2017 MERCEDES-BENZ SPRINTER ignition

If the: indicator lamp in the instrument
cluster goes on, drain the fuel filter with the
water separator immediately.
iWe recommend that you have this mainte-
nance work carried out at a qualified special-
ist workshop.
XPark the vehicle safely and secure it from roll-
ing away.
XSwitch off the auxiliary heating system .
XSwitch off the engine.
XOpen the hood (Ypage 214).
XPlace a suitable receptacle under drain
hose :.
XTurn the SmartKey to position 2in the ignition
lock.
XOpen drain plug ;immediately until the
water/fuel mixture flows out of drain hose :.
XScrew in drain plug;as soon as approx-
imately 0.2 qt (0.2 l)of the water/fuel mixture
has been collected.
The electrical fuel pump automatically halts
the flow of the water/fuel mixture after
30 seconds.
XAfter draining, turn the SmartKey back to
position 0in the ignition lock.
XDispose of the collected water/fuel mixture
in an environmentally responsible manner,
e.g. at a qualified specialist workshop.
XCheck drain plug ;. The drain plug must be
closed.
When the engine is running and drain hose ;
is open, fuel is lost through drain hose :.
XClose the hood (Ypage 215).
If the : indicator lamp does not go out after
draining:
XDrain the fuel filter again.
XIf the : indicator lamp does not go out
after draining for the second time, have the
cause checked immediately at a qualified spe-
cialist workshop.
Vehicle interior
Air filter for the rear-compartment air
conditioning
!
Regularly check the air filters for visible dirt.
Clean or replace a dirty filter mat. The dirt may otherwise lead to damage to the air-condi-
tioning system.
Filter magazine, located on the roof in the rear
compartment
An increased amount of sand or dust may collect
in the air filter of the rear-compartment air con-
ditioning when you drive on dusty or sandy
roads.
XTo remove the filter mat: carefully pry
cover :out of recesses ;and remove.
XRemove the filter mat from the air duct.
XTo clean the filter mat: wash the dirty filter
mat with clear water.
XLeave the filter mat to dry.
iThe filter mat must not be cleaned or dried in
a machine.
XTo install the filter mat: insert the filter mat
into the air duct.
XReplace and engage cover :.
Maintenance
General notes
HEnvironmental note
Observe measures to protect the environ-
ment when working on the vehicle. You must
observe the legal requirements when dispos-
ing of service products, e.g. engine oil. This
also includes all components, e.g. filters,
which have come into contact with service
products. Any qualified specialist workshop
can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally
Maintenance221
Maintenance and care
Z

responsible manner. Comply with the instruc-
tions for use of the care products.
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before having maintenance and repairs per-
formed, it is essential to read the materials rela-
ted to the maintenance and repairs:
Rthe applicable sections of the technical doc-
umentation, e.g. the Operator's Manual and
workshop information.
Rregulations such as industrial safety regula-
tions and accident prevention regulations.
While working under the vehicle, you must
secure the vehicle on jack stands with sufficient load capacity.
Never use the jack as a substitute. The vehicle's
jack is intended only to raise the vehicle for a
short time when changing a wheel. It is not
suited for performing maintenance work under
the vehicle.
Please also refer to the notes about qualified
specialist workshops (
Ypage 27).
The scope and regularity of the inspection and
maintenance work primarily depend on the
often diverse operating conditions. Specialist
knowledge beyond the scope of this Operator's
Manual is required when carrying out testing
and maintenance work. This work should only be
carried out by trained staff.
The vehicle Maintenance Booklet describes the scope and frequency of maintenance work and
contains additional notes on the New Vehicle
Limited Warranty and on service products.
Maintenance services must be carried out in
accordance with the provisions and recommen-
dations in the Maintenance Booklet. Not doing
so could void the warranty claim and lead to
refusal of goodwill gestures after the manufac-
turer has submitted a damage report.
iObserve the notes on genuine Sprinter parts
(Ypage 29).
Service interval display
General notes
A service that is due is displayed in the service
interval display about 1 month in advance. A
message is then displayed while the vehicle is in motion or when the ignition is switched on.
iThe service interval display does not provide
information about the engine oil level. The
service interval display should therefore not
be confused with the 5engine oil level
display.
The service due date is displayed in days or
miles (kilometers), depending on the total dis-
tance driven.
The symbols or letters on the service display
show the type of service that is due.
¯ orA
for a minor service
° orB
for a major service
Service due date display
Vehicles with steering wheel buttons: the
following messages may be displayed.
R¯ Service A due in ... days
R¯Service A due in ... mi(km)
R¯Service A Carry out now
Vehicles without steering wheel buttons:
the following messages may be displayed.
R¯for service A
R°for Service B
Additionally, you will see the remaining distance
in miles (mi
) or kilometers (km) or the remaining
time in days (d).
Service due date has been exceeded
Vehicles with steering wheel buttons: if you
have missed the service due date, one of the
following messages appears in the display and
warning tone also sounds.
R¯ Service A overdue by ... days
R¯Service A overdue by ... km(km)
Vehicles without steering wheel buttons: if
you have missed the service due date, the ¯
or ° symbol for the service flashes for
10 seconds after the ignition is switched on. A
minus sign also appears in front of the service
due date.
Calling up the service due date
XTurn the key to position 2in the ignition lock.
The display is activated.
222Maintenance
Maintenance and care

XSwitch off all electrical consumers.
XTo remove:remove screws =and take off
trim ;.
XRemove floor covering :.
XTo install:insert floor covering :and align
with the driver's seat base and the doorway.
XPut trim ;in place and screw screws =
back in.
Disconnecting/connecting the
starter battery
Important safety notes
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
Disconnecting the starter battery
!Switch off the engine and remove the key
from the ignition lock. Firstly remove the bat-
tery terminals. Otherwise, you could destroy
electronic components such as the alterna-
tor.
Always disconnect the starter battery in the
battery case in the left-hand side footwell
first.
!Always disconnect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the vehi- cle electronics.
If the vehicle is expected to be out of use for over
3 weeks, disconnect the batteries. This will pre-
vent battery discharge caused by off-load cur-
rent consumption.
Battery cover in the left footwell
XSwitch off all electrical consumers.
XSwitch off the engine and remove the key
from the ignition lock.
XRemove the floor covering (Ypage 224).
XLoosen screws ;and slide battery cover :
in the direction of the arrow.
The screws must protrude beyond the larger
recesses.
XRemove battery cover :upwards.
Battery225
Maintenance and care
Z

Installing the starter battery
XInsertth ebattery int oth ebattery case.
XFold down th ebar of th ebattery.
XSlide th ebattery int oits anchorage in th e
opposit edirection to th edirection of travel .
XInsertretainer =.
XTightenth ebolt son retainer =whic hhold s
th ebattery in place.
XAttac hbreather hos ewit hconnecto r
bracke t; to connection :of th eventilation
cover .
XConnect th ebattery (Ypage 225).
Disconnecting and connecting the
additional battery (engine compart-
ment)
Important safety notes
GWARNIN G
During th echarging process, abattery produ-
ce shydrogen gas. If ashort circuit occur sor
sparks are created, th ehydrogen gas can
ignite. Ther eis aris kof an explosion .
RMakesur ethat th epositive termina lof a
connecte dbattery does no tcome int ocon-
tac twit hvehicl eparts.
RNever plac emetal objects or tools on abat -
tery.
RIt is important that you observ eth edescri-
bed order of th ebattery terminals when
connecting and disconnecting abattery.
RWhen jump-starting ,mak esur ethat th e
battery pole swit hidentical polarit yare
connected.
RIt is particularly important to observ eth e
describe dorder when connecting and dis-
connecting th ejumper cables.
RNever connec tor disconnect th ebattery
terminals while th eengin eis running.
Disconnecting the additional battery
!Switc hoff th eengin eand remove th eke y
from th eignition lock. Firstly remove th ebat -
tery terminals. Otherwise, you could destroy electronic component
ssuc has th ealterna-
tor.
Always disconnect th estarter battery in th e
battery cas ein th eleft-han dside footwell
first .
!Always disconnect th ebattery in th eorder
describe dbelow. Never swap th etermina l
clamps. You may otherwise damag eth evehi-
cle electronics .
Additional battery in th eengin ecompartmen t
XSwitchoff all electrical consumers.
XSwitc hoff th eengin eand remove th eke y
from th eignition lock.
XOpen th ehoo d (Ypage 214).
XFirst loosen and remove th enegative termina l
clam pso that it is no longer in contact wit h
th eterminal.
XRemove th ecover from th epositive terminal.
XLoosen and remove th epositive termina l
clamp.
Connecting the additional battery
!Always connec tth ebattery in th eorder
describe dbelow. Never swap th etermina l
clamps. You may otherwise damag eth evehi-
cle electronics .
XConnect thepositive termina lclamp.
XAttac hth ecover to th epositive terminal.
XConnect th enegative termina lclamp.
XClose th ehood.
Carr yout th efollowin gwor kafter connecting
th ebattery:
XReset th eside windows (Ypage 71).
Battery227
Maintenance and care
Z

Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not fold the windshield wipers away from
the windshield unless the hood is closed. Oth-
erwise, you could damage the hood.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows. Before cleaning the windshield
XTurn the key to position
0in the ignition lock
or remove it.
XFold the windshield wiper arms away from the
windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
XClean the inside and outside of the windows
with a damp cloth and a cleaning agent that is
recommended and approved for Sprinter
vehicles.
Exterior
Cleaning the wheels
!Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
If you clean the wheels with a power washer,
observe the safety notes for the power washer
(
Ypage 230). You could otherwise damage the
tires.
Cleaning the wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
Care231
Maintenance and care
Z

!Do not fold the windshield wipers away from
the windshield unless the hood is closed. Oth-
erwise, you could damage the hood.
!Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
!Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
XTurn the SmartKey to position 0in the ignition
lock or remove the SmartKey.
XFold the windshield wiper arms away from the
windshield until you feel them engage.
XCarefully clean the wiper blades with a damp
cloth.
XFold back the wiper arms before switching on
the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len- ses.
XClean the plastic covers of the exterior light-
ing with a damp sponge and a mild cleaning
agent, e.g. car shampoo for Sprinter vehicles,
or with cleaning cloths.
Cleaning the mirror turn signal
!Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals.
XClean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g. car
shampoo or cleaning cloths.
Cleaning the sensors
!Do not use dry, coarse or hard cloths and do
not scrub. You will otherwise scratch or dam-
age the sensors. If you clean the sensors with a power washer
or steam cleaner, observe the information
provided by the manufacturer regarding the
distance to be maintained between the vehi-
cle and the nozzle of the power washer.
PARKTRONIC sensors (example: front bumper, left
side of vehicle)
XClean all sensors :in the front and rear
bumpers with water, shampoo and a soft
cloth.
Cleaning the rear view camera
!Do not use dry, coarse or hard cloths and do
not scrub. You could otherwise scratch or
damage the lens of the reversing camera.
When cleaning the vehicle with a high-pres-
sure or steam cleaner, observe a minimum
distance of 1.6 ft (50 cm) to the rear view
camera. Do not aim directly at the rear view
camera. You could otherwise damage the rear
view camera.
Rear view camera in the middle of the roof above
the high-mounted brake lamp
:
Camera lens
XClean camera lens :with clean water and a
soft cloth.
232Care
Maintenance and care

Before connecting the jumper cables
On vehicles with a battery main switch, check
whether the battery main switch is switched on
(
Ypage 116).
XApply the parking brake.
XMove the selector lever of the automatic
transmission to positionP.
XSwitch off all electrical consumers, e.g. audio
equipment, blower.
XTurn the key to position0in the ignition lock
and remove it (Ypage 117).
XOpen the hood (Ypage 214).
Tow-starting and towing away
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Information on the gross vehicle weight can be
found on the vehicle identification plate
(
Ypage 272).
!Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
!Observe the following points when towing
with a tow rope:
RSecure the tow rope on the same side on
both vehicles.
REnsure that the tow cable is not longer than
legally permitted. Mark the tow cable in the
middle, e.g. with a white cloth (30 x 30 cm).
This will make other road users aware that
the vehicle is being towed.
ROnly secure the tow cable to the towing
eye.
RObserve the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
RDo not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
!Do not use the towing eye for recovery, this
could damage the vehicle. If in doubt, recover
the vehicl
e with a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is preferable to have the vehicle transported
on a transporter or trailer instead of towing it.
Tow-starting and towing away239
Breakdown assistance
Z

The automatic transmission selector lever must
be in theNposition when towing the vehicle.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the key in the ignition lock to
position 2
Rcannot move the selector lever to position N
on vehicles with automatic transmission
Before the vehicle is towed, switch off the auto-
matic locking feature (
Ypage 64). You could
otherwise lock yourself out of the vehicle when
pushing or towing away the vehicle.
Installing/removing the towing eye
The fixture for the front towing eye is located in the
bumper.
Rear towing eye under the bumper, attached to the
chassis
Your vehicle may be equipped with rear towing
eye ;. If you tow or tow-start a vehicle, attach
the towing device to rear towing eye ;.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer tow hitch (
Ypage 152). Installing the front towing eye
XTake the towing eye and screwdriver from the
vehicle tool kit (Ypage 236).
XPress cover
:and remove cover :from the
opening.
You will see the fixture for the towing eye.
XScrew in the towing eye clockwise to the stop.
XInsert screwdriver into the towing eye and
tighten it.
Removing the front towing eye
XRemove the screwdriver from the vehicle tool
kit.
XInsert the screwdriver into the towing eye and
turn the screwdriver counter-clockwise.
XUnscrew the towing eye.
XInsert cover :with the lug at the bottom and
press it in at the top until it engages.
XPlace the towing eye and screwdriver back in
the vehicle tool kit.
Towing away in the event of malfunc-
tions
Front or rear axle damage on all-wheel-
drive vehicles
!For vehicles with all-wheel drive, all four
wheels must be raised for towing away. Oth-
erwise, you may damage the transfer case.
If the vehicle can only be raised by the front
axle, you must remove the propeller shaft
between the rear axle and the transfer case.
Always use new bolts when installing the pro-
peller shaft.
If the vehicle has front or rear axle damage, have
it transported on a transporter or trailer.
With transmission damage
!Always use new bolts when installing the
propeller shafts.
iOnly have the propeller shafts fitted or
removed by qualified, skilled personnel.
If the vehicle has transmission damage, have the
propeller shaft removed before towing away.
240Tow-starting and towing away
Breakdown assistance