2017 MERCEDES-BENZ SPRINTER heating

Index....................................................... 4
Introduction......................................... 23
Operating Instructions .......................... .23
Service and vehicle operation ................ 23
Proper use ............................................. 25
Protection of the environment ............... 25
Operating safety and vehicle approval
............................................................... 26
Genuine Mercedes-Benz parts ............... 29
QR code for rescue card ........................ 30
Data stored in the vehicle ...................... 30
At a glance ........................................... 32
Cockpit .................................................. 32
Instrument cluster ................................. 33
Steering wheel buttons .......................... 36
Center console ...................................... 36
Overhead control panel ......................... 37
Door control panel ................................. 38
Further control panels ........................... 38
Safety ................................................... 40
Useful information ................................. 40
Occupant safety .................................... 40
Children in the vehicle ........................... 47
Pets in the vehicle ................................. 52
Driving safety systems ........................... 53
Emergency exit ...................................... 56
Theft deterrent locking system .............. 57
Opening and closing ...........................59
Useful information ................................. 59
Key ........................................................ 59
Central locking ...................................... 63
Driver's door and front passenger
door ....................................................... 64
Sliding door ........................................... 65
Electrical step ........................................ 66
Rear doors ............................................. 67
Partition sliding door ............................. 69
Side windows ......................................... 70
Seats, steering wheel and mirrors ....72
Useful information ................................. 72
Seats ..................................................... 72
Steering wheel ....................................... 77
Mirrors ................................................... 78
Lights and windshield wipers ............80
Useful information ................................. 80
Exterior lighting ..................................... 80
Interior lighting ...................................... 85
Changing bulbs ...................................... 87
Windshield wipers .................................. 94
Climate control .................................... 97
Useful information ................................. 97
Overview of climate control systems ..... 97
Operating the climate control system .. 100
Adjusting the air vents ......................... 104
Operating the auxiliary heating sys-
tem ...................................................... 105
Operating the cargo compartment air
vents .................................................... 115
Driving and parking ..........................116
Useful information ............................... 116
Breaking-in notes ................................. 116
Driving ................................................. 116
Automatic transmission ....................... 121
Refueling ............................................. 124
Parking ................................................ 127
Driving tips .......................................... 130
Driving systems ................................... 137
Working mode ..................................... 151
Towing a trailer .................................... 152
On-board computer and displays ....158
Useful information ............................... 158
Important safety notes ........................ 158
Instrument cluster ............................... 158
On-board computer (vehicles without
steering wheel buttons) ....................... 160
On-board computer (vehicles with
steering wheel buttons) ....................... 161
Display messages ................................ 173
2Contents

Emergency running mode .............. 124
Important safety notes .................. 121
Kickdown ....................................... 123
Maneuvering .................................. 123
Overview ........................................ 121
Problem (malfunction) ................... 124
Releasing the parking lock man-
ually ............................................... 124
Selector lever ................................ 121
Selector lever positions ................. 122
Shift ranges ................................... 123
Starting the engine ........................ 118
Touchshift ...................................... 122
Trailer towing ................................. 123
Transmission oil change ................ 279
Automatic transmission emer-
gency mode ....................................... 124
AUX port ............................................. 207
Auxiliary heater
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 110
Adjusting ....................................... 170
Conditions for switching on ........... 107
Heating time .................................. 106
Important safety notes .................. 105
Operating with the button (control
panel) ............................................ 107
Operation with the remote con-
trol ................................................. 108
Operation with the timer ................ 112
Selecting a switch-on time ............. 107
Setting the switch-on time ............. 108
see Auxiliary heating
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary warm-air heater
Problem (malfunction) ................... 115
Axle load, permissible (trailer tow-
ing) ...................................................... 283
B
Backup lamps
Replacing bulbs ............................... 90 Backup lamps (Chassis Cab)
Replacing bulbs ............................... 91
BAS (Brake Assist System)
Display message ............................ 179
Function/notes ................................ 54
Indicator lamp ................................ 191
Basic settings
see Settings
Battery
Isolating switch .............................. 116
Replacing (SmartKey) ...................... 61
Battery (SmartKey)
Checking .......................................... 61
Important safety notes .................... 61
Replacing ......................................... 61
Battery (vehicle)
Care ............................................... 228
Charge indicator lamp ................... 194
Charging ........................................ 228
Disconnecting and connecting ....... 225
Disconnecting and connecting
(engine compartment) ................... 227
Display message ............................ 189
Important safety notes .................. 223
Installing/removing (engine com-
partment) ....................................... 228
Jump starting ................................. 238
Location ......................................... 224
Removing and installing ................. 226
Removing and installing the floor
covering ......................................... 224
Before driving off
Important safety notes .................. 118
Belt
see Seat belts
Belt warning ......................................... 44
Bleeding the fuel system .................. 120
Blind Spot Assist
Activating/deactivating ......... 143, 170
Notes/function .............................. 141
Trailer towing ................................. 143
Bottle holder
see Cup holder
Brake Assist
see BAS (Brake Assist System)
Brake Assist System
see BAS (Brake Assist System)
Index5

Central lockingAutomatic locking ............................ 64
Important safety notes .................... 63
Locking/unlocking (buttons) ........... 63
Locking/unlocking (SmartKey) ........ 59
Locking/unlocking manually ............ 63
Central locking system
see Central locking
Change of address .............................. 24
Change of ownership .......................... 24
Changing bulbs
Additional indicators (roof) .............. 92
Additional turn signals ..................... 89
Backup lamp (Chassis Cab) ............. 91
Backup lamps .................................. 90
Bi-Xenon bulbs ................................. 87
Brake lamps ..................................... 90
Brake lamps (Chassis Cab) .............. 91
Cornering lamps .............................. 88
Courtesy lights ................................. 92
Daytime running lamps (halogen
headlamps) ...................................... 88
Display message ............................ 182
Front interior light ............................ 93
High-beam headlamps ..................... 88
Interior light ..................................... 93
Interior lighting ................................ 93
License plate lamp ........................... 91
License plate lamp (Chassis Cab) .... 91
Low-beam headlamps ...................... 88
Overview of lamp types (front
bulbs) ............................................... 87
Overview of lamp types (rear
bulbs, Cargo Van/Passenger
Van) ................................................. 90
Overview of lamp types (rear
bulbs, Chassis Cab) ......................... 91
Parking lamps .................................. 88
Perimeter lamp .......................... 91, 92
Rear fog lamp .................................. 90
Rear fog lamp (Chassis Cab) ............ 91
Rear interior light ............................. 93
Standing lamps (rear, Chassis
Cab) ................................................. 91
Standing lamps (rear) ...................... 90
Tail lamps ........................................ 90
T

ail lamps (Chassis Cab) .................. 91
Turn signals (front) ........................... 89 Turn signals (rear, Chassis Cab) ....... 91
Turn signals (rear) ............................ 90
Warning and indicator lamps ......... 198
see Replacing bulbs
Changing bulbs
see Replacing bulbs
Checklist
Before driving off-road ................... 136
Child
Restraint system .............................. 49
Child seat
Forward-facing restraint system ...... 51
LATCH-type (ISOFIX) child seat
anchors ............................................ 50
On the front-passenger seat ............ 51
Rearward-facing restraint system .... 51
Top Tether ....................................... 50
Child-proof locks
Important safety notes .................... 52
Rear door ......................................... 52
Children
Special seat belt retractor ............... 48
Children in the vehicle
Important safety notes .................... 47
Chock ................................................. 129
Cigarette lighter ................................ 205
Cleaning
Mirror turn signal ........................... 232
Trailer tow hitch ............................. 233
Cleaning
see Care
Climate control
Air conditioning in the rear com-
partment ........................................ 100
Air-conditioning system ................... 98
Auxiliary heating ............................ 105
Checking/cleaning the air filter
(rear-compartment air condition-
ing) ................................................ 221
Cooling with air dehumidification .. 101
Defrosting the windows ................. 102
Heating ............................................ 97
Heating in the rear compartment ..... 99
Important safety notes .................... 97
Operating the cargo compartment
air vents ......................................... 115
Overview of systems ........................ 97
Index7

Problem with the rear window
defroster ........................................103
Problems with the windshield
heating .......................................... 103
Rear-compartment air condition-
ing ................................................. 100
Rear-compartment heating .............. 99
Reheat function (air dehumidifica-
tion) ............................................... 102
Setting the air distribution ............. 101
Setting the air vents ......................1 04
Setting the airflow ......................... 101
Setting the temperature ................ 101
Switching air-recirculation mode
on/off ............................................ 103
Switching on/off ........................... 100
Switching the rear window
defroster on/off ............................ 103
Switching windshield heating on/
off ..................................................1 03
Cockpit
Overview .......................................... 32
see Instrument cluster
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 140
COMAND display
Cleaning ......................................... 233
Combination switch ............................ 82
Communications equipment
Operation ....................................... 207
PND fittings ................................... 207
Ports .............................................. 207
Type approval/frequency .............. 271
Consumption statistics (on-board
computer) .......................................... 171
Control panel
Above the windshield ....................... 37
Center console ................................ 36
Climate control ................................ 36
Driver's door ....................................3 8
Left and right side of the steering
wheel ............................................... 38
Conversions/equipment .................... 28
Coolant (engine)
Adding ........................................... 219
Checking the level .........................2 18
Display message ............................ 185 Displaying the temperature (on-
board computer) ............................ 164
Filling capacity ............................... 280
Important safety notes .................. 218
Cooling
see Climate control
Cornering lamps
Replacing bulbs ............................... 88
Cornering light function
Function/notes ................................ 83
Courtesy lights
Replacing bulbs ............................... 92
Crosswind driving assistance ............ 55
Cruise control
Activating ....................................... 138
Activation conditions ..................... 138
Cruise control lever ....................... 137
Deactivating ................................... 138
Display message ............................ 186
Driving system ............................... 137
Function/notes .............................1 37
Important safety notes .................. 137
Problem (malfunction) ................... 139
Resuming the stored speed ........... 138
Setting a speed .............................. 138
Storing and maintaining current
speed ............................................. 138
Cup holder ......................................... 204
Center console .............................. 204
Cup holder
see Cup holders
Cup holders ........................................ 204
Curtains (cleaning instructions) ...... 235
Customer Assistance Center
(CAC) ..................................................... 28
Customer Relations Department ....... 28
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) ......... 168
8Index

Fuel tanksee Fuel tank
Fuel tank content
Reserve, display message .............. 185
Fuses .................................................. 242
G
Gasoline
Reserve fuel warning lamp ............ .196
General driving tips
Driving short distances .................. 131
Genuine parts ...................................... 29
Glove box ...........................................2 00
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 260
H
Handbrake
see Parking brake
Handbrake
see Parking brake
Hazard warning lamps ........................ 83
Head restraints
Adjusting ......................................... 76
Adjusting (rear) ................................ 76
Headlamps
Adding fluid to cleaning system ..... 220
Cleaning system (function) .............. 83
Fogging up ....................................... 84
see Automatic headlamp mode
Headliner (cleaning instructions) .... 234
Heating
see Climate control
High-beam headlamps
Highbeam Assist .............................. 84
Replacing bulbs ............................... 88
Switching on/off .............................. 82
Highbeam Assist
Function/notes ................................ 84
Switching Highbeam Assist
on/off ............................................ 168
Hood
Closing ...........................................2 15
Display message ............................ 189
Important safety notes .................. 214
Indicator lamp ................................ 198 Opening ......................................... 214
Hot-water auxiliary heater
Problem (malfunction) ................... 111
Hydroplaning ..................................... 134
I
Ignition lock
see Key positions
Ignition lock
see SmartKey positions (ignition lock)
Immobilizer .......................................... 57
Indicator lamp
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ...... 29
Installing a wheel
Installing the adapter (spare
wheel) ............................................ 265
Instrument cluster
Fuel gage ....................................... 159
Important safety notes .................. 158
Instrument cluster lighting ............. 159
Outside temperature display .......... 159
Overview .......................................... 33
Speedometer ................................. 159
Tachometer ................................... 159
Warning and indicator lamps ........... 34
Instrument cluster lighting .............. 159
Instrument lighting
see Instrument cluster lighting
Interior lighting ................................... 85
Front ................................................ 85
Motion detectors ............................. 86
Notes on replacing bulbs ................. 93
Overview .......................................... 85
Replacing bulbs ............................... 93
Switching the rear compartment
lighting on centrally ......................... 85
Interior motion sensor
Arming ............................................. 58
Deactivating ..................................... 58
Function ........................................... 58
Switching off .................................... 58
12Index

Operating safetyLimited Warranty ............................. 23
Operating safety and vehicle
approval
Attachments and bodies .................. 28
Changing the engine power out-
put ................................................... 27
Correct use ...................................... 25
Declaration of conformity ................ 27
Equipment and conversions ............. 28
Important safety notes .................... 26
Information about body/equip-
ment mounting directives ................ 28
Notes on operating the vehicle ........ 26
Qualified specialist workshop .......... 27
Registering your vehicle ................... 28
Operating system
see On-board computer
Operator's Manual
General notes .................................. 23
Vehicle equipment ........................... 23
Outline lamp
Replacing bulbs ............................... 92
Outside temperature display ........... 159
Overhead control panel ...................... 37
Overrevving range ............................. 159
Overrun cutoff ................................... 130
P
Paintwork (cleaning instructions) ... 231
Paper holder ...................................... 203
Parking ............................................... 127
Important safety notes .................. 127
Parking brake ................................ 128
Wheel chock .................................. 129
see PARKTRONIC
Parking aid
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 181
Notes/function .............................. 128
Parking brake
see Parking brake
Parking lamps
Replacing bulbs ............................... 88 PARKTRONIC
Deactivating/activating ................. 150
Driving system ............................... 148
Function/notes ............................. 148
Important safety notes .................. 148
Problem (malfunction) ................... 151
Range of the sensors ..................... 148
Roll-back warning .......................... 150
Trailer towing ................................. 150
Warning display ............................. 149
Partition sliding door
Important safety notes .................... 69
Opening/closing .............................. 69
Passenger compartment air-condi-
tioning system
see Climate control
Passenger compartment heating
see Climate control
Perimeter lamp
Replacing bulbs ............................... 91
Pets in the vehicle ............................... 52
Plastic trim (cleaning instruc-
tions) .................................................. 234
Power assistance for the steering
Display message ............................ 189
Warning lamp ................................. 199
Power supply
Battery isolating switch ................. 116
Switching off .................................. 117
Switching on .................................. 117
Power take-off
Engine speed setting ..................... 151
Power washers .................................. 230
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 118
Visual check of the vehicle exte-
rior ................................................. 118
Protection of the environment
General notes .................................. 25
Pulling away ...................................... 119
Q
QR code
Rescue card ..................................... 30
Qualified specialist workshop ........... 27
Index15

R
Radiator cover..................................... 29
Radio
Changing stations (vehicles with
steering wheel buttons) ................. 164
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 27
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) ......... 170
Windshield wiper .............................. 94
Range (vehicles with steering
wheel buttons) .................................. 171
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 75
Stowage compartment (crewcab) .. 203
Rear compartment
Activating/deactivating climate
control ........................................... 100
Setting the air vents ...................... 105
Rear door
Child-proof locks .............................. 52
Important safety notes .................... 67
Opening/closing .............................. 67
Opening/closing from inside ........... 69
Rear fog lamp
Replacing bulbs ............................... 90
Switching on/off .............................. 81
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................... 91
Rear interior light
Replacing bulbs ............................... 93
Rear lamps
see Lights
Rear rack
Notes ............................................. 212
Rear view camera
Cleaning instructions ..................... 232
Important safety notes .................. 151
Switching on .................................. 151
Rear window defroster
Problem (malfunction) ................... 103
Switching on/off ........................... 103 Rear window wiper
............................. 95
Switching on/off .............................. 95
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare mode ............................... 78
Refilling
DEF filler neck ............................... 126
Important safety notes (Diesel
Exhaust Fluid – DEF) ...................... 126
Refilling procedure (Diesel
Exhaust Flu id – DEF) ...................... 126
Re

frigerant ......................................... 281
Refueling
Fuel filler flap ................................. 125
Fuel gauge ..................................... 159
Important safety notes (fuel) ......... 124
Refueling procedure (fuel) ............. 125
see Fuel
Releasing the parking lock man-
ually (automatic transmission) ........ 124
Remote control
Changing the operating duration
(auxiliary heating) .......................... 109
Replacing the battery (auxiliary
heating ) ........................................ 110
Switching on/off (auxiliary heat-
ing) ................................................ 109
Synchronizing (auxiliary heating) ... 109
Replacing bulbs
Important safety notes .................... 87
Replacing the battery (auxiliary
heating remote control) .................... 110
Replacing the fuel filter .................... 198
Reporting safety defects .................... 28
Rescue card ......................................... 30
Restraint system
Introduction ..................................... 40
Warning lamp (function) .......... 40, 194
Reverse warning feature .................. 119
Roadside Assistance (breakdown) .... 24
Roof carrier
Maximum payload .......................... 282
Notes ............................................. 212
16Index

Roof load (roof carrier)..................... 282
S
Safety
Children in the vehicle ..................... 47
Operating safety .............................. 26
see Occupant safety
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 43
Cleaning ......................................... 234
Correct usage .................................. 42
Display message ............................ 181
Fastening ......................................... 43
Important safety guidelines ............. 41
Introduction ..................................... 41
Releasing ......................................... 43
Warning lamp ................................. 198
Warning lamp (function) ................... 44
Seat heating ......................................... 77
Seats
Adjusting lumbar support ................ 73
Adjusting the front-passenger
seat .................................................. 73
Adjusting the head restraint ............ 76
Armrest ............................................ 76
Cleaning the cover ......................... 234
Correct driver's seat position ........... 72
Folding seat ..................................... 74
Important safety notes .................... 72
Rear bench seat ............................... 75
Seat heating .................................... 77
Setting the driver's seat ................... 73
Swivel seat ....................................... 73
Twin front-passenger seat ................ 74
Securing loads
Important safety notes .................. 210
Selector lever
Cleaning ......................................... 234
Sensors (cleaning instructions) ....... 232
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 222
Exceeding a service due date ........ 222
Notes ............................................. 222 Service due date (automatic dis-
play) ............................................... 222
Service products
Brake fluid ..................................... 279
Coolant (engine) ............................ 280
Diesel Exhaust Fluid (DEF) ............. 275
Engine oil ....................................... 277
Fuel ................................................ 273
Important safety notes .................. 273
Power steering fluid ....................... 279
Refrigerant ..................................... 281
Transmissio
n oil ............................. 279
Washer fluid ................................... 281
Setting the air distribution ............... 101
Setting the airflow ............................ 101
Setting the clock
Vehicles with steering wheel but-
tons ............................................... 168
Vehicles without steering wheel
buttons .......................................... 161
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 165
Resetting submenus (vehicles
with steering wheel buttons) ......... 165
Short journeys (diesel particle fil-
ter) ...................................................... 131
Side impact air bag ............................. 45
Side windows
Cleaning ......................................... 231
Hinged side windows ....................... 70
Important safety information ........... 70
Opening/closing .............................. 70
Overview .......................................... 70
Problem (malfunction) ..................... 71
Resetting ......................................... 71
Sliding door
Cleaning ......................................... 233
Closing assist ................................... 66
Important safety notes .................... 65
Opening/closing .............................. 65
Opening/closing from the inside ..... 65
Opening/closing from the out-
side .................................................. 65
SmartKey
Changing the battery ....................... 61
Changing the locking system set-
tings ............................................... 170
Index17