2017 MERCEDES-BENZ SPRINTER lock

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Engine compartment
Hood
Important safety notes
GWARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
The fuel injection system operates with a high
voltage. If you touch the live components, you could receive an electric shock. There is a risk
of injury.
Never touch components of the fuel injection
system when the ignition is switched on.
The live components of the fuel injection system
are, for example, the injectors.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
If you have to carry out work in the engine com-
partment, only touch the following components:
RHood
ROil dipstick
REngine oil filler neck cap
RWasher fluid reservoir cap
RCoolant expansion tank cap
Opening the hood
!Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield wip-
ers or the hood.
214Engine compartment
Maintenance and care

Releasehandle for th ehoo d
XStop your veh icleas far away fr omtraff icas
possible on level ground.
XSwitch off the engine.
XSecure the veh icleto prevent itfrom rolling
away.
XPull release handle :onthe hood.
The hoodis released.
XReach into the gap and push lever ;onthe
hoo d catch up.
XSwin g the hood up unt ilsupport strut =
engages and the hood issupported.
Closing the hood
GWARNIN G
If the hoodis unlatched, it could tip forward
during rapid decelerati on ofthe vehicle and
hit persons or objectswithin its path. There is
a risk ofan accident and injury.
Therefore, always make sure that the hood is
closed and locked co mpletely before driv ing
off.
If the hood is not locked and you are alrea dy
driving at walkingpace:
Rthe yellow 1indicat or lamp in theinstru-
ment cluster goes onfor vehicles without
steering-wheel butto ns.
Rthe 1 Hoodopendisp lay appears for vehi-
cles with steering-wheel butto ns.
!When you press the support strut back,
make sure that you do not press it against the
detent position and cause itto bend.
!Do no t use your hands to push thehood
down .You could damage it otherwise.
XLift the hood slightly.
XPress support strut =towards the back.
XLowe r the hood and allow itto fall with
mom entum fr oma height of approximat ely
1 ft (30 cm).
The hood locks audibly.
XChec k that the hood is correctly locke d.
If the hood can beraised slightly, it is not
properly engaged. If the hood is not correctly
engaged, openthehood again. Let the hood
fall with a little moremom entum.
Engine compartment215
Maintenance and care
Z

Overview of the engine compartment
Example: engine
:
Coolant expansion tank cap (Ypage 218)
;DEF filler neck cap (Ypage 126)
=Engine oil filler neck cap (Ypage 216)
?Brake fluid expansion tank cap
(Ypage 219)
AWasher fluid reservoir cap (Ypage 220)
Regularly check the fluid level and the assembly
for leaks. If you detect fluid loss, e.g. oil flecks on
the vehicle parking space, consult a qualified
specialist workshop immediately.
Engine oil
General notes
!Engine oil gets dirty in the course of opera-
tion and its quality and volume are gradually
diminished. Regularly check the oil level, and
top up or have it replaced as needed.
Observe the information on engine oils and oil
consumption in the "Technical data" section
(
Ypage 277).
You can check the oil level in the engine:
Ron the display of the on-board computer
Rwith the oil dipstick
Checking the oil level shown in the dis-
play
If at extremely low temperatures no engine oil
level is displayed after 5 minutes, repeat the
engine oil level check after another 5 minutes.
If an oil level reading is still not displayed, check
the engine oil level with the dipstick
(
Ypage 217). Have the engine oil level checked
at a qualified specialist workshop. Only check the oil level when the engine is at
normal operating temperature.
XPark the vehicle on a level surface.
XSwitch off the engine.
XWait 5 minutes.
XTurn the key to position
2in the ignition lock.
The display is activated.
XVehicles without steering wheel buttons:
press the 4menu button on the instrument
cluster (
Ypage 33) repeatedly until the dis-
play shows the 1symbol.
The --:--
display message appears in the
display while the engine oil level measure-
ment is running.
XVehicles with steering wheel buttons:
press the Ëservice button on the instrument
cluster (
Ypage 33).
The 4 Engine oil level Measuring
inprogressdisplay message appears in the
display while the engine oil level measure-
ment is in progress.
Display message for vehicles without steer-
ing-wheel buttons: the display may show the
following messages after the engine oil level
measurement.
1Action
OKXDo not add oil.
– 1.0 qtsXAdd the amount of oil
shown (Ypage 218).
XCheck the engine oil level
again after a few minutes.– 1.5 qts
– 2.0 qts
HIThe oil level is too high.
XHave excess oil removed.
Measurement units in the display:
RqtsUSA only
RltrCanada only
Display message for vehicles with steering- wheel buttons: the display may show the fol-
lowing messages after the engine oil level meas-
urement.
1Action
Engineoillevel OKXDo not add oil.
216Engine compartment
Maintenance and care

EngineoilAdd1.0 quart
XAdd the amount of oil
shown (Ypage 218).
XCheck the engine oil level
again after a few minutes.
EngineoilAdd1.5quarts
EngineoilAdd2.0quarts
EngineoillevelReduceoillevel
The oil level is too high.
XHave excess oil removed.
Eng. oillev. Turnignitionon forlevel
XTurn the key to position2in
the ignition lock.
Observewait.period
XRepeat the engine oil
measurement after about
5 minutes if the engine is at
normal operating tempera-
ture.
XRepeat the engine oil
measurement after about
30 minutes if the engine is
not at normal operating
temperature.
Engineoillevel Notwhen eng.running
XSwitch off the engine when it is at normal operating
temperature and wait
approximately 5 minutes
before measuring the
engine oil level.
Measurement units in the display:
RqtsUSA only
RltrCanada only
Checking the oil level using the oil dip-
stick
Example: 4-cylinder diesel engine
Example: 6-cylinder diesel engine
For vehicles with a red oil dipstick, only check
the oil level when the engine is at normal oper-
ating temperature:
XStop your vehicle as far away from traffic as
possible on level ground.
XSecure the vehicle to prevent it from rolling
away.
XSwitch off the engine.
XWait 5 minutes.
For vehicles with a yellow oil dipstick, only check
the oil level when the engine is cold.
XStop your vehicle as far away from traffic as
possible on level ground.
XSecure the vehicle to prevent it from rolling
away.
XOpen the hood (Ypage 214).
XPull out oil dipstick :.
XWipe oil dipstick:using a lint-free cloth.
Engine compartment217
Maintenance and care
Z

Example: cap and coolant expansion tank
Checking the coolant level
XStop your vehicle as far away from traffic as
possible on level ground.
XSwitch off the engine.
XSecure the vehicle to prevent it from rolling
away.
XOpen the hood (Ypage 214).
XSlowly turn cap:half a turn counter-clock-
wise to allow excess pressure to escape.
XTurn cap :further and remove it.
XCheck the coolant level.
If the coolant reaches the maximum mark on
coolant expansion tank ;, there is enough
coolant in coolant expansion tank ;.
Adding coolant
XIf the coolant drops under the minimum mark
on coolant expansion tank ;, add coolant to
the maximum mark.
Observe the information on coolant mixture
ratio and water quality in the "Technical data"
section (
Ypage 280). To prevent damage to
the engine cooling system, use only approved
corrosion inhibitor and antifreeze that com-
plies with the Mercedes-Benz Specifications
for Service Products.
XReplace cap :and turn it clockwise to
tighten.
XStart the engine.
XAfter approximately 5 minutes, switch off the
engine and allow it to cool down.
XCheck the coolant level again and add coolant
if necessary.
XClose the hood.
Brake fluid
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
Brake fluid is hazardous to health. Also observe
the safety notes in the "Service products and
capacities" section (
Ypage 273).
GWARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
fluid is too low, vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
!Brake fluid corrodes paint, plastic and rub-
ber. If paint, plastic or rubber has come into
contact with brake fluid, rinse with water
immediately.
Have the brake fluid renewed every 2 year sat a
qualified specialist workshop. Observe the infor- mation on brake fluid in the "Technical data"
section (
Ypage 279).
Check the brake fluid level regularly, e.g. weekly
or when refueling.
Engine compartment219
Maintenance and care
Z

If the: indicator lamp in the instrument
cluster goes on, drain the fuel filter with the
water separator immediately.
iWe recommend that you have this mainte-
nance work carried out at a qualified special-
ist workshop.
XPark the vehicle safely and secure it from roll-
ing away.
XSwitch off the auxiliary heating system .
XSwitch off the engine.
XOpen the hood (Ypage 214).
XPlace a suitable receptacle under drain
hose :.
XTurn the SmartKey to position 2in the ignition
lock.
XOpen drain plug ;immediately until the
water/fuel mixture flows out of drain hose :.
XScrew in drain plug;as soon as approx-
imately 0.2 qt (0.2 l)of the water/fuel mixture
has been collected.
The electrical fuel pump automatically halts
the flow of the water/fuel mixture after
30 seconds.
XAfter draining, turn the SmartKey back to
position 0in the ignition lock.
XDispose of the collected water/fuel mixture
in an environmentally responsible manner,
e.g. at a qualified specialist workshop.
XCheck drain plug ;. The drain plug must be
closed.
When the engine is running and drain hose ;
is open, fuel is lost through drain hose :.
XClose the hood (Ypage 215).
If the : indicator lamp does not go out after
draining:
XDrain the fuel filter again.
XIf the : indicator lamp does not go out
after draining for the second time, have the
cause checked immediately at a qualified spe-
cialist workshop.
Vehicle interior
Air filter for the rear-compartment air
conditioning
!
Regularly check the air filters for visible dirt.
Clean or replace a dirty filter mat. The dirt may otherwise lead to damage to the air-condi-
tioning system.
Filter magazine, located on the roof in the rear
compartment
An increased amount of sand or dust may collect
in the air filter of the rear-compartment air con-
ditioning when you drive on dusty or sandy
roads.
XTo remove the filter mat: carefully pry
cover :out of recesses ;and remove.
XRemove the filter mat from the air duct.
XTo clean the filter mat: wash the dirty filter
mat with clear water.
XLeave the filter mat to dry.
iThe filter mat must not be cleaned or dried in
a machine.
XTo install the filter mat: insert the filter mat
into the air duct.
XReplace and engage cover :.
Maintenance
General notes
HEnvironmental note
Observe measures to protect the environ-
ment when working on the vehicle. You must
observe the legal requirements when dispos-
ing of service products, e.g. engine oil. This
also includes all components, e.g. filters,
which have come into contact with service
products. Any qualified specialist workshop
can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally
Maintenance221
Maintenance and care
Z

responsible manner. Comply with the instruc-
tions for use of the care products.
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before having maintenance and repairs per-
formed, it is essential to read the materials rela-
ted to the maintenance and repairs:
Rthe applicable sections of the technical doc-
umentation, e.g. the Operator's Manual and
workshop information.
Rregulations such as industrial safety regula-
tions and accident prevention regulations.
While working under the vehicle, you must
secure the vehicle on jack stands with sufficient load capacity.
Never use the jack as a substitute. The vehicle's
jack is intended only to raise the vehicle for a
short time when changing a wheel. It is not
suited for performing maintenance work under
the vehicle.
Please also refer to the notes about qualified
specialist workshops (
Ypage 27).
The scope and regularity of the inspection and
maintenance work primarily depend on the
often diverse operating conditions. Specialist
knowledge beyond the scope of this Operator's
Manual is required when carrying out testing
and maintenance work. This work should only be
carried out by trained staff.
The vehicle Maintenance Booklet describes the scope and frequency of maintenance work and
contains additional notes on the New Vehicle
Limited Warranty and on service products.
Maintenance services must be carried out in
accordance with the provisions and recommen-
dations in the Maintenance Booklet. Not doing
so could void the warranty claim and lead to
refusal of goodwill gestures after the manufac-
turer has submitted a damage report.
iObserve the notes on genuine Sprinter parts
(Ypage 29).
Service interval display
General notes
A service that is due is displayed in the service
interval display about 1 month in advance. A
message is then displayed while the vehicle is in motion or when the ignition is switched on.
iThe service interval display does not provide
information about the engine oil level. The
service interval display should therefore not
be confused with the 5engine oil level
display.
The service due date is displayed in days or
miles (kilometers), depending on the total dis-
tance driven.
The symbols or letters on the service display
show the type of service that is due.
¯ orA
for a minor service
° orB
for a major service
Service due date display
Vehicles with steering wheel buttons: the
following messages may be displayed.
R¯ Service A due in ... days
R¯Service A due in ... mi(km)
R¯Service A Carry out now
Vehicles without steering wheel buttons:
the following messages may be displayed.
R¯for service A
R°for Service B
Additionally, you will see the remaining distance
in miles (mi
) or kilometers (km) or the remaining
time in days (d).
Service due date has been exceeded
Vehicles with steering wheel buttons: if you
have missed the service due date, one of the
following messages appears in the display and
warning tone also sounds.
R¯ Service A overdue by ... days
R¯Service A overdue by ... km(km)
Vehicles without steering wheel buttons: if
you have missed the service due date, the ¯
or ° symbol for the service flashes for
10 seconds after the ignition is switched on. A
minus sign also appears in front of the service
due date.
Calling up the service due date
XTurn the key to position 2in the ignition lock.
The display is activated.
222Maintenance
Maintenance and care

Vehicles without steering wheel buttons
XPress the4menu button on the instrument
cluster repeatedly until the ¯or°
symbol for the service appears in the display.
Additionally, you will see the remaining dis-
tance in miles ( mi
) or kilometers ( km) or the
remaining time in days ( d).
Vehicles with steering wheel buttons
XPress the VorU button on the steering
wheel until the standard display (Ypage 164)
appears in the display.
XPress the &or* button on the steering
wheel repeatedly until the service message
appears in the display, for example:
R¯ Service A in ... days
R¯Service A in ... mi(km)
Battery
Important safety notes
Work on the battery, e.g. removing or installing,
requires specialist knowledge and the use of
special tools. Therefore, always have work on
the battery carried out at a qualified specialist
workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP
®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
Further information can be found under "ABS"
(
Ypage 53) and under "ESP®" (Ypage 55).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started.
Always make sure that neither you nor the bat-
tery are electro statically charged. Electrostatic
charging results, for example, from:
Rwearing synthetic clothing
Rfriction between clothing and the seat
Rdragging or pushing the battery across carpet
flooring or any other synthetic materials
Rrubbing the battery with cloths or towels.
Comply with the following safety precautions
and take protective measures when handling
batteries.
Risk of explosion. Explosive oxyhy-
drogen is produced when batteries
are being charged. Only charge bat-
teries in well-ventilated areas.
Fire, open flames and smoking are
therefore prohibited when working
on the battery. Avoid creating
sparks.
Battery acid is caustic. Avoid con-
tact with the skin, eyes or clothing.
Wear acid-proof protective gloves. If
skin or clothes are splashed with
acid, neutralize the splashes imme-
diately with soapy water or an acid
neutralizer, and then clean the affec-
ted areas with water. Consult a doc- tor if necessary.
Wear eye protection. When mixing
water and acid, the liquid can splash
into your eyes. Rinse acid splashes
to the eyes immediately with clean
Battery223
Maintenance and care
Z