2017 MERCEDES-BENZ SPRINTER weight

Load distribution
General notes
!
Excessive loads on individual points of the
cargo floor or on the load surface impair vehi-
cle handling characteristics and could cause
damage to the floor covering.
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
On Cargo Vans and Passenger Vans:
XAlways transport loads in the cargo compart-
ment.
XAlways place the load against the backrests of the rear bench seat.
XMove large and heavy loads as far towards the
front of the vehicle as possible against the
rear bench seat. Stow the load flush with the
rear bench seat.
XAlways additionally secure the load with suit-
able load-securing aids or tie downs.
Observe the following notes:
RDo not stack loads higher than the upper edge
of the backrests.
RTransport loads behind seats that are not
occupied.
RIf the rear bench seat is not occupied, insert
the seat belts crosswise into the buckle of the
opposite seat belt.
Securing loads
Important safety notes
GWARNING
If you attach the tie-down incorrectly when
securing the load, the following may occur in
the event of abrupt changes in direction, brak- ing maneuvers or an accident:
Rthe cargo tie-down rings may become
detached or the tie-down may tear if the
permissible load is exceeded
Rthe load may not be restrained.
This may cause the load to slip, tip over or be
tossed about, striking vehicle occupants.
There is a risk of an accident and injury.
Always tension the tie-downs in the proper
manner and only between the described
cargo tie-down rings. Always use tie-downs
designed specifically for the loads.
GWARNING
You may not transport anyone in the cargo
compartment or on the load surface. Never let more people ride in the vehicle than there are
seat belts available. Make sure everyone rid-
ing in the vehicle is correctly restrained with a
separate seat belt. Never use a seat belt for
more than one person at a time.
!Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the max-
imum loading capacity of the weakest cargo
tie-down point into account.
If you brake hard, for example, the forces act-
ing could be up to several times the weight
force of the load. Always use multiple cargo
tie-down points in order to distribute the force
absorption. Load the anchorages evenly.
Spread the load evenly between the cargo tie-
down points or tie-down rings.
Please also refer to the notes about qualified
specialist workshops (
Ypage 27).
Always observe the operating instructions or the
notes of the lashing strap manufacturer for the
operation of the lashing strap.
Information about the maximum loading capa-
city of the cargo tie-down points can be found in
the "Technical data" section (
Ypage 281).
As the driver, you are responsible for ensuring
that:
RThe load is secured against slipping, tipping,
rolling or falling off. This applies both in nor-
mal traffic conditions and if the vehicle must
swerve to avoid an obstacle, in the event of
full brake application and on poor road surfa-
ces.
RThe applicable requirements and guidelines
relating to load-securing practices must be
met.
If this is not the case, this may constitute a
punishable offense, depending on local legis-
lation and any ensuing consequences.
210Securing loads
Transporting loads

You should therefore observe the respective
legal requirements for the relevant country.
Make sure that the load is secure before every
journey and at regular intervals during a long
journey. Correct an incorrectly or inadequately
secured load if necessary.
You can obtain information about securing the
load correctly from the manufacturer of the load
securing aids or tie down for securing the load.
XFill spaces between the load and the cargo
compartment walls or wheel housings (form-
locking). Use rigid load securing aids, such as
wedges, wooden fixings or padding.
XAttach secured and stabilized loads in all
directions. Use the cargo tie-down points or
cargo tie-down rings and the loading rails in
the cargo compartment or on the cargo area.
Only use tie downs, such as lashing rods or
lashing nets and lashing straps, that have
been tested in accordance with current
standards (e.g. DIN EN).
Always use the cargo tie-down rings closest to
the load to secure it and pad sharp edges for
protection.
Loads, and heavy loads in particular, should
preferably be secured using the cargo tie-
down rings.
iTie downs tested in accordance with current
standards (e.g. DIN EN) are available at any
qualified specialist workshop.
Cargo tie-down points (example: Passenger Van)
:
Cargo tie-down rings
Cargo tie-down point (example: Cargo Van without
loading rails)
:
Cargo tie-down rings
Cargo tie-down points (example: Cargo Van with
loading rails)
:
Cargo tie-down rings
;Load rails
Secure loose loads with a tested lashing net or a
tarpaulin.
XAlways fasten the lashing net or tarpaulin to
all available cargo tie-down points. Make sure
that the retaining hooks are secured against
accidental opening.
If your vehicle is equipped with loading rails ;
in the floor, you can place lashing rods directly in
front of and behind the load. The lashing rods
directly absorb the potential shifting forces.
Securing loads on the cargo compartment floor
by lashing them down is only recommended for
lightweight loads. Place non-slip mats (anti-slip
mats) under the load to increase load security.
Securing loads211
Transporting loads
Z

Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not fold the windshield wipers away from
the windshield unless the hood is closed. Oth-
erwise, you could damage the hood.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows. Before cleaning the windshield
XTurn the key to position
0in the ignition lock
or remove it.
XFold the windshield wiper arms away from the
windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
XClean the inside and outside of the windows
with a damp cloth and a cleaning agent that is
recommended and approved for Sprinter
vehicles.
Exterior
Cleaning the wheels
!Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
If you clean the wheels with a power washer,
observe the safety notes for the power washer
(
Ypage 230). You could otherwise damage the
tires.
Cleaning the wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
Care231
Maintenance and care
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Where will I find...?
Vehicle tool kit
General notes
The vehicle tool kit is in the stowage compart-
ment in the footwell on the front-passenger
side.
The vehicle tool kit consists of:
Ra towing eye
Ra screwdriver with Torx, Phillips and slotted
bits
If your vehicle is equipped with a spare wheel
bracket and a jack, the vehicle tool kit addition-
ally contains:
Ra lug wrench
Ra wrench
Ra pump lever rod
iThe jack has a maximum weight of 7.5 kg
depending on the vehicle's equipment.
The maximum payload of the jack can be
found on the sticker on the jack itself.
In the event of a malfunction, please contact a qualified specialist workshop.
Jack maintenance
XAfter use: clean all movable parts and grease
again.
XEvery six months: extend and retract the
piston fully.
Stowage compartment in the front-
passenger footwell
Unlocking and removing the cover
XTurn quick-release fastener :counter-clock-
wise or clockwise 2.
XSlightly raise and pull out the cover.
Removing the vehicle tool kit and the jack
XRemove vehicle tool kit A.
XPull up quick-release lever =and unhook the
retaining strap of jack ?.
XLift jack?upwards out of the holder.
iWhen stowing away the jack, place it in the
holder as shown in the illustration. Make sure
that the retaining strap of the jack is hooked
in and tensioned.
Inserting and engaging the cover
XSlide in the cover and fold it down.
XPress down quick-release fastener :until it
engages.
236Where will I find...?
Breakdown assistance

Before connecting the jumper cables
On vehicles with a battery main switch, check
whether the battery main switch is switched on
(
Ypage 116).
XApply the parking brake.
XMove the selector lever of the automatic
transmission to positionP.
XSwitch off all electrical consumers, e.g. audio
equipment, blower.
XTurn the key to position0in the ignition lock
and remove it (Ypage 117).
XOpen the hood (Ypage 214).
Tow-starting and towing away
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Information on the gross vehicle weight can be
found on the vehicle identification plate
(
Ypage 272).
!Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
!Observe the following points when towing
with a tow rope:
RSecure the tow rope on the same side on
both vehicles.
REnsure that the tow cable is not longer than
legally permitted. Mark the tow cable in the
middle, e.g. with a white cloth (30 x 30 cm).
This will make other road users aware that
the vehicle is being towed.
ROnly secure the tow cable to the towing
eye.
RObserve the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
RDo not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
!Do not use the towing eye for recovery, this
could damage the vehicle. If in doubt, recover
the vehicl
e with a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is preferable to have the vehicle transported
on a transporter or trailer instead of towing it.
Tow-starting and towing away239
Breakdown assistance
Z

There is a risk of an accident.
Follow recommended tire inflation pressures
and check the pressure of all the tires includ-
ing the spare wheel:
Rmonthly, at least
Rif the load changes
Rbefore beginning a long journey
Runder different operating conditions, e.g.
off-road driving
If necessary, correct the tire pressure.
iThe specifications shown on the sample Tire
and Loading Information placard and tire
pressure plate are examples. Tire pressure
data are vehicle-specific and may deviate
from the data illustrated here. The tire pres-
sure data applicable to your vehicle can be
found on the Tire and Loading Information
placard or tire pressure plate of your vehicle.
HEnvironmental note
Check the tire pressure regularly, at least
every 14 days.
General notes
You will find information on tire pressure for the
vehicle's factory-mounted tires on the plates
described here.
The recommended tire pressure can be found
on the Tire and Loading Information placard
4or
the tire pressure table on the B-pillar on the
driver's side of your vehicle.
Further information on tire pressure can be
obtained at a qualified specialist workshop.
Tire and Loading Information placard
Example: Tire and Loading Information placard4
The Tire and Loading Information placard is on
the B-pillar on the driver's side of the vehicle
(
Ypage 254).
The Tire and Loading Information placard con-
tains recommended tire pressures :for cold
tires. Recommended tire pressures :are valid
for the maximum permissible load and up to the
maximum permissible speed of the vehicle.
Tire pressure plate
Example: tire pressure table
The tire pressure plate is located on the B-pillar
on the driver's side of the vehicle (Ypage 254).
The tire pressure table contains recommended
tire pressures for cold tires. Recommended tire pressures are valid for the maximum permissi-
ble load and up to the maximum permissible
speed of the vehicle.
4Only for vehicles with a gross vehicle weight of less than 10,000 lbs (4,536 kg)
Tire pressure247
Wheels and tires
Z

Radversely affect ride comfort
Rbe more susceptible to damage
Maximum tire pressures
:Maximum permitted tire pressure (example)
Never exceed the maximum permissible tire
inflation pressure. When adjusting the tire pres-
sures always observe the recommended tire
pressure for your vehicle (
Ypage 246).
iThe actual values for tires are specific to
each vehicle and may deviate from the values in the illustration.
Tire valve
GWARNING
Tire valve that are not approved for your vehi-
cle by the distributor named on the inside
cover page may result in a loss of tire pres-
sure. This may affect road safety. There is a
risk of an accident.
Only use tire valve that are approved for your
vehicle by the distributor named on the inside
cover page. Always make sure you have the
correct tire valve type for the tires on your
vehicle.
!Do not screw additional weights (check
valves, etc.) onto the tire valves. The elec-
tronic components could thus be damaged.
Only for vehicles without a tire pressure moni-
tor:
For safety reasons, Mercedes-Benz recom-
mends that you only use tire valves that have
been tested for use on your vehicle.
Checking the tire pressure manually
In order to determine and adjust the tire pres-
sures, proceed as follows:
XRemove the valve cap of the tire you wish to
check.
XPress the tire pressure gauge securely onto
the valve.
XRead the tire pressure and compare it with the
recommended value on the loading informa-
tion table or the tire pressure table
(
Ypage 246).
XIf the tire pressure is too low, increase it to the
recommended value.
XIf the tire pressure is too high, release air by
pressing down the metal pin in the valve. Use
the tip of a pen, for example. Then, check the
tire pressure again using the tire pressure
gauge.
XScrew the valve cap onto the valve.
XRepeat the steps for the other tires.
Tire pressure monitor
Important safety notes
GWARNING
Each tire, including the spare (if provided),
should be checked at least once a month
when cold and inflated to the pressure rec-
ommended by the vehicle manufacturer on
the Tire and Loading Information placard on
the driver's door B-pillar or the tire pressure
label on the inside of the fuel filler flap. If your
vehicle has tires of a different size than the
size indicated on the Tire and Loading Infor-
mation placard or the tire pressure label, you
should determine the proper tire pressure for
those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pres-
sure telltale when one or more of your tires
are significantly underinflated. Accordingly,
when the low tire pressure telltale illuminates,
you should stop and check your tires as soon
as possible, and inflate them to the proper
pressure. Driving on a significantly underin-
Tire pressure249
Wheels and tires
Z

Loading the vehicle
Instruction labels for tires and loads
GWARNING
Overloaded tires can overheat, causing a
blowout. Overloaded tires can also impair the steering and driving characteristics and lead
to brake failure. There is a risk of accident.
Observe the load rating of the tires. The load
rating must be at least half of the GAWR of
your vehicle. Never overload the tires by
exceeding the maximum load.
The Tire and Loading Information placard on the
driver’s door B-pillar
Two instruction labels on your vehicle show themaximum possible load.
(1) Only for vehicles with a gross weight of less than 10,000 lbs (4,536 kg):
Tire and Loading Information placard :is
on the B-pillar on the driver's side. Tire and
Loading Information placard :shows the
permissible number of occupants and the
maximum permissible load of the vehicle. It
also contains details of the tire sizes and
corresponding pressures for tires mounted
at the factory.
(2) The vehicle identification plate is located on the base of the driver's seat. The vehicle
identification plate informs you of the gross
vehicle weight rating. It is made up of the
vehicle weight, all vehicle occupants, the
fuel and the cargo. You can also find infor-
mation about the maximum Gross Axle
Weight Rating on the front and rear axle.
The maximum gross axle weight rating is
the maximum weight that can be carried by
one axle (front or rear axle). Do not exceed
the maximum gross vehicle weight or the maximum gross axle weight rating for the
front or rear axle.
Tire and Loading Information placard
General notes
Only vehicles with a gross weight of less than
10,000 lbs (4,536 kg) have a Tire and Loading
Information placard on the B-pillar on the driv-
er's side.
Maximum permissible gross vehicle
weight rating
:Maximum number of seats
;Maximum permissible gross vehicle weight
rating
XSpecification for maximum gross vehicle
weight ;is listed in the Tire and Loading
Information placard: "The gross weight of
occupants and luggage must not exceed XXX
kilograms or XXX lbs."
The gross weight of all vehicle occupants, cargo,
luggage and trailer load/noseweight (if applica-
ble) must not exceed the specified value.
iThe details on the Tire and Loading Infor-
mation placard illustration are only an exam-
ple. The maximum permissible gross vehicle
weight rating is vehicle-specific and may dif-
fer from that which is illustrated. You can find
the valid maximum permissible gross vehicle
weight rating for your vehicle on the Tire and
Loading Information placard.
254Loading the vehicle
Wheels and tires