2017 MERCEDES-BENZ SPRINTER fuel

Reservefuel .................................. .196
Tire pressure monitor .................... 197
Water separator .............................1 98
Windshield washer fluid ................. 198
Warranty .............................................. 23
Washer fluid
Adding ...........................................2 20
Capacities ...................................... 281
Display message ............................ 189
Indicator lamp ................................ 198
Notes ............................................. 281
Wiping with ...................................... 94
Wheels
Changing a wheel .......................... 262
Checking ........................................ 244
Cleaning ......................................... 231
Important safety notes .................. 243
Installing the adapter (spare
wheel) ............................................ 265
Interchanging/changing ................ 262
Mounting a new wheel ................... 266
Mounting a wheel .......................... 263
Removing a wheel .......................... 265
Removing and mounting the spare
wheel ............................................. 269
Snow chains .................................. 246
Storing ...........................................2 62
Tightening torque ........................... 267
Wheel size/tire size ....................... 268
Window curtain air bag ....................... 46
Windows
see Side windows
Windshield
Cleaning ......................................... 231
Defrosting ...................................... 102
Windshield heating
Problem (malfunction) ................... 103
Switching on/off ........................... 103
Windshield washer fluid
Adding ...........................................2 20
Indicator lamp ................................ 198
Windshield wipers
Problem (malfunction) ..................... 96
Rain and light sensor ....................... 94
Rear window wiper .......................... 95
Replacing the wiper blades .............. 95 Setting the sensiti
vity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 170
Switching on/off .............................. 94
Wiping with windshield washer
fluid ................................................. 94
Winter diesel ..................................... 274
Winter driving
Slippery road surfaces ................... 134
Snow chains .................................. 246
Winter operation
General notes ................................ 245
Radiator cover ................................. 29
Winter tires
M+S tires ....................................... 245
Setting a limit speed ......................1 31
Wiper blades
Cleaning ......................................... 231
Replacing ......................................... 95
Workshop
see Qualified specialist workshop
22Index

repaired at least four times and Mercedes-
Benz has been informed of the necessity of
such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs result-
ing from the same or other major defects ordamage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information booklet
describes all the necessary maintenance work
which should be performed at regular intervals.
Always bring the Service and Warranty Informa- tion booklet with you when taking the vehicle to
an authorized Sprinter dealer. Your customer
service advisor enters each service into the Ser-
vice and Warranty Information booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information
booklet (Canada). Both are located in your vehi-
cle document wallet.
Change of address or owner
Please use the " Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on 1-800-387-0100. This enables us, if necessary,
to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available for
the next owner.
If your vehicle was purchased as a used vehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
booklet or phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100.
Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points:
RService facilities or replacement parts may
not be available immediately.
RUnleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Program.
Please consult an authorized Sprinter dealer for
further information, or write to one of the fol-
lowing addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
24Introduction

Proper use
Observe the following information when oper-
ating your vehicle:
Rthe safety notes in these operating instruc-
tions
Rthe technical data in these Operating Instruc-
tions
Rtraffic laws and regulations
Rmotor vehicle laws and safety standards
There are various warning stickers affixed to the
vehicle. If you remove warning stickers, you and
others may fail to recognize the dangers. Leave
the warning stickers in their original position.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
The general operating permit for your vehicle
could be rendered invalid if you carry out mod-
ifications to electronic components, their soft-
ware as well as wiring.
GWARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartment is not
fully separated from the driver's cab.
Partition with door/window: always keep the
door/window in the partition closed during
transport.
Examples of substances that are hazardous to
health and/or react aggressively:
RSolvents
RFuel
ROil and grease
RCleaning agents
RAcids
Protection of the environment
Economic and environmentally aware
driving
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Introduction25
Z

Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental issues and recommen-
dations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all rele-
vant environmental guidelines and regulations
when disposing of materials. This helps to pro-
tect the environment.
Operating safety and vehicle approval
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. The guidelines must be
observed during disposal.
In California, you can find more information on
the Internet at www.dtsc.ca.gov.
Notes on operating the vehicle
There is a risk of damage to the vehicle if:
Rthe vehicle makes contact with the ground,
e.g. on a high curb or a loose road surface
Ryou drive too quickly over an obstacle, e.g. a
curb, speed bump or pothole
Ra heavy object hits the underbody or chassis
component
In these or similar situations, the vehicle body/
frame, the underbody, chassis components,
wheels or tires could be damaged even if this is
not visible from the outside. Components that
have been damaged in this way can unexpect-
edly fail or no longer be able to assimilate the
loads occurring in the event of an accident. If the underbody paneling is damaged, flammable
material, such as leaves, grass or twigs, could
collect between the underbody and underbody
paneling. These materials could ignite if they
remain in contact with hot components of the
exhaust system for an extended period.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
26Introduction

Instrument cluster
Displays and controls
Instrumentcluste ron vehicles without steering whee lbuttons
Instrumen tcluste rin vehicles wit hsteering-wheel buttons
FunctionPag e
:Speedometer159
;Tachometer159
=f, gBrightens/dims th e
instrumen tcluste rlighting15 9
?Fue lgage wit hfuel filler flap
location indicator15 9
ADisplay
Vehicles without steering
whee lbuttons16 0
Vehicles wit hsteering whee l
buttons16 1
FunctionPag e
BReset butto n933
CMen ubutto n4
• changes standard display16 0
•select smenus16 1
DService butto nË
Checks th eengin eoil level21 6
Instrument cluster33
At a glance

FunctionPage
¦Fluid level too low in wind-
shield washer/headlamp
cleaning system
198
åDEF supply low or contami-
nated/diluted159
Exhaust gas aftertreatment
malfunction193
ÄIndicator lamp, distance
warning140
·Warning lamp, distance
warning140
ÃWarning and indicator lamps,
Lane Keeping Assist144
1Door or hood open198
Electrically operated step
malfunction199
#Brake pads/linings worn194
+LOW RANGE active145
KHigh-beam headlamps on
(vehicle with steering wheel
buttons)
82
JRight-hand turn signal82
:ASR malfunction54
BAS malfunction191
hESP®malfunction190
ÈDirt accumulation in air filter197
6Reserve fuel159
Fuel filler cap open196
FunctionPage
:Water in the fuel198
mFuel filter dirty198
#Battery charging malfunction194
bBulb defective198
=Tachometer with warning
and indicator lamps
cParking brake applied133
LLow-beam headlamps on80
KWorking speed governor
(ADR) on151
ÐPower steering assistance
malfunction199
KHigh-beam headlamps on
(vehicle without steering
wheel buttons)
82
åDEF supply low or contami-
nated/diluted159
Exhaust gas aftertreatment
malfunction193
|Reserve fuel196
Fuel filler cap open196
hESP®malfunction190
7Fasten seat belts198
iCorresponding messages may also be
shown in the display (Ypage 173).
Instrument cluster35
At a glance

GWARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot, e.g.
the exhaust system.
Flammable materials such as leaves, grass or
twigs may ignite if they come into contact
with:
Rhot parts of the exhaust system
Rthe exhaust gas itself
There is a risk of fire.
When the auxiliary heating is switched on,
make sure that:
Rno flammable materials come into contact
with hot vehicle components
Rthe exhaust gas can escape from the
exhaust pipe unhindered
Rthe exhaust gas does not come into contact
with flammable materials.
!Turn on the auxiliary heating at least once a
month for approximately 10 minutes. The
auxiliary heating could otherwise be dam-
aged.
!Make sure that the flow of hot air is not
blocked. The auxiliary heating will otherwise
overheat and switch off.
Your vehicle may be equipped with either an
auxiliary hot-water heater or an auxiliary warm-
air heater. Adjustment and operation of the:
Rhot-water auxiliary heater is done via the on-
board computer and with the auxiliary heating
button in the control panel (
Ypage 107) or
with the remote control (Ypage 108).
Rauxiliary warm-air heater is done via the timer
above the overhead control panel
(
Ypage 112).
The auxiliary heating works independently of the
engine and supplements the climate control
system in the vehicle. The auxiliary heating
heats the air in the vehicle interior to the tem-
perature set.
If your vehicle is equipped with a hot-water aux-
iliary heater, the auxiliary heating also keeps the
coolant warm. This way, the load on the engine
is minimized and fuel is saved.
The heater booster function (
Ypage 110) of the
auxiliary heating supports the climate control system when the engine is running and the out-
side temperature is low.
You can use the auxiliary heating at an outside
temperature of up to 39 ‡ (4 †). At an outside
temperature above 39 ‡ (4 †) the auxiliary
heating system and the heater booster function
switch off automatically.
Hot-water auxiliary heating
Heating time
The heating time when operating the auxiliary
heating with the vehicle is stationary without the
engine running depends on the outside temper-
ature and the electrical consumers switched on.
Outside
tempera-
tureHeating
timePossible startup
procedures
Above 23‡
(Ò5 †)Approx.
20 minutes6
23 ‡
(Ò5 †) to
5 ‡
( Ò15 †)Approx.
40 minutes3
Below 5‡
( Ò 15 †)Approx.
50 minutes2
You can then switch on the auxiliary heating
again.
If you do not start the engine for a while, the total
duration of heating is limited to a maximum of
120 minutes to protect the starter battery.
Switching on the auxiliary heating is then auto-
matically disabled. You can, for example, switch
on the auxiliary heating without the engine run-
ning if the outside temperature is Ò5‡( Ò20 †) a
maximum of two times. If you try it again, the
indicator lamps in the ybutton
(
Ypage 107) flash alternately for approximately
2 minutes to signal switch-on interlock. The aux-
iliary heating cannot be switched on without
starting the engine.
When the condition of charge of the starter bat-
tery is sufficient again, the switch-on interlock
will be deactivated. To charge the starter bat-
tery, let the engine run. The engine run time
required to reach the necessary condition of
charge depends on the outside temperature and
on the electrical consumers switched on.
106Operating the auxiliary heating system
Climate control

Outside tempera-
tureEngine runtime
Above 32 ‡ (0 †)at least 10 minutes
32 ‡ (0 †) to 14 ‡
(Ò10 †)at least 15 minutes
Below 14 ‡ (Ò10 †)at least 20 minutes
Before switching on
XCheck the fuel level and top up if necessary.
The auxiliary heating is operated directly
using the vehicle's fuel. The tank must be at
least a quarter full to ensure that the auxiliary
heating functions.
XSwitch on climate control (Ypage 100).
XSet the temperature control to the desired
temperature (Ypage 101).
XSet the air distribution as required
(Ypage 101).
XOpen the center (Ypage 104) and side air
vents (Ypage 105) and set them to the middle
position.
iThe auxiliary heating automatically switches
to heater booster mode after the engine is
started.
Operating with the button (control
panel)
iSwitch the heater booster function on or off
with the ¢button (Ypage 110).
XTo activate the auxiliary heating system:
press and hold the upper section of the y
switch for longer than 2 seconds.
The red indicator lamp in the button lights up.
The auxiliary heating heats or ventilates the interior to the temperature that you have set.
The blower switches to the first level.
XTo deactivate the auxiliary heating:
press
the upper section of the yswitch.
or
XTurn the SmartKey in the ignition lock to posi-
tion 0.
The red indicator lamp in the button goes out.
The auxiliary heating operates for another
2 minutes and then switches off automati-
cally.
Selecting a switch-on time
Important information
You can use the on-board computer to define up
to three switch-on times, one of which can be
selected.
The yellow indicator lamp in the ybutton
goes out after 30 minutes, if you:
Rhave selected the switch-on time and
Rturn the SmartKey to position 0in the ignition
lock
On-board computer without steering
wheel buttons
XTurn the SmartKey to position 2in the ignition
lock.
XPress the ybutton.
The y symbol flashes in the display.
or
XPress the 4menu button on the instrument
cluster repeatedly until the ysymbol
flashes in the display.
XUse the forg buttons on the instrument
cluster to select the switch-on time 1to3.
The switch-on time selected is displayed.
XWait 10 seconds for the standard display to
appear.
The switch-on time is selected. The yellow
indicator lamp in the ybutton lights up.
If you do not preselect a switch-on time, and
--:--
is shown in the display, this means that
the automatic switch-on mode is switched
off. The yellow indicator lamp in the y
button goes out.
Operating the auxiliary heating system107
Climate control
Z