Cargo tie-down rings ...................... 282
Loading rails .................................. 282
Roof carrier .................................... 282
Tires/wheels........................ .252, 268
Trailer tow hitch .............................2 82
Vehicle data ................................... 281
Telephone .................................. 206, 207
Telephone (on-board computer)
Accepting an incoming call ............ 172
Display messages .......................... 189
Numbers from the phone book ...... 172
Operating ....................................... 172
Redialing ........................................ 173
Rejecting or ending a call .............. 172
Temperature
Outside temperature ......................1 59
Setting (climate control) ................ 101
Setting the unit (vehicles with
steering wheel buttons) ................. 166
Theft deterrent systems
Immobilizer ...................................... 57
Tow-away alarm ............................... 57
Tightening torques for wheel nuts/
wheel bolts ........................................ 267
Time
Setting the time (vehicles with
steering wheel buttons) ................. 168
Setting the time (vehicles without
steering wheel buttons) ................. 161
Timer
Activating ....................................... 113
Auxiliary heating ............................ 112
Important safety notes .................. 112
Overview ........................................ 113
Setting the heating level (auxiliary
heating) ......................................... 114
Setting the preselection time
(auxiliary heating) .......................... 114
Setting weekday, time and oper-
ating duration (auxiliary heating) ... 113
Switching immediate heating
mode on/off (auxiliary heating) ..... 114
Tire pressure
Calling up (on-board computer) ..... 249
C
hecking manually ........................ 249
Display messages (vehicles with
steering wheel buttons) ................. 188 Display messages (vehicles with-
out steering wheel buttons) ........... 174
Maximum ....................................... 249
Notes ............................................. 248
Recommended ............................... 246
Setting the unit (vehicles with
steering wheel buttons) ................. 167
Tire label ........................................ 247
Tire pressure loss warning system .. 251
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 251
Display message ............................ 188
Function/notes .............................2 49
Indicator lamp ................................ 197
Restarting ...................................... 251
Warning lamp ................................. 251
Tire pressure table ............................ 252
Tires
Aspect ratio (definition) ................. 261
Average weight of the vehicle
occupants (definition) .................... 260
Bar (definition) ............................... 260
Changing a wheel .......................... 262
Characteristics .............................. 259
Checking ........................................ 244
Curb weight (definition) ................. 261
Definition of terms ......................... 259
Direction of rotation ...................... 262
Distribution of the vehicle occu-
pants (definition) ............................ 261
DOT (Department of Transporta-
tion) (definition) ............................. 260
DOT, Tire Identification Number
(TIN) ............................................... 259
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 260
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 260
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 260
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 260
Important safety notes .................. 243
Increased vehicle weight due to
optional equipment (definition) ...... 260
Kilopascal (kPa) (definition) ........... 260
Labeling (overview) ........................ 257
Index19
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not fold the windshield wipers away from
the windshield unless the hood is closed. Oth-
erwise, you could damage the hood.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows. Before cleaning the windshield
XTurn the key to position
0in the ignition lock
or remove it.
XFold the windshield wiper arms away from the
windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
XClean the inside and outside of the windows
with a damp cloth and a cleaning agent that is
recommended and approved for Sprinter
vehicles.
Exterior
Cleaning the wheels
!Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
If you clean the wheels with a power washer,
observe the safety notes for the power washer
(
Ypage 230). You could otherwise damage the
tires.
Cleaning the wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
Care231
Maintenance and care
Z
The automatic transmission selector lever must
be in theNposition when towing the vehicle.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the key in the ignition lock to
position 2
Rcannot move the selector lever to position N
on vehicles with automatic transmission
Before the vehicle is towed, switch off the auto-
matic locking feature (
Ypage 64). You could
otherwise lock yourself out of the vehicle when
pushing or towing away the vehicle.
Installing/removing the towing eye
The fixture for the front towing eye is located in the
bumper.
Rear towing eye under the bumper, attached to the
chassis
Your vehicle may be equipped with rear towing
eye ;. If you tow or tow-start a vehicle, attach
the towing device to rear towing eye ;.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer tow hitch (
Ypage 152). Installing the front towing eye
XTake the towing eye and screwdriver from the
vehicle tool kit (Ypage 236).
XPress cover
:and remove cover :from the
opening.
You will see the fixture for the towing eye.
XScrew in the towing eye clockwise to the stop.
XInsert screwdriver into the towing eye and
tighten it.
Removing the front towing eye
XRemove the screwdriver from the vehicle tool
kit.
XInsert the screwdriver into the towing eye and
turn the screwdriver counter-clockwise.
XUnscrew the towing eye.
XInsert cover :with the lug at the bottom and
press it in at the top until it engages.
XPlace the towing eye and screwdriver back in
the vehicle tool kit.
Towing away in the event of malfunc-
tions
Front or rear axle damage on all-wheel-
drive vehicles
!For vehicles with all-wheel drive, all four
wheels must be raised for towing away. Oth-
erwise, you may damage the transfer case.
If the vehicle can only be raised by the front
axle, you must remove the propeller shaft
between the rear axle and the transfer case.
Always use new bolts when installing the pro-
peller shaft.
If the vehicle has front or rear axle damage, have
it transported on a transporter or trailer.
With transmission damage
!Always use new bolts when installing the
propeller shafts.
iOnly have the propeller shafts fitted or
removed by qualified, skilled personnel.
If the vehicle has transmission damage, have the
propeller shaft removed before towing away.
240Tow-starting and towing away
Breakdown assistance
Towing with the front or rear axle
raised
General notes
!The ignition must be switched off if the vehi-
cle is being towed with the front or rear axle
raised. Otherwise, ESP
®may intervene and
damage the brake system.
!Always use new bolts when installing the
propeller shafts.
iOnly have the propeller shafts installed and
removed by qualified, skilled personnel.
Observe the following before towing a vehicle
with a raised front or rear axle:
Rthe information on towing in the event of mal-
functions (Ypage 240) and
Rthe important safety notes (Ypage 239).
If the front axle is damaged, raise the vehicle at
the front axle and if the rear axle is damaged,
raise the vehicle at the rear axle.
Towing
If the front axle is raised, the vehicle may be
towed a maximum of 30 miles (50 km). For a
towing distance of over 30 miles (50 km), the
propeller shafts to the driven axles must be
removed.
XTurn the key to position 2in the ignition lock.
XDepress the brake pedal and keep it
depressed.
XShift the automatic transmission to position
N.
XTurn the key to position 1in the ignition lock
and leave it in this position.
XSwitch on the hazard warning lamps
(Ypage 83).
XRelease the brake pedal.
XRelease the parking brake.
XIf the front axle is raised, do not exceed the
towing speed of 30 mph (50 km/h) and the
towing distance of 30 miles (50 km).
Towing the vehicle with both axles on
the ground
Important safety notes
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
!Do not exceed a towing speed of 31 mph
(50 km/h). You could otherwise damage the
transmission.
iOnly have the propeller shafts fitted and
removed by qualified, skilled personnel.
Before towing the vehicle, observe the follow-
ing:
Rthe information on towing in the event of mal-
functions (Ypage 240) and
Rthe important safety notes (Ypage 239).
Towing
You may only tow the vehicle a maximum dis-
tance of 30 miles (50 km). For a towing distance
of over 30 miles (50 km), the propeller shafts to the driven axles must be removed.
XTurn the key to position 2in the ignition lock.
XDepress the brake pedal and keep it
depressed.
XShift the automatic transmission to position
N.
XRelease the brake pedal.
XRelease the parking brake.
XLeave the key in position 2in the ignition lock.
XSwitch on the hazard warning lamps
(Ypage 83).
XDo not exceed the towing speed of 30 mph
(50 km/h) and the towing distance of
30 miles (50 km).
Recovering a vehicle that is stuck
!
When recovering a vehicle that has become
stuck, pull it as smoothly and evenly as pos-
sible. Excessive tractive power could damage
the vehicles.
Tow-starting and towing away241
Breakdown assistance
Z
Mounting a wheel
Vehicle preparation
XStop the vehicle as far away as possible from
traffic and on a level, firm and non-slip sur-
face.
XIf your vehicle poses a risk to approaching
traffic, switch on the hazard warning lamps.
XApply the parking brake.
XTurn the front wheels to the straight-ahead
position.
XMove the selector lever of the automatic
transmission to position P.
XSwitch off the engine.
XPassengers should leave the vehicle. Make
sure that the passengers are not endangered
as they do so.
XMake sure that no one is near the danger area
while the wheel is being changed. Anyone
who is not directly assisting in the wheel
change should, for example, stand behind the
barrier.
XPlace the warning triangle or warning lamp at
a suitable distance.
Observe legal requirements.
XSecure the vehicle to prevent it from rolling
away.
iObserve the safety notes on parking in the
section on "Driving and parking"
(
Ypage 127).
XOn level terrain: place chocks or other suit-
able objects under the front and rear of the
wheel that is diagonally opposite the wheel to
be changed.
XOn slight inclines: place chocks or other
suitable objects under the wheels on the front and rear axles opposite the wheel to be
changed.
XTake the vehicle tool kit and the jack from the
footwell on the front-passenger side
(
Ypage 236).
XRemove the spare wheel from the spare wheel
bracket (Ypage 269). Observe the safety
notes in the "Spare wheel" section
(
Ypage 268).
XOn wheels with wheel bolts, remove the hub
caps.
XAssemble the lug wrench extension using the
middle rod and the rod with the largest diam-
eter from the three-piece jack pump lever.
XStarting with the middle rod, slide the lug
wrench extension as far as it will go onto the
lug wrench.
XUsing lug wrench :, loosen the wheel bolts/
wheel nuts on the wheel to be changed by
about one full turn. Do not unscrew the wheel bolts/nuts completely.
Raising the vehicle
GWARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
must be positioned vertically, directly under
the jacking point of the vehicle.
GWARNING
On uphill and downhill slopes, the jack could
tip over with the vehicle raised. There is a risk
of injury.
Do not change wheels on uphill or downhill
gradients. Notify a qualified specialist work-
shop.
!Only position the jack on the jacking points
intended for this purpose. You could other-
wise damage the vehicle.
Changing wheels263
Wheels and tires
Z
Jacking point, rear axle (example: vehicle type
2500)
Jacking point, rear axle (example: vehicle type
3500)
XPlace the jack under the jacking point in front
of the rear axle.
Jacking point, rear axle (example: Cab Chassis)Jacking point at the rear axle on chassis ver-
sions
XPlace the jack next to the front leaf spring
support beneath the jacking point.
Removing a wheel
!Do not place the wheel bolts or the wheel
nuts in sand or dirt. The threads of the wheel
bolts and wheel nuts could otherwise be dam-
aged when being tightened.
XUnscrew the wheel bolts or nuts.
XOn front wheels with wheel nuts, remove the
wheel nut cover.
XRemove the wheel.
Installing the adapter
GWARNING
If you tighten the adapter bolts when the vehi-
cle is raised, the jack could tip over. There is a risk of injury.
Make sure that the vehicle is properly pre-
pared for a wheel change. Tighten the adapter
bolts with particular care and attention.
Always observe the instructions and safety
notes on "Changing a wheel" (
Ypage 262).
GWARNING
If you do not tighten the bolts of the adapter to
the specified tightening torque, the adapter
may come loose with the spare wheel. There
is a risk of an accident.
Tighten the bolts of the adapter to the speci-
fied tightening torque. Have the spare wheel
replaced with a complete wheel and an extra- wide tire at a qualified specialist workshop
immediately.
!Vehicles with Super Single tires: if you
install the spare wheel, do not exceed the
maximum speed of 40 mph (60 km/h)and do
not drive further than 65 miles(100 km).
The transmission could otherwise be dam-
aged by the difference in wheel rotation
speeds.
On vehicles with Super Single tires, you must
attach the narrow spare wheel to the rear axle by means of an adapter. The adapter is bolted to
the spare wheel using the adapter bolts for
transportation.
The handling characteristics of your vehicle are
affected when driving with a spare wheel instal-
led. After changing a wheel, drive to the nearest
Changing wheels265
Wheels and tires
Z
specialist workshop and have the spare wheel
replaced with a wheel and tire assembly that has
a Super Single tire.
XClean the wheel and wheel hub contact sur-
faces.
XUnscrew the six adapter bolts on the spare
wheel and remove the adapter.
XTighten the adapter with the six adapter bolts
evenly in a crosswise pattern through the
outer holes on the wheel hub.
XTighten the six adapter bolts on the wheel hub
to a tightening torque of177 lb-ft(240 Nm).
XPush the wheel onto the adapter and attach it.
Mounting a new wheel
GWARNING
Oiled or greased wheel bolts or damaged
wheel bolts/hub threads can cause the wheel bolts to come loose. As a result, you could
lose a wheel while driving. There is a risk of
accident.
Never oil or grease wheel bolts. In the event of
damage to the threads, contact a qualified
specialist workshop immediately. Have the
damaged wheel bolts or hub threads
replaced/renewed. Do not continue driving.
GWARNING
If you tighten the wheel bolts or wheel nuts
when the vehicle is raised, the jack could tip
over. There is a risk of injury.
Only tighten the wheel bolts or wheel nuts
when the vehicle is on the ground.
Always observe the instructions and safety
notes on "Changing a wheel" (
Ypage 262).
Only use wheel bolts or wheel nuts that have
been designed for the wheel and the vehicle. For safety reasons, we recommend that you only
use wheel bolts or wheel nuts which have been
approved for Sprinter vehicles and the respec-
tive wheel.
!For a steel wheel, only use the short wheel
bolts to mount the steel spare wheel. Using
other wheel bolts to mount the steel spare
wheel could damage the brake system.
!On vehicles equipped with a tire pressure
monitor, electronic components are located
in the wheel.
Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop.
:Wheel bolt for alloy wheel
;Wheel bolt for steel wheel
XClean the wheel and wheel hub contact sur-
faces.
XVehicles with Super Single tires: first attach
the adapter for the narrow spare wheel to the
wheel hub (
Ypage 265).
Slide the new wheel onto the wheel hub or
onto the adapter for the spare wheel and push
it on.
Slide the new wheel onto the wheel hub and
push it on.
Wheels with centering by wheel bolts:
XVehicles with alloy wheels: take the short
wheel bolts that secure the steel spare wheel
out of the vehicle tool kit.
XScrew in the wheel bolts and tighten them
lightly.
For wheels with wheel nuts:
XFront wheels with wheel nut covers: press the wheel nut covers onto the wheel nuts.
XScrew in the three wheel nuts over the fixing
discs of the wheel nut cover.
XTurn the wheel so that the wheel bolts are in
the middle of the holes.
XScrew on the rest of the wheel nuts.
XSlightly tighten all the wheel nuts.
266Changing wheels
Wheels and tires
Lowering the vehicle
GWARNING
The wheels could work loose if the wheel nuts and bolts are not tightened to the specified
tightening torque. There is a risk of accident.
Have the tightening torque immediately
checked at a qualified specialist workshop
after a wheel is changed.
!Only use the jack pump lever middle rod and
the rod with the largest diameter as a lug
wrench extension. Only slide the middle rod
as far as it will go onto the lug wrench. The
rods may otherwise bend and be distorted to
such an extent that they can no longer be
used as a pump lever for the jack.
!Vehicles with Super Single tires: if you
install the spare wheel, do not exceed the
maximum speed of 40 mph (60 km/h) and do
not drive further than 65 miles(100 km).
The transmission could otherwise be dam-
aged by the difference in wheel rotation
speeds.
Tightening torque pattern
:— B
Wheel bolts or wheel nuts
XUsing the pump lever, slowly turn the lowering
screw on the jack through approximately one
revolution and carefully lower the vehicle
(
Ypage 263).
XPut the jack aside.
XPull the rod with the smallest diameter off the
pump lever.
The shortened pump lever serves as a lug
wrench extension.
XStarting with the middle rod, slide the lug
wrench extension as far as it will go onto the
lug wrench.
XUsing the extended lug wrench, tighten the
wheel bolts evenly in a crosswise pattern in
the sequence indicated ( :toB).
Tighten the wheel bolts to the following tight-
ening torques:
RSteel wheel 177 lb-ft(240 Nm )
RAlloy wheel 133 lb-ft(180 Nm )
Tighten the wheel nuts to a tightening torque
of 133 lb-ft (180 Nm).
XPush the piston on the hydraulic jack in again
and close the pressure release screw.
XVehicles with all-wheel drive: turn the jack
spindle clockwise as far as it will go
(
Ypage 263).
XStow the jack and the rest of the vehicle tools
in the vehicle again.
iYou can now install the hub caps on steel
wheels with wheel bolts. The installing proce-
dure depends on whether the hub cap acts as
a trim that covers the whole wheel, or just
covers the center.
XWheel with hub cap: position the opening for
the tire valve in the hub cap over the tire valve.
XPush the edge of the hub cap with both hands
against the wheel until it clicks into place.
Make sure the hub cap retaining catches
engage on the steel wheel.
XWheel with central hub cap: position the
retaining lugs of the central hub cap over the
wheel bolts.
XHit the center of the hub cap to engage it on
the wheel.
XSecure the faulty wheel in the spare wheel
bracket (Ypage 269).
XVehicles with Super Single tires: transport the
defective rear wheel in the load area. The rear wheel is too large for the spare wheel bracket.
XCheck the tire pressure of the newly mounted
wheel and adjust it if necessary.
Observe the recommended tire pressure
(
Ypage 246).
XRetighten the wheel bolts or wheel nuts to the
specified tightening torque after the vehicle
has been driven for 30 miles (50 km).
When using a wheel or spare wheel with a new or newly painted wheel rim, have the wheel bolts or
nuts retightened again after approximately 600
to 3,000 miles (1,000 to 5,000 km). Observe the
specified tightening torque.
Changing wheels267
Wheels and tires
Z