2017 MERCEDES-BENZ SPRINTER light

ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the key.The on-board voltage is too low.
XSwitch off all non-essential consumers, such as interior lighting, and
try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 228).
or
XJump-start the vehicle (Ypage 238).
or
XConsult a qualified specialist workshop.
You have lost a key.XHave the key deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
Central locking
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You can open a locked front door from the inside
at any time. You can open a locked sliding door
or rear door from the inside if it has been previ-
ously unlocked from inside.
Locking and unlocking manually
Central locking buttons
Use the central locking buttons to centrally
lock/unlock either the entire vehicle or just the sliding doors and rear doors from the inside.
Central locking63
Opening and closing
Z

XTo lock/unlock the entire vehicle:press
the upper Ãcentral locking button when
the doors are closed.
When the entire vehicle is locked, the indica- tor lamp in the Ãcentral locking button
lights up.
iIf the SmartKey has been removed or is in
position 0in the ignition lock, the indicator
lamp in the Ãcentral locking button
remains lit for 5 seconds.
XTo lock/unlock the sliding doors and rear
doors: press the lower section of the Ä
central locking button when the doors are
closed.
When the sliding doors and rear doors are
locked, the indicator lamp in the upper Ã
central locking button lights up.
Automatic locking
General notes
The vehicle locks automatically as standard
once a speed of 9 mph (15 km/h) has been
reached. Depending on the vehicle's equip-
ment, the doors may be locked automatically
once the ignition is switched on. Information on
the functions of the automatic locking mecha-
nism of your vehicle can be obtained from any
authorized Sprinter Dealer.
If the automatic locking when driving function is
activated, there is a risk of being locked out
when the vehicle is pushed or towed.
For this reason, deactivate the automatic lock-
ing when driving function:
Rbefore pushing the vehicle
Rbefore towing the vehicle
If activated, automatic locking is deactivated
when the vehicle is unlocked or locked using the
central locking button.
Automatic locking is reactivated after the igni-
tion is switched off or a door is opened with the
vehicle stationary.
Activating automatic locking when driv-
ing
XTurn the SmartKey to position 1or 2in the
ignition lock when the doors are closed.
XFor the entire vehicle: press the upperÃ
central locking button until the indicator lamp
in the button flashes four times.
XFor the sliding doors and rear doors only:
press the Älower central locking button
until the indicator lamp in the Ãupper
button flashes four times.
Deactivating automatic locking when
driving
XTurn the SmartKey to position 1or 2in the
ignition lock when the doors are closed.
XFor the entire vehicle: press theÃupper
central locking button until the indicator lamp
in the button flashes twice.
XFor the sliding doors and rear doors only:
press the Älower central locking button
until the indicator lamp in the Ãupper
button flashes twice.
Driver's door and front passenger
door
!
Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the doors.
Otherwise, you could damage your vehicle or
other vehicles.
You can open the driver's or front-passenger
door from the inside at any time, even if it is
locked.
64Driver's door and front passenger door
Opening and closing

Electrical closing assist
If your vehicle is equipped with electrical closing
assist, you will require less force to close the
sliding door.
Electrical step
Important safety notes
!
Always observe the ground clearance of the
vehicle and avoid obstacles. On vehicles with a step, ground clearance is further restricted.
Obstacles can damage the vehicle.
If you must drive over obstacles, drive espe-
cially slowly and carefully. If necessary, have
another person direct you.
If you do not use the grab handle and the step,
you could injure yourself when getting in and out
of the vehicle.
In order to reduce risks:
Rdraw the passengers' attention to the electri-
cal step. Wait until the electrical step is fully
extended.
Rdo not jump out of the vehicle.
Ronly use the grab handle and step. Only they
are designed for such a load.
Rkeep grab handles, access steps and entry
sills free from dirt, e.g. mud, clay, snow and
ice.
Operation and obstacle detection
Electrical step
The sliding door of your vehicle can be equipped
with an electrical step.
XWhen getting in and out of the vehicle, use the grab handles and electrical step :.Electrical step
:automatically extends when
the sliding door is opened and retracts when it is
closed.
Electrical step :is equipped with an obstruc-
tion detection device on the front side. If the
step comes into contact with an obstacle while
it is extending, it stops.
After you have removed the obstacle, you must
first close the sliding door and open it once
again so that the step can extend completely.
iIf the electrical step obstructs loading, you
can prevent the step from extending when
opening the sliding door via obstacle detec-
tion. The electrical step can then remain
retracted and a forklift or other lifting equip-
ment can be moved nearer to the cargo com-
partment.
Vehicles without steering-wheel buttons: if
the 1 indicator lamp in the instrument clus-
ter lights up and a warning tone sounds, elec-
trical step :is malfunctioning (
Ypage 199).
Vehicles with steering wheel buttons: if the
Electrical
Stepmessage is shown in the dis-
play and a warning tone sounds, electrical
step :is malfunctioning (
Ypage 189).
If electrical step :is malfunctioning, the step
may only partially extend/retract or may not
extend/retract at all. If a malfunction does
occur, you will have to retract and lock electrical
step :manually before continuing the journey
(
Ypage 66).
Before passengers get out of the vehicle, let
them know that electrical step :might not be
extended.
Emergency release
!
Driving with the step extended may result in
it being damaged.
If the electrical step does not retract auto-
matically, you will have to push it in and lock it
into place manually before continuing your
journey.
66Electrical step
Opening and closing

XPull R-clips;on both rods :on the under-
side of the step out of their respective pins.
XRemove washers =and detach both rods :.
XFold rods:into the housing in the step.
XPush the step into its housing.
iWhen securing the step for the first time,
you must pierce a film with the R-clips.
XInsert R-clips ;into the step as far as they
will go through the holes on both sides of the
housing.
The step is secured in its housing.
Rear doors
Important safety notes
GWARNING
If you open a rear door, you could:
Rendanger other people or road users
Rbe caught by oncoming traffic
This is particularly the case if you open the
rear door more than 90°. There is a risk of an
accident and injury.
Only open the rear doors when traffic condi-
tions permit. Always make sure that the rear
doors are properly locked.
GWARNING
If you open the rear doors 90°, the rear lights are no longer visible. The vehicle will then be
difficult for other road users to see or will not
be seen by them at all, particularly if it is dark
or visibility is poor. There is a risk of an acci-
dent.
You should therefore ensure in this and simi-
lar situations that the vehicle is visible from
the rear in accordance with the relevant
national regulations, by using the warning tri-
angle, for instance.
!Make sure that there is sufficient clearance
when opening the rear doors. You could oth-
erwise damage the vehicle and objects in
close range of the rear doors.
You can lock the rear doors at an angle of 90°,
180° and 270°. Always make sure that the open
rear door is correctly engaged in the detent.
Rear doors67
Opening and closing
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Seats
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the engine.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal
injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
If head restraints are not installed and adjus-
ted correctly, they cannot provide protection
as intended. There is an increased risk of
injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Your seat must be adjusted in such a way that
you can wear the seat belt correctly.
Observe the following points:
RPosition the backrest in an almost vertical
position so that you are sitting virtually
upright. Do not drive with the backrest
reclined too far back.
RYour arms should be slightly bent when you
are holding the steering wheel.
RAvoid seat positions that prevent the seat belt
from being routed correctly. The shoulder
section of the belt must be routed over the
middle of your shoulder and be pulled tight
against your upper body. The lap belt must
always pass across your lap as low down as
possible, i.e. over your hip joints.
RAdjust the head restraint so that it supports
the back of the head at eye level.
RThe distance from the pedals should be such
that you can depress them fully.
If you swap over the head restraints for the front
and rear seats, you will not be able to adjust the
height and angle of the head restraints to the
correct position.
72Seats
Seats, steering wheel and mirrors

while driving, the restraint systems may not
be able to provide the intended protection.
There is an increased risk of injury, possibly
even fatal.
Engage the driver's and front-passenger seatsso they are facing the direction of travel
before starting the engine.
!When rotating the seats, make sure that
there is sufficient space to do so.
Move the seat forward or back first. This will
help to avoid contact with other parts of the
interior.
Push the handbrake lever down to the stop.
The parking brake or handbrake lever could
otherwise be damaged.
Seat release (example: front-passenger seat)
The driver's seat and front-passenger seat can
be rotated by 50° and 180°.
The seats engage when facing in the direction of travel as well as when facing in the opposite
direction and also engage at an angle of 50° to
the door.
XMake sure that the parking brake has been
engaged and that the handbrake lever has
been pushed down to the stop (
Ypage 128).
XAdjust the steering wheel to provide the nec-
essary space to rotate and adjust the driver's seat (
Ypage 77).
XBefore rotating, push the front-passenger
seat forwards (Ypage 73).
XTo rotate the seat: push lever:on the rear
of the seat towards the center of the vehicle
and rotate the seat slightly inwards.
The rotation device is released.
XRelease lever :.
XTurn the seat about 50° towards the outside
or inside to the desired position.
Twin front-passenger seat
XTo fold a seat cushion forwards: lift the seat
cushion out of front anchorage :.
XPull the seat cushion forwards slightly and out
of rear anchorage;.
XFold the rear edge of the seat cushion up.
iYou can stow various articles in the space
under the twin front-passenger seat.
XTo fold the seat cushion back: fold down
the seat cushion by the rear edge.
XSlide the seat cushion under the seat back-
rest into rear anchorage ;.
XPush down on the seat cushion at the front
until it engages in front anchorage :.
Folding seat
GWARNING
If the key is inserted in the partition sliding
door, it may come into contact with the per-
son on the folding seat. There is a risk of
injury.
Always remove the key from the partition slid-
ing door before a person sits on the folding
seat.
74Seats
Seats, steering wheel and mirrors

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Exterior lighting
Important safety notes
For reasons of safety, we recommend that you
drive with the lights switched on even during the
daytime. There may be differences in operation
due to legal requirements and voluntary recom-
mendations in some countries.
Bulb failure indicator
The bulb failure indicator is only an aid. You are
responsible for the proper functioning of the
vehicle lighting. Insufficient or non-functioning
vehicle lighting puts the operating safety of the
vehicle at risk.
For this reason, check the condition and func-
tion of your vehicle's lighting system and, if nec-
essary, that of the trailer before each journey.
The bulb failure indicator monitors all of the
exterior lighting lamps, except the perimeter
lamp and the trailer lighting. If a bulb fails, either
the b(
Ypage 34) indicator lamp lights up, or
you will see a corresponding message in the
display (
Ypage 182).
iDepending on the equipment, the bulb fail-
ure indicator can fail for all lamps with the
exception of the turn signal lamps.
Light switch
Operation
1 ÃAutomatic headlamp mode/daytime
running lamps
2$Lights off
3TParking lamps, license plate and
instrument lighting
4LLow-beam/high-beam headlamps
5NFog lamps
6RRear fog lamp
If you hear a warning tone when you leave the
vehicle, the lights may still be switched on.
XTurn the light switch to $orÃ.
or
XIf the rear fog lamp is switched on: press the
light switch in to the stop.
The turn signals, high-beam headlamps and the
high-beam flasher are operated using the com-
bination switch (
Ypage 82).
Low-beam headlamp
XTo switch on: turn the key to position 2in the
ignition lock or start the engine.
XTurn the light switch to position L.
The L indicator lamp in the instrument
cluster lights up.
Daytime running lamps
You can activate/deactivate the daytime run-
ning lamps function using the on-board com-
puter.
This is not possible in countries where daytime
running lamps are a legal requirement.
80Exterior lighting
Lights and windshield wipers

The daytime running lamps function must be
activated using the on-board computer:
Rvehicles with steering wheel buttons
(Ypage 168)
Rvehicles without steering wheel buttons
(Ypage 161)
XTo switch on:turn the light switch to the
$ position.
The low-beam headlamps, parking lamps and
license plate lamp are switched on when the
engine is running. The Lindicator lamp in
the instrument cluster lights up.
iUSA only:
If you turn the light switch to the TorL
position, the parking lamps or low-beam
headlamps switch on. If you turn the light
switch to the Ãposition, the daytime run-
ning lamps remain switched on.
iCanada only:
If you turn the light switch to the Lposi-
tion, the low-beam headlamps are switched
on. If you turn the light switch to the Tor
à position, the daytime running lamps
remain switched on.
Automatic headlamp mode
GWARNING
When the light switch is set to Ã, the low-
beam headlamps may not be switched on
automatically if there is fog, snow or other
causes of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, turn the light switch to
L.
Automatic headlamp mode is only a driving aid.
You are responsible for the vehicle lighting at all
times.
Depending on ambient light, the rain and light
sensor automatically switches on the parking
lamps, low-beam headlamps and the license
plate lamp. This excludes weather-related
impairments to visibility, such as snow, fog or
spray.
If there is fog, snow or spray, turn the light
switch quickly from ÃtoL. You could
otherwise briefly interrupt operation of the
headlamps.
XTo switch on automatic headlamp mode:
turn the light switch to Ã.
Key in position 1in the ignition lock: the park-
ing lamps switch on or off automatically
depending on the ambient light.
When the engine is running: if you activate the
"daytime running lamps" function using the
on-board computer, the daytime running
lamps are switched on. The parking lamps and
low-beam headlamps also switch on or off
automatically, depending on the ambient
light.
When the low-beam headlamps are switched
on, the Lindicator lamp in the instrument
cluster lights up.
Fog lamps/rear fog lamp
GWARNING
If you suspect that driving conditions will be
foggy, turn the light switch to Lbefore you
start your journey. Your vehicle may other-
wise not be visible and you could endanger
yourself and others.
GWARNING
In low ambient lighting or foggy conditions,
only switch from position ÃtoL with
the vehicle at a standstill in a safe location.
Switching from ÃtoL will briefly
switch off the headlamps. Doing so while driv-
ing in low ambient lighting conditions may
result in an accident.
XTurn the ignition key to position 2in the igni-
tion lock or start the engine.
XTurn the light switch to LorT.
iIf your vehicle is only equipped with one rear
fog lamp, you must turn the light switch to
L.
iWhen the light switch is set to Ãyou
cannot switch on the front and rear foglamps.
XTo switch on the front fog lamps: pull the
light switch out to the first locking point.
The green Nindicator lamp on the light
switch lights up.
Exterior lighting81
Lights and windshield wipers
Z