2017 MERCEDES-BENZ SPRINTER key battery

Always park your vehicle safely and according to
legal requirements and secure it against rolling
away.
To ensure that the vehicle is properly secured
against rolling away unintentionally:
Rthe parking brake must be firmly applied
Rthe selector lever must be in positionPand
the key must be removed from the ignition
lock
Ron steep uphill or downhill gradients, the front
wheels must be turned towards the curb
Rthe rear axle must be secured, e.g. with a
wheel chock, on steep uphill or downhill gra-
dients
Use the wheel chock (
Ypage 129) to do so.
If you leave the vehicle parked for more than
three weeks:
Rconnect the batteries to a trickle charger or
Rdisconnect the vehicle's starter battery or
Rswitch off the electrical system using the bat-
tery main switch (Ypage 116) and
Rdisconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's con-
dition of charge every three weeks, since
standby power consumption can drain the bat-
tery. If the battery voltage is lower than 12.2 V,
the battery must be charged. Otherwise, the
battery may be damaged by exhaustive dis-
charging.
Be sure to observe the notes on disconnecting
and chargi ng th
e batteries under "Bat-
tery“ (Ypage 223). You can obtain information
about trickle chargers from a qualified specialist
workshop.
Parking brake
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
As a rule, you may only apply the parking brake
when the vehicle is stationary.
XTo apply the parking brake: pull brake
lever :up as far as the last possible detent.
The c warning lamp in the instrument
cluster lights up if the engine is running.
iOn vehicles with a folding brake lever, you
can then press lever :down to the stop.
XTo release the parking brake: on vehicles
with a folding brake lever, first pull brake
lever :up to the stop.
XRaise brake lever :slightly and press
release knob ;.
XGuide brake lever :down to the stop.
The c indicator lamp in the instrument
cluster goes out.
128Parking
Driving an d parking

Exceptionally, if the service brake fails, the park-
ing brake can be used to brake the vehicle in an
emergency.
XEmergency braking: press and hold release
button ;and carefully apply brake lever :.
Switching off the engine
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
!If the coolant temperature is very high, e.g.
after driving on hilly roads, leave the engine
running at idle speed for about two minutes
before turning it off.
This allows the coolant temperature to return
to normal.
XStop the vehicle.
XShift the automatic transmission to position
P .
XApply the parking brake.
XTurn the key to position 0in the ignition lock
and remove it.
The immobilizer is activated.
XSecure the vehicle to prevent it from rolling
away (Ypage 127).
Wheel chock
Use the wheel chock or a similar object to pre-
vent the vehicle from rolling away, e.g. when
parking or changing a wheel.
Wheel chock in the load/passenger compartment
XTo remove the wheel chock on Cargo
Vans/Passenger Vans: pull restraining
cable :down a little and remove it from
retainer ;.
XRemove the chock.
iWhen stowing the wheel chock, make sure
that restraining cable :is holding it securely
in retainer ;.
Wheel chock to the rear of the chassis on the left
side of the vehicle (example)
XTo remove the wheel chock on Cab Chas-
sis:pull the locking springs down and remove
the wheel chock.
iWhen stowing the wheel chock, make sure
that it is secured in the retainer with the lock-
ing springs.
Parking the vehicle for a long period
If you park your vehicle for longer than
three weeks:
Rconnect the batteries to a trickle charger or
Rdisconnect the vehicle's starter battery or
Parking129
Driving an d parking
Z

Vehicle
Display messagesPossible causes/consequences andMSolutions
Ð
SteeringAssistanceFailure
The power assistance for the steering has malfunctioned. You need to
steer more forcefully.
XCarefully continue to a qualified specialist workshop and have the
steering checked immediately.
#
Battery/AlternatorVisit workshop
The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XCheck the poly-V-belt.
XIf the poly-V-belt is torn: do not continue driving. Consult a qualified
specialist workshop.
XIf the poly-V-belt is not damaged: have the vehicle checked as soon
as possible by a qualified specialist workshop.
÷
Electrically oper‐ated step
The electrical step has retracted or extended only partially or not at all.
XMake sure there is sufficient free space for the electrical step.
XOpen or close the sliding door again.
XIf the electrical step still does not extend or retract fully, push the
step in manually (Ypage 66). Before stepping out, remind the pas-
sengers that the step is missing.
1
Hood open
You are already driving at walking pace, even though the hood is not
closed.
XClose the hood.
9
Please enter PIN:
You have not yet entered your PIN in the mobile phone.
XEnter the PIN for the SIM card.
1
Doors open
You are already driving at walking pace, even though not all the doors
are closed.
XClose the doors.
¦
Washer fluid Checklevel
The washer fluid level is too low.
XAdd washer fluid (Ypage 220).
Key
Display messagesPossible causes/consequences and MSolutions
+
Replace key Visitworkshop
The key is no longer working.
XVisit a qualified specialist workshop.
Display messages189
On-board computer and displays
Z

12 V socket
Socket on the lower section of the center console
:
12 V socket (25 A)
The 12 V sockets for accessories are:
Ron the lower section of the center console
(12 V, 25 A)
Ron the inside of the driver's seat frame (12V,
15 A)
Rin the respective corner trim next to the rear
doors in the passenger compartment (12 V,
15 A)
Rin the cargo compartment next to the left rear door (12 V,15 A)
You can use the 12 V sockets (15 A) for acces-
sories with a maximum power consumption of
180 W. You can connect accessories with a
maximum power consumption of 300 W to the
12 V socket (25 A) on the lower section of the
center console.
iThe sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running, the
battery will discharge.
Mobile phone
Important safety notes
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 feet (approximately 14 m)
every second.
You and others can suffer health-related dam-
age through electromagnetic radiation. By using
an exterior antenna, a possible health risk
caused by electromagnetic fields, as discussed
in scientific circles, is taken into account. Only
have the exterior antenna installed by a qualified
specialist workshop.
We recommend the use of an approved exterior
antenna for operating the mobile phone. Only in
this way can optimal mobile phone reception
quality in the vehicle be ensured and mutual
interference between the vehicle electronics
and mobile phones minimized.
Observe the legal requirements for each indi-
vidual country.
Mobile phone pre-installation
The mobile phone pre-installation includes a
hands-free system integrated into the vehicle.
The microphone for the hands-free system is
installed in the overhead control panel or in the
overhead stowage compartment together with
the front interior light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter accesso-
ries include brackets for various mobile phone
models.
iMobile phone brackets which are available
from various manufacturers on the open mar- ket are not compatible with the Sprinter tele-
phone system. You can recognize suitable
holders for your mobile phone by the imprin-
ted star and the B6 spare part number on the back of the bracket.
Detailed instructions for use can be found in the
operating instructions for the mobile phone
206Mobile phone
Stowing and features

bracket and in the separate operating instruc-
tions for the mobile phone pre-installation.
iThe mobile phone battery is charged
depending on the condition of charge and the
position of the key in the ignition lock. The
mobile phone display indicates the charging
process.
Additional communications equip-
ment
Important safety notes
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating mobile communication equipment.
Please remember, a navigation system does not
supply information on the load-bearing capacity of bridges or the overhead clearance of under-
passes. The driver remains responsible for
safety at all times.
You and others can suffer health-related dam-
age through electromagnetic radiation. By using
an exterior antenna, a possible health risk
caused by electromagnetic fields, as discussed
in scientific circles, is taken into account. Only
have the exterior antenna installed by a qualified
specialist workshop.
You will find information on installing electrical
or electronic equipment in the “Vehicle elec-
tronics” section (
Ypage 271).
Installation for PND mobile navigation
devices
You can secure a personal navigation device
(Personal Navigation Device PND) using a com-
mercially available adapter.
PND connector (on the side behind the instrument
cluster)
=
USB port
?3.5 mm audio jack for the PND audio signal
(voice announcements)
XConnecting the PND: connect the PND ports
to the appropriate jacks in the vehicle.
iYou can also use USB port =and 3.5 mm
audio jack ?for external audio sources.
The voice announcements are heard through
the radio speakers when you start navigation.
The audio source played until this point is then
muted for the duration of the voice announce-
ments.
iIf you use audio devices or personal naviga-
tion devices which have been recommended
by Mercedes-Benz, you can use all of the
functions available, such as the mute func-
tion.
You can obtain further information from any
authorized Mercedes-Benz Center.
Additional communications equipment207
Stowing and features
Z

water and contact a doctor immedi-
ately.
Keep children at a safe distance.
Children are not able to assess the
dangers posed by batteries and
acid.
When handling batteries, observe
the safety precautions and special
protective measures contained in
this Operator's Manual.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separatelyand recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
Observe the following notes:
RRecharge the battery more frequently, if you:
-predominantly drive short distances
-predominantly drive at low outside temper-
atures
-park the vehicle longer than 3 weeks
In order for the batteries to achieve their max- imum possible service life, they must always
be sufficiently charged.
RWhen you park the vehicle, remove the Smart-Key if you do not require any electrical con-
sumers. The vehicle will then use very little
energy, thus conserving battery power.
RWhen replacing a battery, only use batteries
that are recommended for use in Sprinter
vehicles.
RHave the battery removed at a qualified spe-
cialist workshop.
RIf you leave your vehicle parked longer than
3 weeks:
-consult a qualified specialist workshop or
-switch off the power supply using the bat-
tery main switch (Ypage 116) or
-disconnect the batteries (Ypage 225).
Otherwise, you need to check the battery's
condition of charge every 3 weeks, since
standby power consumption can drain the
battery. If the battery voltage is lower than
12.2 V, the battery must be charged. Other-
wise, the battery may be damaged by exhaus-
tive discharging.
Be sure to observe the notes on charging the batteries (
Ypage 228).
Installation locations
Your vehicle may be equipped with three bat-
teries, depending on the equipment version:
RStarter battery in the battery case in the left
footwell
RAdditional battery in the engine compartment
RAuxiliary battery under the left-hand front
seat
Have the auxiliary battery removed at a qualified
specialist workshop.
Installing/removing the floor cover-
ing (starter battery)
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
224Battery
Maintenance and care

XSwitch off all electrical consumers.
XTo remove:remove screws =and take off
trim ;.
XRemove floor covering :.
XTo install:insert floor covering :and align
with the driver's seat base and the doorway.
XPut trim ;in place and screw screws =
back in.
Disconnecting/connecting the
starter battery
Important safety notes
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
Disconnecting the starter battery
!Switch off the engine and remove the key
from the ignition lock. Firstly remove the bat-
tery terminals. Otherwise, you could destroy
electronic components such as the alterna-
tor.
Always disconnect the starter battery in the
battery case in the left-hand side footwell
first.
!Always disconnect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the vehi- cle electronics.
If the vehicle is expected to be out of use for over
3 weeks, disconnect the batteries. This will pre-
vent battery discharge caused by off-load cur-
rent consumption.
Battery cover in the left footwell
XSwitch off all electrical consumers.
XSwitch off the engine and remove the key
from the ignition lock.
XRemove the floor covering (Ypage 224).
XLoosen screws ;and slide battery cover :
in the direction of the arrow.
The screws must protrude beyond the larger
recesses.
XRemove battery cover :upwards.
Battery225
Maintenance and care
Z

Before connecting the jumper cables
On vehicles with a battery main switch, check
whether the battery main switch is switched on
(
Ypage 116).
XApply the parking brake.
XMove the selector lever of the automatic
transmission to positionP.
XSwitch off all electrical consumers, e.g. audio
equipment, blower.
XTurn the key to position0in the ignition lock
and remove it (Ypage 117).
XOpen the hood (Ypage 214).
Tow-starting and towing away
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Information on the gross vehicle weight can be
found on the vehicle identification plate
(
Ypage 272).
!Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
!Observe the following points when towing
with a tow rope:
RSecure the tow rope on the same side on
both vehicles.
REnsure that the tow cable is not longer than
legally permitted. Mark the tow cable in the
middle, e.g. with a white cloth (30 x 30 cm).
This will make other road users aware that
the vehicle is being towed.
ROnly secure the tow cable to the towing
eye.
RObserve the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
RDo not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
!Do not use the towing eye for recovery, this
could damage the vehicle. If in doubt, recover
the vehicl
e with a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is preferable to have the vehicle transported
on a transporter or trailer instead of towing it.
Tow-starting and towing away239
Breakdown assistance
Z