2017 NISSAN LEAF heater

—The vehicle must be located in a
cellular phone or smart phone cover-
age area.
— The internet enabled cellular phone
or smart phone must be located in a
cellular phone or smart phone cover-
age area.
— The computer must be connected to
the internet.
— A cellular phone capable of text
messaging must be used to receive
text message regarding vehicle
charge status.
. When the charge connector is discon-
nected from the vehicle, the heater and
air conditioner operates using vehicle
Li-ion battery electric power.
. If the remote heater and air conditioner
function and Li-ion battery charging are
performed at the same time, Li-ion
battery charging will take longer than
usual due to the power used to heat or
cool the vehicle.
. Certain remote functions require a
compatible smart phone, which is not
included with vehicle. .
NissanConnectSMEV information sys-
tem features are included through a
subscription service which requires
owner consent to activate. The sub-
scription must be active to use these
features.
. NissanConnect
SMEV communications
may be received at a verified e-mail
address or by SMS/text messaging-
enabled cellular phone.
. Standard text rates and/or data usage
may apply depending on your carrier.
ABOUT SERVICE APPLICATION
Registration to the NissanConnectSMEV is
necessary before using this service. For detailed
information, contact a NISSAN certified LEAF
dealer.
CAUTION
If the vehicle is sold to another person,
this service must be canceled and all
data stored in the device must be deleted
to avoid having personal data inadver-
tently disclosed.
NOTICE FOR USAGE
. The NissanConnectSMEV use the TCU
(Telematics Control Unit) . Even if the signal
strength bar of the in-vehicle data commu-
nication module indicates good reception,
connection to the Nissan Data Center may
be disabled. This does not indicate a
malfunction. Operate the system again after
a few minutes.
. The NissanConnect
SMEV cannot be used
under the following conditions:
— The vehicle moves outside the service area of the TCU (Telematics Control Unit)
connection to the system.
— The vehicle is in a location with poor signal reception such as a tunnel, under-
ground parking, behind a building or in a
mountainous area.
RADIO APPROVAL NUMBER AND
INFORMATION
WARNING
.The TCU antenna is installed inside
the upper central part of the instru-
ment panel. An occupant should not
get any closer to the antenna than
specified by the pacemaker manu-
5-6
5. NissanConnectSMEV

Menu itemResult
[SXM Stocks] To add a favorite stock, touch [Yes] to display a List of Matching Stocks. Select
a stock by performing a search or typing in the symbol. Touch [Yes] to add a
stock to the list or touch [No] to go back. Touching [Add Stock] will also allow
adding a favorite stock. Once a stock is added, it’s price, trend, and date can
be viewed. Red indicates the stock is down and green indicates the stock is up.
Touch [Delete Stock] to [Delete All] or [Delete One]. Up to 20 stocks can be
saved. Only supported stocks can be added.
[SXM Movie Listings] [Nearby Theaters] Displays a list of theaters by distance. Select the theater for Theater Details
such as its location and phone number. While viewing the Theater Details,
touch [Go here] for route guidance. While viewing the list of Nearby Theaters,
touch [Movies] to display a list of movies that are playing at that theater. Select
the movie to display Movie Details including the rating, running time, and show
times.
[Current Movies] Displays a list of movies that are currently playing. Touch [Details] to display
Movie Details including the rating, running time, and show times. While viewing
the list of Current Movies, select the movie to display a list of Nearby Theaters.
Select the theater for Theater Details such as its location and phone number.
Touch [Movies] for a detailed description and show times of the selected
movie. Touch [Go Here] for route guidance to the selected theater.
[Vehicle] [Energy Info] [Energy Econo-
my]Estimated driving range, average energy economy and instant energy economy
are displayed.
“Viewing energy economy information” (page 2-8)
[History] The previous 10 histories of the average energy economy are displayed.
“Viewing energy economy history” (page 2-9)
[Energy Usage] Estimated driving range and energy usage of various systems are displayed.
“Viewing energy usage information” (page 2-9)
6-4
6. Viewing information

ENERGY INFORMATION DISPLAY
SymptomPossible cause Possible solution
The driving range increase/decrease when the air
conditioner/heater is ON/OFF that is displayed in the
energy usage information screen is displayed as +0
mile (+0 km) or -0 mile (-0 km). The power used for the air conditioner/heater will
decrease in response to the power used by the
traction motor and the increase/decrease difference
of the driving range will be under ±1 mile (±1 km) .
Also, when the Li-ion battery available charge is low,
the increase/decrease of the driving range will also
become smaller.This is not a malfunction.
10-7
10. Troubleshooting guide

TIMER FUNCTION
SymptomPossible cause Possible solution
Charging does not start at the time set. Timer charge has not been set to ON. Check on the timer charge screen whether the
indicator for the timer charge is turned on.
The EVSE (Electric Vehicle Supply Equipment) is not
connected correctly. Check that the EVSE (Electric Vehicle Supply
Equipment) is connected correctly.
The immediate charge switch is in the ON position. Check the immediate charge switch setting.
The power switch is in the ON position. Place the power switch in the OFF position when
setting timer charge.
The air conditioner or heater does not operate at the
time set. The Climate Ctrl. Timer is not set to ON.
On the Climate Ctrl. Timer screen, check whether the
Climate Ctrl. Timer indicator is on.
The EVSE (Electric Vehicle Supply Equipment) is not
connected correctly to the vehicle. Check whether the EVSE (Electric Vehicle Supply
Equipment) is connected correctly to the vehicle.
When the Timer charge is set as the first priority, the
Climate Ctrl. Timer will not operate until the remain-
ing Li-ion battery power displayed in the meter
exceeds 10 segments (80%) . Check the Climate Ctrl. Timer priority setting.
“Priority setting between timer charge and
Climate Ctrl. Timer” (page 2-13)
When the Climate Ctrl. Timer is set as the first
priority, the Climate Ctrl. Timer operates only when
remaining Li-ion battery power displayed in the meter
is more than 2 segments (15%) . Charge the Li-ion battery so that the remaining Li-ion
battery power displayed in the meter is more than 2
segments (15%) and then, operate the Climate Ctrl.
Timer.
The power switch is in the ON position. Place the power switch in the OFF position when setting timer charge.
10-8
10. Troubleshooting guide

SymptomPossible cause Possible solution
The system does not recognize the connection
of a cellular phone. The system does not
receive or make a call. The cellular phone is not compatible with the in-
vehicle hands-free phone system.
Use a cellular phone compatible with the system. Visit
www.nissanusa.com/bluetooth/ to check compatibility.
The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The phone operation is limited by the functions (such
as dial lock, etc.) of the registered cellular phone. Remove any settings that are limiting use of the cellular
phone, and then perform registration again.
The other party cannot hear your voice.
The other party can hear your voice, but it
cracks or cuts out. Mute function is enabled.
Verify mute function is disabled.
The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The fan speed of the heater/air conditioner is too fast. Decrease the fan speed of the heater/air conditioner.
The ambient noise level is excessive. (For example:
heavy rain, construction sites, inside a tunnel,
oncoming vehicles, etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too
loud. Reduce the vehicle speed.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a
call. The wireless Bluetooth
Šconnection may be disrupted
depending on the location of the cellular phone.Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or
your body.
When a cellular phone is operated to make a
call, the hands-free function becomes unavail-
able. Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a
call. This is not a malfunction. Make a call again using the
hands-free function.
The other party’s voice cannot be heard. There
is no ring tone. The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
10-20
10. Troubleshooting guide

VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the
command correctly. The interior of the vehicle is too noisy.
Close the windows or have the other occupants be
quiet.
The fan speed of the heater/air conditioner is too fast. Decrease the fan speed of the heater/air conditioner.
The noise generated by driving the vehicle is too
loud. Reduce the vehicle speed.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The timing of speaking a command is too early. Speak the command after confirming the following: a voice guidance is announced, a tone sounds, and an
icon on the screen changes from gray to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between
words.
The system prompts to repeat a command. Pronunciation is unclear. Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after con- firming the following: a voice guidance is announced,
a tone sounds, and an icon on the screen changes
from gray to orange.
An improper command is spoken. Speak the command or a number that is displayed on
the screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number
spoken. Too many numbers are spoken at once.
Place a pause between the appropriate digits for
correct recognition by the system. When speaking a
telephone number, place a pause between area
codes, dial codes, etc.
10-30
10. Troubleshooting guide