2017 NISSAN LEAF service

still be transmitted if vehicle telematics features
are accessed either in the vehicle or remotely.
Your agreement to the transmission and use of
data by NISSAN can be provided in various
ways. The vehicle is equipped with a “pop up”
screen on the vehicle navigation system that will
ask for your consent to this data transfer. A
version of the following message will appear:
“Pursuant to subscription agreement, your vehi-
cle wirelessly transmits recorded vehicle data to
NISSAN for various purposes, including Nissan-
Connect
SMEV, product evaluation, research and
development. By touching [OK], you consent to
the transmission and use of your vehicle data.
See Owner’s Manual or NissanConnect
SM
Website for terms and details.” If you touch
[OK], your vehicle will transmit data as designed
in connection with the vehicle telematics system.
If you touch [Decline] your vehicle will not
transmit data. However, the telematics features
referenced above, and perhaps others, will not
be available to you. The vehicle’s static naviga-
tion system will remain operational, and you will
be able to access your radio and climate
controls.
Telematics features are dependent on cellular
data transmission. Some areas may have limited
or no cellular connectivity, resulting in a loss or
interruption of data transmission and, as a result, certain features may be temporarily unavailable.
Even if areas with good signal reception, cellular
connectivity can be adversely affected by things
such as tall buildings, apartments, tunnels,
underground parking, mountainous areas, etc.
Even if the signal strength bar of the in-vehicle
data communication module indicates good
reception, connectivity may be disrupted. This
does not indicate a malfunction. Operate the
system again after a few minutes to restore
connectivity. NissanConnect
SMEV telematics
features are offered as a convenience to the
vehicle owner. NISSAN is not responsible for,
and owner assumes all risk of, interruptions in
service or errors based on incomplete or
inaccurate data. NissanConnect
SMEV commu-
nications may be received at a verified e-mail
address or by SMS/text messaging-enabled
mobile phone. Standard text rates and/or data
usage may apply depending on your carrier.
If your vehicle’s telematics account is active, and
you are not the original owner, please contact
NISSAN at the website or phone number above
as soon as possible to update the telematics
enrollment information. Upon sale of the vehicle,
please contact NISSAN at the website or phone
number above so that NISSAN’s records may be
updated. NissanConnect
SMEV subscription will
automatically terminate at the end of the initial free term if you do not wish to renew your
subscription agreement at the prices then in
effect.
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5. NissanConnectSMEV

NISSANCONNECTSMEV OVER-
VIEWThis vehicle incorporates a communication
device that is called a TCU (Telematics Control
Unit) . The communication connection between
this unit and the Nissan Data Center allows for
various services.
When the system connects to the Nissan Data
Center, an antenna icon will appear on the
screen. Use the service in a location where the
symbol representing good signal reception
appears on the screen.
: When the signal reception is good
: When the signal reception is bad
INFO:
You can check driving records for your vehicle
online at the NissanConnect
SMWebsite.
However, if [Share Vehicle Information] is set to
OFF, vehicle data will not be uploaded. Make
sure that this setting is ON.
When [Service Reminders] is set to ON, com-
munication with the Nissan Data Center will be
performed once daily. NISSAN recommends that
you set [Service Reminders] to ON.
“NissanConnectSMEV settings”
(page 5-11)
Remote functions
5-4
5. NissanConnectSMEV

.Battery status check:
The status of the battery can be checked
using your personal computer or cellular
phone even if you are not in the vehicle.
. Unplugged status, Charge status:
By registering frequently used charging
stations, notifications can be sent to your
personal computer or cellular phone e-mail
address to inform you when the charging
connector is disconnected at those locations
or charging is completed.
. Remote charge, Remote climate con-
trol:
Remote activation of battery charging or
climate control can be set using your
personal computer or cellular phone.
. Li-ion battery warmer status (if so
equipped):
When the ambient temperature is low, the Li-
ion battery warmer operates automatically.
Notifications will be sent to your personal
computer or cellular phone e-mail address
under the following conditions in order to
remind you to connect the charging con-
nector.
— Approximately 5 minutes after the Li-ion battery warmer starts operating while the
power switch is in the OFF state and the charging cable is not connected to the
vehicle.
— Approximately 5 minutes after the Li-ion battery warmer stops operating due to
low remaining Li-ion battery power while
the power switch is in the OFF state and
the charging cable is not connected to
the vehicle.
NOTE:
. The remaining Li-ion battery power
lowers gradually while the battery war-
mer is operating without connecting the
charging connector.
. When the remaining Li-ion battery
power lowers, the battery warmer stops
operating. When this occurs, the Li-ion
battery temperature lowers gradually,
and as a result the EV system may be
disabled.
Navigation Telematics (NissanConnect
SM
EV) . Automatic update of charging stations:
The information for the charging stations that
is recorded in the map data is automatically
updated. .
All Information Feeds:
Convenient information for driving such as
weather and traffic information, ECO infor-
mation shared with the LEAF users, etc. is
provided.
. Favorites:
When the information of an Internet site is
selected and it is stored in the page that is
specially established in the NissanCon-
nect
SMWebsite, the information is converted
into an appropriate format via the Nissan
Data Center and provided for use in the
vehicle. The content of the information is
automatically read out. For the registration
method of information data, visit the Nissan-
Connect
SMWebsite.
NOTE:
. Completing the NissanConnect
SMEV
registration is necessary before using
this service.
. To check the Li-ion battery charging
status or to use the remote heater and
air conditioner using an internet en-
abled smart phone or personal compu-
ter, the following conditions must be
met:
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5. NissanConnectSMEV

—The vehicle must be located in a
cellular phone or smart phone cover-
age area.
— The internet enabled cellular phone
or smart phone must be located in a
cellular phone or smart phone cover-
age area.
— The computer must be connected to
the internet.
— A cellular phone capable of text
messaging must be used to receive
text message regarding vehicle
charge status.
. When the charge connector is discon-
nected from the vehicle, the heater and
air conditioner operates using vehicle
Li-ion battery electric power.
. If the remote heater and air conditioner
function and Li-ion battery charging are
performed at the same time, Li-ion
battery charging will take longer than
usual due to the power used to heat or
cool the vehicle.
. Certain remote functions require a
compatible smart phone, which is not
included with vehicle. .
NissanConnectSMEV information sys-
tem features are included through a
subscription service which requires
owner consent to activate. The sub-
scription must be active to use these
features.
. NissanConnect
SMEV communications
may be received at a verified e-mail
address or by SMS/text messaging-
enabled cellular phone.
. Standard text rates and/or data usage
may apply depending on your carrier.
ABOUT SERVICE APPLICATION
Registration to the NissanConnectSMEV is
necessary before using this service. For detailed
information, contact a NISSAN certified LEAF
dealer.
CAUTION
If the vehicle is sold to another person,
this service must be canceled and all
data stored in the device must be deleted
to avoid having personal data inadver-
tently disclosed.
NOTICE FOR USAGE
. The NissanConnectSMEV use the TCU
(Telematics Control Unit) . Even if the signal
strength bar of the in-vehicle data commu-
nication module indicates good reception,
connection to the Nissan Data Center may
be disabled. This does not indicate a
malfunction. Operate the system again after
a few minutes.
. The NissanConnect
SMEV cannot be used
under the following conditions:
— The vehicle moves outside the service area of the TCU (Telematics Control Unit)
connection to the system.
— The vehicle is in a location with poor signal reception such as a tunnel, under-
ground parking, behind a building or in a
mountainous area.
RADIO APPROVAL NUMBER AND
INFORMATION
WARNING
.The TCU antenna is installed inside
the upper central part of the instru-
ment panel. An occupant should not
get any closer to the antenna than
specified by the pacemaker manu-
5-6
5. NissanConnectSMEV

[Send unplugged status to Data Center]With this item turned on, the system recognizes that the charge connector is not
connected to the vehicle even though the charge timer function is set, the system
transmits this information to the Nissan Data Center. When the Nissan Data Center
receives the information, it will send an e-mail to the specified address to inform you
of the charge connector status.
[Send Charging Status to Data Center] With this item turned on, if a battery charge is interrupted before it is completed, the
system recognizes this and transmits this information to the Nissan Data Center.
When the Nissan Data Center receives the information, it will send an e-mail to the
specified address to inform you of the battery charge status.
[Delete Saved Locations & Reset Message Settings] Saved locations for charging messages will be deleted and charging messages settings will set to the factory default settings.
[Sign in] NissanConnect
SMEV registration cannot be completed from this menu. For
registration, please visit the NissanConnectSMWebsite.
[Auto-Update Stations] When this item is turned on, new charging station information will be downloaded monthly from the Nissan Data Center, automatically updating the map data.
[Service Reminders] The information that is sent from the Nissan Data Center is displayed.
[Information Feed
Setting] [Download
Automatically][Select Download Interval] Select automatic download interval from [Never], [Power on] (downloaded when
power is turned on) , [Every 30 min], [Every 60 min] and [Every 120 min].
[Select Information Feed] Select an information feed from the list to start the automatic download of the feed.
[Edit Feed
List] [Add to Favorites] A maximum of 16 favorite feeds selected from the information feeds can be stored
in a folder.
“Storing favorites” (page 5-9)
[Update Feed List] Connect to the Nissan Data Center and update the information feed list.
[Initialize Feed List] Restore the information feed list to the factory default setting.
[Delete All Information Feed History] All information feed history will be deleted.
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5. NissanConnectSMEV

[Vehicle Information
Sharing with Nissan][Share Vehicle Information] When this item is turned on, vehicle information (driving history, etc.) is
automatically sent to the Nissan Data Center.
[Delete Shared Vehicle Information] Vehicle information (driving history, etc.) is deleted.
[Unit ID Information] Display the Unit ID, TCU (Telematics Control Unit) ID, SIM ID and VIN Information necessary for user registration.
[Reset all NissanConnect EV settings to default] All NissanConnect
SMEV settings are returned to default.
[Vehicle Data Transmission Setting] When [OK] is touched, data transmission to the Nissan Data Center is enabled.
Touch [Decline] to disable the NissanConnect
SMEV functions.
INFO:
. Notes on [Send unplugged status to Data Center]:
Even if the notification service for the charge connector status is set, no notification is sent and no status can be checked under the following conditions.
— The system will check the connection status of the charge connector within the period of time set, but will not check once this period of time has been exceeded. Therefore, if the charge connector is removed from the vehicle after the period of time set, a notification is not sent.
— The charge connector status notification does not indicate the start of battery charging.
— No notification is sent if the vehicle is outside the communication service area.
— The notification does not include the reason why the charge connector is disconnected.
— If the vehicle is not used for 2 weeks, communication with the vehicle is disabled.
— If the power switch is in the ON position, no notification is sent.
. Notes on [Send Charging Status to Data Center]:
Even if the notification service for the charge completion is set, no notification is sent and no status can be checked under the following conditions.
— The charge interruption notification does not always indicate the completion of battery charging.
— This notification does not mean that the timer charge function did not start at the time set.
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5. NissanConnectSMEV

— No notification is sent if the vehicle is outside the communication service area.
— The notification does not include the reason why the battery charging was interrupted.
— If the vehicle is not used for 2 weeks, communication with the vehicle is disabled.
— If the power switch is in the ON position, no notification is sent.
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5. NissanConnectSMEV

ERROR MESSAGE ON COMMU-
NICATION
The display may show the following messages on the screen while using the NissanConnectSMEV. If the messages are displayed, follow the on-screen
instructions. Otherwise, contact a NISSAN certified LEAF dealer.
Error message Possible solution
System Busy. The system is busy.
Please wait.
No service. The service is not available in the area.
Please try again in an area where connection to the Nissan Data Center is possible.
The connection to the center failed. Connection to the Nissan Data Center failed.
Please try again later.
Telematics communication is currently busy.
Please try again later. The line is busy.
Please try again later.
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5. NissanConnectSMEV