Multipath reception: Because of the reflective
characteristics of FM signals, direct and re-
flected signals reach the receiver at the same
time. The signals may cancel each other,
resulting in momentary flutter or loss of sound.
AM radio reception
AM signals, because of their low frequency, can
bend around objects and skip along the ground.
In addition, the signals can bounce off the
ionosphere and be bent back to earth. Because
of these characteristics, AM signals are also
subject to interference as they travel from
transmitter to receiver.
Fading: Occurs while the vehicle is passing
through freeway underpasses or in areas with
many tall buildings. It can also occur for several
seconds during ionospheric turbulence even in
areas where no obstacles exist.
Static: Caused by thunderstorms, electrical
power lines, electric signs and even traffic lights.
HD RadioTMTechnology reception (for
U.S.)
HD Radio Technology reception needs to be
activated to receive HD Radio broadcasts.
“Radio Menu” (page 3-16)
This enables you to receive radio broadcasts
digitally (where available) , providing a better
quality sound with clear reception. When this
feature is not activated or HD Radio broadcasts
are not available, you will receive analog radio
(AM/FM) broadcasts.
Satellite radio reception (for U.S. and
Canada)
When the satellite radio is used for the first time
or the battery has been replaced, the satellite
radio may not work properly. This is not a
malfunction. Wait more than 10 minutes with
the satellite radio ON and the vehicle outside of
any metal or large building for the satellite radio
to receive all of the necessary data.
SiriusXM services require a subscription after
trial period and are sold separately or as a
package. The satellite service is available only in
the 48 contiguous USA and DC. SiriusXM
satellite service is also available in Canada; see
www.siriusxm.ca.
The satellite radio performance may be affected if cargo carried on the roof blocks the satellite
radio signal.
If possible, do not put cargo near the satellite
antenna.
A buildup of ice on the satellite radio antenna can
affect satellite radio performance. Remove the
ice to restore satellite radio reception.
3. Audio system
3-3
5. Information
Response Specialist provides various assis-
tance depending on the situation.
“Emergency support” (page 5-16)
. Automatic Collision Notification (ACN):
The TCU (Telematics Control Unit) gener-
ates a signal automatically to the Nissan-
Connect
SMServices Response Center in the
case of an accident severe enough to trigger
one of the vehicle’s air bags. Upon the signal,
a Response Specialist receives the vehicle
location and customer information and no-
tifies the proper authorities in accordance
with established policies and procedures.
. Curfew Alert:
Customers can set time interval for accep-
table and unacceptable operation of the
vehicle via NissanConnect
SMPortal Website
and NissanConnectSMServices Companion
App. If the time restrictions are violated, the
customer will be automatically notified (e-
mail, text message, or phone call) .
. Remote Door Lock/Unlock:
The Remote Door Lock/Unlock feature
allows the customer to access the vehicle
remotely from the NissanConnect
SMSer-
vices website or Companion App to send
lock or unlock commands to the vehicle.
“Connecting to Interactive Voice
Menu” (page 5-13)
. Remote Sound Horn and Flash Lights:
Customers can activate the vehicle’s head-
lights and horn via the NissanConnect
SM
Services website or Companion App.
. Remote Engine Start:
If the vehicle is equipped with both TCU
(Telematics Control Unit) and Remote Start,
customers can remotely start the vehicle via
the NissanConnect
SMServices website or
Companion App.
. Alarm Notification:
Customers will be notified if the vehicle alarm
system is activated based on their notifica-
tion preferences (e-mail, text, phone call) .
. Boundary Alert:
Customers can set an area for the vehicle to
stay in or out of via the NissanConnect
SM
Services website or Companion App. Cus-
tomers will be notified when vehicle is out-of-
bounds based on their notification prefer-
ences (e-mail, text, phone call).
. Maintenance Alert/Reminder:
The center sends maintenance and other
relevant info. to registered e-mail address
(PC/Mobile) based on the vehicle informa- tion (e.g. driving mileage and etc.) sent at the
center access timing. Details of vehicle
information are separately examined.
. Send to Car:
Customers can access turn-by-turn naviga-
tion provided by Google maps and sent
directly to the NissanConnect
SMvehicle.
. Journey Planner:
Customers can create a multiple way-point
route via Journey Planner on the NissanCon-
nect
SMServices website and send the de-
tails directly to their vehicle.
. Destination Download:
Customers can search for different locations
via the NissanConnect
SMServices website
and send them directly to their vehicle.
. Connected Search:
Customers can access Internet search en-
gines directly from the vehicle to find exact
destinations to navigate to.
. Assisted Search:
Customers can use Assisted Search to get
further destination assistance via operator
service or live Response Specialist for more
detailed information.
“Searching by using Voice Menu but-
ton on map” (page 6-25)
5-10
8. Troubleshooting guide
VEHICLE ICON
SymptomPossible cause Possible solution
Names of roads and locations differ be-
tween 2D view and Birdview
TM. This is because the quantity of the displayed information is
reduced so that the screen does not become too cluttered.
There is also a chance that names of the roads or locations may
be displayed multiple times, and the names appearing on the
screen may be different because of a processing procedure. This is not a malfunction.
The location of the vehicle icon is misaligned
from the actual position. The vehicle was transported after the ignition switch was placed
in the OFF position, for example, by a ferry or car transporter. Drive the vehicle for a period of time on a road
where GPS signals can be received.
The position and direction of the vehicle icon may be incorrect
depending on the driving environments and the levels of
positioning accuracy of the navigation system. This is not a malfunction. Drive the vehicle for a
period of time to automatically correct the position
and direction of the vehicle icon.
“Current vehicle location” (page 6-60)
Driving with tire chains or tires that have been replaced may
result in an incorrect vehicle location display due to miscalcula-
tion by the speed sensor. Drive the vehicle for a period of time (at
approximately 19 MPH (30 km/h) for about 30
minutes) to automatically correct the vehicle icon
position.
If this does not correct the vehicle icon position, it
is recommended you contact a NISSAN dealer.
The map data has a mistake or is incomplete (the vehicle icon
position is always misaligned in the same area). Updated road information will be included in the
next version of the map data.
When the vehicle is traveling on a new road,
the vehicle icon is located on another road
nearby. Because the new road is not stored in the map data, the system
automatically places the vehicle icon on the nearest road
available. Updated road information will be included in the
next version of the map data.
“How to order map data updates”
(page 6-67)
The screen does not switch to the night
screen even after turning on the headlights. The daytime screen was set the last time the headlights were
turned on. Set the screen to the night screen mode using
<
>
when turning on the headlights.“Display settings” (page 2-19)
8-20