2017 MERCEDES-BENZ SPRINTER engine oil

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Key
Important safety notes
GWARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of park
position Por shift manual transmission into
neutral.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
Rwith electronic devices, e.g. a mobile phone
or another key with remote control
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions of the remote control
General notes
The vehicle is equipped with either 2 or 4 remote
controls with a folding key, or 4 mechanical
keys. In this Operator's Manual, both the
mechanical keys and the keys with remote con-
trol are referred to as keys. The remote control
key has a range of up to 32 ft (10 m). Use the
remote control of the key only when in immedi-
ate proximity of the vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe rear doors
iIf the driver's or front-passenger door is not
closed, the corresponding door is not locked.
If a sliding door or a rear door is not closed
properly, none of the rear doors are locked.
If there is a key is in the ignition lock, the remote
control is inoperative. When locking or unlock-
ing the vehicle with the remote control, always
pay attention to the indicator lamp signaling.
Also check the locking knobs of the doors.
Key59
Opening and closing
Z

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission mal-
functions when shifting
gear.The transmission is losing oil.
XHave the transmission checked immediately at a qualified specialist
workshop.
The acceleration charac-
teristics have deteriora-
ted noticeably.
The transmission does
not shift.The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear R.
XStop the vehicle.
XDepress the brake pedal.
XMove the selector lever to positionP.
XSwitch off the engine.
XWait at least 10 seconds before restarting the engine.
XDepress the brake pedal.
XMove the selector lever to positionDor R.
In position D, the transmission shifts into second gear; in position R,
the transmission shifts into reverse gear.
XHave the transmission checked immediately at a qualified specialist
workshop.
Releasing the parking lock manually
In the event of a malfunction, it is possible to
manually release the selector lever from the
lock in parking position P, e.g. to have the vehi-
cle towed away.
XApply the parking brake.
XRemove cover :.
XSlide implement ;as far as it will go into the
opening.
XPush the implement in and simultaneously
move the selector lever out of position P.
The selector lever lock is released. You can
now move the selector lever freely again until
it is returned to position P.
XRemove implement;.
XRe-install cover:.
iThe screwdriver from the vehicle tool kit
could function as the implement, for instance
(
Ypage 236).
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
124Refueling
Driving and parking

Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the man-
ufacturer's specifications. Any work on the
engine should therefore be carried out by quali-
fied and authorized technicians at a Sprinter
dealer.
The engine settings must not be changed under any circumstances. In addition, all specific
maintenance work must be carried out at regu-
lar intervals and in accordance with the service
requirements of the dealer listed here on the
inside title page. Details can be found in the
Maintenance Booklet.
Short journey
!
If the vehicle is predominantly used for
short-distance driving or is stationary for long
periods, this could lead to a malfunction in the automatic cleaning function for the diesel par-
ticle filter. This can lead to blockage of the
diesel particle filter. This can also result in fuel
collecting in the engine oil and cause engine
failure.
Therefore, if you mainly drive short distances,
drive on a highway or an inter-urban road for
20 minute severy 300 miles (500 km). This facil-
itates the diesel particle filter's burn-off proc-
ess.
Speed limiter
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the max-
imum speed of the vehicle permitted for the
tires (tire and tire pressure). In particular, also
observe the tire approval regulations for each
country.
You must not exceed the speed limit for the tires
listed in the tire pressure tables. You can find
information on tire pressures in the "Wheels and
tires" section (
Ypage 246).
You can permanently limit the speed of your
vehicle to 65 mph (105 km/h) or 75 mph
(120 km/h).
We recommend that you have the speed limit
programmed at an authorized Sprinter dealer.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programmed speed limit.
Driving abroad
Service
An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear in
mind that service facilities or replacement parts may not always be immediately available. You
can obtain a list of workshops at any authorized
Sprinter Dealer.
Fuel
In some countries, only fuels with a higher sulfur
content are available.
Unsuitable fuel can cause engine damage. Infor-
mation on fuel (
Ypage 273).
Driving tips131
Driving and parking
Z

When loading your vehicle for driving off-road or
on a construction site, keep the vehicle's centerof gravity as low as possible.
Checklist before driving off-road
XCheck the fuel and DEF levels (Ypage 159)
and top up (Ypage 126).
XEngine: check the oil level (Ypage 216) and
add oil (Ypage 218).
Before driving up or down steep gradients, fill
the oil to the maximum level.
iIf you drive up or down steep gradients, the
4 symbol may appear in the display. The
engine operating safety is not put at risk if you
have filled the engine oil to the maximum level
before the journey.
XVehicle tool kit: check that the jack is work-
ing (Ypage 236).
XMake sure that a lug wrench (Ypage 236),
wooden underlay for the jack, a robust tow
cable and a folding spade are carried in the
vehicle.
XWheels and tires: check the tire tread depth
(Ypage 244) and tire pressure
(Ypage 246).
Rules for driving off-road
!Always bear the vehicle's ground clearance
in mind and avoid obstacles, e.g. deep ruts.
Obstacles may damage the following parts of
the vehicle:
Rthe chassis
Rthe drive train
Rthe fuel and supply tanks
For this reason, you should always drive
slowly when driving off-road. If you have to
drive over obstacles, have the front
passenger direct you.
iWe recommend that you additionally carry a
shovel and a recovery rope with shackle in the
vehicle.
REnsure that loads and items of luggage are
securely stowed or lashed down
(
Ypage 208).
RBefore driving off-road, stop the vehicle and
shift to a low gear.
RIf the surface demands it, temporarily deacti-
vate ASR when pulling away (Ypage 54).
ROnly drive off-road with the engine running
and a gear engaged.
RDrive slowly and smoothly. Walking pace is
necessary in many situations.
RAvoid spinning the drive wheels.
RMake sure that the wheels always remain in
contact with the ground.
RDrive with extreme care over unknown terrain
where you can only see for a short distance.
As a precaution, get out of the vehicle to take
a look at the route to be taken in advance.
RCheck the water depth before fording.
RWatch out for obstacles (e.g. rocks, holes,
tree stumps and ruts).
RAvoid edges where the surface could crumble
or break away.
Checklist after driving off-road
!If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Off-road driving places a higher demand on your
vehicle than normal road operation. Check your
vehicle after driving on rough terrain. By doing
so you will notice any damage in good time and
reduce the risk of an accident for yourself and
other road users. Clean your vehicle thoroughly
before driving on public roads.
Observe the following points after driving off-
road, on construction sites and before driving on
public roads:
XVehicles with all-wheel drive: deactivate
all-wheel drive (Ypage 145).
XActivate ASR (Ypage 54).
XClean the headlamps and tail lamps and
check them for damage.
XClean the front and rear license plates.
XClean the windshield, windows and exterior
mirrors.
XClean the steps, door sills and grab handles.
This increases safety of footing.
XClean the wheels and tires, wheel arches and
the underbody of the vehicle with a water jet.
This increases road grip, especially on wet
road surfaces.
136Driving tips
Driving and parking

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Important safety notes
GWARNING
If you are driving and reach through the steer- ing wheel to operate the adjustment knob,
you could lose control of the vehicle. There is
a risk of an accident and injury.
Only operate the adjustment knobs when thevehicle is stationary. Do not reach through the
steering wheel when driving.
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
GWARNING
If the instrument cluster has failed or mal-
functioned, you may not recognize function
restrictions in systems relevant to safety. The
operating safety of your vehicle may be
impaired. There is a risk of an accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop immedi-
ately. You must observe the legal requirements for the
country in which you are currently driving when
operating the on-board computer.
The on-board computer display only shows mes-
sages and warnings from certain systems. You
should therefore make sure your vehicle is oper-
ating safely at all times. If the operating safety of
your vehicle is impaired, stop the vehicle as
soon as possible, paying attention to road and
traffic conditions. Then consult a qualified spe-
cialist workshop.
Instrument cluster
Overview
:Instrument cluster on vehicles without
steering wheel buttons
;Instrument cluster in vehicles with steering-
wheel buttons
=Adjustment buttons fand g
?Reset button 9
AService button Ë(engine oil level check)
BMenu button 4
You will find a full overview of the instrument
cluster in the "At a glance" section (
Ypage 33).
The display in the instrument cluster is activated when you:
Ropen the driver's door
Rturn the key to position 2in the ignition lock
Rpress the 9reset button
Rswitch on the lights
158Instrument cluster
On-board computer and displays

Using thef,g,4or9 adjustment buttons,
you can select the following functions:
RCalling up the service due date
(Ypage 222)
RChecking the oil level (Ypage 216)
RChecking the DEF supply (Ypage 159)
RPreselecting/setting the auxiliary heating
switch-on time (Ypage 107)
RTire pressure monitor(Ypage 249)
RSetting the time (Ypage 161)
RActivating/deactivating Highbeam Assist
(Ypage 168)
RSetting the daytime running lamps
(Ypage 80)
Setting the time
XTurn the SmartKey to position 2in the ignition
lock.
XPress the 4menu button repeatedly until the
hours figure flashes.
XPress the forg button to set the hour.
XPress the 9reset button.
The minute display flashes.
XPress the forg button to set the minute.
iIf you keep the forg button pressed, the
value will change continuously.
Activating/deactivating Highbeam
Assist
XTurn the SmartKey to position 2in the ignition
lock.
XPress the 4menu button repeatedly until the
_ indicator lamp flashes and the onorOFFmessage appears in the display.
XUse the forg button to switch Highbeam
Assist on/off.
Switching the daytime running lamps
on/off
If you switch the daytime running lamps on, the
daytime running lamps will automatically light
up when the engine is running.
For safety reasons, it is only possible to change
this setting when the vehicle is stationary. The
factory setting is on
in countries where daytime
running lamp mode or daytime running lamps
are mandatory.
XTurn the SmartKey to position 2in the ignition
lock.
XPress the 4menu button repeatedly until the
L indicator lamp flashes and the onorOFFmessage appears in the display.
XPress the forg button to activate or deac-
tivate the daytime running lamps.
iUSA only:
If you turn the light switch to TorL,
the corresponding light switches on. If you
turn the light switch to Ã, the daytime
running lamps remain switched on.
Canada only:
If you turn the light switch to L, the low-
beam headlamps switch on. If you turn the
light switch to TorÃ, the daytime run-
ning lamps remain switched on.
On-board computer (vehicles with
steering wheel buttons)
Operating the on-board computer
Overview
XTo activate the on-board computer: turn
the key to position 1in the ignition lock.
The on-board computer shows vehicle informa-
tion and settings in the display.
You can control the display and the settings in
the on-board computer with the buttons on the
steering wheel.
On-board computer (vehicles with steering wheel buttons)161
On-board computer and displays
Z

Menu overview
Diagrams
This is what the displays look like when you scroll through the menus.
Generic terms
The illustration shows the menus on a vehicle
with Audio 15.
On Sound 5/Audio 20, the on-board computer
always shows the AUDIOandTEL (telephone)
menus in English. This is the case even if a dif-
ferent language is selected for the display.
Operation
:Operation menu (Ypage 163)
RStandard display
RCalling up the service due date
(Ypage 222)
RTire pressure monitor (Ypage 249)
RChecking the engine oil level
(Ypage 216)
;Audio menu (Ypage 164)
=Message memory menu (Ypage 173)
?Settings menu (Ypage 165)
ATrip computer menu (Ypage 171)
BTelephone menu (Ypage 172)
iThe generic terms in the tabular overview
should make orientation easier for you. How-
ever, they are not always shown on the dis-
play.
Operation menu
Overview
You can select the following functions in the
Operation menu by pressing the 9or:
button on the steering wheel:
RDisplaying the trip odometer and odometer
(standard display) (Ypage 164)
RDisplaying the coolant temperature
(Ypage 164)
RCalling up the service due date
(Ypage 222)
RTire pressure monitor (Ypage 249)
RChecking the oil level (Ypage 216)
On-board computer (vehicles with steering wheel buttons)163
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
m
Fuelfilter Visitworkshop
The fuel filter is dirty.
XHav eth efuel filter elemen treplace das soo nas possibl eat aquali-
fie dspecialist workshop .
4
Engine oil Add 1.0quart(Canada: 1.0liter)
The oil level is toolow.
XChec kth eoil level th enext time you refuel (Ypage 216), and add
oil.
4
Engine oil levelNot whe neng .run ‐ning
You wan tto chec kth eengin eoil level eve nthough th eengin eis still
running.
XSwitc hoff th eengine.
XChec kth eoil level (Ypage 216).
4
Engine oil levelReduce oil level
You haveadded to omuc hengin eoil. There is aris kof damaging th e
engin eor catalytic converter.
XChec kth eoil level (Ypage 216).
XIf theoil level is to ohigh :hav eth eengin eoil extracted at th enext
qualified specialist workshop .
XIf theoil level is correct: hav eth emalfunction rectifie dat th enext
qualified specialist workshop .
4
Engine oil levelStop, turnengineoff
There is no tenough or no oil in th eengine. There is adanger of engin e
damage.
XStop th evehicl eas soo nas possible, payin gattention to roa dand
traffic conditions.
XChec kth eoil level wit hth eoil dipstick (Ypage 217).
XIf theengin eoil level is correct: hav eth emalfunction rectifie d
immediately at aqualified specialist workshop .
XIf theengin eoil level is to olow: hav eth evehicl etowed to aqualified
specialist workshop .
4
Oil sensor Visitworkshop
There isamalfunction in th eengin eoil level display.
XHav eth evehicl echecke dimmediately at aqualified specialist
workshop .
Driving systems
Display messagesPossible causes/consequences and MSolutions
_ _ _
Cruise control
The activation condition sfor cruise control hav eno tbeen met .
You can only activat ecruise control from speeds of 20 mph
(30 km/h).
Cruise contro l
Visit workshop
Cruisecontrol has been deactivated due to amalfunction .
XHavecruise control checke dat aqualified specialist workshop .
186Display messages
On-board computer and displays