2017 MERCEDES-BENZ SPRINTER ignition

ProblemPossible causes/consequences andMSolutions
The auxiliary heating
does not switch on.The outside temperature is above 39 ‡ (4 †). The auxiliary heating
switches off automatically.
The auxiliary heating
switches off automati-
cally and/or cannot be
switched on.The fuel tank is less thanÕfull. The auxiliary heating switches off
automatically.
XRefuel at the nearest gas station.
XThen, start the auxiliary heating several times until the fuel lines are
full.
or
The low-voltage protection system integrated in the control unit
switches off the auxiliary heating because the on-board voltage is less
than 10 V.
XHave the alternator and battery checked.
or
The fuse is blown.
XReplace the fuse; see the "Fuse allocation" supplement.
XHave the cause of the blown fuse determined at a qualified spe-
cialist workshop.
or
A malfunction has occurred.
XSwitch the ignition on and off twice.
If the auxiliary heating still cannot be switched on, the heating device
is faulty.
XHave the auxiliary heating checked at a qualified specialist work-
shop.
The auxiliary heating is
overheated.The coolant level is too low.
XCheck the coolant level and add more coolant if necessary
(Ypage 218).
Auxiliary warm-air heater
Operation with the timer
Important safety notes
GDANGER
If a switch-on time has been selected, the
auxiliary heating switches on automatically.
RIf the ventilation is insufficient, poisonous
exhaust gases can collect, in particular car-
bon monoxide. This is the case in enclosed
spaces, for example. There is a risk of fatal injuries.
RIf highly flammable substances or flamma-
ble materials are nearby, there is a risk of a
risk of fire and explosion.
Always deactivate the preselected switch-on
times if you stop the vehicle in such or similar situations.
112Operating the auxiliary heating system
Climate control

Switching immediate heating mode
on/off
XTo switch on:press theÛorâ button
until the ysymbol in the menu bar flashes.
XPress the bbutton.
The operation duration flashes in the display.
iYou can preset the default value that is
shown (Ypage 113).
XUsing the Ûorâ button, set the
minute value (10 to 120) or select the à
symbol for continuous operation.
XPress the bbutton.
Immediate heating mode is activated. The
time and the ysymbol appear.
XTo switch off: press theÛorâ button
until the ysymbol flashes in the menu bar,
and then press the bbutton.
Immediate heating mode is deactivated. The
y symbol disappears.
The auxiliary heating operates for another
2 minutes and then switches off automati-
cally.
iIf you switch off the ignition during immedi-
ate heating (operating duration 10 to
120 minutes), you also switch off the imme-
diate heating mode. The auxiliary heating
operates for another two minutes and then
switches off automatically.
If you have set continuous operation as the
operating duration and you switch off the igni-
tion, the auxiliary heating switches off auto-
matically after about 15 minutes. If, in the
remaining time, the ignition is switched on
again, continuous operation of the auxiliary
heating continues.
Setting the preselection time
You can set three preselection times using the
timer.
After a malfunction or if the battery has been
disconnected, you must set the preselection
times again. You can find information on mal-
functions in the "Problems with the auxiliary
warm-air heater" section (
Ypage 115).
XPress the Ûorâ button until the B
symbol in the menu bar flashes.
XPress the bbutton.
In the program column, the Gpreselection
memory numbers appear. The selected pre-
selection memory flashes.
XPress the Ûorâ button to select the
desired preselection memory.
XPress the bbutton.
The preselection memory is selected. The
days are shown.
XSet the day and time as described in the "Set-
ting the day, time and operating duration"
section (
Ypage 113).
The preselection time is stored. The program
column disappears. In the display panel, the
on
message and the ysymbol appear.
XPress the bbutton.
The operating duration flashes.
XPress the Ûorâ button to set the
minute value (10 to 120).
XPress the bbutton.
The operating duration for the preselection
time is saved. The time and number of the
selected preselection memory are shown.
iThe preselection memory that will be acti-
vated next is underlined. Additionally, the day
that is set appears.
Deactivating the preselection time
XCarry out the steps as described in the "Set-
ting the preselection time" section.
If the y symbol in the status bar is shown:
XPress the Ûorâ button until the offmessage in the display panel is shown.
XPress thebbutton.
The preselection time is deactivated. The time
is shown.
Setting the heating level
You can set the heating level to a range between 10 and 30.
The heating level corresponds to a preselection
temperature for the vehicle interior. This is a
guide value and may, depending on the outside
temperature, differ from the interior tempera-
ture.
XPress the Ûorâ button until the ß
symbol in the menu bar flashes.
XPress the bbutton.
The heating level display flashes.
XUsing the Ûandâ buttons, set the
desired heating level to a range between 10
and 30.
XPress the bbutton.
The heating level is set and the ysymbol
appears.
114Operating the auxiliary heating system
Climate control

Problems with the auxiliary warm-air heater
ProblemPossible causes/consequences andMSolutions
The auxiliary heating
does not switch on.The outside temperature is above 39 ‡ (4 †). The auxiliary heating
switches off automatically.
The auxiliary heating
switches off automati-
cally and/or cannot be
switched on.The fuel tank is less thanÕfull. The auxiliary heating switches off
automatically.
XRefuel at the nearest gas station.
XThen, start the auxiliary heating several times until the fuel lines are
full.
or
The low-voltage protection system integrated in the control unit
switches off the auxiliary heating because the on-board voltage is less
than 10 V.
XHave the alternator and battery checked.
or
The fuse is blown.
XReplace the fuse; see the "Fuse allocation" supplement.
XHave the cause of the blown fuse determined at a qualified spe-
cialist workshop.
Operating the cargo compartment air
vents
If your vehicle is equipped with a roof ventilator,
you can ventilate and extract air from the cargo
compartment.
XTurn the key to position 2in the ignition lock.
XTo activate and extract air: press the upper
section of the ´switch.
The roof ventilator removes used air from the
cargo compartment.
XTo activate and ventilate: press the lower
section of the ·switch.
The roof ventilator feeds fresh air into the
cargo compartment.
XTo switch off: set the switch to the middle
position.
Operating the cargo compartment air vents115
Climate control
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Breaking-in notes
The first 1000 miles (1500 km)
New or replaced brake pads and brake disks
only reach their optimum braking effect after a
few 100 miles (a few 100 kilometers). Until then,
compensate for this by applying greater force to
the brake pedal.
For the service life and economy of your vehicle
it is crucial that you break in the engine with due
care.
RTherefore, protect the engine for the first
1000 miles (1500 km) by driving at varying
vehicle and engine speeds.
RAvoid overstraining the vehicle and high
engine speeds during this period, e.g. driving
at full throttle. Do not exceed Øof the max-
imum speed for each gear.
RDo not change down a gear manually in order to brake.
RTry to avoid depressing the accelerator pedal
beyond the point of resistance (kickdown).
RThe shift ranges 3,2or 1should only be
engaged when driving slowly, e.g. when driv-
ing in mountainous terrain.
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate the
vehicle to full speed.
iYou should also observe these notes on
breaking-in if the engine or parts of the drive
train on your vehicle have been replaced.
Driving
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
If you park the vehicle for more than
three weeks:
Rconnect the batteries to a trickle charger or
Rdisconnect the vehicle's starter battery or
Rswitch off the electrical system using the bat-
tery main switch (Ypage 116) and
Rdisconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's con-
dition of charge every three weeks, since
standby power consumption can drain the bat-
tery. If the battery voltage is lower than 12.2 V,
the battery must be charged. Otherwise, the
battery may be damaged by exhaustive dis-
charging.
Be sure to observe the notes on disconnecting
and charging the batteries under "Battery"
(
Ypage 223). You can obtain information about
trickle chargers from a qualified specialist work-
shop.
Battery isolating switch
Important safety notes
!Make sure that the key is in position 0in the
ignition lock and that at least five minutes
have passed before removing or reconnecting
116Driving
Dr iving an d parking

the battery main switch. You could otherwise
damage components of the electrical system.
You can use the battery isolating switch to dis-
connect the power supply to all your vehicle's
consumers. This will prevent uncontrolled bat-
tery discharge caused by off-load current con-
sumption.
If your vehicle is equipped with an auxiliary bat-
tery in the engine compartment, you will need to
disconnect both batteries. Only then is the elec- trical system fully disconnected from the power
supply.
iOnly switch the vehicle to de-energized
using the battery main switch if:
Rthe vehicle is stationary for a lengthy period
Rit is absolutely necessary
After the power supply has been activated,
you will need to reset the side windows
(
Ypage 71).
Switching off the power supply
Battery main switch to the left of the center con-
sole
XRemove the key from the ignition lock and
wait for at least five minutes.
XPress button ;in the direction of the arrow
and hold.
XPull connector :from the ground pin.
XPush connector :as far to the side as pos-
sible so that it cannot make contact with the
ground pin.
All starter battery consumers are disconnec-
ted from the power supply.
Switching on the power supply
XInsert the key into the ignition lock.
XPress connector :onto ground pin ;until
you feel it engage and the lock inhibitor is
released.
Connector :must be in full contact with
ground pin ;.
All consumers are reconnected to the DC
power supply.
Key positions
gTo insert and remove the key, lock the steer-
ing wheel
1To unlock the steering wheel, power supply
for some consumers (e.g. the radio)
2To switch on the ignition. Power supply for
all consumers, preglow and drive position
3To start the engine
On vehicles with a battery main switch, you must
first switch on the power supply (
Ypage 116).
iTo unlock the steering, move the steering
wheel slightly while turning the key to position
1 .
Driving117
Dr iving an d parking
Z

Preparing for a journey
Visual check of the vehicle exterior
XIn particular, check the following components
on the vehicle, and on the trailer as necessary:
Rlicense plates, vehicle lighting, turn signals,
brake lamps and wiper blades for dirt and
damage
Rtires and wheels for firm seating, correct
tire pressure and general condition
Rtrailer tow hitch for play and security
The trailer coupling is one of the most
important vehicle parts with regard to road safety. The separate instructions issued by
the manufacturer pertaining to operation,
care and maintenance should be observed.
Rthat contour markings on attachments and
bodies are in good condition
XRectify any noticeable defects before com-
mencing the journey.
Checks in the vehicle
Emergency equipment and first-aid kit
XCheck the equipment to make sure that it is
accessible, complete and ready for use.
The first aid and breakdown assistance equip-
ment is in the front door stowage compartments
and behind the driver's seat.
Vehicle lighting
XTurn the key to position 2in the ignition lock.
XCheck the lighting system with the aid of a
second person.
XReplace defective bulbs (Ypage 87).
Before driving off
GWARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardizes the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
When using floormats or carpets, make sure
that they are properly secured so that they do
not slip or obstruct the pedals. Do not place
several floormats or carpets on top of one
another.
GWARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
Rshoes with thick soles
Rshoes with high heels
Rslippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
XSecure the load as per the loading guidelines
(Ypage 208).
XStow luggage items securely. Secure the load
as per the loading guidelines (Ypage 208).
XMake sure that the floormats and carpets are
properly secured so that they cannot slip and
obstruct the pedals.
XClose all doors.
Starting the engine
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
!Do not depress the accelerator pedal when
starting the engine.
XBefore starting the engine, make sure that:
Rall the doors are closed.
Rall the vehicle occupants are wearing their
seat belts correctly.
Rthe parking brake is applied.
iIf you depress the brake pedal before start-
ing the engine, the pedal travel is short and
pedal resistance is high.
If you depress the brake pedal again after
starting the engine, pedal travel and resist-
ance will be back to normal again.
118Driving
Driving and parking

Gearshift pattern
j
Park position with parking lock
kReverse gear
iNeutral
hDrive
XMove the selector lever to positionP.
The display in the instrument cluster shows P:
Ron vehicles with steering wheel buttons
(Ypage 164)
Ron vehicles without steering wheel buttons
(Ypage 160)
iYou can also start the engine in neutral N.
XTurn the key to position 2in the ignition lock.
The % preglow indicator lamp in the instru-
ment cluster lights up briefly.
XOnce the %preglow indicator lamp goes
out, turn the key to position 3in the ignition
lock and release it as soon as the engine is
running.
iYou can start the engine without preglow
when the engine is warm.
The preglow system is malfunctioning if the
% preglow indicator lamp lights up for
approximately 1 minute:
Rafter the ignition is switched on
Rwhile the engine is running
At extremely low outside temperatures you
may then no longer be able to start the
engine. Have the malfunction rectified at a
qualified specialist workshop.
iDepending on the equipment installed, the
vehicle either automatically locks centrally
after switching on the ignition or after pulling
away. The locking knobs in the doors drop
down.
You can open the doors from the inside at any
time. Automatic door locking can be deactivated
(
Ypage 64).
Driving off
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
!Only shift into reverse gear Rwhen the vehi-
cle is stationary. Otherwise, you could dam-
age the transmission.
XDepress the brake pedal and keep it
depressed.
The selector lever lock is released.
XMove the selector lever to position Dor R.
On vehicles with a reverse warning feature,
when reverse gear is engaged a warning tone
sounds to alert other road users
(
Ypage 119).
XRelease the parking brake (Ypage 128).
The c indicator lamp in the instrument
cluster goes out.
XRelease the brake pedal.
XCarefully depress the accelerator pedal.
iAfter pulling away or switching on the igni-
tion, the vehicle automatically locks centrally.
The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 64).
Reverse warning device
GWARNING
Other road users may ignore or fail to hear the warning tone of the reverse warning feature.
There is a risk of injury if you fail to ensure that
the area in which you are maneuvering is
clear.
Driving119
Driving and parking
Z

Make sure that there are no persons or
objects in the area in which you are maneu-
vering. It may be necessary to enlist the help
of a second person when maneuvering.
The reverse warning feature is a system
designed to assist you in ensuring the safety of
other road users.
A warning signal sounds to alert other road
users when reverse gear is engaged. The volume
of the warning tone can be reduced for night-
time driving.XTo reduce the volume of the warning tone:
engage reverse gear twice in quick succes-
sion.
The warning tone is now quieter.
iThe warning tone sounds at a normal vol-
ume by default. The volume of the warning
tone has to be reduced each time you engage
reverse gear if necessary.
Problems with the engine
ProblemPossible causes/consequences and MSolutions
The engine does not
start.
The starter motor can be
heard.There is air in the fuel system.
XTurn the key back to position0in the ignition lock before attempting
to start the engine again.
XStart the engine again.
Please bear in mind that lengthy and frequent starting attempts will drain the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start.
The starter motor can be
heard. The reserve fuel
warning lamp is lit and
the fuel gage is at 0.The fuel tank has been run dry.
XRefuel the vehicle.
If you drive until the fuel tank is completely empty, air may get into the
fuel system. If the engine does not start after refueling, bleed the fuel
system as follows:
XTurn the key to position 2in the ignition for approximately
10 seconds.
XStart the engine continuously for a maximum of 60 seconds.
If the engine does not start:
XWait approximately 2 minutes.
XRestart the engine continuously for a maximum of 60 seconds.
XIf the engine still fails to start, do not continue trying to start it.
XConsult a qualified specialist workshop.
120Driving
Driving and parking