2017 MERCEDES-BENZ SPRINTER buttons

ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the key.The on-board voltage is too low.
XSwitch off all non-essential consumers, such as interior lighting, and
try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 228).
or
XJump-start the vehicle (Ypage 238).
or
XConsult a qualified specialist workshop.
You have lost a key.XHave the key deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
Central locking
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You can open a locked front door from the inside
at any time. You can open a locked sliding door
or rear door from the inside if it has been previ-
ously unlocked from inside.
Locking and unlocking manually
Central locking buttons
Use the central locking buttons to centrally
lock/unlock either the entire vehicle or just the sliding doors and rear doors from the inside.
Central locking63
Opening and closing
Z

Electrical closing assist
If your vehicle is equipped with electrical closing
assist, you will require less force to close the
sliding door.
Electrical step
Important safety notes
!
Always observe the ground clearance of the
vehicle and avoid obstacles. On vehicles with a step, ground clearance is further restricted.
Obstacles can damage the vehicle.
If you must drive over obstacles, drive espe-
cially slowly and carefully. If necessary, have
another person direct you.
If you do not use the grab handle and the step,
you could injure yourself when getting in and out
of the vehicle.
In order to reduce risks:
Rdraw the passengers' attention to the electri-
cal step. Wait until the electrical step is fully
extended.
Rdo not jump out of the vehicle.
Ronly use the grab handle and step. Only they
are designed for such a load.
Rkeep grab handles, access steps and entry
sills free from dirt, e.g. mud, clay, snow and
ice.
Operation and obstacle detection
Electrical step
The sliding door of your vehicle can be equipped
with an electrical step.
XWhen getting in and out of the vehicle, use the grab handles and electrical step :.Electrical step
:automatically extends when
the sliding door is opened and retracts when it is
closed.
Electrical step :is equipped with an obstruc-
tion detection device on the front side. If the
step comes into contact with an obstacle while
it is extending, it stops.
After you have removed the obstacle, you must
first close the sliding door and open it once
again so that the step can extend completely.
iIf the electrical step obstructs loading, you
can prevent the step from extending when
opening the sliding door via obstacle detec-
tion. The electrical step can then remain
retracted and a forklift or other lifting equip-
ment can be moved nearer to the cargo com-
partment.
Vehicles without steering-wheel buttons: if
the 1 indicator lamp in the instrument clus-
ter lights up and a warning tone sounds, elec-
trical step :is malfunctioning (
Ypage 199).
Vehicles with steering wheel buttons: if the
Electrical
Stepmessage is shown in the dis-
play and a warning tone sounds, electrical
step :is malfunctioning (
Ypage 189).
If electrical step :is malfunctioning, the step
may only partially extend/retract or may not
extend/retract at all. If a malfunction does
occur, you will have to retract and lock electrical
step :manually before continuing the journey
(
Ypage 66).
Before passengers get out of the vehicle, let
them know that electrical step :might not be
extended.
Emergency release
!
Driving with the step extended may result in
it being damaged.
If the electrical step does not retract auto-
matically, you will have to push it in and lock it
into place manually before continuing your
journey.
66Electrical step
Opening and closing

The daytime running lamps function must be
activated using the on-board computer:
Rvehicles with steering wheel buttons
(Ypage 168)
Rvehicles without steering wheel buttons
(Ypage 161)
XTo switch on:turn the light switch to the
$ position.
The low-beam headlamps, parking lamps and
license plate lamp are switched on when the
engine is running. The Lindicator lamp in
the instrument cluster lights up.
iUSA only:
If you turn the light switch to the TorL
position, the parking lamps or low-beam
headlamps switch on. If you turn the light
switch to the Ãposition, the daytime run-
ning lamps remain switched on.
iCanada only:
If you turn the light switch to the Lposi-
tion, the low-beam headlamps are switched
on. If you turn the light switch to the Tor
à position, the daytime running lamps
remain switched on.
Automatic headlamp mode
GWARNING
When the light switch is set to Ã, the low-
beam headlamps may not be switched on
automatically if there is fog, snow or other
causes of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, turn the light switch to
L.
Automatic headlamp mode is only a driving aid.
You are responsible for the vehicle lighting at all
times.
Depending on ambient light, the rain and light
sensor automatically switches on the parking
lamps, low-beam headlamps and the license
plate lamp. This excludes weather-related
impairments to visibility, such as snow, fog or
spray.
If there is fog, snow or spray, turn the light
switch quickly from ÃtoL. You could
otherwise briefly interrupt operation of the
headlamps.
XTo switch on automatic headlamp mode:
turn the light switch to Ã.
Key in position 1in the ignition lock: the park-
ing lamps switch on or off automatically
depending on the ambient light.
When the engine is running: if you activate the
"daytime running lamps" function using the
on-board computer, the daytime running
lamps are switched on. The parking lamps and
low-beam headlamps also switch on or off
automatically, depending on the ambient
light.
When the low-beam headlamps are switched
on, the Lindicator lamp in the instrument
cluster lights up.
Fog lamps/rear fog lamp
GWARNING
If you suspect that driving conditions will be
foggy, turn the light switch to Lbefore you
start your journey. Your vehicle may other-
wise not be visible and you could endanger
yourself and others.
GWARNING
In low ambient lighting or foggy conditions,
only switch from position ÃtoL with
the vehicle at a standstill in a safe location.
Switching from ÃtoL will briefly
switch off the headlamps. Doing so while driv-
ing in low ambient lighting conditions may
result in an accident.
XTurn the ignition key to position 2in the igni-
tion lock or start the engine.
XTurn the light switch to LorT.
iIf your vehicle is only equipped with one rear
fog lamp, you must turn the light switch to
L.
iWhen the light switch is set to Ãyou
cannot switch on the front and rear foglamps.
XTo switch on the front fog lamps: pull the
light switch out to the first locking point.
The green Nindicator lamp on the light
switch lights up.
Exterior lighting81
Lights and windshield wipers
Z

button to reduce or theKbutton to
increase the airflow.
The blower speeds are shown in bars next to
the buttons.
Defrosting the windows
You can use the "defrosting" function to defrost
the windshield or to demist the inside of the
windshield and the side windows.
Only use the following settings until the win-
dows are clear again.
XVehicle with window heating: switch on the
front (Ypage 103) and/or rear window
defroster (Ypage 103) .
XSwitch on climate control (Ypage 100).
Vehicle with heating
XSet temperature control :and airflow con-
trol ;toz (Ypage 97).
XSet air-distribution control ?tosz
(Ypage 97).
XClose the center air vents (Ypage 104) and
the air outlets for the headroom and the rear compartment (
Ypage 105).
XDirect the side air vents towards the side win-dows and open the defroster vents for the
side windows (
Ypage 105).
Vehicle with air conditioning
XSet temperature control :to
z (Ypage 98).
XPress the Kbutton until the maximum
blower output is reached.
All bars in the display next to the button light up.
XSet air-distribution control Atosz
(Ypage 98).
XClose the center air vents (Ypage 104) and
the air outlets for the headroom and the rear compartment (
Ypage 105).
XDirect the side air vents towards the side win-dows and open the defroster vents for the
side windows (
Ypage 105).
Clearing condensation from the win-
dows
Windows fogged up on the inside
You should only select this setting until the win-
dows are clear again.
XVehicle with window heating: switch on the
front (Ypage 103) and/or rear window
defroster (Ypage 103) .
XSwitch on climate control (Ypage 100).
XSwitch off air-recirculation mode
(Ypage 103).
Vehicle with heating
XSet temperature control :to a higher tem-
perature (Ypage 97).
XSet airflow control ;to a higher blower set-
ting. It should be set at least to level two
(
Ypage 97).
XSet air-distribution control ?tosz
(Ypage 97).
iIf the windows still fog up, set the control as
described for defrosting (Ypage 102).
Vehicle with air conditioning
XActivate cooling with air dehumidification
(Ypage 101).
XPress the ¨button (Ypage 98).
Reheat mode is activated. The indicator lamp
in the switch lights up.
To deactivate reheat mode, press the ¨
button again. The indicator lamp in the button
goes out.
Windows fogged up on the outside
You should only select this setting until the
windshield is clear again.
XSwitch on the windshield wipers (Ypage 94).
XSwitch on climate control (Ypage 100).
XAdjust air distribution to the footwell
(Ypage 101).
XClose the air vents (Ypage 104).
102Operating the climate control system
Climate control

Outside tempera-
tureEngine runtime
Above 32 ‡ (0 †)at least 10 minutes
32 ‡ (0 †) to 14 ‡
(Ò10 †)at least 15 minutes
Below 14 ‡ (Ò10 †)at least 20 minutes
Before switching on
XCheck the fuel level and top up if necessary.
The auxiliary heating is operated directly
using the vehicle's fuel. The tank must be at
least a quarter full to ensure that the auxiliary
heating functions.
XSwitch on climate control (Ypage 100).
XSet the temperature control to the desired
temperature (Ypage 101).
XSet the air distribution as required
(Ypage 101).
XOpen the center (Ypage 104) and side air
vents (Ypage 105) and set them to the middle
position.
iThe auxiliary heating automatically switches
to heater booster mode after the engine is
started.
Operating with the button (control
panel)
iSwitch the heater booster function on or off
with the ¢button (Ypage 110).
XTo activate the auxiliary heating system:
press and hold the upper section of the y
switch for longer than 2 seconds.
The red indicator lamp in the button lights up.
The auxiliary heating heats or ventilates the interior to the temperature that you have set.
The blower switches to the first level.
XTo deactivate the auxiliary heating:
press
the upper section of the yswitch.
or
XTurn the SmartKey in the ignition lock to posi-
tion 0.
The red indicator lamp in the button goes out.
The auxiliary heating operates for another
2 minutes and then switches off automati-
cally.
Selecting a switch-on time
Important information
You can use the on-board computer to define up
to three switch-on times, one of which can be
selected.
The yellow indicator lamp in the ybutton
goes out after 30 minutes, if you:
Rhave selected the switch-on time and
Rturn the SmartKey to position 0in the ignition
lock
On-board computer without steering
wheel buttons
XTurn the SmartKey to position 2in the ignition
lock.
XPress the ybutton.
The y symbol flashes in the display.
or
XPress the 4menu button on the instrument
cluster repeatedly until the ysymbol
flashes in the display.
XUse the forg buttons on the instrument
cluster to select the switch-on time 1to3.
The switch-on time selected is displayed.
XWait 10 seconds for the standard display to
appear.
The switch-on time is selected. The yellow
indicator lamp in the ybutton lights up.
If you do not preselect a switch-on time, and
--:--
is shown in the display, this means that
the automatic switch-on mode is switched
off. The yellow indicator lamp in the y
button goes out.
Operating the auxiliary heating system107
Climate control
Z

On-board computer with steering wheel
buttons
XTurn the SmartKey to position2in the ignition
lock.
XPress the ybutton.
The Aux. heatsubmenu is shown in the dis-
play.
If no switch-on time has been selected, the
selected switch-on time is highlighted or
Timer off
is highlighted.
iYou can also access the Aux. heat.sub-
menu via the Settings(Ypage 165) menu.
XUse theWorX button on the steering
wheel to select the desired switch-on time.
Use the Timer off
setting to deactivate
automatic switch-on.
XPress the Vbutton on the steering wheel.
The switch-on time is selected. The yellow
indicator lamp in the ybutton lights up.
Setting the switch-on time
XUse the same method to select a switch-on
time as described in the "Preselecting a
switch-on time" section.
On-board computer without steering wheel
buttons
XPress the 9reset button on the instrument
cluster.
The hour display flashes.
XUse the fand gbuttons on the instrument
cluster to set the hours.
XPress the 9reset button
The minute display flashes.
XUse the fand gbuttons to set the minutes.
The switch-on time is set and selected.
On-board computer with steering wheel but-
tons
XPress the 9button on the steering wheel.
The display shows the Hoursmenu.
XUse theWandX buttons on the steer-
ing wheel to set the hours.
XPress the 9button.
The display shows the Minutesmenu.
XUse theWandX buttons to set the
minutes.
XPress the Vbutton.
The switch-on time is set and selected.
Operation with the remote control
Important information
You can switch the auxiliary heating on/off and
set the operating duration using the remote con-
trol. You can use up to 4 remote control units on
the vehicle. These must be synchronized for the
receiver in your vehicle (
Ypage 109).
The remote control has a maximum range of
approximately 600 meters. This range is
reduced by:
Rsources of interference
Rsolid objects between the remote control and
the vehicle
Rthe remote control being in an unfavorable
position in relation to the vehicle
Rtransmitting from an enclosed space
Overview of the remote control
:Indicator lamp
;To confirm settings
=To switch the remote control on/off, set the operating duration or end or cancel settings
Indicator lamp :lights up in various ways to
show different operating modes:
SignalingMeaning
Lights up redRemote control switched on
Data transfer
108Operating the auxiliary heating system
Climate control

Switching immediate heating mode
on/off
XTo switch on:press theÛorâ button
until the ysymbol in the menu bar flashes.
XPress the bbutton.
The operation duration flashes in the display.
iYou can preset the default value that is
shown (Ypage 113).
XUsing the Ûorâ button, set the
minute value (10 to 120) or select the à
symbol for continuous operation.
XPress the bbutton.
Immediate heating mode is activated. The
time and the ysymbol appear.
XTo switch off: press theÛorâ button
until the ysymbol flashes in the menu bar,
and then press the bbutton.
Immediate heating mode is deactivated. The
y symbol disappears.
The auxiliary heating operates for another
2 minutes and then switches off automati-
cally.
iIf you switch off the ignition during immedi-
ate heating (operating duration 10 to
120 minutes), you also switch off the imme-
diate heating mode. The auxiliary heating
operates for another two minutes and then
switches off automatically.
If you have set continuous operation as the
operating duration and you switch off the igni-
tion, the auxiliary heating switches off auto-
matically after about 15 minutes. If, in the
remaining time, the ignition is switched on
again, continuous operation of the auxiliary
heating continues.
Setting the preselection time
You can set three preselection times using the
timer.
After a malfunction or if the battery has been
disconnected, you must set the preselection
times again. You can find information on mal-
functions in the "Problems with the auxiliary
warm-air heater" section (
Ypage 115).
XPress the Ûorâ button until the B
symbol in the menu bar flashes.
XPress the bbutton.
In the program column, the Gpreselection
memory numbers appear. The selected pre-
selection memory flashes.
XPress the Ûorâ button to select the
desired preselection memory.
XPress the bbutton.
The preselection memory is selected. The
days are shown.
XSet the day and time as described in the "Set-
ting the day, time and operating duration"
section (
Ypage 113).
The preselection time is stored. The program
column disappears. In the display panel, the
on
message and the ysymbol appear.
XPress the bbutton.
The operating duration flashes.
XPress the Ûorâ button to set the
minute value (10 to 120).
XPress the bbutton.
The operating duration for the preselection
time is saved. The time and number of the
selected preselection memory are shown.
iThe preselection memory that will be acti-
vated next is underlined. Additionally, the day
that is set appears.
Deactivating the preselection time
XCarry out the steps as described in the "Set-
ting the preselection time" section.
If the y symbol in the status bar is shown:
XPress the Ûorâ button until the offmessage in the display panel is shown.
XPress thebbutton.
The preselection time is deactivated. The time
is shown.
Setting the heating level
You can set the heating level to a range between 10 and 30.
The heating level corresponds to a preselection
temperature for the vehicle interior. This is a
guide value and may, depending on the outside
temperature, differ from the interior tempera-
ture.
XPress the Ûorâ button until the ß
symbol in the menu bar flashes.
XPress the bbutton.
The heating level display flashes.
XUsing the Ûandâ buttons, set the
desired heating level to a range between 10
and 30.
XPress the bbutton.
The heating level is set and the ysymbol
appears.
114Operating the auxiliary heating system
Climate control

Gearshift pattern
j
Park position with parking lock
kReverse gear
iNeutral
hDrive
XMove the selector lever to positionP.
The display in the instrument cluster shows P:
Ron vehicles with steering wheel buttons
(Ypage 164)
Ron vehicles without steering wheel buttons
(Ypage 160)
iYou can also start the engine in neutral N.
XTurn the key to position 2in the ignition lock.
The % preglow indicator lamp in the instru-
ment cluster lights up briefly.
XOnce the %preglow indicator lamp goes
out, turn the key to position 3in the ignition
lock and release it as soon as the engine is
running.
iYou can start the engine without preglow
when the engine is warm.
The preglow system is malfunctioning if the
% preglow indicator lamp lights up for
approximately 1 minute:
Rafter the ignition is switched on
Rwhile the engine is running
At extremely low outside temperatures you
may then no longer be able to start the
engine. Have the malfunction rectified at a
qualified specialist workshop.
iDepending on the equipment installed, the
vehicle either automatically locks centrally
after switching on the ignition or after pulling
away. The locking knobs in the doors drop
down.
You can open the doors from the inside at any
time. Automatic door locking can be deactivated
(
Ypage 64).
Driving off
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
!Only shift into reverse gear Rwhen the vehi-
cle is stationary. Otherwise, you could dam-
age the transmission.
XDepress the brake pedal and keep it
depressed.
The selector lever lock is released.
XMove the selector lever to position Dor R.
On vehicles with a reverse warning feature,
when reverse gear is engaged a warning tone
sounds to alert other road users
(
Ypage 119).
XRelease the parking brake (Ypage 128).
The c indicator lamp in the instrument
cluster goes out.
XRelease the brake pedal.
XCarefully depress the accelerator pedal.
iAfter pulling away or switching on the igni-
tion, the vehicle automatically locks centrally.
The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 64).
Reverse warning device
GWARNING
Other road users may ignore or fail to hear the warning tone of the reverse warning feature.
There is a risk of injury if you fail to ensure that
the area in which you are maneuvering is
clear.
Driving119
Driving and parking
Z