2017 MERCEDES-BENZ SPRINTER tow

Loading a trailer
!Utilize the maximum permissible nose-
weight as fully as possible. Do not allow the
weight to fall below the minimum permissible
noseweight, otherwise the trailer may come
loose.
RThe load must be distributed over the vehicle
and the trailer so as not to exceed either the
maximum permissible values for the gross
vehicle weight rating (GVWR) and gross trailer weight (GTW), the gross combination weight
rating (GCWR), nor the maximum permissible
gross axle weight rating (GAWR) and trailer
drawbar noseweight rating of your vehicle.
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the rear axle load. This will pre-
vent you from exceeding the permissible
gross axle weight (GAWR).
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the vehicle payload. This will
ensure that you do not exceed the permissi-
ble gross vehicle weight rating (GVWR).
Checking the vehicle and trailer weight
RMake sure the weights of the towing vehicle
and the trailer comply with the maximum per-missible values. Have the vehicle/trailer com-
bination weighed on a calibrated weigh-
bridge. The vehicle/trailer combination con-
sists of the towing vehicle including the driver,
passengers and load, as well as the loaded
trailer.
RCheck the maximum permissible gross axle
weight rating of the front and rear axles
(GAWR), the gross trailer weight (GTW), the
gross combination weight rating (GCWR) and
the noseweight of the trailer drawbar (TWR).
Trailer power supply
!
Incorrect wiring of the connector plug could,
under certain circumstances, cause malfunc-
tions in the vehicle's other electronic sys-
tems. We therefore recommend having the
connector plug wired at a qualified specialist
workshop.
!You can connect accessories with a maxi-
mum power consumption of 240 W to the
permanent power supply. You must not charge a trailer battery using the
power supply.
Your vehicle may be equipped with various elec-
trical installations for trailer towing. Depending
on your trailer, you may need an adapter to con-
nect the electrical system of the trailer with that
of the vehicle.
The trailer socket of your vehicle is equipped at
the factory with a permanent power supply.
The permanent power supply is on the trailer
socket pin assignment 4.
Note that the permanent power supply of the
trailer is not switched off when the on-board
voltage is low. This can completely discharge
the starter battery of your vehicle.
Further information on the electrical equipment
currently installed on your vehicle and on instal-
ling trailer electrics can be obtained at any quali-
fied specialist workshop.
Towing a trailer157
Driving and parking
Z

Display messagesPossible causes/consequences andMSolutions
m
Fuelfilter Visitworkshop
The fuel filter is dirty.
XHav eth efuel filter elemen treplace das soo nas possibl eat aquali-
fie dspecialist workshop .
4
Engine oil Add 1.0quart(Canada: 1.0liter)
The oil level is toolow.
XChec kth eoil level th enext time you refuel (Ypage 216), and add
oil.
4
Engine oil levelNot whe neng .run ‐ning
You wan tto chec kth eengin eoil level eve nthough th eengin eis still
running.
XSwitc hoff th eengine.
XChec kth eoil level (Ypage 216).
4
Engine oil levelReduce oil level
You haveadded to omuc hengin eoil. There is aris kof damaging th e
engin eor catalytic converter.
XChec kth eoil level (Ypage 216).
XIf theoil level is to ohigh :hav eth eengin eoil extracted at th enext
qualified specialist workshop .
XIf theoil level is correct: hav eth emalfunction rectifie dat th enext
qualified specialist workshop .
4
Engine oil levelStop, turnengineoff
There is no tenough or no oil in th eengine. There is adanger of engin e
damage.
XStop th evehicl eas soo nas possible, payin gattention to roa dand
traffic conditions.
XChec kth eoil level wit hth eoil dipstick (Ypage 217).
XIf theengin eoil level is correct: hav eth emalfunction rectifie d
immediately at aqualified specialist workshop .
XIf theengin eoil level is to olow: hav eth evehicl etowed to aqualified
specialist workshop .
4
Oil sensor Visitworkshop
There isamalfunction in th eengin eoil level display.
XHav eth evehicl echecke dimmediately at aqualified specialist
workshop .
Driving systems
Display messagesPossible causes/consequences and MSolutions
_ _ _
Cruise control
The activation condition sfor cruise control hav eno tbeen met .
You can only activat ecruise control from speeds of 20 mph
(30 km/h).
Cruise contro l
Visit workshop
Cruisecontrol has been deactivated due to amalfunction .
XHavecruise control checke dat aqualified specialist workshop .
186Display messages
On-board computer and displays

ProblemPossible causes/consequences andMSolutions
b
The red brake sys-
tem indicator
lamp is lit while
the engine is run-
ning.There is insufficient brake fluid in the expansion tank.
GWARNING
Braking performance can be impaired.
There is a risk of an accident.
XVehicles with steering wheel buttons: also observe the messages in
the display (Ypage 173).
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XCheck the brake fluid level in the expansion tank (Ypage 219).
XIf the brake fluid is below the MIN mark: do not drive on!
XDo not add brake fluid. This does not solve the problem.
XConsult a qualified specialist workshop.
b When towing a
trailer: the red
brake system
indicator lamp is
lit while the
engine is running.
Additionally, a
warning tone
sounds.GWARNING
The brake force booster in the trailer is faulty.
The driving and braking characteristics of your vehicle could change.
There is a risk of the trailer overbraking and of you losing control over
the truck/trailer combination.
There is a risk of an accident.
XVehicles with steering wheel buttons: also observe the messages in
the display (Ypage 173).
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XDo not drive on.
XConsult a qualified specialist workshop.
: The yellow
ASR/BAS indica-
tor lamp is lit
while the engine
is running.ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
GWARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
XDrive on with care.
XConsult a qualified specialist workshop as soon as possible.
: The yellow
ASR/BAS indica-
tor lamp is lit
while the engine
is running.BAS has been deactivated due to a malfunction.
GWARNING
The brake system continues to function normally, but without elec-
tronic support.
The braking distance can increase in emergency braking situations.
There is a risk of an accident.
XDrive on with care.
XVisit a qualified specialist workshop immediately.
192Indicator and warning lamps in the instrument cluster
On-board computer and displays

ProblemPossible causes/consequences andMSolutions
4
The yellow engine
oil level warning
lamp lights up
after the engine is
started or while
the vehicle is in
motion.The oil level has dropped to the minimum level.
XCheck the engine for oil loss.
XIf oil loss is detected: consult a qualified specialist workshop imme-
diately.
XIf no oil loss is detected: check the oil level and add engine oil
(Ypage 217).
4 The yellow warn-
ing lamp flashes
and the warning
buzzer sounds
after the engine is
started or while
the vehicle is in
motion.On vehicles with a diesel engine, the oil level display additionally
appears in the display, e.g. – 2.0 qts(Canada:– 2.0 ltr).
There is not enough or no oil in the engine.
There is a danger of engine damage.
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XCheck the oil level with the oil dipstick (Ypage 217).
XIf the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
XIf the engine oil level is too low: have the vehicle towed to a qualified
specialist workshop.
4 The yellow engine
oil level warning
lamp lights up and
the warning buz-
zer sounds after
the engine is star-
ted or while the
vehicle is in
motion.The engine oil level is above the maximum level.
There is a risk of damaging the engine or catalytic converter.
XCheck the oil level with the oil dipstick (Ypage 217).
XIf the oil level is too high: have the engine oil extracted as soon as
possible at a qualified specialist workshop.
XIf the oil level is correct: have the malfunction rectified as soon as
possible at a qualified specialist workshop.
4 On vehicles with a
diesel engine, the
yellow warning
lamp lights up
repeatedly during
the journey.There is a malfunction in the engine oil level display.
XHave the vehicle checked immediately at a qualified specialist
workshop.
%The yellow cool-
ant level warning
lamp lights up
while the engine
is running.The coolant level is too low.
Never run the engine if the coolant level is too low. The engine could
overheat and be damaged.
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XSwitch off the engine and let it cool down.
XAdd coolant and be sure to observe the warning notes
(Ypage 218).
XIf you need to add coolant frequently, have the engine cooling sys-
tem checked at a qualified specialist workshop.
Indicator and warning lamps in the instrument cluster195
On-board computer and displays
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Stowage spaces and stowage com-
partments
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk of injury, particularly in the event of sudden
braking or a sudden change in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
In addition, observe the information in the
"Loading guidelines" section (
Ypage 208).
Glove box
Glove box (example: glove box with a lockable lid)
1
Unlocked
2Locked
=Glove box handle
You can lock and unlock the glove box using the mechanical or folding key.
XTo open: unlock the glove box lid if neces-
sary.
XPull glove box handle =in the direction of the
arrow.
?Card holder
APen holder
XTo close: fold the glove box up and press it
until it engages.
200Stowage spaces and stowage compartments
Stowing and features

Eyeglasses compartment in the over-
head control panel
XTo open:briefly press cover :.
The eyeglasses compartment opens down-
wards.
XTo close: press the eyeglasses compartment
into the overhead control panel until it
engages.
Make sure that the eyeglasses compartment is
always closed while the vehicle is in motion.
Dashboard stowage compartments
GWARNING
Objects protruding from the stowage com-
partment above the front passenger front air
bag could obstruct or even prevent deploy-
ment of the front passenger front air bag. The front passenger front air bag may then fail to
provide the intended protection. There is an
increased risk of injury.
Do not place any protruding objects in the
stowage compartment above the front
passenger front air bag.
!The right and left storage spaces may be
loaded with a maximum of 11 lb (5 kg) each.
Stowage space (example: front passenger side)
Stowage compartment equipped withsmartphone
connections
=
USB port
?3.5 mm audio jack
iDepending on the vehicle equipment, a USB
port and an AUX-in connection is installed in
the stowage compartment. A Media Interface
is a universal interface for portable audio
equipment, e.g. for an iPod
®or MP3 player
(see the separate audio system operating
instructions).
Stowage spaces and stowage compartments201
Stowing and features
Z

Stowage compartment in the center
console
Stowage compartment on the dashboard above
the center console (example with lid)
The stowage compartments on and in the center
console can be used to store small, light objects.
XTo open:pull release handle ;.
Lid :swings up.
XTo close: close lid:and engage it.
The lid of the stowage compartment must
remain closed while the vehicle is in motion to
ensure that stowed objects are contained
safely.
Stowage space above the headliner
!
The entire stowage space may be loaded
with a maximum of 66 lb (30 kg).
Do not place high, bulky loads in the stowage
space. You could otherwise damage the head-
liner in the event of sharp braking.
On vehicles with a partition, stowage space :
can only be loaded from the cargo compart-
ment.
Stowage space above the windshield
!
The right and left stowage spaces may be
loaded with a maximum of 5.5 lb (2.5 kg)
each.
Stowage compartment (example: driver's side)
:
Stowage compartment
Stowage compartment under the twin
front-passenger seat
Twin front-passenger seat (example: Cargo Van)
You can stow various articles in the stowage
compartment under the twin front-passenger
seat.
XTo fold a seat cushion forwards: lift the seat
cushion out of front anchorage :.
XPull the seat cushion forwards slightly and out
of rear anchorage ;.
XFold the rear edge of the seat cushion up.
XTo fold the seat cushion back: fold down
the seat cushion by the rear edge.
XSlide the seat cushion under the seat back-
rest into rear anchorage ;.
XPush down on the seat cushion at the front
until it engages in front anchorage :.
202Stowage spaces and stowage compartments
Stowing and features

Stowage compartment under the rear
bench seat
GWARNING
Always secure the folded-up seat cushion
with the retainer loop. The seat cushion could
otherwise drop down unexpectedly and
thereby cause injury to yourself or others.
GWARNING
When folding down the seat cushion, make
sure that nobody can become trapped.
!The retainer loop is neither a grab handle for
people to use nor a securing point for loads. It
may tear if used incorrectly.
For vehicles with a crewcab, you can use the
stowage compartment under the rear bench
seat to safely store tools and other small items.
XTo fold up the rear bench seat: lift seat
cushion :out of the front anchorage and
fold it upwards in the direction of the arrow.
Retainer loops ;are secured to the outer head
restraints.
XAttach retainer loop ;to hook =under-
neath folded-up seat cushion :.
XTo fold down the seat cushion: hold seat
cushion :and detach retainer loop ;from
hook =.
XFold down seat cushion :.
The seat cushion engages automatically.
Paper holder
XTo open: press the top of paper holder :.
Stowage spaces and stowage compartments203
Stowing and features
Z