
Load bearing index (definition) ...... 261
Load index .....................................258
Load index (definition) ................... 260
M+S tires ....................................... 245
Maximum load on a tire (defini-
tion) ............................................... 261
Maximum loaded vehicle weight
(definition) ..................................... 260
Maximum permissible tire pres-
sure (definition) .............................2 61
Maximum tire load ......................... 259
Maximum tire load (definition) ....... 261
Optional equipment weight (defi-
nition) ............................................ 261
PSI (pounds per square inch) (def-
inition) ...........................................2 61
Replacing ....................................... 262
Service life ..................................... 244
Sidewall (definition) ....................... 261
Snow chains .................................. 246
Speed rating (definition) ................ 260
Storing ...........................................2 62
Structure and characteristics
(definition) ..................................... 259
Summer tires ................................. 245
TIN (Tire Identification Number)
(definition) ..................................... 261
Tire bead (definition) ......................2 61
Tire pressure (definition) ................ 261
Tire pressures (recommended) ...... 260
Tire size (data) ....................... 252, 268
Tire size designation, load-bearing
capacity, speed rating .................... 257
Tire tread ....................................... 244
Tire tread (definition) ..................... 261
Total load limit (definition) ............. 261
Traction (definition) ....................... 261
TWR (permissible trailer drawbar
noseweight) (definition) ................. 261
Uniform Tire Quality Grading
Standards (definition) .................... 260
Wear indicator (definition) ............. 261
Wheel rim (definition) .................... 260
Top Tether ............................................ 50
To
uchshift (automatic transmis-
sion) .................................................... 122
Tow-away alarm
Arming/deactivating ........................ 57 Deactivating ..................................... 57
Operation ......................................... 57
Tow-starting
Emergency engine starting ............ 242
Important safety notes .................. 239
Towing
If the vehicle is stuck ..................... 241
Installing/removing the towing
eye ................................................. 240
With a raised front or rear axle ...... 241
Towing a trailer
Axle load, permissible .................... 283
Cleaning the trailer tow hitch ......... 233
Coupling up a trailer ......................1 54
Decoupling a trailer ....................... 156
Driving tips ....................................1 52
Important safety notes .................. 152
Notes on retrofitting ......................2 82
Trailer loads ................................... 283
Towing away
Important safety guidelines ........... 239
In the event of malfunctions .......... 240
With both axles on the ground ....... 241
Trailer
Brake force booster malfunction ... 192
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 156
Trailer towing
Blind Spot Assist ............................ 143
PARKTRONIC ................................. 150
Permissible trailer loads and
drawbar noseweights ..................... 156
Transmission
see Automatic transmission
Transmission oil ................................ 279
Transport
Loading guidelines ......................... 208
Vehicle ...........................................2 42
Transport by rail ................................ 132
Transportation
Rail ................................................ 132
Transporting
Load distribution ............................ 210
Securing a load .............................. 210
Trim pieces (cleaning instruc-
tions) ..................................................2 34
20Index

Trip computer (on-board com-
puter).................................................. 171
Trip meter
see Trip odometer
Trip odometer
Display (vehicles with steering
wheel buttons) ............................... 164
Display (vehicles without steering
wheel buttons) ............................... 160
Resetting ....................................... 159
see Trip computer (on-board computer)
Turn signals
Replacing bulbs (front) ..................... 89
Replacing bulbs (rear) ...................... 90
Switching on/off .............................. 82
Turn signals (Chassis Cab)
Replacing bulbs (rear) ...................... 91
Twin front-passenger seat
Stowage compartment .................. 202
Two-way radios
Type approval/frequency .............. 271
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 261
U
Unlocking
From inside the vehicle (central
unlocking button) ............................. 63
USB port ............................................. 207
V
Vehicle
Data acquisition ............................... 30
Display message ............................ 189
Electronics ..................................... 271
Equipment ....................................... 23
Individual settings (vehicles with
steering wheel buttons) ................. 165
Limited Warranty ............................. 23
Loading .......................................... 254
Locking (SmartKey) .......................... 59
Lowering ........................................ 267
Maintenance .................................... 24
Operating safety .............................. 26
Parking for a long period ................ 129
Pulling away ................................... 119 Raising ........................................... 263
Registration ..................................... 28
Reporting problems ......................... 28
Securing from rolling away ............ 127
Towing away .................................. 239
Transporting .................................. 242
Unlocking (SmartKey) ...................... 59
Vehicle battery
see Battery (vehicle)
Vehicle bodies ..................................... 28
Body/equipment mounting direc-
tives for trucks ................................. 28
Vehicle data ....................................... 281
Vehicle identification number .......... 272
Vehicle identification plate .............. 272
Vehicle tool kit .................................. 236
Voltage supply
Fuses ............................................. 242
W
WarningStickers ........................................... 25
Warning and indicator lamp
Power assistance for the steering .. 199
Warning and indicator lamps
Brakes ........................................... 192
Check Engine ................................. 196
Coolant .......................................... 195
Diesel Exhaust Fluid (DEF) ............. 193
Electrical step ................................ 199
ESP
®.............................................. 190
ESP®function ................................ 194
Overview .......................................... 34
Seat belt ........................................ 198
Warning lamp .................................... 237
Warning triangle ................................ 237
Warning- and indicator lamps
ABS ................................................ 191
Air filter .......................................... 197
ASR ................................................ 190
BAS ................................................ 191
Battery charge ............................... 194
Brake wear .................................... 194
Bulbs .............................................. 198
Doors ............................................. 198
Engine oil level ............................... 195
Preglow .......................................... 197
Index21

Proper use
Observe the following information when oper-
ating your vehicle:
Rthe safety notes in these operating instruc-
tions
Rthe technical data in these Operating Instruc-
tions
Rtraffic laws and regulations
Rmotor vehicle laws and safety standards
There are various warning stickers affixed to the
vehicle. If you remove warning stickers, you and
others may fail to recognize the dangers. Leave
the warning stickers in their original position.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
The general operating permit for your vehicle
could be rendered invalid if you carry out mod-
ifications to electronic components, their soft-
ware as well as wiring.
GWARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartment is not
fully separated from the driver's cab.
Partition with door/window: always keep the
door/window in the partition closed during
transport.
Examples of substances that are hazardous to
health and/or react aggressively:
RSolvents
RFuel
ROil and grease
RCleaning agents
RAcids
Protection of the environment
Economic and environmentally aware
driving
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Introduction25
Z

The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
We test genuine Sprinter parts, as well as con-
version parts and accessories that have been
specifically approved for the type of vehicle, for:
RReliability
RSafety
RSuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Therefore,
we accept no responsibility for the use of such
parts in Sprinter vehicles, even if they have been
officially approved or independently approved
by a testing center.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Sprinter parts satisfy these requirements.
Make sure that all parts are suitable for your
vehicle.
Always specify the vehicle identification number
(VIN) and engine number when ordering genuine Sprinter parts (
Ypage 272).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card
for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found at http://
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data Recording
A wide range of electronic components in your
vehicle contain data memories. These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Revents
Rfaults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in detecting and rectifying faults and
defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranty events
Rquality assurance
The vehicle is read out by employees of the ser- vice network (including the manufacturer) using
special diagnostic testers. You can obtain more
information there, if required.
After a fault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
30Introduction

tion with other information (if necessary, after
consultation with an authorized expert), could
be traced to a person.
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions that have been con-
tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like sit-
uations, such as an air bag deployment or hitting a road obstacle, data that will assist in under-
standing how a vehicle’s systems performed.
The EDR is designed to record data related to
vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
RHow various systems in your vehicle were
operating;
RWhether or not the driver and passenger
safety belts were buckled/fastened;
RHow far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
RHow fast the vehicle was traveling.
These data can help provide a better under-
standing of the circumstances in which crashes and injuries occur. NOTE: EDR data are recorded
by your vehicle only if a non-trivial crash situa- tion occurs; no data are recorded by the EDR
under normal driving conditions and no personal
data (e.g., name, gender, age, and crash loca-
tion) are recorded. However, other parties, such
as l
aw enforcement could combine the EDR data
with the type of personally identifying data rou-
tinely acquired during a crash investigation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims, and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce- ment; by federal, state or local government; in
connection with or arising out of litigation invol v-
i
ng MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the EDR component
may result in a malfunction of the Restraint Sys-
tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
This means that in the event of such conflict, the
federal regulation governs. As of February 2013, 13 states have enacted laws relating to EDRs.
Introduction31
Z

Cockpit
FunctionPage
:Door control panel38
;Light switch80
=Combination switch
• turn signals82
• high-beam headlamps82
• windshield wipers94
• rear window wiper95
?Cruise control lever137
ASteering wheel without or
with buttons36
BInstrument cluster33
CStowage compartment
• 3.5 mm audio jack207
• USB port207
DTimer for the auxiliary warm-
air heater (auxiliary heating)112
E• Stowage compartment
with interior light85
• Overhead control panel37
FRear-view mirror78
FunctionPage
GPARKTRONIC warning dis-
play148
HOpens/closes the right-hand
side window70
IStowage compartment (jack
and vehicle tool kit)236
JGlove box200
KCenter console36
LSelector lever (automatic
transmission)121
MIgnition lock117
NFurther control panels38
OSteering wheel buttons36
PEngages/releases the park-
ing brake133
QHorn
ROpens the hood214
SSteering wheel buttons36
32Cockpit
At a glance

Indicator and warning lamps
Instrumentcluste ron vehicles without steering whee lbuttons
Instrumen tcluste rin vehicles wit hsteering-wheel buttons
FunctionPag e
:Speedometer with warn-
ing and indicator lamps
dESP®warning lamp19 0
AS Rwarning lamp19 0
%Coolan tlevel to olow19 5
?Coolan ttemperature to o
high19 5
6Restrain tsystems malfunc -
tion40
ÄIndicato rlamp ,distanc e
warning14 0
·Warning lamp ,distanc e
warning14 0
ÃWarning and indicator lamps,
Lan eKeepin gAssist14 4
FunctionPag e
bBrake fluid level to olow19 2
EBDmalfunctioning19 1
Trailer brak eforce booste r
malfunction19 2
4Engin eoil level warning19 5
;Chec kEngin eindicator lamp19 6
%Preglow118
Preglow system malfunction197
;Indicator and warning
lamps
GLeft-han dtur nsignal82
!AB Smalfunction19 1
hTirepressur eloss or th etire
pressur emonitor is malfunc -
tioning (US Aonly)
19 7
Tirepressur eloss (Canada
only)25 1
34Instrument cluster
At a glance

FunctionPage
¦Fluid level too low in wind-
shield washer/headlamp
cleaning system
198
åDEF supply low or contami-
nated/diluted159
Exhaust gas aftertreatment
malfunction193
ÄIndicator lamp, distance
warning140
·Warning lamp, distance
warning140
ÃWarning and indicator lamps,
Lane Keeping Assist144
1Door or hood open198
Electrically operated step
malfunction199
#Brake pads/linings worn194
+LOW RANGE active145
KHigh-beam headlamps on
(vehicle with steering wheel
buttons)
82
JRight-hand turn signal82
:ASR malfunction54
BAS malfunction191
hESP®malfunction190
ÈDirt accumulation in air filter197
6Reserve fuel159
Fuel filler cap open196
FunctionPage
:Water in the fuel198
mFuel filter dirty198
#Battery charging malfunction194
bBulb defective198
=Tachometer with warning
and indicator lamps
cParking brake applied133
LLow-beam headlamps on80
KWorking speed governor
(ADR) on151
ÐPower steering assistance
malfunction199
KHigh-beam headlamps on
(vehicle without steering
wheel buttons)
82
åDEF supply low or contami-
nated/diluted159
Exhaust gas aftertreatment
malfunction193
|Reserve fuel196
Fuel filler cap open196
hESP®malfunction190
7Fasten seat belts198
iCorresponding messages may also be
shown in the display (Ypage 173).
Instrument cluster35
At a glance