1. Introduction
extremities: hands, wrists, feet and ankles) .
Co-location:This transmitter must not be co-
located or operated in conjunction with any other
antenna or transmitter.
IC Regulatory information (for Canada)
The antenna cannot be removed (and changed)
by user.
This device complies with Industry Canada
license-exempt RSS standard(s) . Operation is
subject to the following two conditions: (1) This
device may not cause interference, and (2) this
device must accept any interference, including
interference that may cause undesired operation
of the device.
CAUTION: Radio Frequency Radiation Expo-
sure
This equipment complies with IC radiation
exposure limits set forth for uncontrolled envir-
onment and meets RSS-102 of the IC radio
frequency (RF) Exposure rules. This equipment
has very low levels of RF energy that it deemed to
comply without maximum permissive exposure
evaluation (MPE) . But it is desirable that it should
be installed and operated with at least 20 cm and
more between the radiator and person’s body
(excluding extremities: hands, wrists, feet and
ankles.) Co-location:
This transmitter must not be co-
located or operated in conjunction with any other
antenna or transmitter.
This Class B digital apparatus meets all require-
ments of the Canadian Interference-Causing
Equipment Regulations.
For Quebec :
L’antenne ne peut e ˆ
tre enleve ´
e (et modifie ´
) par
l’utilisateur.
NOTE
Le pre ´
sent appareil est conforme aux CNR
d’Industrie Canada applicables aux appareils
radio exempts de licence. L’exploitation est
autorise ´
e aux deux conditions suivantes : (1)
l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout
brouillage radioe ´
lectrique subi, me ˆ
me si le
brouillage est susceptible d’en compromettre le
fonctionnement.
ATTENTION : l‘exposition aux rayonnements
radiofre ´
quence
Cet e ´
quipement est conforme aux limites d’ex-
position aux radiations IC de ´
finies pour un
environnement non contro ˆ
le´
et satisfait RSS-
102 de la fre ´
quence radio (RF) IC re `
gles
d‘exposition. Cet e ´
quipement pre ´
sente des niveaux tre
`
s faibles d’e ´
nergie RF re ´
pute ´
con-
forme sans e ´
valuation de l‘exposition maximale
permissive (MPE). Mais il est souhaitable qu’il
devrait e ˆ
tre installe ´
et fonctionner avec au moins
20 cm entre le radiateur et le corps de la
personne (a `
l‘exception des membres:. Mains,
poignets, pieds et chevilles) .
Co-localisation : Cet e ´
metteur ne doit pas e ˆ
tre
co-implante ´
s ou exploite ´
s
en conjonction avec
une autre antenne ou un autre e ´
metteur.
Regulatory information (for Mexico)
La operacio ´
n de este equipo esta ´
sujeta a las
siguientes dos condiciones: (1) es posible que
este equipo o dispositivo no cause interferencia
perjudicial y (2) este equipo o dispositivo debe
aceptar cualquier interferencia, incluyendo la
que pueda causar su operacio ´
n no deseada.
1-6
and/or drift.
Static and flutter: During signal interference from
buildings, large hills or due to antenna position,
usually in conjunction with increased distance
from the station transmitter, static or flutter can
be heard. This can be reduced by lowering the
treble setting to reduce the treble response.
Multipath reception: Because of the reflective
characteristics of FM signals, direct and re-
flected signals reach the receiver at the same
time. The signals may cancel each other,
resulting in momentary flutter or loss of sound.
AM radio reception
AM signals, because of their low frequency, can
bend around objects and skip along the ground.
In addition, the signals can bounce off the
ionosphere and be bent back to earth. Because
of these characteristics, AM signals are also
subject to interference as they travel from
transmitter to receiver.
Fading: Occurs while the vehicle is passing
through freeway underpasses or in areas with
many tall buildings. It can also occur for several
seconds during ionospheric turbulence even in
areas where no obstacles exist.
Static: Caused by thunderstorms, electrical
power lines, electric signs and even traffic lights.
HD RadioTMTechnology reception (for
U.S.)
HD Radio Technology reception needs to be
activated to receive HD Radio broadcasts.
“Radio Menu” (page 3-16)
This enables you to receive radio broadcasts
digitally (where available) , providing a better
quality sound with clear reception. When this
feature is not activated or HD Radio broadcasts
are not available, you will receive analog radio
(AM/FM) broadcasts.
Satellite radio reception (for U.S. and
Canada)
When the satellite radio is used for the first time
or the battery has been replaced, the satellite
radio may not work properly. This is not a
malfunction. Wait more than 10 minutes with
the satellite radio ON and the vehicle outside of
any metal or large building for the satellite radio
to receive all of the necessary data.
SiriusXM services require a subscription after
trial period and are sold separately or as a
package. The satellite service is available only in
the 48 contiguous USA and DC. SiriusXM
satellite service is also available in Canada; see
www.siriusxm.ca.
The satellite radio performance may be affected if cargo carried on the roof blocks the satellite
radio signal.
If possible, do not put cargo near the satellite
antenna.
A buildup of ice on the satellite radio antenna can
affect satellite radio performance. Remove the
ice to restore satellite radio reception.
3. Audio system
3-3
— Your cellular phone is locked in order toprevent dialing.
. When the radio wave condition is not ideal or
ambient sound is too loud, it may be difficult
to hear the other person’s voice during a call.
. Immediately after the ignition switch is
placed in the ON position, it may be
impossible to receive a call for a short period
of time.
. Do not place the cellular phone in an area
surrounded by metal or far away from the in-
vehicle phone module to prevent tone quality
degradation and wireless connection disrup-
tion.
. While a cellular phone is connected through
the Bluetooth
Šwireless connection, the
battery power of the cellular phone may
discharge quicker than usual.
. For U.S. and Canada:
Visit the website below for troubleshooting
help if the Bluetooth
ŠHands-Free Phone
System seems to be malfunctioning.
www.nissanusa.com/bluetooth/
. For Mexico:
If the Bluetooth
ŠHands-Free Phone System
seems to be malfunctioning, it is recom-
mended you consult a NISSAN dealer for support.
. Some cellular phones or other devices may
cause interference or a buzzing noise to
come from the audio system speakers.
Storing the device in a different location
may reduce or eliminate the noise.
. Refer to the cellular phone Owner’s Manual
regarding the telephone pairing procedure
specific to your phone, battery charging,
cellular phone antenna, etc.
. The antenna display on the monitor may not
coincide with the antenna display of some
cellular phones.
. The battery display on the monitor may not
coincide with the battery display of some
cellular phones.
. Keep the interior of the vehicle as quiet as
possible to hear the caller’s voice clearly as
well as to minimize its echoes.
. If reception between callers is unclear,
adjusting the incoming or outgoing call
volume may improve the clarity.
. The microphone is located near the map
light.
. Reduce background noise as much as
possible by closing windows and pointing HVAC vents away from the ceiling.
INDICATORS
Indicators*1for phone and text messaging are
displayed on the top of the screen.
Indicates the number of unread
received messages.
Indicates the Bluetooth Šdevice that
is selected.
Indicates the strength of the signal
the Bluetooth Šdevice is receiving.
Indicates the amount of remaining
Bluetooth Šdevice battery.
4. Hands-Free Phone
4-3
5. Information
NISSANCONNECTSMSERVICES
(if so equipped)
SUBSCRIPTION TO NISSANCON-
NECT
SMSERVICES
Except for services received under Demonstra-
tion Mode, it is necessary to subscribe to
NissanConnect
SMServices in order to use the
NissanConnectSMServices. To activate Nissan-
ConnectSMServices, you can enroll via the
NissanConnectSMServices Companion App,
NissanConnectSMportal website, or it is recom-
mended you contact a NISSAN dealer.
NissanConnect
SMServices are offered by Sir-
iusXM or other third party vendors in accordance
with the terms and conditions and privacy
policies outlined in a Subscription Agreement.
LEGAL DISCLAIMER
Avoid operating NissanConnectSMServices in
such a way that you are distracted while driving.
Except for services provided under Demonstra-
tion Mode, a NissanConnect
SMServices Sub-
scription Agreement is required to use this
service.
Beginning on the date of purchase of your
vehicle, a trial period for the services is included
for a limited period of time. At the expiration of
the trial subscription period, your credit card will be charged and your service will automatically
renew in accordance with the terms of your
NissanConnect
SMServices Subscription Agree-
ment.
Services are dependent upon subscription en-
rollment and the telematics device being in
operative condition, cellular connection availabil-
ity, navigation map data, and GPS satellite signal
reception, which can limit the ability to reach
NissanConnect
SMServices or to receive sup-
port. The service requires a compatible GSM/
GPRS cellular network. Should the cellular
provider terminate or restrict network service,
services will not be available. Under this circum-
stance, your service may be suspended or
terminated without notice and without liability to
NISSAN, NISSAN’s third party service providers,
the underlying wireless carrier or any third party
beneficiary. In the event that a change of
telecommunications systems or services be-
comes necessary, you are solely responsible for
replacing, as well as the cost of replacing, any
equipment in the vehicle that is necessitated.
Terms and conditions of NissanConnect
SM
Services Subscription Agreement apply.
NISSANCONNECTSMSERVICES
FEATURES
NissanConnectSMServices provides various
types of information and services by connecting
your vehicle to the NissanConnect
SMServices
Data Center and NissanConnectSMServices
Response Center using the TCU (Telematics
Control Unit) installed in your vehicle.
WARNING
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU antenna is installed inside
the upper central part of the instru-
ment panel. An occupant should not
get any closer to the antenna than
specified by the pacemaker manu-
facturer. The radio waves from the
TCU antenna may adversely affect the
operation of the pacemaker while
using the NissanConnect
SMServices.
. Please note that the Automatic Colli-
sion Notification (ACN) service and
Emergency Calling (E-Call) function
5-8
5. Information
INFO:
The availability of the operation menu items
differs depending on the contents of the
selected information.
EMERGENCY SUPPORT
NissanConnectSMServices provides various
services to support dealing with emergencies
of the subscribed vehicle and the driver.
For example, in case of an illness or serious
injury, you can seek support by pushing the in-
vehicle
NissanConnect
SMServices. NissanConnectSM
Services can specify the location of the vehicle
via GPS, and the information will be sent to the
police or other agencies as needed.
For information about other NissanConnect
SM
Services emergency support related services,
refer to the NissanConnectSMServices Services
website or contact the NissanConnectSMSer-
vices support line.
NissanConnect
SMServices website:
For U.S.
www.nissanusa.com/connect
For Canada
www.nissan.ca/nissanconnect (English)
www.nissan.ca/nissanconnect/fr (French) NissanConnect
SMServices support
line:
1-855-426-6628
WARNING
. Please note that the Automatic Colli-
sion Notification service and Emer-
gency Call function cannot be used in
the following conditions:
— Emergency functions and services will not be available without a paid
subscription to NissanConnect
SM
Services.
— The NissanConnect
SMServices
network system is disabled.
— The vehicle moves outside the service area where the TCU (Tele-
matics Control Unit) is connected
to the system.
— The vehicle is outside the area where the cellular network service
is receivable.
— The vehicle is in a location with poor signal reception such as tun-
nels, underground parking gar-
ages, behind buildings or in
mountainous areas. — The line is busy.
— The TCU (Telematics Control Unit)
or other systems of your vehicle
are not working properly.
— It may not be possible to make an emergency call depending on the
severity of a collision and/or emer-
gency.
. Park the vehicle in a safe location
and set the parking brake before
operating
. Only use this service in case of an
emergency. There may be a penalty
for inappropriate use of the service.
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any
closer to the antenna than specified
by the pacemaker manufacturer. The
radio waves from the TCU antenna
5-16
8. Troubleshooting guide
SymptomPossible cause Possible solution
Each volume level (ring tone, incoming voice or
outgoing voice) is different. Each volume level is not adjusted properly. Adjust each volume level properly.
The antenna display is different between the
navigation screen and a cellular phone screen.
Making or receiving a call is unavailable even
though the antenna display shows that it is
possible to do so. The antenna display varies depending on the model
of cellular phone.
This does not indicate a malfunction. The antenna display
and remaining battery level shown on the navigation screen
may be different from those shown on the cellular phone
screen. Use them as a reference.
A voice cannot be heard clearly when using a
cellular phone behind tall buildings. Some structures such as tall buildings, etc. may
cause irregular reflection of radio waves or comple-
tely shut out radio waves that are used for cellular
phones. Move to a place without tall buildings.
Noise is heard when using a cellular phone
under/near areas of elevated railroads, high
voltage electric power cables, traffic signals,
neon billboards, etc. Electromagnetic waves that are generated from radio
devices may adversely affect the cellular phone.
This is not a malfunction.
Noise is heard in the sound from the audio
system while using a cellular phone. Radio waves that are generated from a cellular phone
may adversely affect the sound from the audio
system. This is not a malfunction.
Sound skips or stutters. The cellular phone may have turned on the wireless
LAN (Wi-Fi). Turn off the wireless LAN (Wi-Fi).
Phonebook cannot be downloaded. An error occurred during the phone pairing process. Please delete the Bluetooth
Špairing information from both
the mobile phone and vehicle system before registering it
again.
Phone does not support phonebook download
function. Visit www.nissanusa.com/bluetooth/ to check
compatibility.
8-16